Virgin Media outages and service status in Stormont, Northern Ireland

Problems in the last 24 hours in Stormont, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stormont, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Bangor, and Newtownards.

City	Problem Type	Report Time
Belfast	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stormont, Northern Ireland

Latest outage, problems and issue reports in Stormont and nearby locations:

• 
  Michael Fearon (@mfearonmusic) reported 2 minutes ago from Belfast, Northern Ireland

  Imagine being miss sold a product and no manager can resolve the issue, even after a month!, shocking @virginmedia #virginmedia

• 
  Pete Kirk (@peterhkirk) reported 5 minutes ago from Ballyclare, Northern Ireland

  @virginmedia Having spent nearly three hours tonight trying to speak with someone with no luck I would like to know how customers get in touch, how they can get a solid service and when @virginmedia will cop onto what is acceptable as a business provider?? 😡

• 
  Jim Doran (@jai_dee) reported 8 minutes ago from Belfast, Northern Ireland

  @virginmedia Just the one channel. The picture is jerking and freezing and has been for a good week now. As I said every other channel appears to be perfectly fine, it's just a problem with @wchannel

• 
  Stuski (@stuartwfrobbins) reported 8 minutes ago from Bangor, Northern Ireland

  @virginmedia Hello, Broadband service isn’t currently down, postcode BT20 4NS, I have rebooted router, and tried to call, but it says offices are closed. Please investigate/ fix.

• 
  Jane Emir Holohan (@JaneHolohan) reported 10 minutes ago from Belfast, Northern Ireland

  @virginmedia Yes I have - it happens every evening around 10pm - a friend in BT7 has the same problem, we are BT10 ? What happens at 10pm ?

• 
  Mark Prentice 💙 (@jmpfe) reported 15 minutes ago from Donaghadee, Northern Ireland

  @virginmedia Any further issues? Broadband not working again from 5:00pm in BT21

• 
  Malachi O'Doherty (@malodoherty) reported 16 minutes ago from Belfast, Northern Ireland

  Is anypne else having trouble with @virginmedia or is it just us and oyr crap new #hub4?

• 
  Lynsey (@lynnnnseyj) reported 19 minutes ago from Bangor, Northern Ireland

  @virginmedia I'm not a customer thank God. The complaint was with your construction teams obviously completing half arsed work.

• 
  Tom Keating (@tomdkeating) reported 20 minutes ago from Carryduff, Northern Ireland

  @virginmedia any idea why Broadband and TV are down all day today in BT8?

• 
  Diane Holt (@DianePetherick) reported 21 minutes ago from Newtownards, Northern Ireland

  @virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?

• 
  DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported 26 minutes ago from Lisburn, Northern Ireland

  @virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company

• 
  Courtney Briscoe Photography📸 (@courtexplores_) reported 27 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia hi, I’d like to file an official complaint about a manager who refused to pass us higher than his position, tried to force us to cancel our service and threatened to close the case while it’s still unresolved

• 
  Pascal Stil (@Pascalstil) reported 28 minutes ago from Belfast, Northern Ireland

  @virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you

• 
  Richard Collins (@DrRichCollins) reported 28 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?

• 
  Nadean (@nadean_ni) reported 33 minutes ago from Belfast, Northern Ireland

  @virginmedia The link only states there are problems in the area, not why or how long we should be expected to be without the service.

• 
  Bee (@beezlebum) reported 34 minutes ago from Newtownabbey, Northern Ireland

  @virginmedia No. You have proved beyond a shadow of a doubt your customer service is beyond useless.

• 
  Belfast B❄️❄️ks (@BelfastBooks) reported 39 minutes ago from Belfast, Northern Ireland

  Well done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.

• 
  Jerry Lang (@jerrylangradio) reported 42 minutes ago from Holywood, Northern Ireland

  Hey Virgin Media Business… what’s with the bad service.. no service all day… not a good service at all..!! @virginmedia

• 
  Sandra Deane (@SMDeane) reported 57 minutes ago from Castlereagh, Northern Ireland

  @virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8

• 
  David Annett (@davidannett7) reported 59 minutes ago from Belfast, Northern Ireland

  @JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Moo (@jazzioooo) reported 2 minutes ago

  @virginmedia why is your broadband so bad? World cup games and im having a nightmare watching them with the broadband drop outs!

• 
  rebecca ann jarvis (@rebeccaann1989) reported 3 minutes ago

  @virginmedia Mines not the main one which is the issue, I never had these issues with the TiVo system it's been since the switch to 360 which doesn't work in a house with various boxes as each box should be separate and not synced

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 3 minutes ago

  my wifi and tv have been down all day, i hope virgin media explodes

• 
  Paul Matthews (@Pmatthews123) reported 6 minutes ago

  @virginmedia I finally got VM 2 do me a rolling 30 day broadband contract until sky can get my new BB up & running bt at a cost of £54pm which is ridiculous & told can’t do anything about it - nw sky r having issues installing new BB having 2 pay more 4 less speed at this price cn u help me

• 
  Gary Polley (@Gary_Polley) reported 9 minutes ago

  @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

• 
  Wil Wilser (@Will_Willsher) reported 9 minutes ago

  @virginmedia I've had this message when trying to watch recordings for weeks, I finally tried calling today (after trying power on/off) only to hear the message 'you haven't been given access to this service' then cut off. Such poor service, especially considering what I'm £££

• 
  Keeleys Lettings (@KeeleysMaldon) reported 10 minutes ago

  @gblondon1 @skytv @virginmedia I switched from Sky to Virgin, worst decision I ever made. All was fine until I renewed my contract, they overcharged me for services agreed and I even had it in black and white on a contract from them, multiple phone calls to India with no resolution. Buffers all the time too

• 
  Kevin (@TheDoctorMagic) reported 11 minutes ago

  @virginmedia I'd like help with this: Why do you require customers make themselves available for a delivery from 8am to 6pm when other companies are able to give a 4 hour window? And why do you continue using the incompetent @Yodel_delivery company? My recent delivery finally arrived 8.45PM.

• 
  Dr Amir Hamid (@DrAmirHamid) reported 14 minutes ago

  @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor

• 
  J (@the_geeker) reported 16 minutes ago

  @kelly_owls @virginmedia They are horrendous. Took me about 2 hours to cancel mine a few years and it still haunts me. Horrendous company