Vodafone

Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Trethomas, Caerphilly County Borough, Wales 12/10/2025 17:05

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Aberdare, Caerphilly, Newport, Blackwood, Pontypool, Pontypridd, Pontyclun and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomAberdare Wi-fi
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • jackskyrme99 Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales

    @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

  • martyrant Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales

    @VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!

  • niccynoonoo Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales

    @MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.

  • RaqueldeRowl Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales

    @VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • Welshspencer Russell S Downe (@Welshspencer) reported from Penarth, Wales

    @VodafoneUK when I call customer service I expect to be able to understand what they say

  • Harrison2995 Holly Harrison (@Harrison2995) reported from Aberaman, Wales

    @VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mark24_07 Mark A (@mark24_07) reported

    @VodafoneUK Have DM’d but message an advisor was never given as an option

  • 1973mlr simply sharing (@1973mlr) reported

    @VodafoneUK now 30 minutes and I haven't spoken to the agent since 15 minutes,at which point we haven't even loaded my account details now not a word and I can't get a response, is that appropriate? Internet went down 4pm

  • Marcopolojedi Marc Whiteside-Ehlen (@Marcopolojedi) reported

    @VodafoneUK hi team, i am still having trouble wuth my issue on my DM thread, please can someone help me

  • jnewcs James Newcombe (@jnewcs) reported

    @VodafoneUK you guys really need to sort your automated voice recognition telephone system out. Spent 5 mins going round in circles before I got through to someone who could actually help.

  • emmafc87 Emma Caulfield (@emmafc87) reported from Rochdale, England

    @DanJCaulfield @VodafoneUK Absolutely shite company with horrendous customer service

  • andknackered Digital (@andknackered) reported

    With @vodafoneuk 20 years. OneNet service starts, free landline number, great. 5 years ago they add another landline number to my account, error, told its free. 2 months ago they start to charge £12 for MAIN 1st number (mid contract) and say nothing they can do about it. -6 hours

  • AdnansWorld1 Adnan's World (@AdnansWorld1) reported

    @VodafoneUK disgusting company. Holds no responsibility, breach of contract, and still demands payments when customer is left with no choice but to stop dd. Broadband drops every 5 mins

  • RichardRear Richard Rear (@RichardRear) reported

    @VodafoneUK I talked to a tech advisor on the phone £ he said the ‘Phone’ & ‘Mobile’ lights will always be off on the router & should never come on. Is this correct? 🤔

  • RichardRear Richard Rear (@RichardRear) reported

    @VodafoneUK Hi, I’ve finally managed to connect to the internet with the help of an engineer visit following my broadband service activating on 25th March, but the ‘Phone’ & ‘Broadband’ lights on the router won’t come on at all. Can someone help me with this ASAP please?

  • rpy_261 🚹 (@rpy_261) reported

    @VodafoneUK You annnoying af , I been calling they say to contact by chat, I do that then the chat tell me go on the website and then ur website tell me to call you… I just want to cancel a plan man fs