Virgin Media Outage Report in Bordon, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bordon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bordon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bordon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Guildford, Basingstoke, Aldershot and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Basingstoke |
Internet | |
| Guildford |
Internet | |
| Aldershot |
TV | |
| Farnborough |
Internet | |
| Aldershot |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bordon, England
Latest outage, problems and issue reports in Bordon and nearby locations:
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Dean
(@deanocranfield) reported
from
Witley, England
@virginmedia I need to cancel one of the mobiles contracts I have with you, it’s a phone my father used, but has had to go into care so won’t be needing it. Can’t get through by phone
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
By the way @virginmedia in addition to my earlier comment I’ve tried you text service 3 times and I’ve still not received a message
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
. Why have you hung up on be after being on hold after 40 minutes. Your customer service is an absolute disgrace. You should be ashamed. @virginmedia
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Najm Khan
(@rohaaminho) reported
from
Farnborough, England
Had the worst internet day ever. Never use Utility Warehouse or whoever own the line around here which is @virginmedia
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia can you please cancel my sports subscription because there have been no live sports. Thank you
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia Broadband in GU14 is up and down like a "****** draws". I pay for 350 Mbps but am getting much less than that. I've rebooted and reset my Hub 3, please sort it out!
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Graham D
(@GrahamD98536472) reported
from
Petersfield, England
@virginmedia Hello there. Yes, been through that page. I've been rebooting the hub whenever the issue becomes severe but it's never fixed it.
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Godalming, England
@virginmedia No - Still cannot get anyone to cancel the contract and send a final bill - even though I moved 3 weeks ago and wrote to you 5 weeks ago!!!!!
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Alastair Godwin
(@AlastairGodwin) reported
from
Petersfield, England
@virginmedia If you had bothered to look, the tweet you referred to was NINETEEN hours after the initial incident was reported by which time service had been restored #patronising #CustomerService
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GeraldineMcCambridge
(@gerimcc) reported
from
Aldershot, England
@virginmedia I am having problems with my mobile. I can make calls but can not send texts or access the Internet unless I use WiFi. Texts do not go through
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Prof Mark Whiteley
(@MarkWhiteley) reported
from
Guildford, England
@virginmedia - absolutely hopeless !!!! Trying to cancel as moving house ... telephone line for moving off due to Covid, web chat not working, no “button” on site to press even though instructions say to press it .... impossible to contact!!!!
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arsenal
(@gooner64) reported
from
Basingstoke, England
@virginmedia I would really appreciate a phone call from yourselves to resolve an issue that is becoming frustrating to which my wife can not continue to work from home 😡😡
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TGP
(@terrygparrott) reported
from
Farnborough, England
@virginmedia I'm paying for 350 Mbps and getting less than 100, very poor now. You website says no problems so its telling porkies!
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©️🅰️®️🅾️ Lℹ️N📧
(@c_s_skinner) reported
from
Fleet, England
@virginmedia your WiFi box is rubbish, we keep loosing signal. Dreadful service. Do not recommend 😡
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Chloe
(@Chloe1seymour) reported
from
Basingstoke, England
Trust @virginmedia to go down🤬
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JC
(@Jamesccampbell_) reported
from
Farnham, England
got my first zoom callback coming up and I BEG my Wi-fi don’t cut out @virginmedia 😣
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WarRocketAjax
(@GrocerJackUK) reported
from
Clanfield, England
@virginmedia rescanned wifi for study as wifi service is bad there. Recommended a booster but says I can't order it online. I ring 03454641111 and there is no option for this or any option to speak to someone. Please help as this is where I work from. Thanks TG
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Joshua Grenville-Wood
(@JGrenvillewood) reported
from
Basingstoke, England
@virginmedia fix your WiFi services. Can’t even get the tv to connect let alone a phone or a laptop. Terrible WiFi
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
Hi @virginmedia You “help” isn’t helpful at all. How do I get to a human for support on my Virgin landline please? Frustrated from Guildford
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Chantelle Newton
(@chantelle_ukccf) reported
from
Farnborough, England
@virginmedia I have a support query which I have submitted via the Virgin Media app and I have tried calling but I’m getting no where. Can you provide a contact channel that will actually get me the support I need?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Harry
(@MrHarryShanks) reported
@virginmedia @Janedunning4 In other words ‘ We won’t send someone to fix the problem until the problem is fixed’? Thanks for reminding me why I ditched Virgin Media
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Jack McAteer
(@Jack99NLR) reported
@virginmedia is there a problem in the bt14 area of Belfast everything is cut off
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klaytoswine
(@klaytoswine) reported
@virginmedia I have hust have the worst experience customer service wise. 4days to sort a package! No English call centres. Rediculous
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Mr Nisam Robin #FT1P #YM1D
(@VladaOfEngland) reported
@virginmedia It’s been more than a month now since you started looking for the solution of the problems on your side! @Ofcom what are my rights when Virgin doesn’t honour the contract?
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pat Hamilton
(@going59) reported
@virginmedia wondering what does it take to get a new box? My one has never worked since it was put in, every time I call I get told to unplug this and do that but still it doesn’t work
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Rob Bosley
(@robbosley66) reported
@virginmedia I would also like acknowledgement that it was not an area outage
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Craig
(@Baxterinho) reported
@virginmedia Internet has gone down as a transfer of ownership was to happen. No idea when it's going back up and still haven't received a new hub or TV box. No communication and now I have no internet and no idea when it'll be back on?
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Bas Rahman
(@BasRahman1987) reported
@virginmedia hi, my internet is out but I can’t seem to get this resolved on your website - can you please help?
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Asad Ashraf
(@aashraf99) reported
@virginmedia how do.i make a complaint? Been on the phone got 40 mins only for the rep to pretend she couldn't hear me and drop my call with my issue still not resolved. Lit just upgraded today too!!!!
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Craig Charnley
(@dundeeweegie) reported
@virginmedia Sorry working all weekend, you think you’ve got it working and boom back down to no service at all. Not even at peak times just randomly no service at all, happened before and someone else had spliced wires in the green junction box