Vodafone

Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypool, Torfaen County Borough, Wales 04/23/2025 10:50

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Cwmbran, Hengoed, Pontypool and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomCwmbran Phone
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • pixieglas Claire Vaughan she/her 〓〓 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🎬 (@pixieglas) reported from Cardiff, Wales

    @VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.

  • chelsjones_x 🌸 (@chelsjones_x) reported from Caerphilly, Wales

    Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Unify_BP Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • beynonlv Laura 2022 (@beynonlv) reported from Cardiff, Wales

    Problems with mobile data twitter not loading images? @VodafoneUK

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    And now @VodafoneUK have cut me off when I asked to make a complaint. Really?

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • TomOffTheRecord Tom Griffin (@TomOffTheRecord) reported from Cardiff, Wales

    Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • psych2608 Gemma Rhodes 💙 (@psych2608) reported

    @VodafoneUK #fail 3 days without internet various calls all telling me different things press this press that then eacalate further now ive got to monitor for 3 hours as we had ut plugged into a signal booster from day one but now it mught be this thats stopped my internet workin

  • lifeisknutts G (@lifeisknutts) reported

    @VodafoneUK We have just finished an online chat and sadly we have no update other than Openreach have apparently escalated the case their end. We phoned yourselves this morning too and we were told an engineer would be here by 12:30pm. They never arrived.

  • _grahamoleary Clown Hashira (@_grahamoleary) reported

    @VodafoneUK worst data network in the world, **** *****

  • andytom1999 Andy Tom (@andytom1999) reported

    @VodafoneUK 2/2 When I received chat transcript, it was heavily redacted, with his last comment claiming I had been rude. Fortunately I have screen prints of the chat before redactions. I have been prevented from communicating with Vodafone yet again.

  • NaserK_84 Naser K 2 (@NaserK_84) reported

    @VodafoneUK @VodafoneUK guys please advise. This is too frustrating. I need to sign up!!! Talk to your credit check people. It's a persisting problem

  • OldPeacock1972 John Parsons (@OldPeacock1972) reported

    @vodafoneUK you are a ******* disgrace. Absolute dogshit service you give to your paying customers. Vodafone are a bag of ****

  • OldPeacock1972 John Parsons (@OldPeacock1972) reported

    @vodafoneUK Vodafone deliberately give their own customers a shite service after taking their hard earned money. It is the hallmark of a nasty set of *****. No apology, no offer to reimburse, nothing. Stay away from these *****, they will **** you no vaseline.

  • OldPeacock1972 John Parsons (@OldPeacock1972) reported

    @vodafoneUK you are a disgrace. Absolute dogshit service you give to your paying customers. Vodafone are a complete bag of ****

  • beagletweetr Mike Ritchie (@beagletweetr) reported

    @VodafoneUK can I not have the Friday bribes and just have £5 a month of my bill. You could be the start of something new and not give offers but cheap prices. That is what will keep me as a customer.

  • MarkusVisa Markus (@MarkusVisa) reported

    @VodafoneUK guys poor service, I was told I would be called back today regarding an upgrade but no call and now apparently the upgrade is no longer possible. Very poor