Virgin Media Outage Report in Bildeston, Suffolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bildeston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bildeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bildeston, Suffolk, England
The most recent Virgin Media outage reports came from the following cities: Halstead and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Wi-fi | |
| Halstead |
Internet | |
| Ipswich |
Internet | |
| Ipswich |
TV | |
| Ipswich |
||
| Ipswich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bildeston, England
Latest outage, problems and issue reports in Bildeston and nearby locations:
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Leon Denny
(@lbjdenny) reported
from
Ipswich District, England
@virginmedia Issues have been far from fixed!! My router rebooted itself 5 times today. This is not acceptable when I could be working on customer systems attempting to support them with their IT when I can't even rely on my own ISP to deliver a decent service is embarrassing!
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
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grwd 🦅
(@liam_garwood) reported
from
Ipswich District, England
@virginmedia I’m having issues with my email on iOS, please help
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kavi
(@kavi1238) reported
from
Ipswich District, England
@virginmedia Can u tell the area status in area 31. On the app it sats all good. But my wifi is turning off and on. And being really ******* slow
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Bramford, England
@larsz @Azrael808 @virginmedia The crap upload speed that Virgin Media provide and the fact they usually hide it, is why I won't touch them with a barge pole.
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Adam
(@only_jokering) reported
from
Ipswich District, England
@virginmedia all our smart devices are now not responding because "they are too far away from our HUB 3.0". This is according to the diagnostic tool. Thing is, they are the same distance as before, and they used to work on the same router. Help?
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Andrew Bushell
(@boosh_) reported
from
Bury St. Edmunds, England
@virginmedia Many thanks, I would have just liked the person to listen what I was asking. And then he tells me my loyalty counts.... it is nigh on impossible to speak to anyone and I can’t amend package online due to errors
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Paul Emmett
(@PaulEmmett2) reported
from
Ipswich District, England
@virginmedia Bout time, been having problems for the last week, even when I spoke to someone on phone and via text services I was informed there is no problem and I will have to put up with it
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Michael Perry Mr Plant Geek®
(@mr_plantgeek) reported
from
Ipswich District, England
@virginmedia I am having problems with google nest setup
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Gav Meakings
(@gavmeakings) reported
from
Ipswich District, England
@virginmedia do you have an idea on how Long services will be down in IP2 area?
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Keg Man Plays
(@Kegmanplays) reported
from
Ipswich District, England
Having a couple of Internet issues because @virginmedia think that 0.18mbps is a fine speed for the Internet. Hopefully a router reset will resolve this... And then I'm live
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Nigel Jackson
(@the_jackson71) reported
from
Ipswich District, England
@virginmedia I have only been a customer for 2 days and I have to say your customer service is shockingly bad. I have called the helpline and also the text message service and both have been poor and unable to help.
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Carl Robert Clark
(@carlclark52) reported
from
Ipswich District, England
@virginmedia what appalling customer service. I have phoned 4 times, the issue hasn't been resolved, and the last operator hung up on me! #poorservice #timetochange
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mookstar*
(@mookstar10) reported
from
Ipswich District, England
Today I Make the switch from @virginmedia to @TalkTalk. These guys at talk talk know customer service. I haven’t had a problem. I suggest we all go talk talk
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia good morning. I have just spoken to my "old "phone and broadband provider. Who say that my number ecpirt ti yourselves failed. So I am now paying for 2 bb and phone.. please help.. thanks.
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
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Nick Neale
(@NicholasNeale) reported
from
Ipswich District, England
@virginmedia I think they’ve cancelled my service, they didn’t give me s chance to speak again after terminating the call
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia Yes I did.... no comment on the level of service that I received....
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Sylvie Fitzgerald
(@Sylviefitz63) reported
from
Ipswich District, England
@virginmedia No issues with BB but was expecting nice easy switch for my LL number. But no thats not happened... appears I will be paying for 2 providers for 2 weeks as number switch not requested... to be told when spoke to your "customer SMS advisor" that its 2 weeks from installation...
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¢σℓℓєттє ℓуηη мσσяє♥
(@ColletteLynn_) reported
from
Great Horkesley, England
@Howard_Norton @Virgin I haven’t even managed to get through to @virginmedia yet despite multiple attempts and long holds to even comment on their actual customer service. The fact they are trying to charge me for something I have cancelled and haven’t used is beyond the joke already! #poorservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Annika K
(@fairyhephalump) reported
What did you do for half term? Me? Oh I spent it on the phone to @virginmedia because they can’t fix the WiFi Now been on the phone for 1 hour 10 mins 😴😴
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Mark Cottrill
(@Markycot) reported
@virginmedia Yes, finally, they have said they will send out a different power supply, this is unacceptable delays and problems!
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Jane
(@janescloud) reported
@MPIainDS people in the E4 area have been unable to work for days due to the @virginmedia internet service having 0 upload speed. Every day they say it will be fixed by 2pm, every day it’s not fixed. Can you escalate this? They will not compensate for loss of earnings.
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia I've called this number at least a dozen time throughout Jan & Feb and they kept saying the issue would be fixed at 6pm the same day. That's why I'm contacting you here today to get clear answers which I can't get from the faults team #losingmyvirginit @Ofcom
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John Briggs
(@Highway_UK) reported
@virginmedia well I did all that and......nothing, no replies, no actions, and got an email few days later saying 'your issue is resolved please rate us' nothing has been done. Is this a joke?
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Adam Twiss
(@TwissAdam) reported
@virginmedia For 2 months your service has been dropping 2-3 times a week throughout my village. Your support staff deny there is a network issue. Yet - when I call an engineer out, you then cancel it saying there's a network issue that has been fixed. Still very broken.
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Rich H Wand
(@Wandster) reported
@virginmedia VM knows what the problems are. VM knows all houses in the area would suffer from the issue , so you know when we're having problems. It's just frustrating that nearly every day we have big periods without broadband. And this has been going on for 2-3 weeks.
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Tony pharo
(@tony_pharo) reported
@virginmedia Not at home today but was terrible yesterday. I have even spent £200 on a signal booster from BT to get WiFi all over my house! Is this refundable?
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𝐹𝒾𝓃𝒸_𝐻
(@FincUnderscoreH) reported
@fahadking_305 @SbFramesInOrder stop saying im a virgin because the sim card i use is from virginmedia. it doesnt help.
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𝐹𝒾𝓃𝒸_𝐻
(@FincUnderscoreH) reported
stop saying im a virgin because the sim card i use is from virginmedia. it doesnt help.