Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Blackwood, Caerphilly, Cardiff, Pontypool, Pontypridd, Pontyclun, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Holbrook
(@tommyholla27) reported
@VodafoneUK I got a notification to say I’ve won a prize however after speaking to your help assistants apparently I have to purchase something to get it! That really isn’t a reward now is it.
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ECL Midlands
(@ECLUK1) reported
Many thanks @VodafoneUK for increasing my bills for the ever going rubbish service you provide to me. I hope the extra £3 you’re charging me gets you something nice.
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK I’d rather be called as it is for 2 weeks now you have wasted my time by being unsupportive of my WiFi issue. Another phone call won’t make much difference in the big scheme of thing that you do not act on providing the service I have signed up for!!! You are breaking contract
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brian lefevre
(@beardeddumbass) reported
@VodafoneUK If by “as soon as possible” you mean today then I agree, Tim. If you’re talking anything longer than that then we’re going to have problems. Her handle is @_DoomAndGloom, this needs prioritising and dealing with as a matter of extreme urgency. Do the right thing guys.
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK I have replied with my phone number but seems to be automated as I expected. Poor customer service
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Danny Smith
(@DannyLee1980) reported
@Ofcom @VodafoneUK Ok some days i was getting 22mbps some times a little less some times a little more. to be suddenly capped at 18mbps. Many other customers are facing this issue with vodafone.
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Ulrike Ziemer
(@UlrikeZiemer) reported
@VodafoneUK How about if I send you my landline number privately and you give me a call? I am very doubtful of your promises as I have spent the last 2 weeks to fix my WiFi and even an engineer confirming the fault didn’t help.
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Dave B
(@mlcno18) reported
@VodafoneUK 15 days ago data issue started, multiple calls/chats and DMs just been told to call complaints and case handler will be assigned - had comp no for 14 days already but no case handler or update on it?! A communications company???
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T
(@T0MMYC_) reported
@VodafoneUK when are you doing to actually offer something decent on VeryMe rewards? Everything is terrible or costs £4.50 to be delivered
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Jack Buckee
(@jackbuckee) reported
@VodafoneUK I just got a notification that I had won a prize through VeryMe. Now the app won't open, is this a known issue?