Virgin Media Outage Report in Peasedown Saint John, Bath and North East Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Peasedown Saint John, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Peasedown Saint John and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Peasedown Saint John, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Trowbridge, Corsham and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bath |
TV | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bath |
Internet | |
| Bristol |
Community Discussion
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Virgin Media Issues Reports Near Peasedown Saint John, England
Latest outage, problems and issue reports in Peasedown Saint John and nearby locations:
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SamuEL Penster in the Multiverse
(@Team_Penster) reported
from
Bristol, England
@virginmedia Is down again been down like 17 times this week. Jokers
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Cherrie Ho
(@ho_cherrie) reported
from
Bristol, England
Hi @virginmedia, would appreciate some help in cancelling my broadband service. Website suggests a contact number to call which is a voicemail and diverts me to get help online. I’m getting no where.
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Will Dace
(@willdace) reported
from
Bristol, England
@virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please cancel my contract and allow me to return your gear.
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Since moving to @virginmedia 2 weeks ago everything that could go wrong has, and no one at VM has taken resposibilty. I've raised a complaint and have been promised mangers would call but no one does. Just been on phone again, still problems and no help.... #virginmediadontcare
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Will Dace
(@willdace) reported
from
Bristol, England
@virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please allow me to return your gear then cancel my contract.
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia The question is when. No good just telling me they will when theres zero evidence it and time and time again I'm told someone will call me tomorrow and the never do. What's the point in a code of conduct if you ignore it? Such rubbish. #virginmediadontcare
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SamuEL Penster in the Multiverse
(@Team_Penster) reported
from
Bristol, England
Vm @virginmedia clearly know there are issues as its been dropping constantly since 2ish... service status "no issues"
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!
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Alex Sams
(@Samzzy) reported
from
Bristol, England
@virginmedia I've rang up too many times to count over the past few months about a complaint, each time being told I'd receive a call. COM103977747 Received a letter today saying if you don't hear from me you'll close the complaint...
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The Knowle Pub
(@theknowlepub) reported
from
Bristol, England
Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼
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JG
(@jordygordz) reported
from
Bristol, England
Virgin media is so **** yet so good at the same time. Pissing me off
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Not what your Code of Practise says. And even if it did then that's a pathetic way to way to treat your customers. #virginmediareallydontcare
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia What exactly do you think I've been doing? I've lost count of the number of times I've phoned but there is never a manger available to talk to me. I was again told yesterday that someone would call at lunchtime today but they didn't. What more I can do? #virginmediadontcare
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Doesn't explain why I was promised call backs on both Thursday and yesterday and they didn't happen, or why the issues remain unresolved after two weeks and I have to keep chasing... #virginmediaterriblecustomerservice
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Too many issues to describe in Twitter limit. Problems with installation of broadand, land line, TV and with mobile. Someone at @virginmedia needs to take responsibility and deal with it and my complaint. I'm promised a call back but never happens #virginmediadontcare
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Amy Bramhall
(@amy_bramhall) reported
from
Keynsham, England
@virginmedia No. It’s been advised your contractors drilled through our cables and then shoved cement down there making it impossible for the engineers to fix. Day 9 with no internet today. Going to cancel as really need to work at home 😡
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Scott Thomas
(@scottthomasss05) reported
from
Bristol, England
@virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers
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BuzzedUp
(@MickDickinson) reported
from
Bristol, England
@JustMeBeingMe4 @virginmedia Hiya that why I left Virginmedia terrible service - I joined UW better broadband half the price. Happy to chat it through
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Amy Bramhall
(@amy_bramhall) reported
from
Keynsham, England
@virginmedia We sent a complaint on Wednesday last week and no reply. It’s making life very difficult and still no sign of it being fixed despite 2 different ppl coming out yesterday and today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DadBodChef
(@DadBodChef) reported
@virginmedia No idea. I’ve heard nothing so assume not. Customer service on the phone had no idea what I was talking about and it cost me £15 for the privilege. Still can’t access Netflix, no email, no option in my account. 4 months and several IT tickets later, never heard anything.
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🐺🔶Andy Weaver 🔶🐺
(@troutbeckwolf) reported
@virginmedia without doubt the worst customer service ever
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long shanks
(@firemantim33) reported
@virginmedia Nope tried all that just get messed about. Upgraded package 2 weeks ago, been told I would get WiFi boosters and that I need a hub 5. Already have a hub 5 and been told on 3 occasions they. Netflix still doesn't work haven't had an activation email, its not on my virgin media app
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anjor
(@anjor_pl) reported
@virginmedia Each time there has been a network issue. Latest one being issue ID: F010129608. Can you answer: 1. What is the persistent network issue? 2. Why is it taking so long to resolve? 3. By when do you expect these issues to be resolved?
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Jerard Knott
(@JerardKnott) reported
@virginmedia Why should I ring you - I end up suffering 40 minutes of dreadful customer service- a refusal to transfer to a manager to discuss a complaint and then a failure to call back to confirm resolution- then the night before installation a generic email rescheduling is sent @Ofcom
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Sir_ALT_Higher_Ed_UK
(@ALT_Higher_Ed) reported
@virginmedia I am still waiting for a response. They disappeared after saying they had to transfer me to another dept (after saying earlier they could help me resolve) . If everyone has left today why not say that?
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Marie
(@Marie_McFly) reported
@virginmedia Broadband out for the second time today, third time this week! No issues with home set up. More than annoying… I am working from home, or rather can’t without any internet 🙃
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Trevor Franklin
(@TrevorRFranklin) reported
@virginmedia broadband, tv, phone down in CM1 1RU since y’day PM. Text/app said will be fixed 00:40 this am, then put back to 12:00, then 4pm, and then 9pm. Status on the app just changed to 10am 2moro. What’s going on?! What refund will be made (+ expenses incurred!)
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anjor
(@anjor_pl) reported
@virginmedia Tweeting about my complaint C-200922132 because your resolutions team is failing to understand my emails -- for the past 2 months or so I have had full loss of broadband about 3-4 times a week for the whole night (roughly 10pm-8am).
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Ahmed Moghazy
(@Ahmed_Moghazy) reported
@DaveZ_uk @virginmedia £288 to cancel the contract you didn’t even ask for or accept?! That’s ridiculous!