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Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Trethomas, Caerphilly County Borough, Wales 12/05/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Aberdare, Caerphilly, Newport, Blackwood, Cardiff, Pontypool, Pontypridd, Pontyclun and Hengoed.

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City Problem Type Report Time
United KingdomAberdare Phone
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomBlackwood Internet

Community Discussion

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Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Dinho90615 I speak the truth (@Dinho90615) reported

    @VodafoneUK fixs your network been playing up all day it’s annoying

  • Deechef19 Diane Heffron (@Deechef19) reported

    @VodafoneUK Spent all day on hold 2 cust service as brdbnd down. Online chat not working. 1st call 50 min on hold 2 be cut off, 2nd 30 min cut off, now 1hr 30 min & if I have 2 hear 1 more time "we're really busy at the moment, sorry for the delay" I will scream. Answer the phone

  • Lottie_Monster Charlotte Lewis (@Lottie_Monster) reported

    @VodafoneUK - could you explain why your wait times to speak to an adviser are always at least an hour, if not two? I'm constantly told it'll be 20 minutes by your web advisers, but my shortest wait time was an hour and 20 minutes? It's legit the worst customer service I've had.

  • stevecooke__ Steve (@stevecooke__) reported

    @VodafoneUK Your staff are definitely not trained to deal with a complaint or have any interest in helping customers. Apparently I can’t speak to customer relations until my services are live, which isn’t going to happen.

  • Drvmroll Drvmroll (@Drvmroll) reported

    @Ovmar_ @VodafoneGhana @VodafoneUK Bro!! I kid you not! Fibre Broadband. And someone from there told me its cuz “Theres a lot of people using it now”. I rly dont get how thats my issue. Have a limit of people than can purchase it then if you know going over a certain will cause slower speeds.

  • ann1erich Annette Gault (@ann1erich) reported

    @VodafoneUK Will decline, thanks - spent 45 mins on chat with agent then passed to tech who read notes wrong, getting my problem completely wrong. Rather stick needles in my eyes. Need a phone conversation

  • thedaisycrane DC (@thedaisycrane) reported

    Still can't quite believe @VodafoneUK passed me from pillar to post in a live chat, to then kick me out of it. To find out if I was a new customer I'd get my WiFi cheaper 👌

  • ann1erich Annette Gault (@ann1erich) reported

    @VodafoneUK Please, please I need help with visual voicemail that I hate. I cannot get through to speak to a human at Vodafone, which is adding to the frustration

  • Azza3k Arran (@Azza3k) reported

    @VodafoneUK I sent you a private message and that didn’t do anything other then confuse the robot. Why even suggest that. This has been a horrible experience

  • gmdfreelance Gina Headden 💙 (@gmdfreelance) reported

    So on hold now with no comment back from @VodafoneUK complaints for almost 1 hour - call so far including wait time 1.5 hours - & that’s on top of 2 hours + this morning, everyone promising to fix the problem & up until this point dumping me onto someone else 🤬. C’mon - step up.