Vodafone

Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Trethomas, Caerphilly County Borough, Wales 02/20/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Merthyr Tydfil, Newport, Cardiff, Caerphilly, Treharris, Blaina and Hengoed.

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City Problem Type Report Time
United KingdomMerthyr Tydfil Phone
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • lamaar2001 lamaar2001 (@lamaar2001) reported

    @VodafoneUK 1hour 3 minutes into a web chat and still no resolution. Very frustrating. On Wednesday my contract was randomly changed to a 2gb plan, I still have 3 months of my unlimited plan remaining. My bill has also rocketed to 118£.

  • RobertWells2013 Robert Wells (@RobertWells2013) reported

    @VodafoneUK I want all 3 of the calls I made today pulled & listened to for the issues I had trying to log this complaint. Vodafone have no lost me and I will not be paying the remaining of my contract. Inform me if you need anything else with regards to me leaving. 3/3

  • mindupyourmind **** off (@mindupyourmind) reported

    @VodafoneUK . I have raised as a complaint but this has done nothing to escalate. I will be taking to social media and the small claims court. This is causing untold stress and I don't know what else to do. I am standing at the end of my road in rain just to send a simple tweet

  • Frosso747 Frosso (@Frosso747) reported

    @roboemjay @VodafoneUK Don’t tell me you’re still having issues with these clowns since the morning ( nsw time) it’s now last midnight here

  • girdharamit Amit Girdhar (@girdharamit) reported

    @VodafoneUK switched from sky to Vodafone broadband but the customer service is so poor. Vodafone can’t provide basic WiFi connectivity in the house. Why should a customer pay to get proper range in the house ? Can you help?

  • Helenellisabeth Helenellisabeth (@Helenellisabeth) reported

    @VodafoneUK I’ve been a customer for over 2 decades on the same number. I’ve simply upgraded my plan and it’s no longer showing.

  • hagleypedant Hagleypedant (@hagleypedant) reported

    @martin_farley @VodafoneUK Quick question, clearly this router equipment is really important to you. If there was no oil to help make (usually plastic and metal based) and transport it, what would you do? How would it be manufactured and transported?

  • _JustMG_ MG (@_JustMG_) reported

    @roboemjay A new level of absolute incompetence! It’s infuriating to see how @VodafoneUK doesn’t seem to give a **** about their customers. There should have been a technician by now to check and fix this on-site!!

  • TraderPaulFX TraderPaul 🔰💮🇪🇺 (@TraderPaulFX) reported

    @martin_farley @VodafoneUK Just to say that the Green Party here in Kirklees are a totally disgrace. Picturing themeselves in election leaflets against the distruction of social housing high rise, in order to appeal to local home owners. I voted for them as least worst alternative, but awful nevertheless

  • inlovewithDMC12 B•movie (@inlovewithDMC12) reported

    @roboemjay @VodafoneUK you can't be serious? Your non-service described in this thread is appalling! How can a company let their paying customers down like that for days!? I would never sign with you!