Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
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The latest reports from users having issues in Pontypool come from postal codes NP4.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Caerphilly, Pontypool, Cardiff, Newport, Hengoed, Tredegar and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Pontypool |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
And now @VodafoneUK have cut me off when I asked to make a complaint. Really?
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David Loughlin💙
(@daloughlin) reported
from
Saint Maughans, Wales
iPhone (under warranty) wouldn’t charge properly. Website TOBi chatbot a barrier to good service. Found a human at @VodafoneUK store in London. Was told to take it to Apple. Did same today in Cardiff. Problem solved. England 0 Wales 1. #pocketlint
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Tim Bishop
(@WelshBish) reported
from
Caerphilly, Wales
@VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.
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Jeremy Sparkes
(@JeremySparkes) reported
from
Cardiff, Wales
@VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day
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Tom Mumford
(@ThomasJMumford) reported
from
Cardiff, Wales
@VodafoneUk Terrible bandwidth in Cardiff City Centre today! On 4G, couldn’t even load a simple HTML webpage. Your network here is experiencing overload!
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Claire Vaughan she/her 〓〓 🏳️🌈🏴🎬
(@pixieglas) reported
from
Cardiff, Wales
@VodafoneUK I've been trying to speak to your agents to upgrade for over an hour. Twice it just disconnected me, both times I was close to getting it signed off. I can't seem to log into My Vodafone to do it either. Bad customer service.
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Milky🍃💚🍃 Save The Northern Meadows
(@Michell43749136) reported
from
Cardiff, Wales
@VodafoneUK @GeorgeMonbiot Shame on you @VodafoneUK ! What a despicable way to treat grieving customers! Glad you’ve been outed i#now in this case!
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Kellie Thorne
(@kelliethorne) reported
from
Cardiff, Wales
@VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.
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Trudy Walters
(@TCWilkins73) reported
from
Caerleon, Wales
@VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Samantha Candiotes
(@SamanthaCandio1) reported
from
Cardiff, Wales
@VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help
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Gavin Price
(@GavinMPrice) reported
from
Newport, Wales
@VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks
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Unify BP
(@Unify_BP) reported
from
Govilon, Wales
@VodafoneUK It’s been 8 days with our complaint and still not resolved!
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?
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Laura 2022
(@beynonlv) reported
from
Cardiff, Wales
Problems with mobile data twitter not loading images? @VodafoneUK
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Tom Griffin
(@TomOffTheRecord) reported
from
Cardiff, Wales
Always a good tactic @VodafoneUK - customer calls to complain so you put them on hold and leave them there 👍🏻
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Janey
(@FannyIngabout) reported
from
Newport, Wales
@maccaspacca1 @GeorgeMonbiot @VodafoneUK That doesn’t absolve them from recognising the awful situation the bereaved person is in. That’s just common decency.
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🌸
(@chelsjones_x) reported
from
Caerphilly, Wales
Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Smooth-Em-Up (SmoothEmJay)
(@roboemjay) reported
@VodafoneUK James. Your (Vodafone's) "offer" was BS. I spoke to live chat (see screenshots) and so far all your "technical experts" have done is FURTHER slow the connection down and SLIGHTLY lower the buzzing on the line (VERY slightly). If you mark this as "fixed", then I'm going elsewhere.
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Willow
(@Willow_s72) reported
When did @VodafoneUK become so poor with customer service? Been with them for many years now, but over the past few years service has gone downhill. Time for a change in September I think?
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Amber
(@surmaya) reported
Anyone else experiencing Vodafone network issues in South West London? PatchyNo 4G or 5G? @VodafoneUK #Vodafone
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NBOC
(@Nbocvw) reported
@VodafoneUK The light is flashing red for Internet. Checked with other Vodafone BB users nearby & they're all down too
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James Lowe
(@james_l89) reported
The irony of my Vodafone Internet going down again half way through streaming an advert about how great their broadband is. @VodafoneUK
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leafnode2
(@leafnode2) reported
Does anyone know how to get through to @VodafoneUK customer relations? I can’t find a way. @VodafoneGroup do you know?
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Richard Spalding
(@spalding_r) reported
@VodafoneUK For the last two days when I try to make phone calls on your network the people on the other end of the line can’t hear me. I’m in SW14. Is this a known issue? When do you expect to have it fixed? Thanks
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paul oag
(@oag77) reported
@VodafoneUK @BT_Openreach 2 of the worst companies on the planet, bb activation yesterday but openreach cancelled order, not completed as I was told by Vodafone support last night. Unfortunately can’t get away from openreach but can Vodafone. Please stay away
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Smooth-Em-Up (SmoothEmJay)
(@roboemjay) reported
@Frosso747 @VodafoneUK Don't worry Frossy. For WE are the stupid ones. Clearly dust (that absolutely cannot penetrate a wall socket to ANY degree that would do ANY damage) is an internet killer. I don't know who wrote their copy and paste responses, but I feel it was out of a Christmas cracker.
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Clare Payne
(@clarepe007) reported
@VodafoneUK Sorry I’ve just tried to connect via chat but it’s not working someone called Omar keeps messaging me from Vodafone saying hes tried to call me, he hasn’t as I’ve had no missed calls??