Vodafone

Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Trethomas, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Trethomas, Caerphilly County Borough, Wales 11/08/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Trethomas, Caerphilly County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Pontypool, Pontypridd, Newport, Pontyclun, Hengoed and Bargoed.

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City Problem Type Report Time
United KingdomCaerphilly Wi-fi
United KingdomCardiff Internet
United KingdomCaerphilly Phone
United KingdomPontypool Internet
United KingdomCardiff Wi-fi
United KingdomPontypridd Internet

Community Discussion

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Vodafone Issues Reports Near Trethomas, Wales

Latest outage, problems and issue reports in Trethomas and nearby locations:

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK when I port my number over to my account do I call customer service?

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.

  • thisisjmx J∆MES VIΠCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • pompeyhedge ed francis (@pompeyhedge) reported

    @vicsnazel @VodafoneUK Mine went from 30mbps to never more than 2mbps (for a year now) since 'upgrading'. It's because the throttle and limit speeds. Use a vpn.

  • LauraEmilyBush Laura (@LauraEmilyBush) reported

    @VodafoneUK Hi, my phone isn't Vodafone, just the broadband. I don't think its a phone issue as I've reset my network settings. I think there is a problem with the router.

  • MusicMoofie ✌🏻Gary/Gawy aka Moofie✌🏻 (@MusicMoofie) reported

    Having quite a few issues with @VodafoneUK this morning. WiFi radio buffers a bit as using my phone as a WiFi hotspot. I’ll be glad when I can join @EE and stop this unreliable nonsense

  • cmaybury11 Claire (@cmaybury11) reported

    @VodafoneUK any update - 12 days and virtually no signal ? Still waiting for a complaints ref number

  • benjywonders Benjywonders (@benjywonders) reported

    @VodafoneUK only major network with no Wi-Fi access at London tube stations. Are you going to fix this?

  • LukasSevern Lukas Severn (@LukasSevern) reported

    @VodafoneUK I've sent a private DM and heard nothing. I'm on the phone to an advisor who says I can't pickup a Pixel 6 Pro at any store instead today, and also I can't cancel. What an absolute joke.

  • lpljimbo lpljimbo (@lpljimbo) reported

    @EE Hi. I'm a UK pay monthly customer travelling to Turkey shortly. Is it REALLY nearly £7 a day for 500mb data and £2 a minute for calls, there aren't any add-ons allowing me to use my allowance like @O2 and @VodafoneUK?

  • siddkhastgir Siddartha Khastgir (@siddkhastgir) reported

    @VodafoneUK Thanks James. Now this is what you call super customer service. 👍🙏👏 Will try that out...

  • vicsnazel victor snazel (@vicsnazel) reported

    @pompeyhedge @VodafoneUK I haven’t got access to broadband at the moment so reliant on mobile data of which I’m paying a lot of money for and now not getting the service that I’m being billed for , still waiting for a DM reply

  • CryptoRD88 Dany (@CryptoRD88) reported

    @Twiggysheila @VodafoneUK i have the same problem. Both o2 and Vodafone extremely slow for past 2 weeks. Even tried EE and still very slow