Virgin Media Outage Report in Radstock, Bath and North East Somerset, England
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The latest reports from users having issues in Radstock come from postal codes BA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Radstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Radstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Radstock, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Trowbridge, Radstock, Westbury and Long Ashton.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bath |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Radstock, England
Latest outage, problems and issue reports in Radstock and nearby locations:
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Neil Wilkins
(@neilwilkinsx) reported
from
Bristol, England
OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Anyone else having picture problems with the boxing on sky sports box office via @virginmedia
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful
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Nick Hounsfield
(@WavemakerNick) reported
from
Bristol, England
@virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace
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David Mason
(@Mendipcaver) reported
from
Kingswood, England
@VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?
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claire brooks
(@gasbitchbrooks) reported
from
Bristol, England
Virgin media and Vodafone r ****
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elaine whitefoot
(@Ecwhitefoot) reported
@virginmedia Just to say I have tried pretty much every day this week and not got through. Tonight after answering a load of questions you just said you were very busy and to phone back. How do I make a complaint @virginmedia
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Maxine
(@Maxib_24) reported
@virginmedia I’ve done this twice already to be told it’s a known issue and you are dealing with it as a priority. Same line every time.
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Andy
(@AndyRobinson100) reported
@McLarenCollectr @virginmedia See if you can drop down to 3G on your phone. It works better sometimes, because no one else is using it
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ElPix
(@ElPix16) reported
@virginmedia Just to be clear what the issue is.... virgin create a contract with a start date. Yodel cannot guarantee that start date. Basic #finance
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ElPix
(@ElPix16) reported
@xHelsx @virginmedia Looks like they only rely on their fast broadband and dont care about customer service or delivery... classic fat margin approach by @richardbranson
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Mark Sparling
(@Mark75545158) reported
@deandunham @LBC Hello, just to say I had years with Virgin Media Dreadful service at the end yesterday Openreach turned working for sky on time and I can't thank them enough brilliant engineer very tidy and really helpful. Broadband is running smoothly.
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Lorna
(@Lornaono) reported
@virginmedia may I ask why we pay £160 a month to you guys and my Internet never works!!! So glad our contract ended this month and we can go back to sky! We live in West of Scotland....so not even a remote area!!! We have tried to phone you several times to discuss!!!
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Kieran Metcalfe
(@kiers) reported
@sajstl04 @virginmedia Ah, now seeing some reports that there's a power outage along finney lane. Possibly involving the exchange. Fun times!
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ElPix
(@ElPix16) reported
@virginmedia John... that's not helpful... they did not meet the 2 hour slot and I was promised by virgin media customer service that it will be delivered today.
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vonstabski
(@vonstabber) reported
@virginmedia 48 hrs into 72 hrs promise for call from 2nd chance team..24 hrs to cancellation. Service has never been so poor.