1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vodafone
  6. ❯
  7. Trethomas, Wales
Vodafone

Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Vodafone

Vodafone is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Trethomas, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, Merthyr Tydfil, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 4 hours ago
Cardiff Wi-fi 1 day ago
Cardiff Wi-fi 4 days ago
Cardiff Wi-fi 5 days ago
Cardiff TV 7 days ago
Cardiff TV 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?

  • ThomasJMumford
    Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • Cule75Cule
    Christopher Cule (@Cule75Cule) reported from Cwmbach, Wales

    @VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡

  • beynonlv
    Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • pixieglas
    Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • djleekee
    Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • PeterDarney
    peter darney (@PeterDarney) reported from Penarth, Wales

    Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.

  • TomOffTheRecord
    Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • kelliethorne
    Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • SuzanneMRees1
    Suzanne Rees Williams She/her (@SuzanneMRees1) reported from Llantrisant, Wales

    Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.

  • Michell43749136
    Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • GavinMPrice
    Gavin Price (@GavinMPrice) reported from Newport, Wales

    @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • FannyIngabout
    Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • chelsjones_x
    🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • TCWilkins73
    Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • JeremySparkes
    Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • atmrtwbike
    Stephen Jones - A Thousand Miles 🇺🇦 (@atmrtwbike) reported

    Can't say I'm impressed by @VodafoneUK coverage. Data keeps dropping (unlike my roaming @Telstra service). Also has trouble reconnecting data service once back in range.

  • CruisingMaster
    Cruising Master (@CruisingMaster) reported

    @VodafoneUK @AndrewJames18 I have a countdown clock to the precise second I can leave your money grabbing network. Disgusting.

  • BenjaminRees20
    Benjamin Rees (@BenjaminRees20) reported

    @VodafoneUK the single is down yet again at ynysybwl pontypridd it's getting ridiculous now

  • EK1GamingTV
    EK1 (@EK1GamingTV) reported

    @mjordan5832 @VodafoneUK My gigafast is down too! Restarted loads of times. This is the third time this month

  • Abhishe18290807
    AbhishekA (@Abhishe18290807) reported

    @VodafoneUK I switched from sim to esim on my Apple phone at 6pm today. Got QR code , added it. But voice signal is on/off 1 bar to none and mobile data not starting. Don’t know what’s going on. Can you help. Stanwell UK.

  • LOL_VO
    LOL_VO (@LOL_VO) reported

    Customer service done right Vs wrong. @virginmedia decreases contract by 16% and increases webspeed. @VodafoneUK increases bill by 9.3% unless I pay over £400 to leave. I know where I'll be sticking at the end of the terms.

  • xAmyTx
    Amy thompson (@xAmyTx) reported

    @RebPattinson @VodafoneUK I have it now. And it's the worst. I wish I'd stuck with sky

  • MissBeccaJones
    Becca Jones (@MissBeccaJones) reported

    @VodafoneUK can you PLEASE put me in touch with an advisor! I am in USA with no data and no help!! And TOBI is not cutting it!

  • andyLNsmith
    Andy Smith (@andyLNsmith) reported

    Why is it that people who work in phone shops the most unhelpful, uninspired, condescending people you ever have the misfortune of interacting with? @VodafoneUK @EE #CustomerService Sort👏🏻 your👏🏻 ****👏🏻 out👏🏻

  • ankita9812
    Archana Singh (@ankita9812) reported

    I don’t know how to connect with Vodafone team as I m facing terrible network issues. I’ve contacted them through app, customer care service, but my issue hasn’t been solved. #vodafone network sucks since 25/3 . My complaint no. Is V00869886906. #Network #nointernet @VodafoneUK