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Vodafone outages and service status in Pontypool, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 53% Internet (53%)
  • 21% Phone (21%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pontypool, Wales

The most recent Vodafone outage reports came from the following cities: Hengoed, Newport, and Caerphilly.

CityProblem TypeReport Time
Hengoed Phone 6 days ago
Newport Internet 16 days ago
Newport Internet 2 months ago
Caerphilly Phone 2 months ago
Caerphilly Internet 2 months ago
Newport Internet 2 months ago

Community Discussion

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Vodafone Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Unify_BP
    Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • ltfc4everrb
    Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • bmhud
    Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • Huwtedwards
    Huw Thomas Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 🏉🏏 (@Huwtedwards) reported from Blackwood, Wales

    @VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.

  • PaulVaughan4
    Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • Leighla11117156
    Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • Mich_ael77
    Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

  • lilmiss_annie
    angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • GBH68
    Gary. (@GBH68) reported

    NO... @VodafoneUK down too!!! 😱

  • KenyanJas
    Jas K (@KenyanJas) reported

    @VodafoneUK Awkward when Vodafone broadband is also down

  • Paula_Cleaver
    Paula C (@Paula_Cleaver) reported

    @nowickaalex @VodafoneUK I'd like to say it's the first time I've had issues but I've had this on and off for the whole 11 months I've been with them!!!

  • Mel_Jayne1207
    MelissaJayne💋💕 (@Mel_Jayne1207) reported

    @VodafoneUK hi, I was wondering if you can help me. Why does it come up on my phone that no sim, emergency calls only, but there is a sim and I'm on contract? So confused it does it regular 🤔

  • 88Miller
    kyle miller (@88Miller) reported

    @VodafoneUK is your broadband down as well, as mine is not working. Tried ringing Vodafone and it just keep saying "sorry the team is not here now" I pay for pro 2 with the dongle and that's not even working too.

  • Shaniareevesho1
    Shania_reeves@hotmail.com (@Shaniareevesho1) reported

    @VodafoneUK why is my wifi not working on my broadband box?? I have been trying all evening to sort this! Is there a large issue with wifi? I Have looked at others posts and seems to be many people this evening?? What is going on??

  • akm5pkm5
    akm5 (@akm5pkm5) reported

    @VodafoneUK broadband outage update

  • soundcatchers
    Andy Griffin (@soundcatchers) reported

    Unable to connect to WiFi and Internet on several Vodafone mobile devices @VodafoneUK broadband. Laptops and Google devices working fine. Please help. Started this afternoon. Done all the resets and basic fault finding.

  • SpanWard
    Han Ward (@SpanWard) reported

    @VodafoneUK looks like @bt_uk are having issues which is affecting your customers too! Home broadband showing no Internet access - hundreds of reports over on their page. Not to do with Facebook outage. From reports, seems to be effecting Huawei the most.

  • Paula_Cleaver
    Paula C (@Paula_Cleaver) reported

    @VodafoneUK @mattypitt1986 I've done the DM at your request (Mark) and no one has responded. There are many of us with the same issue here! I'd like to speak to someone about finishing my account now... I've had 11 months of this! 🤬