Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
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Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (15%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Aberdare, Caerphilly, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Internet | |
| Aberdare |
Wi-fi | |
| Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK when I port my number over to my account do I call customer service?
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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J∆MES VIΠCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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peter darney
(@PeterDarney) reported
from
Penarth, Wales
Hey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Gavin Price
(@GavinMPrice) reported
from
Newport, Wales
@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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angie scully jarvis
(@angelajarvis19) reported
@VodafoneUK Got price on this £57 with nhs discount yet carphone warehouse offer better deal at £51not tge way to treat loyal customers #vodafoneuk
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MuchAdoAboutNoshing
(@DunkinBagels) reported
@VodafoneGroup @VodafoneUK this is now officially the worst customer service I have ever encountered. Incompetent, inaccurate, and now simply ignored.
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s4ntas
(@8bd9066603864ec) reported
@VodafoneUK I have had ongoing issues with vodafone since September, they promise to sort it out but it’s a lie, they are happy to take your money, but customer service is non existent
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Lieutenant Kbεяяў
(@Kevykevz) reported
100GB data - fast as hell! Upgrade to Unlimited data - slow as ****.. How does this make sense @VodafoneUK 😤
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Boris
(@borispomroy) reported
I’m not sure if you’ve tried to deal with @VodafoneUK’s voice-controlled menu service. If you haven’t, then imagine what it must be like to pass through Dante’s circles of torment on the way to hell. Eventually though, the AI took pity on my cries and put me through to a human.
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PHIL B
(@thisisphilb) reported
This is a public service announcement! If you’re thinking of taking out a phone contract or renewing one...go with literally anyone else other than @VodafoneUK. I can’t wait till I can leave the awful customer service and policies.
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Roger Morgan 💙
(@rogervmorgan) reported
@VodafoneUK Your ‘best deal’ was 31% more expensive per month compared to the online deal plus a bigger upfront cost. Time to treat existing customers better!
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Tel W
(@ElTel81) reported
@VodafoneUK over a decade a customer with three separate contracts. Sent from pillar to post to speak to someone about a single upgrade only to be met with dismissive staff and grossly uncompetitive prices. I will be leaving when my contracts finish. #letdown
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Tessleymoor
(@Tessleymoor) reported
@VodafoneUK you have to have the worst customer service. Been with you a long time and it’s 6 days and I haven’t got a working e-sim working yet. I was teaching your staff what to do last night. Again I’m on hold for 30 mins so far. I’ve wasted an hour everyday. 😡
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Boris
(@borispomroy) reported
Guess what? 48 hours passed. (48 hours of dropped connections, frozen teams calls and me swearing A LOT). I called back... “It’s OK, I can fix this in no time” said the guy on the end of the phone. “This is the last time you’ll ever have to speak to @VodafoneUK “