Virgin Media outages and service status in Stormont, Northern Ireland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Stormont, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and TV.
- Total Blackout (50%)
- TV (50%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stormont, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stormont, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stormont, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Belfast.
| City | Problem Type | Report Time |
|---|---|---|
 Belfast
|
TV | 8 days ago |
Community Discussion
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Virgin Media Issues Reports Near Stormont, Northern Ireland
Latest outage, problems and issue reports in Stormont and nearby locations:
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! I've just spent 26 minutes trying to get through, so I'm just going to pester you on here instead. I've raised three separate complaints to no avail. My only recourse is public humiliation. For a communications company you're really very poor at it.
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Mark Prentice 💙 (@jmpfe) reported from Donaghadee, Northern Ireland@virginmedia Any further issues? Broadband not working again from 5:00pm in BT21
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Pascal Stil (@Pascalstil) reported from Belfast, Northern Ireland@virginmedia Nice nonsense answer. One of our connections here in the house has been down for two weeks because a second connection was added, this ome is all on you
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Tom Keating (@tomdkeating) reported from Carryduff, Northern Ireland@virginmedia any idea why Broadband and TV are down all day today in BT8?
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Johnny Hamilton (@SwissKrono_JH) reported from Belfast, Northern Ireland@virginmedia Don’t be so ridiculous. The app crashed you couldn’t even login. Utter shambles
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Andrew Thompson (@thompo2010) reported from Lisburn, Northern Ireland@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia paid my bill the app says I’ve still something to pay and shows 0.00 this is messed up please help
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David Annett (@davidannett7) reported from Belfast, Northern Ireland@JakeOKane @virginmedia Customer service are a complete shambles, probably the worst out there
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia trying to cancel my SIM card went threw everything yesterday on watsap got transferred to retentions and now today I’ve to start all over again 😭 just cancel the sim im not paying it
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DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported from Lisburn, Northern Ireland@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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bertford no DMs (@bertford) reported from Newtownabbey, Northern Ireland@sabele26 @Kat_Bee_123 @virginmedia Terrible none of them have good customer service, sky's as bad.
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Harbour 💚 (@HarbourLord) reported from Belfast, Northern Ireland@virginmedia you have the worst laid out website. All I'm trying to do is speak to someone on chat to figure out why I have zero upload speed right now and honestly thinking of just cancelling my broadband contract because your site is so unfriendly for customers to navigate.
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Jon (@DarkOldWolf) reported from Belfast, Northern Ireland@virginmedia Can you confirm connectivity issues in Belfast please? I did have to disconnect for new carpet fitting, i put it all together again and it worked. I returned home at 830 to find it down again. #Belfast #VirginMedia #Internet
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Nadean (@nadean_ni) reported from Belfast, Northern Ireland@virginmedia both tv and broadband have been down for well over 24 hours now. Not good enough! Any reason for this?
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Pete Kirk (@peterhkirk) reported from Ballyclare, Northern IrelandWhen is @virginmedia going to be called to order by authorities. How is possible they get away with customers on hold for hours, broadband service levels vastly below power and to rub salt in, @virginmedia think it is acceptable to increase their fees? Enough is enough, @CISASUK!
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Belfast B❄️❄️ks (@BelfastBooks) reported from Belfast, Northern IrelandWell done to @virginmedia’s off shore support team for taking a loyal customer of 24 years, treating them so insensitively that they’ve now cancelled their contract and will go elsewhere for phone, broadband and TV.
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Diane Holt (@DianePetherick) reported from Newtownards, Northern Ireland@virginmedia my home phone is constantly not working, causing distress to my elderly mum. Trying to ring your 'helpline" today the recorded message is unintelligible. Any chance of help here?
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Sir Bee (@beezlebum) reported from Newtownabbey, Northern Ireland@virginmedia No! It's your issue with your equipment. You should be keeping me, as a valued customer, informed. I've spent hours listening to crap music waiting to get information about this. Then being lied to. Do better.
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Lynsey (@lynnnnseyj) reported from Bangor, Northern Ireland@virginmedia Please see my previous tweet which was ignored asking how I could raise such a complaint.
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Lauren Blair♥ (@lilmissymoo90) reported from Belfast, Northern Ireland@virginmedia how does one get a newer router does one have to leave and come back in the future ? My wifi is awful just ordered wifi extenders but we get like 35mbs upstairs on a 350mbs package :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Cripps (@cripps_alan) reported@virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense
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Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported@Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster
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kevin cox (@kevin_cox9211) reported@virginmedia I need help the call centre person isn't helping and won't listen. Can't get on to account a replacement box that was ordered is now not been ordered.
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Rolland Law (@rolo852010) reported@virginmedia Can you not just reply on here and just explain ? There is nothing secret about this post there’s nothing to hide it’s a general question regarding the cool down period.
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IrishWill (@DiabloDame1) reported@virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?
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Addy (@iadnan9) reported@AlloquiStrix @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.
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andrea crosby (@andreac14064810) reported@virginmedia I’m totally disgusted by your service
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Jemski (@jemski7) reported@virginmedia Not in the slightest. I’ve had many many conversations with your representitives and have been dumbfounded by the treatment you’ve given a customer of 25 years so I’m done. Your customers are just numbers to you.
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Martin Lawton (@MartinLawton) reported@virginmedia What is the point, your website keeps saying you are looking into it and keeps changing the fix time, you will just say the same. 😐
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Akita (@PwnProblems) reportedVirgin Media charge different prices for the Internet packages dependent on your willingness to negotiate. M350 package prices range from £29 to £66 a month. Today they told me they don’t accept blue light discount, which they 100% do. Don’t get angry, hang up, try again.