Virgin Media Outage Report in Baughurst, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Baughurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Baughurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Baughurst, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Reading, Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Baughurst, England
Latest outage, problems and issue reports in Baughurst and nearby locations:
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Paul Bullock
(@pBullox) reported
from
Thatcham, England
@virginmedia moved house today supposed to have been reconnected. You have a problem, known about for days but arrive and say not today mate! I gotta go to Vodafone now for data. After 20 years, it’s like my wife left me...
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia still no reply from your text service absolutely disgusting !!!!
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arsenal
(@gooner64) reported
from
Basingstoke, England
@virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia No known issues according to the tests but when I call your support they always say otherwise. I clearly have issues.
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Jez
(@drewy__) reported
from
Whitchurch, England
@virginmedia I’m trying to contact via calling the number but I can’t get through as I’m a new customer wanting to join!
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gina knight
(@ginaatinknight) reported
from
Reading, England
@virginmedia not think much if the service from virgin media so far not great for new customers
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Nicola
(@SparkleEyedGirl) reported
from
Newbury, England
@virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!
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Amo Sira
(@amo_singh) reported
from
Reading, England
@virginmedia sort ya shit out! Mans trying to chill!
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Michael gorman
(@MichaelDooega10) reported
from
Woodley, England
@virginmedia Well thanks for that number which was a complete waist of my time !!!!!i shall be contacting sky for a quote tomorrow !!!! There customer service can’t be this bad !!!!!
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Marvellous Meite 🇨🇮
(@rfc_1871) reported
from
Reading, England
@virginmedia get your shit together ffs
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Martin S
(@Boanz62) reported
from
Reading, England
@barrowboy78 @virginmedia Couldn’t stream a film last night as broadband was sooooo slow! It’s rubbish really.
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Joshua Grenville-Wood
(@JGrenvillewood) reported
from
Basingstoke, England
@virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi
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Jim Millen
(@jim_millen) reported
from
Thatcham, England
Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...
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Chloe
(@Chloe1seymour) reported
from
Basingstoke, England
Trust @virginmedia to go down🤬
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Paul Bullock
(@pBullox) reported
from
Thatcham, England
@virginmedia No real explanation, just he can’t do it today. I was surprised he already knew of the problem but didn’t stop his installer coming. I spoke to lots of folks today when I called, no one could give me an idea.
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Gari Clark
(@GariClark) reported
from
Reading, England
Hi @virginmedia, I'm trying to pay a bill through your app, but every time I try to pay, it keeps saying ”session has timed out” and has done for the last couple of days. Before this, I've never had an issue with it but it's not happening this time. Please advise. Thanks.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@GBRChris_A @virginmedia Not good! Unfortunately my experience of their Customer Service/Technical support when required a couple of years ago was frankly lamentable. Lots of promises absolutely zero action/solutions
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Safdar Mustafa
(@safdar) reported
from
Reading, England
@virginmedia Followed all you suggested actions, and still no joy. Also have a complaint open COM103973949, someone should have got in touch within 24h. 2 days and still nothing.
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Paul Bullock
(@pBullox) reported
from
Thatcham, England
@virginmedia moved house today, supposed to have been reconnected but you have a problem you knew about for days. Arrive and tell me not today mate! I’ve gotta go get data from #Vodafone now. After 20 years, it’s like my wife leaving.
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Nicola Cooper
(@Cooper100Nicola) reported
from
Reading, England
@virginmedia I’m still waiting for someone to reply to me about my bill. I get cut off when I try to phone, the online complaint form receives an error on every submission, there is no chat functionality available and I can’t get a reply in social media. Please advise ASAP. Thank you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Don
(@The_Don_07) reported
@virginmedia No outage. Your service is just rotten. Can I get it sorted please.
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Ethan Garrett
(@ethanggarrett) reported
@virginmedia Do you have a policy of obstructive staff in your call centres, that must never escalate calls or pass problems up to their manager, or did I happen to get a particularly obstructive one? #anothervirginoutage #cheapcustomerservice=badcustomerservice
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Alex Dean-Francis
(@AlexDeanFrancis) reported
@virginmedia The current wired speed is similar to the Wi-Fi speed and currently very good with 332mb download. Yesterday, my computer which is plugged directly into the router had either no internet connection connection or very slow. I had to use my phone as a hotspot for most of the day
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hayley carey 💙
(@hayleyc57611078) reported
@virginmedia still no service in Cornwall , tried rebooting . Can you advise when this will be back up and running please ?
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Sandra Prout
(@miss_sprout) reported
@virginmedia Its working but very slow. Signal dipping in and out.
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Across the Pond🇬🇧🇺🇸
(@j0hnhill) reported
@virginmedia your update to Virgin Go is shocking, had to switch off the Man City game last night as the stream was so poor tried other HD channels all washed out?
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Martin K
(@mk270) reported
@Danjsalt @virginmedia complain to Ofcom, ask for a complaint reference ID and the phone number of the Executive Office at Virgin. You need to have exhausted the virgin complaints system first, which may already have happened if you can't work out how to get INTO it
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🌈\o/🌈
(@bear_clare_96) reported
Just off the phone once again with @virginmedia. Tivo box is really slow wont let me watch iplayer, Netflix or YouTube or even catch up shown on demand. Wanted to replace with the V6 box...... only to be told no I have to take a replacement Tivo box.... no choice in the matter
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Across the Pond🇬🇧🇺🇸
(@j0hnhill) reported
@virginmedia your update to Virgin Go is shocking, had to switch off the Man City game last night as the stream was so poor tried other HD channels all washed out?
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Sean Taylor
(@SprintingTaylor) reported
@virginmedia can you look at the poor network reliability in NN15 please? Yet again our internet is down. Last Friday the connection was so poor we teathered from a @ThreeUK mobile to GoogleMeet friends as your service was unuseable.