Vodafone outages and service status in Pontypool, Wales

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypool, Wales

The most recent Vodafone outage reports came from the following cities: Newport.

City	Problem Type	Report Time
Newport	Internet	1 day ago
Newport	Phone	2 months ago
Treharris	Internet	3 months ago
Caerphilly	Phone	4 months ago
Blackwood	Wi-fi	4 months ago
Treharris	Internet	5 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

• 
  Paul Vaughan (@PaulVaughan4) reported 5 minutes ago from Church Village, Wales

  @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

• 
  Paul Vaughan (@PaulVaughan4) reported 8 minutes ago from Church Village, Wales

  @VodafoneUK why haven’t I got phone signal ?

• 
  Jack Skyrme (@jackskyrme99) reported 8 minutes ago from Pontypool, Wales

  @VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻

• 
  Tim Hudson (@bmhud) reported 9 minutes ago from Tredegar, Wales

  @VodafoneUK can you help no broadband in our area??

• 
  angharad aka Annie (@lilmiss_annie) reported 10 minutes ago from Ebbw Vale, Wales

  Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

• 
  Unify BP (@Unify_BP) reported 11 minutes ago from Llanover, Wales

  @VodafoneUK What a joke - level of service is incredibly poor!

• 
  Paul Vaughan (@PaulVaughan4) reported 19 minutes ago from Church Village, Wales

  @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

• 
  Leigh lawrence (@Leighla11117156) reported 26 minutes ago from Newport, Wales

  @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

• 
  Trudy Walters (@TCWilkins73) reported 34 minutes ago from Caerleon, Wales

  @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

• 
  David Loughlin💙 (@daloughlin) reported 35 minutes ago from Saint Maughans, Wales

  iPhone (under warranty) wouldn’t charge properly. Website TOBi chatbot a barrier to good service. Found a human at @VodafoneUK store in London. Was told to take it to Apple. Did same today in Cardiff. Problem solved. England 0 Wales 1. #pocketlint

• 
  🌸 (@chelsjones_x) reported 36 minutes ago from Caerphilly, Wales

  Despite contacting @VodafoneUK and @VOXI_UK numerous times throughout this week I am no closer to solving my account issues! Absolute nightmare 😩

• 
  Unify BP (@Unify_BP) reported 38 minutes ago from Govilon, Wales

  @VodafoneUK It’s been 8 days with our complaint and still not resolved!

• 
  Leigh lawrence (@Leighla11117156) reported 42 minutes ago from Newport, Wales

  @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

• 
  Paul Vaughan (@PaulVaughan4) reported 48 minutes ago from Church Village, Wales

  @VodafoneUK over a week now with no signal 👍

• 
  Leigh lawrence (@Leighla11117156) reported 49 minutes ago from Newport, Wales

  @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

• 
  Michael (@Mich_ael77) reported 50 minutes ago from Cwmbran Central, Wales

  The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

• 
  Gavin Price (@GavinMPrice) reported 50 minutes ago from Newport, Wales

  @VodafoneUK - how do I contact you to notify you of fraud? Keep getting a suspicious email saying I’ve an overdue balance but I am not a customer - try to call you but without an account or voda mobile number I am in a circle of automated death and wasting time - thanks

• 
  Leigh lawrence (@Leighla11117156) reported 53 minutes ago from Newport, Wales

  Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

• 
  Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported 59 minutes ago from Blackwood, Wales

  @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

• 
  Angharad Brown (@AngharadOrtho) reported 59 minutes ago from Newport, Wales

  @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed (@EdTheITGuy) reported 2 minutes ago

  @VodafoneUK what’s going on with the lack of the national emergency alert? Other networks sent out the alert but on my Vodafone sim nothing!

• 
  Brianlfc0210 (@brianlfc0210) reported 3 minutes ago

  @Kevmac7 @VodafoneUK Terrible service

• 
  Tim Bentham (@tim_bentham) reported 6 minutes ago

  @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help

• 
  Hywel Evans (@hywelsuchevans) reported 10 minutes ago

  Just had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?

• 
  geo (@heytherewxirdos) reported 11 minutes ago

  @VodafoneUK is your network down in london? having bad connectivity issues here. connected to box but speeds are so slow

• 
  Simon Danczuk (@SimonDanczuk) reported 11 minutes ago

  Thinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..

• 
  Glenna George (@Glenna12) reported 12 minutes ago

  @VodafoneUK , I have moved over to you and inserted the new sim card. I supposed to keep my mobile number. I currently no network access . How long does it take for my network access to kick in?

• 
  freespeech (@openchatter) reported 15 minutes ago

  The more I investigate mobile network costs before renewing my contract, the more I realise a direct contract with @VodafoneUK is a rip off. I can’t wait to cancel my contract.

• 
  Or Sassur (@Orsassur2) reported 15 minutes ago

  @VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customers—not interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.

• 
  Liam (@LiabilityLiam) reported 18 minutes ago

  @SimonDanczuk @VodafoneUK As of 1 hour ago I became a new customer of theirs :)