Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (14%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Phone | |
| Caerphilly |
Internet | |
| Newport |
Wi-fi | |
| Caerphilly |
Internet | |
| Newport |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
-
Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
-
Rachel Rowlands
(@RaqueldeRowl) reported
from
Ynysybwl, Wales
@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
-
Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
-
Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
-
Holly Harrison
(@Harrison2995) reported
from
Aberaman, Wales
@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
-
Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
Is it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
-
Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
-
Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
-
Anthony Hughes
(@martyrant) reported
from
Merthyr Tydfil, Wales
@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
-
Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
-
Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
-
Nicola Collyer
(@niccynoonoo) reported
from
Aberdare, Wales
@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
-
Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
-
This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
-
Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
-
Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
-
Russell S Downe
(@Welshspencer) reported
from
Penarth, Wales
@VodafoneUK when I call customer service I expect to be able to understand what they say
-
HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
I. M Imonioro
(@imonioroi) reported
@VodafoneUK the service I’ve just received was extremely poor. My time wasted, your agents require additional training and considering leaving
-
simon medley
(@simeds) reported
Customer service @VodafoneUK has left me exasperated and angry- you need to sort your systems out. Being told I 'd have to phone again tomorrow to make a complaint sucks- i've already wasted enough of my time- why should I waste more
-
pop
(@POPMEUPUK) reported
@VodafoneUK wow must be your shortest customer ever bought 3 contracts with the view of being another 5 over and cancelled within 24 hours due to the worst disappointing customer service experiences in my life , to the point of laughable . Some internal work needs to be done !
-
Matt K
(@MatthewKiziltan) reported
@VodafoneUK just switched to you guys from EE but I don’t see a wifi network on the London Underground? How do I connect?? @TfL
-
Monkey Scotch
(@MonkeyScotch) reported
@VodafoneUK I switched from EE but I’m unable to login to MyVodafone, keeps telling me there is an unexpected error and to try again later. All I’ve achieved so far is constant chatbots of no help, could a real person assist? Thanks.
-
rhys 🌍
(@rhysthomashello) reported
@VodafoneUK hi, I can't DM you but I can't get any phone signal in my house or in my work - can yiu tell me what to do? I'm paying for a non-existant service?
-
JoJo Newman
(@JoJoNewman) reported
@VodafoneUK 1 genuine question. I’m keen to understand why you have blanket charges for your contracts with no consideration of network coverage for your users. I could pay £50 a month for a contract and live in London where I receive full 4/5G coverage all day. Or I can live
-
C Harper
(@Craigafc80) reported
@VodafoneUK I've been waiting for a new phone since the 20th September but still not received. I've called your customer services but after 20 minutes holding it told me no-one is available and to try online chat. I tried online chat and it told me to phone! Please help
-
Ross Mac 🔋⚡🚗
(@EV_Nerd) reported
@ian_c_elliott @virginmedia @VodafoneUK Strictly speaking the infrastructure was done by Gigafast, but this runs the fibre directly into the house whereas Virgin Media is fibre to a cabinet then copper to your house which is why bandwidth is limited. But also sheer volume of people on VM causes issues too.
-
alex marszalek
(@alexmarszalek) reported
@VodafoneUK why was I told that I would receive compensation from Vodafone once my phone issue was resolved, yet today, the day after my phone starting working again (19 days later) why was I told that I was due no compensation?