Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Vodafone
Vodafone is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Merthyr Tydfil, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Merthyr Tydfil |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Whiteside-Ehlen
(@Marcopolojedi) reported
@VodafoneUK hi team, i am still having trouble wuth my issue on my DM thread, please can someone help me
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Emma Caulfield
(@emmafc87) reported
from
Rochdale, England
@DanJCaulfield @VodafoneUK Absolutely shite company with horrendous customer service
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samantha mitchell
(@cleopatra2k) reported
@virginmedia so 🤔 you say you refund what you owe me back once you’ve received equipment,you confirmed receipt on 11/3-I would never have got away with taking this long to pay my bill without either being cut off or having a penalty fee thank goodness I switched to @VodafoneUK
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Blogdroed 🏴
(@blogdroed) reported
Hi @VodafoneUK I've tried using the automated chat on your website but TOBi doesn't seem to be working ... can you help?
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Shane Deery
(@25_Deery) reported
@VodafoneUK sorry I am off back to @EE when my contract ends in an few months as I am clearly fed up with the service with your guys as the Vodafone app is down nearly every night of the week
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Emily Acquaye
(@emilyacquaye) reported
@VodafoneUK can anyone help with a broadband query? Purchased 180 days ago and no voucher as promised??
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Richard Rear
(@RichardRear) reported
@VodafoneUK I talked to a tech advisor on the phone £ he said the ‘Phone’ & ‘Mobile’ lights will always be off on the router & should never come on. Is this correct? 🤔
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Adnan's World
(@AdnansWorld1) reported
@VodafoneUK I have been trying to get an email for voda. I have been paying for a broadband which drops every 5mins. Now its totally gone as poor Vodafone hasn't received payment. How does it feel. Absolutely the worse customer interaction. Its non existent. I am fed up, wasting.
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Richard Rear
(@RichardRear) reported
@VodafoneUK Hi, I’ve finally managed to connect to the internet with the help of an engineer visit following my broadband service activating on 25th March, but the ‘Phone’ & ‘Broadband’ lights on the router won’t come on at all. Can someone help me with this ASAP please?
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Mike Tubby
(@MikeTubby2) reported
@DavidDavisMP @VodafoneUK All from the communications company that refuses to accept email correspondence and does not publish a postal address for customer services either!