Vodafone

Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Trethomas, Caerphilly County Borough, Wales 11/27/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet
United KingdomCaerphilly Internet

Community Discussion

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Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • opusmalone Kevin Malone (@opusmalone) reported

    @GeorgeMonbiot @VodafoneUK Spent 25 mins w/ Vodafone’s TOBi and simultaneously on phone in response to their emails stating they decided to cancel my leaving their services when I switched to EE. They just made up BS. Joining 4 yrs ago was worse: 10 days with no broadband. Support George’s campaign!

  • DeetSupreme Deet Supreme (@DeetSupreme) reported

    @GeorgeMonbiot @Popehat @VodafoneUK That stinks. I don't know how it would work in UK, but if they wouldn't cancel the contract on the phone, I would've sent a certified letter with a copy of the death certificate.

  • cartoonandgame2 cartoon and games (@cartoonandgame2) reported

    @VodafoneUK very poor net work 10days

  • KyotoFreedom00 Mohd Misaki Kyushu (@KyotoFreedom00) reported

    @GeorgeMonbiot @VodafoneUK #vodafoneuk #Vodafone are an incredibly nasty piece of exploitative crap. They exploit the vulnerable with zero accountability

  • amancalledalex Alex Barker (@amancalledalex) reported from Coventry, England

    @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    So there are seven circles of hell...... and then there's @VodafoneUK 's online support chat.

  • Billyboysidney William Herring (@Billyboysidney) reported

    @VodafoneUK so I responded via DM and got an AUTOMATED BOT RESPONSE after I sent this. Excuse me Vodafone where has Your Customer Service Gone. It is Outrageous you treat Customers with such Contempt!!

  • jlk100 jonik (@jlk100) reported

    @JolyonMaugham @GeorgeMonbiot I fled domestic violence,my mobile contract ws under his name(paid from my bank tho), @VodafoneUK wouldn’t let me cancel unless I physically came into a store with him.I offered to provide police reports,come in alone &him to come in separately,all refused for 4-5 yrs my pleading

  • BenskiOner NADSAQ ⚔️ (@BenskiOner) reported

    @GeorgeMonbiot @VodafoneUK Couldn't read it all - got too angry. Hang your heads in absolute shame @VodafoneUK

  • niceguyglen Glen (@niceguyglen) reported

    @VodafoneUK Like I said I have been through all this. Hence the complaint. Not wasting time on phone or spending 3 hours doing diagnostic tests for you. Didn't realise you had to do the work while Vodafone take the money.