Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
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Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Caerphilly, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Frith
(@frith_gareth) reported
@VodafoneUK 2 hours I have been on the phone with your inept customer service team and still no closer to a resolution. Maybe it’s time for a change after 10 years
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victoria jones
(@vicjones1986) reported
@VodafoneUK how hard is it to speak to someone on your broadband team that actually helps! 2 months since my upgrade with you, no end of issues, still no router and not a single person sticking to the promised call backs! Complete joke!
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
@VodafoneGroup @VodafoneUK Please stop the really unbearable radio ads. The hyper, almost in a state of panic voiceover is quite unnerving when trying to relax and listen to the radio. It's time for a change please, we all want to calm down and relax and it's just so awful
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The Bunny
(@grapfruit0123) reported
@VodafoneUK after weeks of many agents, engineers to mast, disconnection from network, still no 5g. Looking at your forums MANY complaints of the same. Apparently existing account have a lock on 5g, to prevent people accessing it, but your staff have trouble removing it.
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Tom Daley
(@tomd82) reported
@VodafoneUK you failed to set up DD when account was created, despite having full contact details, you haven't chased 5 missed payments. You have managed to mark my credit history though. This is appalling service. (You have of course been immediately paid)
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lucy 💙
(@spiceblackford) reported
@VodafoneUK Is there a problem with Vodafone in South Kensington ? Don’t get 4G in the street, & no signal atall in my flat. I put in my postcode & it didn’t show any problems ??
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Ian Wardell
(@Interesting_Ian) reported
@VodafoneUK I have another 13 months of my vodafone contract left. Due to ongoing problems with broadband and telephone line, am I permitted to terminate the contract without any financial penalty?
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Jordan
(@JordsLiddle) reported
@VodafoneUK are you having network issues in Bath today? Having to turn my devices back to 3G to get any data that works.
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Kinky Devil
(@MrKinkyDevil) reported
Have just spent an hour in the @VodafoneUK customer service loop with their awful bot system and awful telephone system. I've had a contract since October and been charged . They've never activated the simcard and I've tried for hours to get them to activate it on many occasions
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Manoj
(@hotelcritic) reported
@VodafoneUK Slow mobile data speeds for the past 6 months on 4g