Virgin Media

Virgin Media Outage Report in Radstock, Bath and North East Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Radstock come from postal codes BA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Radstock, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Radstock, Bath and North East Somerset, England 03/18/2025 14:30

March 18: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Radstock, Bath and North East Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Trowbridge, Radstock, Westbury and Long Ashton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Radstock, England

Latest outage, problems and issue reports in Radstock and nearby locations:

  • tuco_tuco WE ARE TUCO (@tuco_tuco) reported from Bristol, England

    Wow @virginmedia really can't sort their stuff out.......HELP its a joke

  • AndyMWilcox Andy Wilcox (@AndyMWilcox) reported from Kingswood, England

    @virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!

  • xChuChux911 Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

  • chloehester Chloe (@chloehester) reported from Bristol, England

    Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

  • williamjbrown william brown (@williamjbrown) reported from Bristol, England

    @BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • Arankay_1 aran kay (@Arankay_1) reported from Bathford, England

    @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Bristol, England

    @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

  • BRFCSamuel Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

  • NatSydenham Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • Bristolvor Ivor the Vorlord (@Bristolvor) reported from Bristol, England

    @KGravil @virginmedia Service?

  • emmainglasgow emmainbristol (@emmainglasgow) reported from Bristol, England

    @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    @virginmedia What do you think my problem has been this whole time? No one will answer me

  • gillih Gill Harrison (@gillih) reported from Bristol, England

    Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia If it's better customer service then that would be better than having to be with O2

  • BRFCSamuel Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    @virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • damolastayup Trafalgar Law (@damolastayup) reported

    @virginmedia Held the button down till it restarted. Left it for 10-15 mins. Didnt work. Repeat. Didnt work. Now I'm talking to you

  • RashedaZ1 @Rach (@RashedaZ1) reported

    @mouthwaite @virginmedia I had this problem - I ended up switching back to BT

  • yetamore Yetunde Apena (@yetamore) reported

    @virginmedia Yes I did however, I’ve now received a text that the service visit has been put on hold. I am still not getting service and it appears no engineer will show up on Friday. The booking reference is 26249684. I just need good internet service thats all, after all I’m paying for it.

  • EledaEdwin Adele Edwin-Lamerton (@EledaEdwin) reported

    @virginmedia Did that and the service status check could not be completed. I’ve had no dial tone for a while now. There is a fault with the line and an engineer needs to come out. Why is it so hard to tell you that?

  • alopez_bustos Antonio Lopez Bustos (@alopez_bustos) reported

    @virginmedia No, simply swapped the router, checked the connection in the house and the wifi strength. Could not see any issues. It can’t be that difficult

  • Soctty123 Soctty123 (@Soctty123) reported

    @virginmedia Done that & was told you don't guarantee wifi, only wired connection. Currently working from home & don't have time for any of this. Think my next move will be to call & cancel my Virignmedia contract rather than pay for the privilege of being directed to a public forum for help.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.

  • Soctty123 Soctty123 (@Soctty123) reported

    @laineyelmes @virginmedia Phoned yesterday and was told to hard reset. Since then it's been worse than ever. I'm tempted to check if I've got an old hub to try as never had this problem before other than a very rare outage.

  • tonyreynolds997 Tony Reynolds (@tonyreynolds997) reported

    @virginmedia Gave up on my WiFi waiting for contract to expire. Issue today is you returned my DD no idea why and email threatening to remove my discount. Tried 3 times to call you to sort but gave up after over an hour holding. You won’t believe my list of experiences, #watchdog

  • totalkharnage Amjid Khan (@totalkharnage) reported

    @virginmedia Answering the phone within 30 seconds but then continually putting me on hold for 20 minutes doesn’t make me feel valued as a customer 😡