Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (51%)
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Phone (31%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Cardiff and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
||
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Unify BP
(@Unify_BP) reported
from
Govilon, Wales
@VodafoneUK It’s been 8 days with our complaint and still not resolved!
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Fat Jacques 🏴☠️
(@Fat_Jacques) reported
@MysteriosoX @VodafoneUK I am appalled how bad in store service is in all phone etc shops. I go into a shop to talk to a person who will sort it for me, not sit me in the corner on a phone calling the same call centre I can call from home.
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mike askew
(@Blackbeltdrivin) reported
@VodafoneUK terrible service, not even a customer yet. Yodel are just as bad. If not sorted in 10 mins I’m cancelling. Shower of ........
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Rachel Stebbings
(@rachstebbs) reported
@VodafoneUK Hi, I've had no internet since I plugged the cable into the test socket. The internet light is just flashing red. is there anything we can do to find the problem sooner than the next 60 hours please?
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Murray
(@LeeroyMurray) reported
@VodafoneUK hello is your broadband down? can’t get through to anyone on phone, tOBI is useless and your service checker tool keeps failing and asking me to chat to tOBI. RG31 area
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Fiona Baker
(@Haffertee) reported
@VodafoneUK Wow Your advisor Sama on the direct message chat is rude and needs to get back to bed and wake up on the right side of it
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ian j webb
(@Ianjwebb1J) reported
@MysteriosoX @VodafoneUK I yeeted them 5-6yrs ago & never regretted it
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Shane Deery
(@25_Deery) reported
@VodafoneUK I understand that but to lock people out of access to my Vodafone account for up to 12 hours last night is not on especially when your website went down last night at 7pm which would been peak time for people to be online but at least it’s going now. 👍
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Andrew Halling
(@halling_andrew) reported
@JillTowers @VodafoneUK Same for me so I guess it’s down
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J TheAndroidFreak
(@cjunaid3) reported
@VodafoneUK Again this is taking me down the Tobi and Bot route. 191 is dodgy line setup to send text links to mobiles. No matter what I try, I can't get through to a human being and that's purposely setup to make life difficult.
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Diamond Hell
(@DiamondHell) reported
@dave_daints @VodafoneUK No one cares about customer loyalty. It sucks. There is no tailored customer experience in an age when that should be so easy 🙄