Virgin Media

Virgin Media Outage Report in Stormont, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stormont, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stormont, Northern Ireland 10/27/2025 07:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stormont, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Lisburn and Newtownabbey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomLisburn Internet
United KingdomBelfast Internet
United KingdomBelfast Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stormont, Northern Ireland

Latest outage, problems and issue reports in Stormont and nearby locations:

  • SamSJMorgan Sam Morgan (@SamSJMorgan) reported from Belfast, Northern Ireland

    Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.

  • lowry_t TIM LOWRY (@lowry_t) reported from Belfast, Northern Ireland

    @virginmedia currently experiencing the worst customer service ever,started last week and still ongoing....simply unbelievable...if you want an insight please get in touch ...

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row

  • 93DominicSF Dominic Sherry Adams (@93DominicSF) reported from Belfast, Northern Ireland

    @virginmedia customer service is atrocious! Meant to be open to 8PM...but advisors just hanging up the phone instead of answering. Asking us to leave...

  • gemmacaddell86 gemma (@gemmacaddell86) reported from Castlereagh, Northern Ireland

    @virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down

  • colorblindjames Peter Whibley (@colorblindjames) reported from Castlereagh, Northern Ireland

    @virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service

  • TrevorAKilleen Trevor Killeen (@TrevorAKilleen) reported from Belfast, Northern Ireland

    @virginmedia tried twice to cancel my services with you on hold both times for over 25mins - this is not the way to encourage customers to stay - just gonna cancel my direct debit !!! You can take this tweet as my 30days notice !!!

  • andyweir93 Andy. (@andyweir93) reported from Castlereagh, Northern Ireland

    @PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.

  • GibraltarHammer Gibraltar Hammer (@GibraltarHammer) reported from Belfast, Northern Ireland

    Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing

  • gemmamcmurray Gemma McMurray 💕 (@gemmamcmurray) reported from Lisburn, Northern Ireland

    @virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.

  • BIGT_REV Trevor Gilliland (@BIGT_REV) reported from Castlereagh, Northern Ireland

    @virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged

  • donnaspongebob donnaspongebob (@donnaspongebob) reported from Newtownabbey, Northern Ireland

    @virginmedia @RunninOnEmptee Same here...had the problem since this morning!

  • davidtacko7 david jackson (@davidtacko7) reported from Newtownabbey, Northern Ireland

    Can't wait to cancel virgin media terrible broadband and wifi

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @beatlebaby84 @virginmedia With all these services I record the time, explain I'm busy and ask them to credit me £20, they never do, but often they'll credit £10 or £8, always worth a try!

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit

  • pmakgreb10 Patrick O Toole (@pmakgreb10) reported from Castlereagh, Northern Ireland

    @virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation

  • mikeni77 Mike McGuckin (@mikeni77) reported from Belfast, Northern Ireland

    @MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue

  • ReidWeb Peter Reid (@ReidWeb) reported from Lisburn, Northern Ireland

    @dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • chriswoods84 Woodsy (@chriswoods84) reported

    @virginmedia And as a side note, your website help is awful. Your telephone staff and probably yourself must get hacked off with getting shouted at and abuse. It's because customers are so frustrated by the time they get to speak to anybody. And don't blame covid, it was the same before.

  • N07WOD J No (@N07WOD) reported

    @virginmedia Not inconvenient or irritating. Poor customer service would be the correct word to use.

  • o6oREAPERo9o o6oREAPERo9o (@o6oREAPERo9o) reported

    @virginmedia guys I've been trying to reach you for nearly 2 weeks. Online chat just gets ignored and then you ask the same question each morning. You phone service is horrendous and hold for ages then cuts out. Can someone pick up my issue and fix the broadband speeds? Thanks

  • jlsinc Jason Sinclair (@jlsinc) reported

    @virginmedia @Mark_Phillips66 When is this going to fixed in NW5? Days now, and no way of getting info because zero customer service on phone. Impossible to home-work/school. Again.

  • Paul1762 paul raeburn (@Paul1762) reported

    @virginmedia @ItsBigZuu How about a Christmas gift for all your customers... A service we pay for...

  • 31divyap Divya Parmar (@31divyap) reported

    @virginmedia hi please help, wifi has gone down. I've disconnectes and reconnected numerous times. I've restarted the hub too but nothing seems to be working

  • chriswoods84 Woodsy (@chriswoods84) reported

    @becsj7 @virginmedia Bet they are blaming covid! It's unbelievable how bad the customer service is!! I'm literally showing them their own website saying I shouldn't be being charged, yet they still want to charge me!!!

  • michaels_shad Steve (@michaels_shad) reported

    @virginmedia On hold now for 50 minutes to report my landline out of service. Think VM are using the Covid excuse for a rubbish service.

  • frere23 shaun frere (@frere23) reported

    @virginmedia @Virgin been trying to contact you for nearly 2 weeks through calls emails and your live message service still no further with my concerns, what an absolute joke, 😡

  • becsj7 🦙Bec🍩 (@becsj7) reported

    @chriswoods84 @virginmedia Yep! Had two letters saying they’ve been trying to get hold of me... try my numbers and you might actually get to speak to me. Website help I waited all day to deal with it. The text number was 38 hours later!!