Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
Why is my Vodafone service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
Problems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Vodafone
Vodafone is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (54%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Trethomas, Wales
The most recent Vodafone outage reports came from the following cities: Hengoed, Cardiff, Newport, Merthyr Tydfil, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
Phone | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 8 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
TV | 11 days ago |
|
Cardiff
|
TV | 11 days ago |
Community Discussion
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Sophie Cloake (@SophieCloake) reported from Cardiff, Wales@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Leigh lawrence (@Leighla11117156) reported from Newport, Wales@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Nicola Collyer (@niccynoonoo) reported from Aberdare, Wales@MartinSLewis on chat with @VodafoneUK over an hour to recoup £18 in charges for ringing NHS 0845 number as 111 not available in Cwm Taf Wales to seek info on being in a vulnerable group as advised by my GP. Shocking. Will forward full transcript when received. Please help.
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Angharad Brown (@AngharadOrtho) reported from Newport, Wales@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Holly Harrison (@Harrison2995) reported from Aberaman, Wales@VodafoneUK I hope your WiFi isn’t as crap as your customer service. Told that an engineer would come at 10 and still not here, third time running 🙄
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This is Carl (@Carl_E88) reported from Cardiff, Wales@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Lydia (@LydiaM87) reported from Cardiff, Wales@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Craig James (@craigy_james) reported from Cardiff, Wales@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, WalesIs it just me or is @VodafoneUK signal indoors absolute garbage. Obviously Merthyr not a priority.
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OTS (@owaintaylorshaw) reported from Cardiff, Wales@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Jack Skyrme (@jackskyrme99) reported from Pontypool, Wales@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Russell S Downe (@Welshspencer) reported from Penarth, Wales@VodafoneUK when I call customer service I expect to be able to understand what they say
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Rachel Rowlands (@RaqueldeRowl) reported from Ynysybwl, Wales@VodafoneUK the mast in Ynysybwl has been out of service since Friday and apparenty you can't tell anyone when it will be reinstated. This really isn't acceptable, especially for people who rely on their telephone line for communication with essential services and family 😡
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Anthony Hughes (@martyrant) reported from Merthyr Tydfil, Wales@VodafoneUK My property's fault! According to @VodafoneUK. Never had the problem with other networks. Spot the problem!!
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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laura davidson (@laurathegoth) reported from Northallerton, England@VodafoneUK I’ve upgraded today but having sim issues-I cannot get through to customer services at all, the shop in town can’t sort this particular issue and neither can webchat. Seriously considering cancelling and going elsewhere despite being a customer for 10+ years!
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heidi (@thack8) reported from High Wycombe, England@VodafoneUK can someone please give me some help!! You have answered everyone else on twitter absolutely nothing!
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Ari Gork (@arigork) reported from Camden Town, England@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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captain pirate (@miltonfox6141) reported from Glasgow, ScotlandIs there a worse company for customer service than @VodafoneUK honestly totally hopeless
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J (@slinkywinky) reported from Wandsworth, England@mattpprice22 @VodafoneUK I’m nearby and spoke to somebody on a live chat who said it will be fixed within a couple of hours. Mine has been down since around 5pm.
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Liz Smyth 🧼👏🏻 (@NotSoThin_Lizzy) reported from Leicestershire, EnglandHi @VodafoneUK No phone or internet service in the CM2 area, apparently since this morning. Any idea what’s wrong and when it might be resolved? Thank you
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Ｅｕａｎ 😷 (@EuanGEsq) reported from Bromham, EnglandHey @VodafoneUK I haven't been a customer of yours for at least 2 years but you put some money in my bank account today. I'm not complaining or anything but I wonder why! 🤔
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eatdrinklunn (@eatdrinklunn) reported from London Colney, England@VodafoneUK you sent my boss the wrong size GB phone and are telling me you are unable to help?!! He is a VIP and I need to get this sorted ASAP. I have sent the phone back but it’s not showing on your system. Happy to go to a new provider if you are unable to help ASAP.
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Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Burton upon Trent, EnglandWell after being on @EE since the birth of orange mobile, due to re-occurring net work issues that they cannot resolve iv had to leave @EE and go to @VodafoneUK it’s a sad emotional day 🤓🤓🤓
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Jade Hope (@jadus_baby) reported from Sleaford, England@VodafoneUK I want to leave Vodafone when my contract ends. How do I ensure you don't continue to charge me and how to I get my pac code? #help