Vodafone

Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Trethomas, Caerphilly County Borough, Wales 11/26/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • PeterDarney peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • NSharp3 Nicola Sharp (@NSharp3) reported

    @VodafoneUK is there an issue with home broadband in the CH5 area. Last few days the internet keeps cutting out and flashing red on the router at various points in the day/night. Seems to be on server in Shrewsbury when usually it’s Manchester and never drops out at all.

  • jonno1607 John Jones (@jonno1607) reported

    @marty5552 @VodafoneUK The internal parts are made in china,they are what we call very cheap generic unit,same unit inside a £2:99p watch customer came in for new battery,taking back off we nearly fainted because of unit same as our cheapo watches at £2:99p Talk about getting ripping off.

  • NadiaWaseem18 Nadia Waseem (@NadiaWaseem18) reported

    @VodafoneUK @joe_cable I have bad coverage of my line in these areas mostly Uxbridge, West Drayton, Windsor nearly everywhere else. No Internet no signal no 5G working! Always complain no one helps, expensive network but poor service. Not worth what am paying.

  • BuddyM1stBudz Amou B (@BuddyM1stBudz) reported

    @VodafoneUK absolutely terrible customer service

  • sommitrealweird Brett Parker (@sommitrealweird) reported

    @VodafoneUK And yet, the outage wasn't on your status page, is that deliberately not there so as to make it look less bad for non-customers? Taking outages to DMs and the chat service seems somewhat like a "we don't like telling our customers what went wrong, just that it's 'all fine' now."

  • LennaW47 LennaW (@LennaW47) reported

    @VodafoneUK Further - he was contacted today being told that apparently it was his fault!!! 😯😡 Absolutely disgraceful, the charge was added after Vodafone cancelled his broadband rather than arranging the house move he asked for, HOW EXACTLY IS THIS HIS FAULT!?!?!? Huge complaint coming.

  • JoanneBircsak Joanne 🎿♥️ (@JoanneBircsak) reported

    @VodafoneUK We need your IMMEDIATE help ! You have also marked my husband down as missing payments ! He is recorded on Equifax as missing payments since Feb 2020 to date. How can we GET our Mortgage ? @AskEquifax

  • antlerboy Benjamin P. Taylor 86/100 LinkedIn posts (@antlerboy) reported

    It 2021. Why no learned: - 'help' chatbots on websites are inherently crap - intrusive loud interruptions to their hold music to say how busy they are just irritate - COVID is no longer an excuse for lack of service? Yes, I am on hold to @vodafoneUK, why do you ask?

  • JoanneBircsak Joanne 🎿♥️ (@JoanneBircsak) reported

    @VodafoneUK We have another issue !!! JUST as before !!! My husband is also recorded to have missed the same payments from February 2020?? Why why why why why ??????? I cannot STRESS how bad this is ! We need this mortgage as we have SOLD our house. #HELP

  • NileshR60465916 Nilesh Rajput (@NileshR60465916) reported

    Talking about the world's telecom company, the most worst service is that of Vodafone. There is no support from their customer care.@vodafoneIN_Fdtn @VodafoneUK