Vodafone Outage Report in Trethomas, Caerphilly County Borough, Wales
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E-mailProblems in the last 24 hours in Trethomas, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Trethomas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Trethomas, Caerphilly County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Cardiff, Newport, Blaina, Hengoed, Treharris and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Newport |
Wi-fi | |
| Blaina |
Internet | |
| Hengoed |
Internet | |
| Treharris |
Internet |
Community Discussion
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Vodafone Issues Reports Near Trethomas, Wales
Latest outage, problems and issue reports in Trethomas and nearby locations:
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@VodafoneUK Understood. Do Vodafone have plans to have excellent 5g coverage at the hospital and surrounding area? I imagine this should be a priority particularly if they support the NHS as there are thousands of staff here this would impact in a positive way.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
Abysmal customer service by @VodafoneUK @VodafoneGroup. After waiting 6 weeks to move from my current broadband provider to Vodafone and 9 hours of online chat and telephone calls, I now have no service on changeover day. Not the best start for a new customer. Was it worth it?
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@VodafoneUK No 5G signal at Llandough Hospital CF64 2XX. EE have full 5G bars. Switched to Vodafone as it was the best data and signal in the area. Might have hundreds of staff switching to EE if it stays like this!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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Suzanne Rees Williams She/her
(@SuzanneMRees1) reported
from
Llantrisant, Wales
Great customer service from @VodafoneUK sorting out my Ukrainian 🇺🇦guests free sim that was not working. Popped into the Pontypridd shop and sorted in minutes well done 👏.
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya wondering whether you would be able to intervene and get my issue resolved before I take my complaint to Ofcom. I have also emailed you directly. Very poor service by your company 😡
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Christopher Cule
(@Cule75Cule) reported
from
Cwmbach, Wales
@VodafoneUK @AhmedShelbaya Yes, I have spent almost four hours of calls and online chats in the last week and nobody listens or does what they say!!! I am fed up of having to relay the problem. I want this sorted!
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Gavin Price
(@GavinMPrice) reported
from
Newport, Wales
@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Illiberal
(@Illiberal11) reported
@VodafoneUK @markjohnsonhome Hi @VodafoneUK , we have several accounts with you. Please ignore these lunatics as I can't be arsed changing my service provider on the principal of this. I'll have to if I realise I'm giving £80 money to a company with such an attitude.
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C Stephens
(@daddystephens82) reported
@VodafoneUK Home Broadband issues in EX7, has been unable to reconnect since early hours despite numerous restarts.... Any chance of some assistance please?
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Mike
(@fullabeanz) reported
@VodafoneUK Vodafone are basically saying there can NEVER be a new broadcaster as it couldn’t rely on advertising while weak marketing execs wait to see if an OFCOM regulated broadcaster is “acceptable”. Meaning, it would have to survive months with no funding.
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Kenneth Wardrop 🏴 🇪🇺 🏳️🌈
(@KennethWardrop) reported
Hello @VodafoneUK I note you've chosen to advertise on the extreme channel #GBNews. As a long standing mobile and broadband customer, I am giving notice I'll be leaving you for another provider if you don't cancel your advertising on this channel.
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Richard 🇬🇧🇺🇸🇮🇱 #AllLivesMatter Trump2024
(@BrexitTrump2020) reported
@VodafoneUK @markjohnsonhome Dear @VodafoneUK Me my family and friends are long time customers of yours and if you cancel ads on GB news then we will all follow and cancel or contracts with Vodafone. Enough of this.
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Stephen Botting
(@SteJamBot) reported
@NeilBandtock @VodafoneUK @markjohnsonhome You didn't read their response, got upset about "cancel culture" and now you're doubling down rather than owning up to your mistake.
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chezza
(@cherrypops2020) reported
@VodafoneUK @maroitoje Try keeping the tube internet then? I now have to leave Vodafone because I can’t contact my family in the tube if I get stuck on a train or need help. Thanks
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Phac Chex
(@HUKD10) reported
@straight_batter @VodafoneUK @markjohnsonhome So you’ve cancelled it? Vodafone said they won’t be advertising so show me the proof of cancellation? You don’t buy anything French but you watch GB news whose owners are all majority foreign and Andrew Neil is a French resident. The idiot is strong with you.
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cotswoldslady
(@cotswoldslady1) reported
@markjohnsonhome @VodafoneUK Hi Vodafone, if you do stop advertising on GBNews I will stop being your customer. Mark please give an example of any hate you have heard on GBNews.
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Ria Wright
(@Topaz_star) reported
@daddystephens82 @VodafoneUK Same in TQ14 since last night spoken to vodaphone but told no issues, know other people locally having problems also.