Virgin Media outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported 1 minute ago from Gloucestershire, England

  @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

• 
  matt (@battmalls) reported 4 minutes ago from Gloucestershire, England

  @virginmedia broadband is completely down

• 
  Richard Goddard (@BlueMoonMod) reported 7 minutes ago from Brockworth, England

  Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

• 
  Danny (@NoNotLoganPaul) reported 11 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  Luis De Sousa (@LuisASousa79) reported 17 minutes ago from Bishop's Cleeve, England

  @virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis

• 
  Dom the property finance chap (@DomSheahan) reported 18 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 19 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Joe Harper (@joe_joeharper) reported 22 minutes ago from Cheltenham, England

  @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

• 
  Chris B (@Chopperb) reported 26 minutes ago from Stroud, England

  Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

• 
  N A T A L I E👼🏼 (@natsc0tt) reported 27 minutes ago from Cheltenham, England

  Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤

• 
  David Lavery (@DavLa2020) reported 28 minutes ago from Gloucestershire, England

  @virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!

• 
  maiella (@maiellamipiace) reported 28 minutes ago from Gloucestershire, England

  @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

• 
  Graham Fletcher (@1grahamfletcher) reported 28 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  The Michael Hunt (@MichaelAlanHunt) reported 33 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

• 
  👍🙊Gill😂🎩 (@itsnickelflysk3) reported 35 minutes ago from Gloucester District, England

  USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬

• 
  Jen -Zumba_Kids with Jen (@Jen_M0nt) reported 36 minutes ago from Cheltenham, England

  Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

• 
  Darren Baldwin (@darrenbaldwin) reported 42 minutes ago from Gloucestershire, England

  Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

• 
  Joe Harper (@joe_joeharper) reported 48 minutes ago from Cheltenham, England

  @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

• 
  Paul (@paulhewlett1983) reported 56 minutes ago from Gloucestershire, England

  @virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated

• 
  Ray (@RayWebpro04) reported 58 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OLIVIⱯ ♡ fan account ♡ (@GagaxRen) reported 5 minutes ago

  @virginmedia is there issues with WiFi in dublin 8? I’ve not been able to get the WiFi working since 4:30pm yesterday

• 
  HRCastle (@hrcastle) reported 6 minutes ago

  @virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.

• 
  Lee (@leemanchester05) reported 14 minutes ago

  @virginmedia Internet has been down for a few hours in Salford, hope it’s getting fixed soon!!

• 
  DJ Chaka Finchos 🐏 (@DJChakaFinchos) reported 15 minutes ago

  So glad I screenshotted my whole chat with @virginmedia because I knew the “agent” I spoke to at would mess up my house move by the stupid questions they were asking. Cut my old house off (that I’m still in) a day early.

• 
  Elizabeth (@GwIadysStreet) reported 16 minutes ago

  @virginmedia Yes there are issues according to your status info It keeps on happening twice yesteryand very intermittent today

• 
  Simon Wakefield (@SimonpWakefield) reported 20 minutes ago

  @virginmedia you are the worst provider I just want to know what the f@@k am I paying for it has been down more this month then I've actually used.

• 
  Katy ☆ﾟ.*･｡ﾟ☆ﾟ☾ .⭒˚ 🐈‍⬛🌌🌙 (@celestialdawwnn) reported 20 minutes ago

  @virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you

• 
  Misfits World 🎮📸🕹🎦 (@MisfitsWorld20) reported 21 minutes ago

  @Anniew858 @virginmedia Yes they replied to me yesterday confirming I could watch it for free without a subscription if you are a virgin media customer check channel 526 I think it was

• 
  Andy Nadin (@andytrainspot) reported 22 minutes ago

  Is anyone having problems with Virgin media this afternoon in the London area

• 
  Mark Whelan (@Lincsforest) reported 22 minutes ago

  @virginmedia your installation of my new broadband is turning into a mockery of a sham! No communication, no professionalism, a complete lack of customer care! A VERY UNSATISFACTORY WAY TO CONDUCT BUSINESS! Your chatbot is also incompetent! @Ofcom #poorcustomerservice