Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Vodafone
Vodafone is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Caerphilly, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Blackwood |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Geraldine Fleming
(@GezFleming) reported
@VodafoneUK - 1 hour and 50 mins in total on the phone to Vodafone. Issue still not resolved and I am actually worse off than when I started. Now can't even see anything on line
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David_taylor1978
(@Taylor1978David) reported
from
Cheadle Hulme, England
Well aren't you a load of sly ***** @VodafoneUK with your securenet? Totally not needed but you automatically have customers opt in, wonder how much you make from that? A pound extra from every customer each month 🖕🏻
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Rachel Jade Lamb
(@racheljadelamb) reported
@VodafoneUK my broadband has been down for 6 hours…what’s going on? Apparently it’s being looked into 🙄 Not much help when working from home
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Hadders
(@BigBadHadders) reported
@VodafoneUK no 5G signal on my new SIM card. All troubleshooting steps followed and problem persists. Please can you do a de-provision/re-provision.
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Tessa Doyle💙
(@TessaDo45654514) reported
@VodafoneUK I'd like to mention Kev, Manager of Abingdon store.excellent friendly service.Would go back happily.Left Oxford store due to bad service, glad we made the journey there.
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Dobbinpd
(@PaulPd171773) reported
@VodafoneUK @JLFGX Broadband down liverpool area
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Mark
(@markh122) reported
@VodafoneUK I have an account I wish to close as I have no active plans. There is no option on your site to close the account and TOBI is no help. Surely this is an oversight on your part?
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Caroline Harding
(@Caroline_Har) reported
Why is it absolutely impossible to speak to a human at @VodafoneUK ? I’ve called 5 times now and I get sent a text and then cut off. This is absolutely horrendous customer service #badcustomerservice #avoid
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adjasp
(@adjasp2) reported
So @VodafoneUK tell me that my phone is locked and they cannot unlock it as Huawei don't support the device anymore. It should have been unlocked as soon as my contract was finished. No apologies for a loyal customer over 10 years. No wonder I left.
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Geraldine Fleming
(@GezFleming) reported
@VodafoneUK - DM system on Twitter complete waste of time - its just a bot. Apparently 10d to wait to see if they can sort out a complaint - not good