Virgin Media Outage Report in Bordon, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bordon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bordon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bordon, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Aldershot, Guildford, Basingstoke, Farnborough and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
||
| Guildford |
TV | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Guildford |
Internet | |
| Farnborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bordon, England
Latest outage, problems and issue reports in Bordon and nearby locations:
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia Thinking of moving you phone and broadband to virgin media, DON'T do it, life is to short and their customers service is shit! #virginmedia #shitservice
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No I see nothing , I’m a mere customer , it’s all ok now
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia No my WiFi was stopping and starting , Iv never signed in
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Max Hurst
(@MAXLOTUS) reported
from
Guildford, England
@virginmedia I have just spoken with your complaints department who were very helpful, after spending hours talking to your offshore customer services who were useless, my complaint ref number is COM103338415 if you wish to help!
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia my Internet is down in fleet hants any idea when this will be fixed 🤔
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Julian Hull
(@JulianHull) reported
from
Farnborough, England
@virginmedia Thanks for replying TG, it’s back up now, however I do have a registered complaint about being charged £7.50 every month to upgraded to unlimited data on my broadband that has unlimited data.
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Jo McGowan
(@guildfordjo) reported
from
Guildford, England
@virginmedia It’s @KayleighMRhodes that is waiting for her order from you. I was just offering sympathy as I have had similar issues with yodel 😊
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The HWC
(@Hello_HWC) reported
from
Basingstoke, England
@virginmedia Slow speed Constantly dropping service Not able to connect devices, TV and computers To be fair your engineer was the best bit! The rest was an absolute shambles. It’s all in a complaint I have through on your website to the resolution team...
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Cleo Sharp
(@Shotgooner) reported
from
Aldershot, England
@virginmedia I have constant problems the Wi Fi signals only 2 meters customer service is awful why is this problem continue box Formerly an NTL Customer.A new hub wold be useful,Call Centre does not communicate.A visit from your Man in a Van would be useful!! Await a reply wors
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John Richards
(@Johnty14) reported
from
Basingstoke, England
@virginmedia next to useless support over the last 2 days trying to explain to your technical department what packet loss is! In the 40 mins it takes, the packet loss and speed has gone back to normal.
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James Milward
(@Jimbwlah) reported
from
Farnborough, England
@virginmedia I don’t understand how you can get away with 10%+ yearly bill increase with no service improvement. I’ve been with you for 15 years and enough is enough, I’m switching. No other company does this - I’m speaking to the communication ombudsman, it needs investigation
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Alex Buchanan
(@AlexBuchanan3) reported
from
Guildford, England
@virginmedia I did manage to get through to negotiate my contract now I have reached my first year. I went for an upgrade... now realised if I was a new customer I would get the same offer but £5 cheaper AND a free xbox/£150 odd bill credit. Going to cancel it now I think....
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Oliver Reid
(@Eggybread18) reported
from
Ash, England
@virginmedia nearly 4 weeks after arranging installation and we still don’t have internet. No one can tell us anything or when we can expect to have it. Such terrible service too!
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Ady
(@GoFastAdy) reported
from
Fleet, England
@virginmedia not even a reply = customer support 🙄
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Annabel Z
(@annabelouisa) reported
from
Basingstoke, England
@virginmedia I’ve called 789 four times over the past two days and have been on hold for 20 minutes EACH time just to give you my PAC code 😭 talk about bad first impressions
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stuart whiley
(@stuartwhiley1) reported
from
Basingstoke, England
@virginmedia Would you please give me a phone number so that I can talk to a human being about a technical problem rather than wasting my life listening to a automated telephone
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All About Hair
(@andrea_crosby) reported
from
Farnham, England
@virginmedia love being on hold to you seriously fed up with your lot , I’d not mind but not a good service
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Andy Oram
(@AndyOramEmax) reported
from
Basingstoke, England
@virginmedia Great customer service!! NOT🤬. Returning customer and you told us it would work but doesn’t because we don’t have a face plate miss selling comes to mind!!
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Kim Ronaldson
(@rattyliveshere) reported
from
Guildford, England
@virginmedia no fault on your site…. but I’m reconected now. I will make a note of how many times it goes down over the next couple if days
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Ed Vokes-Mclean
(@EJVMcLean) reported
from
Farnborough, England
@virginmedia is on demand and catch up showing faults as mine is not working again been playing up for two weeks now Gu14 9 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chaps_28
(@Chaps_28) reported
@BonaFideHiro @virginmedia If only you could get BT bro. Hate seeing all this Virgin **** all the time.
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Cllr James Dawson 🇬🇧🏳️🌈
(@CllrJamesDawson) reported
@thepublicgets @virginmedia The fact that I’ve been a customer for years with virgin and the service gets worse and their prices just keep getting hiked, if I left for 30 days then came back I’d get a 50% discount….. yet stay with them and they charge u an 80% increase
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Jones
(@CorporalJonesie) reported
@gav28uk @virginmedia The service is intermittent, always a bugger to fault find. Think the DNS change and it seeming to work might be coincidence.
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swiss tony 💙
(@ukfishert) reported
@virginmedia my internet wasn't working this morning and have rebooted router, now its on but slow. No fault in the area showing and the feature on the app to run a test isn't working for me. Struggling to raise the issue to you guys. Pls send help!🙏
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Tom Mellor
(@tom_mellor1991) reported
If everyone customer had 1p for every time there was an issue with #virginmedia then every customer wouldn’t have to pay for their service
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Jarrett MedTech Consultants
(@JarrettMedtech) reported
@virginmedia Unable to do any work. I had to cancel a Teams meeting with an Indian business contact this morning and push it to Thursday morning. Like an ignorant westerner I thought the issue was with them, until I ran my internet checker. Not good enough #VirginMediaoutage !
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Chomp1T
(@CheeyompIT) reported
Virginmedia Internet is down I my area. Time to continue the job hunt on my phone for today. 🙃
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🐙
(@Gromizzle) reported
@virginmedia Your phone service is terrible also
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Spring
(@springlew114) reported
@virginmedia Your prices it should never happen 👍🏻
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Trevor Smith
(@MrSmithInNotts) reported
from
Ruddington, England
My Wi-Fi was down this morning. Reset the hub and all working fine #virginmedia