Vodafone

Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypool, Torfaen County Borough, Wales 10/07/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Cardiff, Bargoed, Caerphilly and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomBargoed Internet
United KingdomBargoed Internet
United KingdomCaerphilly Internet
United KingdomNewport Internet
United KingdomNewport Internet

Community Discussion

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Vodafone Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • Huwtedwards Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • KirstyWarner Kawaii Cthulhu (@KirstyWarner) reported from Wilshamstead, England

    @VodafoneUK @Suziq644 Still issues and the timer is running what happens if it's not sorted in the hour ?

  • sdeptford7 Sam Deptford (@sdeptford7) reported

    @CiCi_Coleman @rossuar @VodafoneUK I’ve had some issues with mine in the same-ish area but that seems to have stopped after I complained and they ran some tests etc. Been good for a while now. Customer service was actually pretty good.

  • royly1979 yourz vendetta (@royly1979) reported

    @CiCi_Coleman @VodafoneUK Remember there bad customer service when I had Vodafone mobile , total crap.

  • HighgateBill Bill (@HighgateBill) reported

    @VodafoneUK I’m a Vodafone at Home landline/broadband customer. Today there has been a bombardment of unsolicited calls from dodgy people claiming to be from Amazon & Microsoft. Can these nuisance calls be blocked? Unable to note number as Vodafone has withdrawn the 1471 service.

  • Fordo2016 TiM (@Fordo2016) reported

    @CiCi_Coleman @VodafoneUK I've been with Vodafone for over 4 years now. Never any problems. Router died last year and they had a replacement sent out next day. Everyone's experience is different.

  • billpostersuk TerryPotimus (@billpostersuk) reported

    @VodafoneUK Hi, I tried to claim the Friday reward this morning but it wouldn’t let me complete my purchase due to website problems. Now the site is back up It’s saying I’ve already claimed the reward

  • chelt_onian Nik B (@chelt_onian) reported

    @CiCi_Coleman @VodafoneUK Try getting an iPhone unlocked by them, 7 months yes 7 months! later they have just unlocked my daughters phone and have just emailed to say can we close your complaint - umm no! Apology? Good will gesture? #vodafoneuseless

  • KirstyWarner Kawaii Cthulhu (@KirstyWarner) reported from Wilshamstead, England

    @VodafoneUK @billpostersuk I have issues too, website just unavailable

  • itshelenmary Helen. (@itshelenmary) reported

    @VodafoneUK having issues with your very me reward today .... at the flower and white website. I’ve tried and keep getting an error message. My time Will run out.

  • Beth251993 Beth Louise Squires (@Beth251993) reported

    I want to cancel my @VodafoneUK broadband as soon as my contract ends. I did tell them but going by track record they won't have acknowledged it. Iv not used it in 2 months