Virgin Media Outage Report in Stormont, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stormont, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Carrickfergus and Bangor.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
Phone | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland
@virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...
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florence mitchell (@florence3810) reported from Bangor, Northern Ireland
Been holding important meetings from home using Virgin as my provider. I did 5 last week, one each day lasting all day. Each day the internet went down for a variety of times. I can’t get in touch with Virgin - I waited 50 minutes on the phone to have my call dropped @virginmedia
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Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland
@virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland
@virginmedia To say your service is patchy at the moment would be generous.
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland
@virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.
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LAUREN SHANNON (@lorenshanxn) reported from Belfast, Northern Ireland
@fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them
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Bluebird (@Bluebird_7777) reported from Belfast, Northern Ireland
@virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use
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mandie omalley (@belfastbabe66) reported from Castlereagh, Northern Ireland
So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia
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Darren Maginnes (@darrenMaginnes) reported from Belfast, Northern Ireland
@virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!
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Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland
@virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.
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Paboy (@paboy113) reported from Belfast, Northern Ireland
Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia
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PeteB (@Rightpeg) reported from Castlereagh, Northern Ireland
Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹
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Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland
@onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.
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Ellen (@essv28) reported from Dundonald, Northern Ireland
@virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise
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Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland
@virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.
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Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland
@virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.
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Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland
@virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP
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Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland
@virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.
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Sheila🖤❤ (@sheilaloughlin_) reported from Carrickfergus, Northern Ireland
@Mcgoo1978 @virginmedia I dont have it but my sis and friends is down🙈
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David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland
@virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina Salter (@salter_georgina) reported
@virginmedia broadband not working and no notification that service is down. I do not wish to wait 24 hours as the check status advises!
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Kayleigh Knott (@KayleighKnott7) reported
@virginmedia my internet connection keeps disconnecting and reconnecting but showing no faults on the CONNECT app. No agents available on live chat! Is there an issue with broadband in my area or is it just mine
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Simon Orme (@simon1182) reported
@virginmedia So my contract has finished, why are you trying to charge me £145 p/m for my package but you can get faster broadband with same TV package for £79 p/m as a new customer. Just goes to show loyal customers just get forgotten about.
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Yorkshire lad (@markelvin120) reported
.@virginmedia.@Virgin internet service and customer service gone backwards again paying for over 100mbs and having constant issues absolutely shocking. And yes I have tried turning it off and on
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Dougie pepper (@Facefl) reported
@virginmedia why is your internet so ****, 2 Xbox’s running then use a fire stick?
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Jamie Thin (@JamieThin_Ed) reported
@VirginMedia @VirginMediaCorp I have investigated my 89 yr-old father's bills and @VirginMediaCorp are over-charging him by £80 a month - and have designed customer service systems to make it impossible for customers to reduce the services they subscribe to - this is illegal !
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Dan Currier (@Dannyontour) reported
@Ofcom Due to our service being live - where do we stand with no connection for 39 days and counting - please advise. #VirginMedia #Ofcom
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nabs⁷ (@ch3rrysjeon) reported
@virginmedia fix your internet
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Adam (@AdamCJMcLean) reported
@virginmedia I gave them a call and they said there's an outage in the area and it won't be resolved until the 17th! That's five days without internet 🙃
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Nicola (@modelnicola) reported from Peterlee, England
@VirginMediaCorp @virginmedia paperwork completed by my other half for court. Not a single follow up from Virgin. Please RT what a shambles this company and their contractors are. Accepted fault for damage at the time but won't pay up for repairs. Spread the word. Retweet this!