Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Hengoed and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Wi-fi | |
| Hengoed |
Phone | |
| Newport |
Total Blackout |
Community Discussion
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Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ianVisits
(@ianvisits) reported
@jmac99x @VodafoneUK I was using Vodafone for the 4G service that's just gone live. It's a shame that Vodafone decided to switch off the WiFi last year though - as that was a daft decision to make.
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Eusabio Titus
(@krampy13) reported
@VodafoneUK worst customer service ever
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Ian Wingrove`
(@Wellthatsusnai) reported
@VodafoneUK guys loosing my mind here. Number was due to port to you today. Now both sims are running the number I want to keep. Old sim not deactivated. Can’t get into Vodafone app as it’s trying to text a security code to the old temp Vodafone number. Help
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Chap
(@chaxicab) reported
@CarolinePidgeon @VodafoneUK @TfL Surely cleaning up the toxic poisonous air down there should be a priority? You know the foul air you’re all covering up….
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Ted
(@callmehspear) reported
@CustomNameee @VodafoneUK I’m with o3, they are quite good. No problems.
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Kelly Glenn 🦋
(@Kellyvic3) reported
from
West Bromwich, England
@VodafoneUK I can't log on to my app, which says technical issues..... I need to check my data......
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Lisa lavelle
(@Lisalav61120451) reported
@VodafoneUK Be aware using this company had nothing but trouble
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Ayman64
(@64Ayman64) reported
@VodafoneUK The worst company and network for two and a half years, and I complain about the bad network, and no one asks, and there are no officials in it to solve customer problems
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TOBY
(@Tobyallan7062) reported
@VodafoneUK this is turning into a farce, my next day delivery parcel is now 2 weeks late and again today another text from @dpd saying parcel delayed, it’s clearly been lost or stolen so at what point will you cancel the order? Or do I just pay for something I don’t have?
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keren dale
(@kezzarick1) reported
@VodafoneUK internet at home not working properly for over a week, told on phone 3 times fixed when obviously it isn’t - never had a problem before #poorcustomerservice #help