Virgin Media Outage Report in Radstock, Bath and North East Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Radstock come from postal codes BA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Radstock, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Trowbridge, Radstock, Westbury and Long Ashton.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bath |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radstock, England
Latest outage, problems and issue reports in Radstock and nearby locations:
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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Andy Wilcox
(@AndyMWilcox) reported
from
Kingswood, England
@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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william brown
(@williamjbrown) reported
from
Bristol, England
@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Gareth Balmer
(@garethbalmer) reported
from
Bristol, England
@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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emmainbristol
(@emmainglasgow) reported
from
Bristol, England
@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Gill Harrison
(@gillih) reported
from
Bristol, England
Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia If it's better customer service then that would be better than having to be with O2
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trafalgar Law
(@damolastayup) reported
@virginmedia Held the button down till it restarted. Left it for 10-15 mins. Didnt work. Repeat. Didnt work. Now I'm talking to you
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@Rach
(@RashedaZ1) reported
@mouthwaite @virginmedia I had this problem - I ended up switching back to BT
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Yetunde Apena
(@yetamore) reported
@virginmedia Yes I did however, I’ve now received a text that the service visit has been put on hold. I am still not getting service and it appears no engineer will show up on Friday. The booking reference is 26249684. I just need good internet service thats all, after all I’m paying for it.
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Adele Edwin-Lamerton
(@EledaEdwin) reported
@virginmedia Did that and the service status check could not be completed. I’ve had no dial tone for a while now. There is a fault with the line and an engineer needs to come out. Why is it so hard to tell you that?
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Antonio Lopez Bustos
(@alopez_bustos) reported
@virginmedia No, simply swapped the router, checked the connection in the house and the wifi strength. Could not see any issues. It can’t be that difficult
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Soctty123
(@Soctty123) reported
@virginmedia Done that & was told you don't guarantee wifi, only wired connection. Currently working from home & don't have time for any of this. Think my next move will be to call & cancel my Virignmedia contract rather than pay for the privilege of being directed to a public forum for help.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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Soctty123
(@Soctty123) reported
@laineyelmes @virginmedia Phoned yesterday and was told to hard reset. Since then it's been worse than ever. I'm tempted to check if I've got an old hub to try as never had this problem before other than a very rare outage.
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Tony Reynolds
(@tonyreynolds997) reported
@virginmedia Gave up on my WiFi waiting for contract to expire. Issue today is you returned my DD no idea why and email threatening to remove my discount. Tried 3 times to call you to sort but gave up after over an hour holding. You won’t believe my list of experiences, #watchdog
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Amjid Khan
(@totalkharnage) reported
@virginmedia Answering the phone within 30 seconds but then continually putting me on hold for 20 minutes doesn’t make me feel valued as a customer 😡