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Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Trethomas, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 3 days ago
Cardiff Wi-fi 4 days ago
Cardiff Wi-fi 7 days ago
Cardiff Wi-fi 8 days ago
Cardiff TV 10 days ago
Cardiff TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • Unify_BP
    Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • WynfordE
    Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • WelshBish
    Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • thisisjmx
    J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

  • ltfc4everrb
    Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • SamanthaCandio1
    Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • jabber_taff
    Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • TCWilkins73
    Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • hannahjcruse
    HJC (@hannahjcruse) reported from Bristol, England

    Anyone else have weird signal issues yesterday? I had no signal or data from 10pm until 10am. I'm with @VodafoneUK

  • HumanityReality
    ☆CycleEye☆👍🏼 (@HumanityReality) reported

    Hi Vodafone.. your broadband is ****. @VodafoneUK

  • peter86490046
    peter (@peter86490046) reported

    @VodafoneUK And when I asked for there to be an investigation on the 75 pounds increase I was told promotional team had increased it based on cost upfront on a new handset I hadn’t chosen or contract and when I asked who gave them permission to do this the customer service agent stated

  • andreahaig
    Andrea (@andreahaig) reported

    @OpenreachHelp @VodafoneUK how do I get assurance that this issue has been raised with Openreach?

  • luzivonsalis
    Luzi von Salis (@luzivonsalis) reported

    @AndrewJPowell @VodafoneUK Telecom customer services really suck. Reason for bad sector experience and reputation. Nobody wants or can invest there. Reasons? Profitability failures. Hyperscalers are misusing carriers and degrading them.

  • TadeThompson
    Tade Thompson (@TadeThompson) reported

    @VodafoneUK your support is rubbish. Your automated systems are rubbish. I regret every single interaction with your living support staff and your robots. I will not be renewing once this contract runs its course.

  • whisky_jamie
    Jamie Morrison (@whisky_jamie) reported

    @VodafoneUK @CityFibre you've already sent me a replacement router. Made the connection slower, what a joke. Now you tell me it's still a problem in the home. Couldn't possibly be your shambles of a company could it? Wish I'd never signed up

  • AndrewJPowell
    Andrew J Powell (@AndrewJPowell) reported

    @luzivonsalis @VodafoneUK It’s also because of their massive inefficiency across process and departments. They actively set up their teams to cause the customer maximum disruption when they choose to move or leave. This results in no empowerment, huge internal costs & dissatisfied customers.

  • Matt_Tillson
    Matt Tillson (@Matt_Tillson) reported

    @VodafoneUK your stores are useless Ive had a issue with my samsung phone for 3 months and every time I go to your store I get fobbed off. now i get told to go to samsung for tech support on my phone Ive only had my phone since February and no one wants to help

  • DannyD82
    Danny van Dyk 🇪🇺 (@DannyD82) reported

    @VodafoneUK speaking now to the 4th person today about the issue of not being able to place a contract for my place. And now you dropped my Skype call 😭