Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
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Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport, Treharris, Blaina, Hengoed and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Cardiff |
||
| Cardiff |
Wi-fi | |
| Newport |
Internet |
Community Discussion
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Ikkle Gemz Universe 🏰♿️
(@IkkleGemzUniv) reported
@VodafoneUK I don't know if it's just my Apple Watch but One Number is awful. I have lost mobile data on my watch for at least the 4th time
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sue graham
(@sueg99) reported
Shame on you @VodafoneUK My 92 year old mother went in to your St Albans branch to ask for help with iMessages on her phone & came out with a £27 per month contract up from her existing £11 per month one!!Thankfully all sorted by a helpful call handler on the phone earlier.
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JoMo 🐈⬛ @JoMoMup@toot.site @JoMo at spoutible
(@JoMoMup) reported
@VodafoneUK why do you make it impossible to cancel a contract that has run out? Your customer service is appalling . Telling me I need a code you’ve sent which never arrives. Not sure that’s legal?
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Paul Sharma
(@_PaulSharma) reported
@VodafoneUK been trying to put in a complaint for the last week. I've called up 2x, been on Web chat for hours and sent emails. All of which trying to prevent me making a formal complaint. Is this usual practice?
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ジョナサン
(@Leica_streettog) reported
Here we go again @VodafoneUK @VodafoneUKBiz signal crap in area again. 21 May contract ends and I'll be leaving the worst mobile company ever. Sick of their poor service in last few months. Been a business customer since 1987.
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Martyn Sommerville
(@caddymart) reported
@VodafoneUK You're a bunch of idiots... I've rung... cut off... rung again... cut off!! There is nothing you can do now... I want refunding my money and this new broadband taken out of my home... this week!! Worst service ever... absolute con!!!
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Aseem 🟦
(@ixaseem) reported
I know @ViCustomerCare (@VodafoneIdeaIN) are in a bad shape but they can't charge Customers for no service or cheat them into paying extortionate amounts and be shameless about it. @VodafoneUK
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Miles
(@mileswnash) reported
In case anyone encounters this thread, I called @VodafoneUK back on the same day, eventually managed to get across that my backup mobile dongle wasn’t working, and then they conceded that it was a router issue. I then got sent a new router and, surprise, problem solved.
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molly
(@mollyrebekah_) reported
Anyone else with @VodafoneUK have absolutely terrible signal recently???
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Casey🐕🐶
(@CaseyMoo7) reported
@VodafoneUK do you have a customer service phone number? I can't find one on your website.