Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Vodafone
Vodafone is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Trethomas, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 days ago |
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Wi-fi | 5 days ago |
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Wi-fi | 7 days ago |
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Wi-fi | 9 days ago |
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TV | 10 days ago |
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TV | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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andy lanyon (@andylance1977) reported from Newport, Wales@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@VodafoneUK Honestly it was awful that no one could help me after speaking to 4 different t people thet they didnt believe me of a text I had off vodaphone with an offer that they wouldnt match and it was off bloody Vodafone🤔told to to goto store and its bloody covid going on..
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK It's only the next village over. I've just ordered a SIM for my mobile number two. I'll register my postcode & might do for that one as it's so close for when & if U do get the village covered. I know that maps are never really that accurate!
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J∆MES VIΠCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK Just to confirm, there's no FTTC network issues in my village? We get so many calls from people claiming to be from @OpenreachHelp saying we have poor speeds. I'm fed up of the spam calls. When I politely challenge them on it they get abrupt. CF644QS.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@VodafoneUK when I port my number over to my account do I call customer service?
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Peter N (@gooner1947) reported from Blackwood, WalesI have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Wyn Emanuel (@WynfordE) reported from Cardiff, WalesHello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK your customer service is atrocious.
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, WalesJust talked with @VodafoneUK home #broadband tech support. @WeAreOpenreach network outage for the whole village of Dinas Powys, CF644QS. Since midnight. Engineers on it apparently. These things happen but with people working from home, it's a kick. #DinasPowys.
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK over a week now with no signal 👍
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Tim Bishop (@WelshBish) reported from Caerphilly, Wales@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Unify BP (@Unify_BP) reported from Cwmbran Central, Wales@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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peter darney (@PeterDarney) reported from Penarth, WalesHey @VodafoneUK can you tell me why I got better signal on holiday in Lisbon than I do in Cardiff? Your network is SHOCKING! I can’t cope with another 18 months of this.
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Martyn Lewis (@jabber_taff) reported from Cardiff, WalesI must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Trudy Walters (@TCWilkins73) reported from Caerleon, Wales@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Neil (@neilbennett0707) reported from Merthyr Tydfil, WalesWell 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, WalesWow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Leigh lawrence (@Leighla11117156) reported from Newport, WalesAbsolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Webb (@Janeymwebb) reported@VodafoneUK priority and you will have access in 24 hours All this because of a minor technical issue preventing a subscribed package working Well done Vodafone, excellent customer service, please remind why I have just signed a new contract!
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Bougie (@DontFvkingTxtMe) reported@Mr_Tushi_Gaming @ZakiBashekha7 @VodafoneUK Wtf! That's a lot man
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Jane Webb (@Janeymwebb) reported@VodafoneUK Since 13/02 19 calls 6+ hours on the phone 25+ conversations with customer service/tech assistants/so called tech experts 5+ call drops mid conversation Having to repeat myself two or three times each time Regularly left on hold for 30-60 mins cont…
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Boskee (@boskee_voitek) reported@larkin_tony @VodafoneUK They barred my modem after I complained about slow download speeds, saying it will be resolved within 2-5 hours. 42 hours later I still have no internet and they keep assuring me it will be fine within 24 hours. I suspect there’s no one actually working there over the weekend.
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Kay Louise (@kaylouisemac) reported@AJ7273 @VodafoneUK I won't be going there. Heard nothing but bad things. It's quite a simple request for Vodafone. Keep his number in his account and move my number and the broadband to my name as I'm in the house. Pathetic that they can't do this.
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Boskee (@boskee_voitek) reported@VodafoneUK I’ve been cut off from the mobile broadband for the past 42 hours. Despite repeated assurances from your customer team that it will be fixed within two to 48 hours it’s still dead. I need my connection to work from home tomorrow. Please help!
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Steven McMillan (@fankle_steve) reported@O2 why after calling customer services x2 has my newly transitioned account from @VodafoneUK not been activated? Email sent links from yourselves simply take me back to the same page saying 'account not activated'
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Gulam Hussain (@gulam_h) reported@VodafoneUK Hi. Have tried as you suggested but not seeing much difference. I have three Vodafone contacts on three devices (S21, Xiaomi and a Huawei). All behaving the same. The 5G signal is also much weaker. Was fine prior to Friday's weather. APN settings are all fine.
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laura (@StateOfLaura) reported@VodafoneUK hi, my hub is unable to connect to the internet since yesterday, and everything is set up as usual, could I get some help?
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Sophia (@SophiaIsabella) reportedAt my parent's house in Guildford and they've had no @VodafoneUK signal since Friday. Nothing on the website explaining outage or plan to fix. Completely unacceptable to have zero comms and still no coverage. @vodafone