Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
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Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Vodafone
Vodafone is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport, Caerphilly, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jessie aka ditzydaffodil
(@ditzydaffodil) reported
@Andreasdona72 @VodafoneUK @WWF Yet you can't provide a service charge £47 a month and then when switch providers you demand £201 termination fees. Spent 3hrs this morning on phone trying to talk to someone only to be told it's final and that the it team should have put note on system to wavier fees
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Christian_Joinson
(@c_joinson) reported
@VodafoneUK still no signal sk165hf. Can't make or receive calls.
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LYNDHURST
(@Lyndhurstfm) reported
@VodafoneUK Andy. 1 hour on, can you appreciate how futile it all is as a consumer? Almost out of desperation I resorted to social media to try and embarrass the company you work for to do something. I am still waiting. I fail to believe you are "genuinely sorry" at all
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LYNDHURST
(@Lyndhurstfm) reported
@VodafoneUK Vodafone broadband has to be the worst customer support for any industry or service I have ever experienced. If you are thinking of changing mobile or broadband services, honestly do yourself a favour and avoid Vodafone. Truly shocking
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Toby Fletcher
(@Toby_Fletcher) reported
@VodafoneUK probably the worst customer service I've ever had from you since upgrading at the end of last month. 2 weeks with a phone that a Vodafone employee themselves acknowledged doesn't charge properly after 4 days, and have just been told to 'wait another week for my call'
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Anthony Payne
(@Anthony_Lonres) reported
@VodafoneUK Ive spent 4 hours over the last 3 days trying to switch from a hard sim to an esim, this shouldnt be difficult. Navigating your voice system is imposssible & 2 ‘consultants’ were verging on incompetence. Ive resolved the issue but it’s easy to understand why customers are leaving
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col choules
(@col_choules) reported
@VodafoneUK your internet server for broadband has got to be THE WORST I've ever experienced in the UK, every 2 days for the last week it's cut out for hours at a time, that's not including all the drop outs and hang ups we have experienced in the past, absolutely terrible!!!
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Anthony Payne
(@Anthony_Lonres) reported
@VodafoneUK I notice your share price has gone down by 45% and your chief executive is leaving. May I offer some guidance to next incumbent please. Go back to basics. Customer service. Currently it is non existent. My pleasure.
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Adam Williams
(@werborg72) reported
@VodafoneUK every time I call or anyone calls me as soon as they answer the call drops, really useful when my wife is in hospital, not just me, a freind is trying to call my wife and is getting the same issue, common theme? We are all on vodafone
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Zahid Ali
(@desilarka2612) reported
@Jane_Owen @VodafoneUK #virginmobile please check my area natwork not working call and internet Riyadh area sulai istambhol ksa