Virgin Media Outage Report in Chandler's Ford, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chandler's Ford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chandler's Ford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Chandler's Ford, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Winchester, Southampton, Fareham and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Southampton |
Wi-fi | |
| Fareham |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chandler's Ford, England
Latest outage, problems and issue reports in Chandler's Ford and nearby locations:
-
Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Bit ironic that @virginmedia still have the audacity to advertise on @itv when their TV service is down across the nation
-
Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia my TV signal is not working properly, thanks to this I have missed watching the rugby #virginmedia
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Called the number like you said about was told there are no faults but have a broken tv picture so clearly there is an issue. Service statues not working and now been told that everyone is too busy to take my call. Just be honest and tell everyone there is a problem
-
Al Galpin ➡️ #SuperPod2020
(@AlGalpin) reported
from
Southampton, England
Never a good sign when the @virginmedia service status page on their website is broken 😾
-
Neil B
(@bertrum) reported
from
Totton and Eling, England
@TheRegister looks as if @virginmedia have a major outage affecting most if not all of Hampshire and into Dorset. Status page says all is good but tweets to them indicates otherwise.
-
Southampton Chauffeur
(@SCHchauffeur) reported
from
Southampton, England
@virginmedia It is no good stating what we already know - ‘We are aware of a problem and our engineers are working to resolve it’ BUT what is the problem AND what is the time scale for resuming service. Keep customers informed!
-
Claire
(@Weaver_Diva) reported
from
Southampton, England
@AdamDrewy85 Mines down too. We’re with @virginmedia
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@Sadler004 Yes mate. Virgin media having problems which is a shock.
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia @vinceverrier Yes they can do a deal for you. Option 1 is pay loads and get a rubbish service. Option 2 is pay less and get a rubbish service. Difficult choice I know.
-
Catherine🏳️🌈
(@catherinealysh) reported
from
Southampton, England
@virginmedia had enough of paying £44.50 for internet that is terrible and goes down far too often. Either lower the price or I'm leaving.
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Unfortunately Virgin media have to many people who work for them who do not have a clue. Called them yesterday about a bill issue took 2 people to sort and over 15 minutes just because the first person did not have a clue what I was on about. They need more training
-
Liz Havlin
(@Celticchorus) reported
from
Southampton, England
@virginmedia service down again. Been up and down in SO19 since January. Your website has 'oops broken link'on service status page.Cannot get any work done. Very tired of paying a lot of money for such poor service.
-
Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia @Darrenski My internet is also down & has been for quite a while. I phoned the number you refer to about 30 mins ago & it said there wasn’t a problem in my area. So what’s happening.
-
Milton Chapman
(@76chappers) reported
from
Southampton, England
@virginmedia Constant problems are forcing me to reconsider my services. #fail #virginmedia #wifiblackout
-
Lisa Fricker
(@LisaMFricker) reported
from
Southampton, England
@andyphilp @virginmedia I agree, the service lately from @virginmedia is disgraceful and we all deserve a refund
-
Caroline Clist
(@chocybuttons60) reported
from
Winchester, England
@virginmedia tv service was down on Friday & again today, so I assume the issue was not correctly fixed on Friday. Feeling rather frustrated. Hope this is not going to be an on going issue.
-
simon chamberlain
(@el1chambo) reported
from
Winchester, England
@virginmedia Why are you telling people who have internet problems to use the tv go app or check the status online. Just shows how clueless you are.
-
Janet Thorpe
(@Webb1001) reported
from
Fareham, England
@ByronMelto @portsmouthnews @virginmedia @TheFCA ref 103932153 shocked & disgusted that I have had no further contact with regards to my complaint. You have mis sold a package to my vulnerable father despite telling you on 5 occasions he has dementia. My details are 07565964404
-
Jacqui Mullarney
(@Jovijaqs) reported
from
Southampton, England
@virginmedia please sort the signal out as missing the rugby
-
Clare Old
(@enkeli85) reported
from
Southampton, England
@sarahharding86 @virginmedia Not helpful when home ill, I was going to watch the network today as well 🤣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan
(@ryanlfc211) reported
@virginmedia my wifi had been terrible for weeks now , I complained and you said it was still ok but I'm telling you its got worse and the last 2 days it's been absolutely shocking. Definitely changing to someone else as you just dont take responsibility
-
David Parker
(@Davidjpar2212) reported
@virginmedia hi I had a service call booking for today but no one turned up, not even a text to explain. What’s happening?
-
Alan Jessop
(@DixieJessop) reported
@virginmedia why have you left my ma-in-law (92 yrs old) without a landline or access to her support service for over a week? Simply unacceptable
-
JamJar Flowers
(@JamJar_Flowers) reported
@virginmedia hello I am trying to change my package and replace my ancient TiVo box. I have tried on line and it says “oops” can’t do it. I spent 40 minutes waiting on the phone and it’s all getting very dull. Can you help? Please...
-
Claire Hodder
(@Claire19999) reported
@virginmedia we are having so many problems with our router! We need a new one or we are going to have to cancel as we are not getting the service you have stated we would. #fedup
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia Probably not looking at the full conversation history then. Problem not between cabinet and house. However engineer forgot again to put notes down. Said to contact him and he abs his line manager would ensure resolution, however not returned calls or messages
-
Richard Slaney
(@r_slaney) reported
@virginmedia your customer service is terrible. I’ve been on hold for more than 3 hours today and you just cut me off after 85mins listening to terrible hold music. Can you get someone to call me? Engineer was a no show for booked appointment today
-
Anna Brotherton
(@AnnaBrotherton) reported
@virginmedia all I have requested is for my Virgin box to be moved from one place in the house to another. I have been passed to the house moving department, cancellations, technical team and now God knows who I am on hold to. The service has been awful.
-
Dr Jonathan Moran
(@JonathanMoran10) reported
from
Dublin City, Leinster
@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
-
Anna Brotherton
(@AnnaBrotherton) reported
@virginmedia hi I have been on the phone for a total of 1hr 30 mins trying to get my problem fixed and have been passed to 3 different departments and now currently on hold to a 4th. This is after 2 advisors have said they would call back and failed to do so. Please help!!!