Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Pontypool come from postal codes NP4.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Vodafone
Vodafone is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (24%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport, Caerphilly, Hengoed and Bedlinog.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Andrews
(@ni_sote) reported
@MakauWaMuli @Safaricom_Care Data safety with Safaricom has always been an issue. One day, they will be sued in international courts and will have to pay billions for breach of client data. @VodafoneUK
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John Haig
(@jhaig1977) reported
@VodafoneUK Work with them?! They tell me it’ll be on after midnight/within 48 hours/by a specific date and it never is. Despicable way to treat a long standing customer. Would never recommend Vodafone to anyone in a million years.
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Sophie Miller
(@sophiemmiller) reported
@VodafoneUK I’m now day 10 in the USA and have been unable to use data/calls/texts. I’ve been online with your team nearly every day and still no solution. Hardly safe for me having no way to contact anyone should I be on my own at any point. Just not good enough.
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John Haig
(@jhaig1977) reported
@VodafoneUK I’ve been reaching out for a month and it’s been a big fat waste of time. I have no broadband. I will be moving to a new provider because, for some reason, you cannot resolve this issue. Extremely poor customer service.
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scribbled_red 🌻✨
(@RedScribbleb) reported
NEVER USE @VodafoneUK. THEY ARE THE WORST.
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Anish Modgil
(@AnishModgil) reported
Hi @VodafoneUK for the past 2 weeks the 5G phone network is pulling down about 4Mb. I can’t even watch YouTube without buffering! You asked me to DM you with my details and no one has come back. WiFi connectivity works fine Does Vodafone have a geographical outage? #vodafonedown
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John Haig
(@jhaig1977) reported
@VodafoneUK day 32 of no service. Vodafone are sorry (again). DD still taken. Many false promises of activation dates. Have been dealing with “Directors Complaints Team”. The highest office in Broadband land and still nothing. Broadband providers who can’t provide broadband!
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New Forest & Waterside
(@WatersideNew) reported
@VodafoneUK I have been a “legacy” account customer ie a long term customer your Csrvs staff are unable to speak to me or help me as they can’t locate my account I wanted to upgrade my business acct sadly after wasted hours going round in circles I’ve got no choice but to leave you ! 😶
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Sophie King
(@TheKingConcept) reported
@PaulLyo42594223 @VodafoneUK I feel your pain, this company does everything it can to avoid spending one penny on any customer. If you have a fault they'll just string it out and out
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WarnerEU
(@Warnerrr_) reported
Internet been down since Tuesday and probs won’t be back working for ages🙃 nice one @VodafoneUK