Vodafone

Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Pontypool come from postal codes NP4.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypool, Torfaen County Borough, Wales 10/28/2025 14:45

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Caerphilly, Pontypool, Cardiff, Newport, Hengoed, Tredegar and Bargoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Phone
United KingdomPontypool Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCaerphilly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • daloughlin David Loughlin💙 (@daloughlin) reported from Saint Maughans, Wales

    iPhone (under warranty) wouldn’t charge properly. Website TOBi chatbot a barrier to good service. Found a human at @VodafoneUK store in London. Was told to take it to Apple. Did same today in Cardiff. Problem solved. England 0 Wales 1. #pocketlint

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • ThomasJMumford Tom Mumford (@ThomasJMumford) reported from Cardiff, Wales

    @VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • Michell43749136 Milky🍃💚🍃 Save The Northern Meadows (@Michell43749136) reported from Cardiff, Wales

    @VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • GavinMPrice Gavin Price (@GavinMPrice) reported from Newport, Wales

    @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

  • Unify_BP Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • FannyIngabout Janey (@FannyIngabout) reported from Newport, Wales

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • roboemjay Smooth-Em-Up (SmoothEmJay) (@roboemjay) reported

    @VodafoneUK James. Your (Vodafone's) "offer" was BS. I spoke to live chat (see screenshots) and so far all your "technical experts" have done is FURTHER slow the connection down and SLIGHTLY lower the buzzing on the line (VERY slightly). If you mark this as "fixed", then I'm going elsewhere.

  • Willow_s72 Willow (@Willow_s72) reported

    When did @VodafoneUK become so poor with customer service? Been with them for many years now, but over the past few years service has gone downhill. Time for a change in September I think?

  • surmaya Amber (@surmaya) reported

    Anyone else experiencing Vodafone network issues in South West London? PatchyNo 4G or 5G? @VodafoneUK #Vodafone

  • Nbocvw NBOC (@Nbocvw) reported

    @VodafoneUK The light is flashing red for Internet. Checked with other Vodafone BB users nearby & they're all down too

  • james_l89 James Lowe (@james_l89) reported

    The irony of my Vodafone Internet going down again half way through streaming an advert about how great their broadband is. @VodafoneUK

  • leafnode2 leafnode2 (@leafnode2) reported

    Does anyone know how to get through to @VodafoneUK customer relations? I can’t find a way. @VodafoneGroup do you know?

  • spalding_r Richard Spalding (@spalding_r) reported

    @VodafoneUK For the last two days when I try to make phone calls on your network the people on the other end of the line can’t hear me. I’m in SW14. Is this a known issue? When do you expect to have it fixed? Thanks

  • oag77 paul oag (@oag77) reported

    @VodafoneUK @BT_Openreach 2 of the worst companies on the planet, bb activation yesterday but openreach cancelled order, not completed as I was told by Vodafone support last night. Unfortunately can’t get away from openreach but can Vodafone. Please stay away

  • roboemjay Smooth-Em-Up (SmoothEmJay) (@roboemjay) reported

    @Frosso747 @VodafoneUK Don't worry Frossy. For WE are the stupid ones. Clearly dust (that absolutely cannot penetrate a wall socket to ANY degree that would do ANY damage) is an internet killer. I don't know who wrote their copy and paste responses, but I feel it was out of a Christmas cracker.

  • clarepe007 Clare Payne (@clarepe007) reported

    @VodafoneUK Sorry I’ve just tried to connect via chat but it’s not working someone called Omar keeps messaging me from Vodafone saying hes tried to call me, he hasn’t as I’ve had no missed calls??