Vodafone

Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Trethomas, Caerphilly County Borough, Wales 01/12/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Blaina, Hengoed, Treharris and Aberdare.

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City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomCardiff Phone
United KingdomNewport Wi-fi
United KingdomBlaina Internet
United KingdomHengoed Internet
United KingdomTreharris Internet

Community Discussion

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Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • kdhanz KD Hansford (@kdhanz) reported from Aberdare, Wales

    @VOXI_UK due to you still not sorting out my new connection after 4 days @VodafoneUK have lost a customer come December #joke

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @VOXI_UK @VodafoneUK can someone please contact me as I cant get through to your customer services after spending most of the day speaking with you yesterday #pissedoff

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @voxi @VodafoneUK can some contact me to discuss an issue with a new mobile phone line

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • nonregemesse Steven (@nonregemesse) reported

    Just spent 3 hours on a live chat with @VodafoneUK before they agreed to process a refund for service they weren’t giving me then they just had to connect me to ‘the technical team’ who then couldn’t process such a large refund and had to connect me a manager. Then it cut out.

  • glenzil_ Glenzil (@glenzil_) reported

    @VodafoneUK I’m getting max 90 every day, I think I can remember only getting 900mbs twice in a year of being with your service! This is poor service and can’t talk to anyone about it. May have to cancel

  • NathanaelParke8 Nathanael Parker - Fitness Instructor/Musician (@NathanaelParke8) reported

    Rang 02 with my money all ready to get a brand new phone and switch from @VodafoneUK Heard so many good reviews of 02 After the ridiculous phone call where the member of staff seemed to have no customer service skills I don’t think I’ll bother with @TheO2 Suggestions?

  • Miss_LGHP MissHP (@Miss_LGHP) reported

    @VodafoneUK please, for the love of god, help me. My broadband hasn’t activated today and Tobi is useless. I’ve tried ringing multiple times and just need to speak with a human.

  • ZacBauman Zac Bauman (@ZacBauman) reported

    @VodafoneUK Hi Guys, I am very close to giving up trying to contact you and just go with someone else. How hard should it be to contact you about signing someone else to your service? I’m beginning to feel a bit embarrassed I recommended you.

  • TweetSamJordan Sam Jordan (@TweetSamJordan) reported

    Two weeks ago, my contract ended with @VodafoneUK and I decided to try an alternative network. I thought I’d try @giffgaff SIM only because I wanted to see if their network performance (O2’s) was better than Vodafone’s. (I’d also reduce my bill from £70 to £20 a month).

  • QueenPaige18 🦩𝒫𝒶𝒾𝑔𝑒🦩 (@QueenPaige18) reported

    @VodafoneUK customer service is a joke, been told different things by about 5 different people when i just want to get my ipad fixed.

  • ChrisMooreRDP Chris Moore (@ChrisMooreRDP) reported

    @VodafoneUK a disgusting business plan offered by a disgusting abysmal disloyal outfit! Upping charges by over 15% is no way to stop me from switching to, say for instance, another provider such as Tesco. V/fone clearly don’t give a damn! ……………………………..,………..

  • LazySonsed LazySonsed (@LazySonsed) reported

    @VodafoneUK For the past two days I am trying to pay my bill, but your app and website is having technical issues. And then I received a text that I am behind with my Device Plan payment and you will be sending a letter to DebtCollection. It's your servers fault that I can't pay up!

  • TweetSamJordan Sam Jordan (@TweetSamJordan) reported

    Why is greater regulation important to protect consumers, especially during economic downturns? A thread on the ongoing poor experience I’m suffering having moved mobile network providers (from @VodafoneUK to @giffgaff).