Virgin Media Outage Report in Stormont, Northern Ireland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stormont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stormont, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast, Newtownabbey, Bangor and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast |
Internet | |
| Newtownabbey |
TV | |
| Belfast |
Total Blackout | |
| Newtownabbey |
Internet | |
| Belfast |
Internet | |
| Newtownabbey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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shannon
(@shannonruddock_) reported
from
Carrickfergus, Northern Ireland
Ben tried contacting @virginmedia because someone has ****** up our account during our house move. He was ignored and could hear the girl typing in the background. He tried saying hello repetitively but no one responded. Not acceptable to treat your customers this way!!!!
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david jackson
(@davidtacko7) reported
from
Newtownabbey, Northern Ireland
Can't wait to cancel virgin media terrible broadband and wifi
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia again transferred into a hold music queue after telling the representative I didn’t want to be put in another queue #shockingservice #badcustomerservice @Ofcom will be getting a complaint logged
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia twice now in a week where i have had no tv/broadband , once when it was off for over 12 hrs and now it suggests we wont have a service until 4pm tomorrow. Not good enough. I pay a subscription to watch live sport and i cant watch it. I want some form of compensation
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Gemma McMurray 💕
(@gemmamcmurray) reported
from
Lisburn, Northern Ireland
@virginmedia Yes, there’s a known issue with the service in the area. Thanks for this.
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Gibraltar Hammer
(@GibraltarHammer) reported
from
Belfast, Northern Ireland
Hello @virginmedia new customer here, part of the package was as a sim card never got it been 3 weeks. And can't register or contact virgin mobile. Just want a new SIM card sent out not 17 help pages of nothing
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Patrick O Toole
(@pmakgreb10) reported
from
Castlereagh, Northern Ireland
@virginmedia hi WiFi issues in Belfast. Saying signal strength is very good but no connection. Wired working fine.
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@virginmedia @RunninOnEmptee Same here...had the problem since this morning!
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Peter Whibley
(@colorblindjames) reported
from
Castlereagh, Northern Ireland
@virginmedia I’m having broadband service issues. I’ve run a test on my equipment and no problem was detected.
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tee 🦕⎊
(@__tee123) reported
from
Castlereagh, Northern Ireland
Okay so virgin media seems to be down in my house and O2 is down on my phone... I’m sorry what 😅
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Conor Mc Dermott
(@McConor535) reported
from
Belfast, Northern Ireland
@SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit
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Mike McGuckin
(@mikeni77) reported
from
Belfast, Northern Ireland
@MickRooksby @virginmedia Same for me along with sky one so looks like it's an issue
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Nish Glandorian Sparrowhawk🍻
(@holidaytripper) reported
from
Belfast, Northern Ireland
@G88shaw @divisbhoy On virgin media so don’t have that problem. Maybe these polish women need to change their network provider
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Peter Reid
(@ReidWeb) reported
from
Lisburn, Northern Ireland
@dearbhaiiile @virginmedia They seem to have no concern for accessibility either, with phone support pretty much being the only option. Not great for those who are hard of hearing or have a communication difference IMO.
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia @virginmedia unfortunately 8am is not a suitable time the evening is a time I would expect to be able to speak with someone in customer service
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gemma
(@gemmacaddell86) reported
from
Castlereagh, Northern Ireland
@virginmedia honestly your customer service is disgrace. your advisor gave false info to get a sale last wk as confirmed by your advisor on my call today, repeatedly put on a silent hold with no signposting so it sounded like been disconnected, blind transferred then systems down
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Sam Morgan
(@SamSJMorgan) reported
from
Belfast, Northern Ireland
Virgin Media called to offer me Sky Sports for £15per month and I'm literally waiting to see who we sign before I decide if I'm gonna pay to watch us get our pants pulled down every other week.
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Ross
(@Dross1114) reported
from
Castlereagh, Northern Ireland
@virginmedia ITV down, hands down the worst service, awkward user interface, will be moving on from my contract, so expensive for poor service
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Andy.
(@andyweir93) reported
from
Castlereagh, Northern Ireland
@PhilipLennon @SkyIreland @VirginMediaIE Had exactly the same issue when we moved in here, Phil! Only to be told it would be another 4 weeks before an engineer could come out. Cancelled and went to @virginmedia - up and running 2 days after. Thank you. Good night.
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Trevor Gilliland
(@BIGT_REV) reported
from
Castlereagh, Northern Ireland
@virginmedia Yes says to call the customer service number to make changes have also tried the online chat but no good! This is the shocking service for the second night in a row
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Ross
(@sean94ross) reported
@virginmedia A resolution was offered and apparently agreed by myself over the phone (I haven’t been phoned once). Which is why I have sent in another complaint and received another email saying they tried to contact me, they haven’t. I am constantly told to phone up and wait in a queue
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Ross Hartwig
(@roscohartwig) reported
@virginmedia Service status for my postcode says issue will be resolved at 3pm today. It's 3:01 pm and there no change, connection still down. When will this be resolved?
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Antony Simm
(@antonysimm) reported
You could argue that hardly anyone has used your 4G/5G network in the last 12 months as we've all been at home - but still paying for it! I think I can count the number of times my phone has not been on my Virgin Media wifi on one hand!
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Jim
(@jimcallaghan) reported
@virginmedia Hi. Trying to get hold of someone for help is proving really difficult. My 12yr old son keeps getting attempted calls from Nigeria. Different numbers so blocking is futile. Anything you can do? Ta.
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аполлон is trying to be positive
(@idekapollo) reported
Why is it called virgin media if my internet goes down on me everyday
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Terry McCarthy
(@Terry71Mc) reported
@virginmedia No we have give this information several times, there's always an issue. Can you just get someone in charge to ring me. I've now sent 6 messages since yesterday explaining all this? Not good enough.
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LGK Music 🇯🇲
(@LJ_King) reported
@bertmanbenji @virginmedia They’ve never stopped
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Mark @ Splash Gallery
(@SplashGallery) reported
@virginmedia Hi, I’m trying to move my number to @SwitchboardFREE but there’s a few issues. Is it something you can help with on here please? Can give you my account number etc
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Mark Williams
(@MarkWil67821872) reported
@virginmedia I can’t even cancel without phoning and getting an automated service adamant on testing connection or asking what light is on my router, it’s ridiculous
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Mark Williams
(@MarkWil67821872) reported
@virginmedia I’ve tried both and which ever option I choose I don’t get a real person, I have major problems with broadband to the point it’s affecting my partners job and trying to speak to someone is proving impossible