Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
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Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi | |
| Newport |
Internet |
Community Discussion
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Gavin Price
(@GavinMPrice) reported
from
Newport, Wales
@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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🇾🇪InkedNationMUFC🇾🇪
(@Mark_EC7) reported
@VodafoneGroup @VodafoneUK please sort your 5g network out, every time I'm in a 5g area I have to turn it off as it never bloody works.
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🇾🇪InkedNationMUFC🇾🇪
(@Mark_EC7) reported
@VodafoneUK Can you please explain to us why both phones come up with 5g in the cell information corner and we have to turn it off to be able to use the network
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Dec Pike
(@DeclanPike) reported
@VodafoneUK has the worst customer service.
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Erica (il pesce viene con patatine?)
(@EricaMontrachet) reported
@VodafoneUK mixed up my old and new acc, changed settings and gave the new acc a new life (random DOB and PIN) now I have no access. They wouldn’t let me see the acc details/cancel the service/make complaints because security details don’t match. Insisted I send in my ID while
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Joseph J Anthraper
(@josephja) reported
@VodafoneUK For the past 1 month, I have not been able to get 4g on my phone. I have called you umpteen times and have a complaint raised. Today I received a text saying that you have resolved the issue. However I still dont have 4G!!!
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🇾🇪InkedNationMUFC🇾🇪
(@Mark_EC7) reported
@VodafoneUK It's KT70YH there are 2 of us with the same problem, I'm using a Sony Xperia 1ii and he is on the new iPhone, this is not an isolated incident
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Jeremy
(@Jeremy_232323) reported
@VodafoneUK Slightly worried just how difficult it is to reach out you by phone no. 191. It was doing EVERYTHING to prevent actually talking to someone. When it finally did start ringing the line went dead after 1 minute. Also, the Webchat link you texted doesn't work.
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JayC
(@JayC856) reported
@VodafoneUK Morning Vodafone - I have an entertainment sim only plan with YouTube Premium, this morning my YouTube account isn’t showing as Premium anymore. Can you check if this is a problem your end? Thanks
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Ellis Salsby Ltd, Events, Live, Virtual and Hybrid
(@ellissalsbyltd) reported
@VodafoneUK as you are ceasing the sure signal service, Does that mean I need to change provider? 😳
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Liam McCabe
(@liamrun) reported
Competition time #noprize but is there a worse customer service provider than @VodafoneUK