Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (17%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Caerphilly, Newport, Treharris, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Unify BP
(@Unify_BP) reported
from
Cwmbran Central, Wales
@VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Unify BP
(@Unify_BP) reported
from
Govilon, Wales
@VodafoneUK It’s been 8 days with our complaint and still not resolved!
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Unify BP
(@Unify_BP) reported
from
Llanover, Wales
@VodafoneUK What a joke - level of service is incredibly poor!
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ryan
(@ryansheridan236) reported
@VodafoneUK @GSanders__X You can’t help. You’ve ruined his night. Goodbye.
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Nick
(@Nickvilla20) reported
@VodafoneUK I left Vodafone for virgin in the summer due to bad reception even though I live in a high density residential area. Now virgin use Vodafone I now have the same problems again good job for WiFi I suppose but looks like i will be changing network again.
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Lisa
(@lisahead4) reported
@VodafoneUK is there anyway of actually talking to a person your chat keeps cutting me off half way through a chat. I have signal and 4g issues. I’ve rang 191 and told no one available to help!
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Richard Perrett
(@RichardPerrett2) reported
@VodafoneUK can you believe the service that Vodafone have provided. I had DM them to find it is a automated message service that I am getting.I made a complaint to receive a message back saying I did not understand this. Still waiting for a call back since Thursday. POOR SERVICE
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@VodafoneUK Can you tell me why I only get 1 bar of 4G at my area when before I used to get 3 bars or full signal ? Even Virgin Mobile gets more signal ......
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NicoleWhitneyx
(@NicoleWhitneyx) reported
@VodafoneUK you guys never want to speak on the phone, but you’ve taken £150 from my account so im going to need someone to call me ASAP, and don’t direct me to your site, I don’t want to talk to a chat bot
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reanne trew
(@WildReanne) reported
@VodafoneUK Absolutely not! Been a customer for more than half my life now but when my contract is up I’m not upgrading with you! Your ripping me off big time!!!
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ozy
(@MrOzy85) reported
More shite wifi from @VodafoneUK tonight. Cant even play my alexa ffs! Wish i cba to go threw the 600 steps to talk to a human, actually no i dont, same old routine then run tests and never get an answer after the 72 hours anyway.
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JenellEwan
(@JenellEwan) reported
@VodafoneUK You might want stop hanging up on PAYING customers! Stop trying to cheat people! You shouldn't even attempt to try and make a person pay extra for leaving you and giving them bad options if they do. It is coershion and manipulation!
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Stephen Dixon
(@SteveDivi) reported
@VodafoneUK Broadband has crapped itself again tonight. WiFi is useless most of the time (disconnects continually even when in the same room as the router). Not good enough. I'd better be able to cancel my contract without charge.