Virgin Media Outage Report in Wimborne Minster, Dorset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wimborne Minster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wimborne Minster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wimborne Minster, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Poole |
Internet | |
| Bournemouth |
||
| Bournemouth |
Internet | |
| Verwood |
Internet | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wimborne Minster, England
Latest outage, problems and issue reports in Wimborne Minster and nearby locations:
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺
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Luke Green
(@Greenerthegoat) reported
from
Hamworthy, England
@virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
@virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection
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Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia I’m awaiting a call back from a manager to confirm from the new customer team that he can get a quick start pack out to me ASAP due to my unique circumstances. The manager John said he or a colleague would call me by Saturday. It’s now Thursday and I’ve heard nothing!
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@mmould_pooleNHS @virginmedia Hear hear, my ombudsman complaint is still ongoing, they do not tell the truth about what they have done & customer service non existent.
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5G.ordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
I actually spoke to the #virginmedia engineer who had to fix the fibres in Southampton the other week. A utilities company had cut through them down by the roundabout at the end of the M271 he said. Up all day doing that of which was done by another company!
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Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia I’m disappointed in the lack of service! I’m a vulnerable customer and yet they don’t seem to be bothered by this fact! I get promised call backs and they never happen... I’m left with no facilities
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Louise Busfield
(@no1toerag) reported
from
Bournemouth, England
How do I cancel @virginmedia if no one answers the phone or messages
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Poole, England
Interesting how @virginmedia can tweet messages on twitter but ignore messages from customers. Shows how bad their customer services are. Don’t blame Corona either.
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Jenny Palmer
(@jennyjanepalmer) reported
from
Bournemouth, England
Are you joking @virginmedia broadband down again, this is at least the 3rd time in a few weeks.. and started before everyone started working at home..
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia broadband down in BH12. My mobile reception is poor.. Any news on a fix. #WorkingFromHome
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jason james
(@jasonjames056) reported
from
Poole, England
@virginmedia stellar job as always.....not, internet up n down like ****** draws on demand not working and no way of finding out wtf is going on, due to I international call centre!!!!!
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Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia you offer the most horrendous service ever! 3 call backs promised and not received one! My quick start pack was supposed to arrive yesterday but didn’t. No communication what so ever! Unbelievably bad I would definitely not recommend
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia Whether broadband is a utility or not is a point of view. From my perspective, it’s a utility. I accept no supplier can guarantee service. VM may be just be on an unlucky streak. Your service is presently not something I trust - based on current experience.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
thanks @virginmedia I don’t have a working service as you say I have a bill to pay. According to the records next bill payment is due 04/05 but because your new installation charges are so high I’ve gone over the credit limit.
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
@frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia I have an issue with my account all to do with a new instal. Please can I talk it through with you to try and resolve it.
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Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia It says there are no known issues. I've taken the white cable out and reconnected and rebooted and it makes no difference. Some sky sports channels are not working and just show error w02! This happens far too often!
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Matt Lawrence 📣
(@mattjlawrence) reported
from
Bournemouth, England
Please @virginmedia learn from the banks and offer your customers the option to pause services or waive cancellation charges for people losing their jobs. £80 to take TV off my plan after 15 years as a customer is not helpful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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a greiner
(@agger_a) reported
@virginmedia Waiting for hours as you are very busy. Please PM. @ofcom I tried to raise a ticket with the alternative solution provider but it's to early. I am not happy Virgin wants to put me on debt collection: Invoice is for March 22, but confirmed cancellation to Jan 22.
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Hils 🏳️🌈
(@hils_k) reported
@virginmedia Yes we have tried that multiple times and it’s still not working
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KJB
(@KjbK3ith) reported
@virginmedia Thanks for your reply. Please be assured I’ve tried all your alternative channels to try and contact you and all are to time consuming to complete what should be just a simple task to cancel. Is it a case to just cancel my D/D before the next bacs run. As this is just ridiculous
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DavidGArnold
(@DavidGArnold) reported
@LDNCalling @GNetworkComms @virginmedia pretty much . i dont test that often as it’s working well … i only test when the service slows down and so far that hasn’t happened in a month
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Tim Pemberton 💙
(@tjpembo) reported
@virginmedia By the way a complaint has been logged with OFCOM that you are deliberately obstructing customers from getting a decent service and one of their choice
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Tim
(@buckodicanio) reported
@Ofcom @_Pealos @virginmedia Same here, virgin are clearly scammimg customers. I've spent many hours over the last 7 days trying to cancel by phone, text and post with no joy.
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Pealos 🇬🇧
(@_Pealos) reported
@virginmedia Sorry for my late reply. I'd love to talk to someone. I've been sat waiting on your WhatsApp messaging service for 2 days now.
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Alieda Mckinney
(@didanntendry) reported
@andrewbutler99 @virginmedia I’m also sick of their poor service. I’m trying this Andrew. Feel free to share #ditchvirginmedia
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Rick
(@rick__uk) reported
@virginmedia Couldn’t find Live Chat, the 150 number cut me off, the normal number is impossible to get through on. The website does not let you cancel. You bounce people back to these dead ends. See the problem?
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ceo of the gays🏳️🌈🇪🇺
(@m3l4tonin) reported
@Glitterbeard_ @BondWolfie Not gonna lie if the alt right do hate virgin media I stand with them on it. **** virgin media