Virgin Media Outage Report in Compton Martin, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Compton Martin, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Compton Martin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Compton Martin, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Wells, Clevedon, Bath, Radstock and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Compton Martin, England
Latest outage, problems and issue reports in Compton Martin and nearby locations:
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Ken Trowbridge
(@KenTrowbridge3) reported
from
Bristol, England
@virginmedia Can we DM this issue please or give me a contact number where I can actually speak to someone without the intensely annoying waiting times. Thanks in advance and anticipation! Ken
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James E Ballantyne
(@JimEBallantyne) reported
from
Bristol, England
After another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike
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Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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🌈Rebekah Rhian🦄
(@RebekahMorriss) reported
from
Bristol, England
@gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down
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Irfon Watkins
(@irfonw) reported
from
Bristol, England
@virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!
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Lee Rendall
(@LeeRendall) reported
from
Bristol, England
@charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia long wait times 40+ minutes and no fix just another que and a recorded message that will be charged by ‘Virgin Gadget Rescue Team’!. Virgin sets new standards in Customer Service.
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help
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Shane Richardson
(@shaner1989) reported
from
Bristol, England
@virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia
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Jonathan Phillips, Esq.
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia's customer services is the WORST
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Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia sadly having to post again. Home broadband down again. Your service is so unreliable it is useless. U have failed to provide a reliable broadband service and remain in breach of contract.
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nick webb
(@chefwonderwebb) reported
from
Bristol, England
@virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service
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Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chels 🌷
(@_chelsxoxo) reported
@virginmedia FIX YOURSELF
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help me to affiliate 😭
(@sttclaire) reported
i do not pay £50 a month for wifi that helps me stream & work from home TO THEN NOT WORK. PLS SORT YA **** OUT @virginmedia #virginmedia
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Jon B
(@InDaFunkyHouse) reported
@Jb_radley @virginmedia Bit of a silly tweet. They are moving phone lines to the fibre network and state of the internet goes down so do phone lines. How do people who need a landline for contact as vulnerable deal with this? I think that’s a big issue for them don’t you?
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Michael Kennedy
(@Michael03927674) reported
@virginmedia #SeeWhatYouCanDo in order to fix my ******* Internet!!!
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lespommes
(@lespommes) reported
@virginmedia You’ve taken your website down so we can’t report. So no compensation. Very clever, huh? 🤔
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👀
(@jonesy1919L) reported
Imagine paying these new prices just for ****** virgin media to be down the most of the day #useless @virginmedia #virginmedia
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Russell Brooks
(@RussellBr3) reported
@virginmedia @macavanagh This simply is not good enough - you've just had the nerve to increase prices and yet you can't supply the basic service - refund for all affected customers
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Katie Davies
(@KatieDa58554833) reported
@virginmedia Will there be a reduction on people’s bills? Paying for a service that’s not provided
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Billy Ford
(@billyford_1) reported
@rocksandstuff99 @StopItRawr @virginmedia There’s no point wasting your time calling the call centre. All they will tell you is it’s a national issue and they are working to fix it. No amount of troubleshooting you can do at home is going to help
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Simon Green
(@biffins) reported
@virginmedia Still down here. Can’t run status checks or anything.