Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (54%)
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Phone (26%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Caerphilly, Hengoed, Cwmbran and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
||
| Newport |
Phone |
Community Discussion
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Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
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HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
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Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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David Spencer
(@David_Spencer77) reported
@VodafoneUK I've spoken to a Vodafone online advisor. All my Vodafone account has been closedown. But I can't receive text messages on my new network even though I got my pac code & left Vodafone.
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James Collins
(@JRBCollins) reported
@VodafoneUK everytime I try and interact with your customer service team I promise to never, ever renew a contract with you. It’s just not worth the effort.
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piskyinpresbyland
(@JoBennettTiree) reported
@VodafoneUK @AMDTiree not even able to offer that information. Another Tirisdeach was told on Saturday it could be 6 days. A lot of people, including me, relying on your 4G signal as their only internet access. You need a plan to communicate during outages like this and keep the info consistent. 2/2
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Mark Dodd
(@ferret1979_1) reported
Hey @VodafoneUK how come your Vodafone basics deals are better value for new customers. As an existing I’ve been offered 20gb for £11. A new customer gets the same for £9?
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ʀᴏᴏᴅꜱᴋɪɴꜱ
(@roodskins) reported
@VodafoneUK Tried that about 10 times. Can never get through. Then tells me there's '100's of qualified agents' to take my chat online, but then that tells me they're all busy. I've been trying to get through for 15 days. This is not good enough.
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JaneMiloFinley
(@janeychappers) reported
@VodafoneUK how can you send me an email at 7.02pm telling me I have to phone you before 5.30pm!? Your customer service is appalling. Is anyone still working g at Vodafone right now?
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Katie
(@LGD_UK) reported
Big shout out to @ActiveCampaign customer support who: - Took the time to understand what my problem was - Didn't make me repeat myself to 300 people to get a resolution - Worked tirelessly to fix a tech issue and reported back regularly @Kajabi and @VodafoneUK take note
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Isitnearlybedtime
(@Isitnearlybedt2) reported
@VodafoneUK - shocking service as usual! Ordered a new phone yesterday, for click and collect, said it would be delivered yesterday- still not dispatched. All customer service agents said they couldn’t tell me. I’ll cancel thanks!
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Fiona Green
(@fionagreen1741) reported
@VodafoneUK router says connected but with no Internet, is there a problem again? No information on Vodafone website
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Stephen Smith
(@SmithStephenP) reported
@PrueBray @vodaphone @VodafoneUK Same as me. Curious as to why it didn't work for some! You haven't got Emergency Notifications disabled have you?