Vodafone outages and service status in Trethomas, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Trethomas, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Vodafone
Vodafone is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Trethomas, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Blackwood, Hengoed, Cardiff, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris
|
Internet | 17 days ago |
|
Blackwood
|
Phone | 1 month ago |
|
Hengoed
|
Phone | 1 month ago |
|
Cardiff
|
Wi-fi | 1 month ago |
|
Cardiff
|
Wi-fi | 2 months ago |
|
Cardiff
|
Wi-fi | 2 months ago |
Community Discussion
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Jules Morgan (@thejoolzman) reported from Penarth, Wales@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
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Christopher Cule (@Cule75Cule) reported from Cwmbach, WalesAbysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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Leigh lawrence (@Leighla11117156) reported from Newport, WalesAbsolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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KD Hansford (@kdhanz) reported from Mountain Ash, Wales@VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff
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Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Claire Taylor (@taylored_beauty) reported from Llantwit Fardre, Wales@VodafoneUK Truly disgusted with the service from Vodafone customer service! 72 hours without any internet and false promises of an engineer making contact! I’ve wasted hours trying to sort this out and still no internet!
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Holly Harrison (@Harrison2995) reported from Aberaman, Wales@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Wyn Emanuel (@WynfordE) reported from Cardiff, WalesHello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, WalesGreat customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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WorldCupWilly1966 (@Worldcupwil1966) reported@VodafoneUK cant order broadband online PR7 7JY number 57 can you fix? "Network is at capacity so a new ONT cannot be ordered." I suspect this is what your checker is flagging on. However, this caveat only applies to installations requiring a new ONT -ONT is already present
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Shona (@ShonaaLouisee_x) reported@VodafoneUK any idea why the signal is on and off?? Signal ok with WiFi but when out and about I have no signal whatsoever
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Martin Roberts (@M_AJ_Roberts) reported@VodafoneUK shocking customer service at Bury store, completely dismissed my concern and fobbed me off with the call customer services
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🇬🇧J🇬🇧 (@_JIMBO55) reportedEveryone beware. If you are with @VodafoneUK there is a scam phoning people and offering a new improved contract and a free phone as a gift. Do not give your details. Just hang up. It looks official, SMS phone numbers and emails all look real but are 100% fake. Not Vodafone
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Navierstokes (@Navierstokes69) reported@VodafoneUK ...not even 24h with you guys and I'm already thinking about changing to another provider in my cooling of Period. Mainly due to your client service, the IA is horrible, when you ask for a human, you need a code , that never arrived in my mobile.
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Teresa (@xxxteresaxxx) reported@VodafoneUK I find it very inappropriate that I’ve reached out as I’m struggling with my bill and your customer service advisor has tried to pressure me into buying a new phone contract! Then when I’ve said no hasn’t been able to help me at all and closed the online chat 😡
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Scott (@scottmacg3469) reported@VodafoneUK Another outage on Vodafone internet tonight in Glasgow. What a shite service they provide.
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Womaning (@thebarricade3) reported@athleticsmad41 @IsntWorkingPod @VodafoneUK Then he'll claim discrimination 'as trans' when he's sacked for poor performance/conduct.
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Michael Dance (@ourdancefamily) reported.@SMARTYMobileUK is a waste of space. Their live chat asks you a load of trash and to cancel a sim is a pain in the arse. Why can’t a mobile company see the account you’ve logged into and actually provide decent support, every other network can, let’s hope @VodafoneUK fixes it!!
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Davie J Cuthbert (@DavieCuthbert) reported@IsntWorkingPod @VodafoneUK Any FEMALE employee should be going to HR. Unacceptable, these creatures are living out a fantasy fetish. Should not only be banned but given guidance to seek HELP. This is an illness.