Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Blackwood, Caerphilly, Hengoed and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Wi-fi | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Buffy Iles
(@BuffyIles) reported
@VodafoneUK No, you are preventing me from upgrading as I'm not prepared to give you detailed income and expenditure information, despite being a loyal customer for 15 years you now no longer want my custom clearly. Absolutely disgusting service, you have no customer loyalty whatsoever
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Hannah
(@x_MV_) reported
@VodafoneUK Home broadband. I got the package with a booster as the signal is so rubbish and i still have issues with the signal reaching my bedroom it’s actually ridiculous
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Kieran Down
(@Twimsical) reported
@VodafoneUK #impossible #CustomerService #Awful Go to store can't help you, have to do it online. Go online, advantage code doesn't work. Call customer services, can't help you with that. Try to chat online, to busy. Try again today. Call agents system was "stuck".
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Colette Garner
(@colette_garner) reported
@VodafoneUK Unbelievable!!! You have now DM to say you can’t help at all because in desperation I found a complaint form online as well as resorting to Twitter to try & resolve an issue that my husband & I have already spent days on! Terrible customer service!
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******
(@nedionlannn) reported
@VodafoneUK Your “max speed” contract is a total scam. In reality you cannot even provide normal speed to the majority of London, yet you sell a false claim in order to charge more without actually giving a better service. You cannot even provide average speed to all of London!!
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Alvie Mahmud
(@Alvie_Mahmud) reported
@VodafoneUK need help urgently! Ordered Gigafast Broadband on 1 Apr for activation today. Haven't received router / communications yet. Just called & they told me the order was cancelled, they found out on 21st/22nd from @CityFibre, but I was not contacted about this... 1/4
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Katy Johnston
(@katynaomi56) reported
@VodafoneUK I have been called by your customer services everyday since last Friday, they are now calling twice a day when I am at work and after 5.30pm. Why can’t they just leave a message & I will call if I want at a time convenient to me?
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tracey sweeney
(@traceys37401172) reported
@TinkHayley @VodafoneUK I can’t wait to leave this money robbing greedy network that gives you no help or support .
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AG
(@GoddenSA2) reported
@VodafoneUK Thank you. Looks like the issue was resolved. No wonder Elon wants Twitter if things get resolved this quickly!
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Leif Langham
(@LeifLangham) reported
@VodafoneUK Absolute **** show worst provider ever I use 4g in my house cos the broadband has never worked since installation!! Have to stand with Ethernet cable to work laptop in my hallway to work from home. Pay for 100mbs get between 0-20 mbs at best !!!!!! APPALLING @VodafoneUK