Virgin Media Outage Report in Drayton Parslow, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Drayton Parslow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Drayton Parslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Drayton Parslow, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Aylesbury, Dunstable, Milton Keynes and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Aylesbury |
Total Blackout | |
| Aylesbury |
Wi-fi | |
| Dunstable |
Internet | |
| Milton Keynes |
Internet | |
| Dunstable |
Wi-fi | |
| Aylesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Drayton Parslow, England
Latest outage, problems and issue reports in Drayton Parslow and nearby locations:
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
. @virginhelp @virginmedia As a long time customer, I took advantage of your recent offer of a 360 box plus mini box at no extra cost. Confirmed by a supervisor on 29/9. PLEASE SEND THE SIGNAL! 1/2
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CLIVE HAWKINS
(@symbol131) reported
from
Dunstable, England
@virginmedia it’s now 6 weeks with virgin media that has had a fault with the television service in Dunstable Bedfordshire it’s on the service status saying we are aware well we have had enough
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Rainbow Warrior 3.5% do gooder #FBPE 🐟🇪🇺 🍥
(@SandraDunn1955) reported
from
Dunstable, England
@virginmedia What else can I say? We have a a 360 box plus a mini box and it does not work because the mini box hasn't got a signal (so I'm told by someone who rang the other day)
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia 2. The 2.4ghs remained ok, our internet connection was fine. The intermittent problems are that we have a loss of WiFi connection and/or drop in performance. This seems to only to affect the WiFi devices and not the hardwired devices leading us to believe it’s an issue with the
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Angela 🗺✈️🚇🚘🏴
(@Angela444_R) reported
from
Dunstable, England
@virginmedia been having problems with internet connectivity for a while now , been trying to contact you on the phone for about a week now and when I get connected the call centre hangs up!
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SteveG@ERS
(@ERS_SteveG) reported
from
Toddington, England
@skytv very poor service when switching to your service. Currently left without broadband for 2 weeks due to a BT Engineer not being able to go up a ladder to fit a cable! Regret leaving @virginmedia
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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Rubes
(@ruby_skudder05) reported
from
Dunstable, England
trying to revise for my exams on monday, yet the wifi is down so can’t use the laptop. cheers @virginmedia
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia The issue has been random and, with typical timing, I can’t find it right now so I guess you can’t help.
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
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Derek Welton
(@ampthillweltond) reported
from
Milton Keynes, England
@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia Not sure@of the model name - barcode on the back has two numbers C8 1862094XCCFRVD and M: 24374C4F1E0F - does that help you ?
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RVNS Artik - Marcos
(@xArtik) reported
from
Milton Keynes, England
@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia We have been trying to contact you for 3 days for a replacement TiVo box. No answer on the telephone and online chat will not help us - not what I’d call Customer Service
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CLIVE HAWKINS
(@symbol131) reported
from
Dunstable, England
@virginmedia don’t touch this company they turned off the internet in the LU6 1DY area this morning saying they were doing essential work it would be back on at 3pm it’s now 9:30pm & still not working having to use mobile internet to post this the company are a bunch of liers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shona Harvey
(@ShonaHarvey19) reported
@virginmedia Been told that a manager will try to unlock my account. If they can't then I'm welcome to leave and cancel my virgin altogether. No-one will follow up on this. I just have to try and log on in the nxt few days
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Luke Jeffery
(@LukeJef07044826) reported
@virginmedia another day another lie no phone call from you or email still no broadband or tv after a week if you are thinking about joining don’t it’s a joke take your money and no customer service follow up
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Souaïb 'cArn' Hanaf
(@CARNDARAK) reported
Just another reminder that @vmbusiness is probably the single worst ISP you could ever hope for, ridiculously unstable internet again the last couple weeks can't work in peace, even if they paid you to use it it would still be a scam can't wait to get rid of it
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MJ
(@mickyjayuk) reported
@dommy_daniel @virginmedia Don't get a Hub 5, they are terrible. I'm on my 3rd in 3 weeks. So many things wrong with them and pods wont connect to them at all. I've given up and ordered my own mesh because Virgin staff haven't got a clue what they're talking about.
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Hans Gruber
(@Peeanay) reported
@virginmedia Having to sit on top of the router to tweet this. That’s with 2 boosters. I can assure you I don’t live in a castle. Pathetic service. Been a customer for years, time for a change as soon as I can.
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justine
(@justy40) reported
@virginmedia Still not resolved or any progress other than another colleague (not IT) asking for the same information already provided over a week. Still can’t register for the app or access out account, shockingly poor service.
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Liz
(@Liz90175518) reported
@virginmedia shocking customer service yet again advised to email my complaint only to get a reply asking me to phone customers services again I don’t think so 9 calls over two days, several agents laterReview my call and honour my price or i will contact CISAS. Ref C-1412221243
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Paul Cooper
(@cryptOOsmart) reported
@virginmedia @LutzSchueler @richardbranson OK… what is going on? Approaching 5 weeks! No WiFi limited TV. NOW… we only have one channel that we can watch and it’s not even the HD one…😡😡😡 Seems like the more you complain the less service you get.
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MJ
(@mickyjayuk) reported
@SiManM20 @virginmedia Hub5 is terrible. Has even more significant wifi issues. Having have 3 this month and appallingly poor customer service from Virgin I've given up and purchased my own mesh.
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alex vaughan
(@almiva42) reported
@virginmedia congratulations, you win the award for worst ever customer service. 8 phone calls and a message of complaint. Your response is a robot email telling me you don't know what you're doing so you can't give me the credit you owe me. #breachofcontract