Vodafone

Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypool, Torfaen County Borough, Wales 08/27/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Newport, Cardiff, Cwmbran and Hengoed.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomNewport E-mail
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Phone
United KingdomNewport Phone

Community Discussion

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Vodafone Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • Carl_E88 This is Carl (@Carl_E88) reported from Cardiff, Wales

    @VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.

  • craigy_james Craig James (@craigy_james) reported from Cardiff, Wales

    @VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • LydiaM87 Lydia (@LydiaM87) reported from Cardiff, Wales

    @VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.

  • DjDonna105 Donna Wigmore (@DjDonna105) reported from St. Julians, Wales

    @VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!

  • AngharadOrtho Angharad Brown (@AngharadOrtho) reported from Newport, Wales

    @VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • owaintaylorshaw OTS (@owaintaylorshaw) reported from Cardiff, Wales

    @VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Amrinder01 Monu Gill (@Amrinder01) reported

    @VodafoneUK have 2 kids home schooling and 2 people working from home. Have a internet ticket open for broadband not working since 4th Jan (+ previous problems) but still no ETA, terrible! #Vodafone

  • tom_pretzel Tom Riley (@tom_pretzel) reported

    @VodafoneUK Heya guys what's going on in TA4 2RH? No signal at all, no phone service, 3G/4G... All down. What's happening?

  • DonaldM38312819 Donald Mcintyre (@DonaldM38312819) reported

    @br3villa @Vodacom111 @VodafoneUK I agree with you 100% the nly things that they good with is "lip service" empty promises

  • Stefanmisaras Stefan Misaras (@Stefanmisaras) reported

    @VodafoneUK 15 minutes waiting on the phone to talk about upgrading my contract. This is getting ridiculous. Is anyone available to help?

  • wise151721 wise151721 (@wise151721) reported

    @VodafoneUK - STILL NO SIM after calling 3 times getting cut off - not receiving SIM from VODAFONE after telling me it would be delivered by Royal Mail - terrible service

  • LauraHulland69 LauraHulland (@LauraHulland69) reported

    @VodafoneUK worst customer service ever! Bought a 4G router 24th Nov. It went faulty after just over a month. Won’t send a replacement, I have to send back for repair! My only internet, and working from home. Absolutely disgusting 🤬 the agents attitude was also disgusting.

  • VerseCycle VerseCycle 🚴 Caroline Burrows 📝 Poet & Writer (@VerseCycle) reported

    @VodafoneUK It's the broadband that's been cut off, we really need to have @VodafoneUK error corrected asap, and the internet reconnected, or some other solution. Having the internet cut off during a national lockdown while working from home

  • TheMikeKilby Mike Kilby, PC.dp (@TheMikeKilby) reported

    @VodafoneUK you really need to get better support people. I have barely any signal and all you keep saying to me is your website shows your network is fine. It's not my phone, it's not my sim, it's your network, please fix it

  • iamstilltruth The Bandolorian (@iamstilltruth) reported

    Oi u lot have blocked my phone and I’ve paid my bill wtf @VodafoneUK

  • TrickyDickyT Uncle Dick (@TrickyDickyT) reported

    Utterly dreadful customer services from @VodafoneUK today. Over 2 hours waiting in queues and chat windows trying to Spk to the trade-in team who have lost my old phone. Still not sorted. Why can’t you just answer the phone and talk to me? You are a phone company after all!!!!!