Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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KD Hansford
(@kdhanz) reported
from
Mountain Ash, Wales
@voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Stg
(@Shaun710) reported
@VodafoneUK No point already spoke to someone online chat an couldn’t help me so I don’t see why I should bother it’s rediculous 🫤
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ben willison
(@BenWillison) reported
@VodafoneUK I gave up in the end. 90 minutes and he was still not close to solving the issue. It was either drop the chat or blow my own head off. Thanks, you've been no help at all. I'm just not gonna pay the bill and wait for someone to phone me about it.
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Emily Ackery
(@emilyneale1987) reported
@VodafoneUK 4 chat agents and an hour of my time wasted I am no closer to a resolution. My discount has been removed and no one seems to be able to assist. I'm so fed up!!!!
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Susan Rose
(@Rosebudlia) reported
@VodafoneUK As oldies go, I think I'm an absolute delight, but right now I want you to know that I hate Vodafone with a passion. Your press button/recorded lady is nightmare to deal with. Your connection is a really bad line and don't get me started on your acronyms!
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Grant - 🧑💻
(@GWeaths) reported
TIL that @SkyUK Q Box interferes with any other WiFi booster from competitors. After going through support with @VodafoneUK broadband, However still getting 800mbps on wired and only 150-200Mbps on WiFi. All because FTTP has to be at front of house meaning WiFi all devices.
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ben willison
(@BenWillison) reported
@VodafoneUK The live chat isn't quick either - the guy said 'let me locate your details' ten minutes ago. Why can't I just speak to someone? I call your line and they just say 'use the web' and cut you off. It's terrible.
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ⓈⓀⒺⓏⓏⒶ
(@skezzas) reported
@VodafoneUK looking to change my broadband next month, if I switch to you are you still increasing prices by CPI +3.95%. I know CPI could go up or down, but that means at the current rate it will increase by about 30% before the end of contract
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Phillip Hurrell
(@PhillipCDUK) reported
@VodafoneUK what is going on with the Internet in Shildon (DL4) today? Up and down like a yo yo! 🤔
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rebecca verdonkschot
(@R33BOC) reported
@VodafoneUK @jackdraper0 Hopefully you can support this rising tennis star, better than you can support a loyal customer, since 2015, who has had an IT error on their account for the last 2years..making any upgrades horrific 😢
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K MacColl-Bowman
(@K_MacBow) reported
@VodafoneUK please do something about the neo watch strap. Useless for trying to stay on the wrist. Kid lost his today as it fell off. Can’t be found even using the tracking feature. Now can’t cancel it online.