Vodafone

Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Trethomas, Caerphilly County Borough, Wales 02/24/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport, Caerphilly, Treharris, Blaina and Hengoed.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomMerthyr Tydfil Phone
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi

Community Discussion

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Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • carolinep0 Caroline P. 🇪🇺🔶 💙 What is today's fresh hell? (@carolinep0) reported

    @VodafoneUK You have charged me £9.39 to call YOUR COMPLAINTS LINE! Around 90 mins YOU kept ME on hold! I couldn't use my mobile because YOU can't provide a service. I was told calling YOU from my landline is free! Furious .. 9 hours of my life wasted. And still it goes on & on!

  • cosmeticexpert Peace & Love (@cosmeticexpert) reported

    The landline was working perfectly until they 'accidentally' cut it off. Now they are trying to push a new service on her. Her landline was working perfectly fine before they disconnected the landline in 'error'. @VodafoneUK how do we escalate the matter?

  • TheHillsCountry David Hill (@TheHillsCountry) reported

    @VodafoneUK Nice try. It’s nothing to to with cache & cookies. It has everything to do with our internet service being so awful and no-one being prepared to do anything about it.

  • Demihughes1998 Demi Leadbeater-Clements (@Demihughes1998) reported

    @VodafoneUK is your app down or something? Its loading the main page but everything else just says theres a problem and to retry, been like this for days! Bring on this contract ending so i can move elsewhere.

  • cosmeticexpert Peace & Love (@cosmeticexpert) reported

    She has spend over 8 hours this week to customer service. She has made formal complaints to various people she's spoken to and has written a handwritten letter of complaint. Each customer service agent has been very patronising towards her @VodafoneUK

  • friday3732 friday3732 (@friday3732) reported

    @MoneySavingExp Hey MSE, I joined @VodafoneUK broadband via your site. Are you aware how dreadful they are! No broadband, telephone switched off, no date to fix & appalling customer service when you can eventually get through. How do I escalate this??

  • Helpful2022 HelpfulOne (@Helpful2022) reported

    @VodafoneUK I’d like to ‘feel the connection’ but we switched from a perfectly working SSE broadband to Vodafone last Monday and we still have NO BROADBAND!!! This is appalling. Worst mistake of my life. Absolute shambles. How are we meant to work from home????

  • ScottSe90163927 Scott Sexton (@ScottSe90163927) reported

    Can @VodafoneUK explain how my bill goes up 9.3%. And my signal is as bad as the early 3G around St Helens please?

  • triumphhighpipe Tony Sims (@triumphhighpipe) reported

    @VodafoneUK in need of help please. Moved house yesterday and still can’t get though to customers services to get my broadband moved. Been trying for 2 weeks to get through. Can anybody help??

  • Helpful2022 SJames (@Helpful2022) reported

    @VodafoneUK anyone there? Now quoted a further 3-5 days and no indication you know what the issue is. I need a resolution to this.