Virgin Media Outage Report in Marchmont, Edinburgh, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Marchmont, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Marchmont, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Marchmont, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Bonnyrigg, Dunfermline, and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 15 hours ago |
|
Edinburgh
|
Internet | 1 day ago |
|
Edinburgh
|
Total Blackout | 3 days ago |
|
Edinburgh
|
Wi-fi | 4 days ago |
|
Edinburgh
|
Internet | 4 days ago |
|
Bonnyrigg
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Marchmont, Scotland
Latest outage, problems and issue reports in Marchmont and nearby locations:
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Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@vmbusiness Down for the second time in a week. Poor
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia hi, unable to send emails when attached to WiFi Is there a known problem?
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Derek Scott (@DegsyScott) reported from Edinburgh, Scotland@benjitindz @virginmedia Product is good, customer service non existent
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Everything else seems fine Ie TV broadband Can receive emails. Just can't send any when connected to WiFi Everyone in house affected and different devices have same issue
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tootsietweets (@tootsieiam) reported from Edinburgh, ScotlandFriday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Scott Brownridge (@ScottBrownridge) reported from Edinburgh, Scotland@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
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Neil Sneddon (@EdinburghNJS) reported from Edinburgh, ScotlandGot to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Can only send emails when not connected to WiFi Tried rebooting router amd device. Problem seems be be affecting all devices in house with email accounts Been in chat queue for help for 35mins but still no free operator
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!
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Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland@virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?
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Karen 🏴🇪🇺⭐ (@karen_coops81) reported from Edinburgh, ScotlandNeed a new service provider @virginmedia has just gone up by £25. Recommendations please.
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Toughers🇳🇱🏴 (@toughers1872) reported from Dalkeith, ScotlandVirgin Media never fail to disappoint🙃
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Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Derrick (@TinyJim89) reported@virginmedia Last web chat on the 6th, they couldn’t give me a date and I then phoned the customer care team regarding something else and they said 3-5 day delivery but no specific delivery/tracking info. I’ve heard nothing since
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Steve O'Brien (@steveo2029) reported@virginmedia It shows no issues yet the other day I had to switch to 4g on my phone to load the page as was taken so long
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maureen haycock (@MaureenHaycock) reportedHi @virginmedia after 4 days of phone calls being cut off even from their bereavement dept now have to wait 7 days for an engineer to provide a service. Disgusting
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Sam 💜🌼💙 (@jinx0103) reported@virginmedia Unfortunately the reasoning behind the price hike is weak. Virgin are perfectly happy to offer reasonable and cheaper prices to new customers but those of us who have been loyal are being hit with price hikes which seems unjust.I only have broadband and will ring to cancel.Thanks
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Leah (@LncLondon) reported@virginmedia Exactly why I want to discuss. More usage has caused disruption and reduced service. I’m not happy with the price increase so want to discuss
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Steve (@Leicester4life) reported@virginmedia I have other issues aswell. The sky movies on demand won't work, when my Internet is working. I am informing you now. I won't be paying my bill until these faults are rectified.
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Jordan (@jordan210) reported@virginmedia There says no fault But I have done all the trouble shooting and for last weeks speed as been nowhere near 100mbs. Next door have the same issue
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Melanie Gray (@LittleMissGray) reported@virginmedia I would if I ever got one. Was fobbed off on Friday and told was local fault, promised callback yesterday and never got one. Not received one today either despite being assured of one in phone call and by text bot over 4 hours ago on both
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Stephen Bradley (@StephenBradley5) reported@virginmedia That doesn't excuse a +11% price increase during the contract. Maintenance standards must be low or reduced judging by the number of times your broadband signal drops out! All any of us want is a fair consistent price for your offer. #virginmedia #broadband
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Amanda Mcgrath (@AmandaMcgrath11) reported@virginmedia totally disappointed with the service my partner has received via the messaging service. We have been waiting 2 days for a phone call from tech support as we have had no Internet for 4 days