Virgin Media

Virgin Media Outage Report in Stormont, Northern Ireland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stormont, Northern Ireland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stormont, Northern Ireland 09/13/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stormont, Northern Ireland

The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Lisburn, Carrickfergus and Bangor.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Internet
United KingdomNewtownabbey E-mail
United KingdomLisburn TV
United KingdomNewtownabbey Phone
United KingdomNewtownabbey TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stormont, Northern Ireland

Latest outage, problems and issue reports in Stormont and nearby locations:

  • radiogeordie Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @virginmedia could do with hiring a load of people out of work to work from home. The call wait time is horrendous. About the 10th attempt to get a problem resolved...

  • florence3810 florence mitchell (@florence3810) reported from Bangor, Northern Ireland

    Been holding important meetings from home using Virgin as my provider. I did 5 last week, one each day lasting all day. Each day the internet went down for a variety of times. I can’t get in touch with Virgin - I waited 50 minutes on the phone to have my call dropped @virginmedia

  • larmour_andre Andrew Larmour (@larmour_andre) reported from Belfast, Northern Ireland

    @virginmedia brilliant service. Quick call to downgrade package/pause sports 35 mins hold and call just terminates. Bet if I stop paying the what is it £105 a month I’ll be cut off in minutes and phoned constantly for the outstanding money.

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia To say your service is patchy at the moment would be generous.

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia It was showing a fault this morning but it now tells me everything is fixed. However the WiFi continues to come and go ever few minutes. I have reset twice but there is still a problem ongoing from 10.00 last night.

  • lorenshanxn LAUREN SHANNON (@lorenshanxn) reported from Belfast, Northern Ireland

    @fashiontrain @virginmedia This is why I left them never got the internet speeds they promised the whole time I was with them

  • Bluebird_7777 Bluebird (@Bluebird_7777) reported from Belfast, Northern Ireland

    @virginmedia I've been trying to get thru on the phone since good Fri my multiroom box is broke it makes a squealing noise checks have been done an still dossnt work I need a new box but can't get to speak to someone wat can I do im paying for a service I can't use

  • belfastbabe66 mandie omalley (@belfastbabe66) reported from Castlereagh, Northern Ireland

    So after keeping me on hold for 53 minutes you just hang up on me, I appreciate your down to a skeleton staff but how rude, is this how @richardbranson is getting money to pay for his failing airway @virginmedia

  • darrenMaginnes Darren Maginnes (@darrenMaginnes) reported from Belfast, Northern Ireland

    @virginmedia what’s the issue with your internet, this is two weeks in a row that you’re servers have had problems, how do you feel taking customers money and them not being able to use it then putting the charge up!!!

  • MGR1980 Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland

    @virginmedia evening, I was wondering if you could help, we received ourr starter package but the account needs activated, tried the text number but haven’t received a call back. My wife is a nurse and we have two small children and have been without internet for a few days now.

  • paboy113 Paboy (@paboy113) reported from Belfast, Northern Ireland

    Broadband is so frustrating. Family going nuts! I’m sure VM staff are trying their best to fix but not good enough. Been on off on off in BT4 (Belfast) for weeks. Router switched on and off with no improvement. Seriously thinking of closing top home package account.#virginmedia

  • Rightpeg PeteB (@Rightpeg) reported from Castlereagh, Northern Ireland

    Worst part of being on hold to @virginmedia is having to listen to Coldplay ☹

  • radiogeordie Geordie On Your Radio 📻🔊 (@radiogeordie) reported from Ballyclare, Northern Ireland

    @onairwithgareth @virginmedia Seems to be network wide mate, stations VM business line keeps dropping too.

  • essv28 Ellen (@essv28) reported from Dundonald, Northern Ireland

    @virginmedia answer your phones please... my vulnerable parents want to cancel their sports channel as you can imagine £££s are tight now but they can’t get through... please advise

  • Chlochlo2234 Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia I’m not sure what your system is for replying to these but I’ve been trying to contact you for days. I’m being ignored whilst more recent queries are being prioritised & answered. Broadband is still not working. Can’t work from home at all now. FIX IT.

  • MGR1980 Rossi's Rovers (@MGR1980) reported from Belfast, Northern Ireland

    @virginmedia evening, we recieved our quick start package but the account needs to be activated. We have two young kids and have been a few days without service. I have used the text service but haven’t received a call back.

  • Chlochlo2234 Chloé (@Chlochlo2234) reported from Lisburn, Northern Ireland

    @virginmedia this is day three without our broadband working and you’re impossible to get in contact with. Working from home is impossible like this! HELP

  • Domsball Dominic Bryan (@Domsball) reported from Belfast, Northern Ireland

    @virginmedia Wish I could tell you it was better. But the internet is going on and off every few minutes. The service has been good for the last couple of months but since yesterday evening it has been terrible. Sorry.

  • sheilaloughlin_ Sheila🖤❤ (@sheilaloughlin_) reported from Carrickfergus, Northern Ireland

    @Mcgoo1978 @virginmedia I dont have it but my sis and friends is down🙈

  • d_pelissier David Pelissier (@d_pelissier) reported from Belfast, Northern Ireland

    @virginmedia another weekend, another outage... If that's to be the new normal, then perhaps your competitors will be better at handling it. #NoWiFi

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • salter_georgina Georgina Salter (@salter_georgina) reported

    @virginmedia broadband not working and no notification that service is down. I do not wish to wait 24 hours as the check status advises!

  • KayleighKnott7 Kayleigh Knott (@KayleighKnott7) reported

    @virginmedia my internet connection keeps disconnecting and reconnecting but showing no faults on the CONNECT app. No agents available on live chat! Is there an issue with broadband in my area or is it just mine

  • simon1182 Simon Orme (@simon1182) reported

    @virginmedia So my contract has finished, why are you trying to charge me £145 p/m for my package but you can get faster broadband with same TV package for £79 p/m as a new customer. Just goes to show loyal customers just get forgotten about.

  • markelvin120 Yorkshire lad (@markelvin120) reported

    .@virginmedia.@Virgin internet service and customer service gone backwards again paying for over 100mbs and having constant issues absolutely shocking. And yes I have tried turning it off and on

  • Facefl Dougie pepper (@Facefl) reported

    @virginmedia why is your internet so ****, 2 Xbox’s running then use a fire stick?

  • JamieThin_Ed Jamie Thin (@JamieThin_Ed) reported

    @VirginMedia @VirginMediaCorp I have investigated my 89 yr-old father's bills and @VirginMediaCorp are over-charging him by £80 a month - and have designed customer service systems to make it impossible for customers to reduce the services they subscribe to - this is illegal !

  • Dannyontour Dan Currier (@Dannyontour) reported

    @Ofcom Due to our service being live - where do we stand with no connection for 39 days and counting - please advise. #VirginMedia #Ofcom

  • ch3rrysjeon nabs⁷ (@ch3rrysjeon) reported

    @virginmedia fix your internet

  • AdamCJMcLean Adam (@AdamCJMcLean) reported

    @virginmedia I gave them a call and they said there's an outage in the area and it won't be resolved until the 17th! That's five days without internet 🙃

  • modelnicola Nicola (@modelnicola) reported from Peterlee, England

    @VirginMediaCorp @virginmedia paperwork completed by my other half for court. Not a single follow up from Virgin. Please RT what a shambles this company and their contractors are. Accepted fault for damage at the time but won't pay up for repairs. Spread the word. Retweet this!