Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Vodafone
Vodafone is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (56%)
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Phone (21%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Cardiff, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK over a week now with no signal 👍
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Tomos V-W
(@tomosvw) reported
from
Cardiff, Wales
@VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic
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Tim Hudson
(@bmhud) reported
from
Tredegar, Wales
@VodafoneUK can you help no broadband in our area??
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK will be reported to the police for theft not bad when theres a global pandemic
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
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Martyn Lewis
(@jabber_taff) reported
from
Cardiff, Wales
I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK still no signal in cf38. What am I paying you £45 a month for?
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK your customer service is atrocious.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week
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Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK why haven’t I got phone signal ?
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Michael
(@Mich_ael77) reported
from
Cwmbran Central, Wales
@VodafoneUK Same old same old......nothing changes.....the service is just terrible
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Ricky Broadhurst
(@ltfc4everrb) reported
from
Liswerry, Wales
@VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎
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Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
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Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Hamilton
(@rhamilton54) reported
Dear Vodafone @VodafoneUK as a long time customer I’m asking you to please stop advertising on @GBNEWS it pervades nothing but hate and lies. It is beneath you as a company and I am reconsidering my contract with you
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Datarainbow 🌈Privacy Advocate
(@clarinette02) reported
@gcluley @VodafoneUK Also, according to Vodafone, I was constantly going over my allowance they could not even prove me how. Their App had a different figures than their bills. Never paid more than 10£/month with GiffGaff, if not less.
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extracoconut
(@extracoconut) reported
@gcluley @VodafoneUK Had poor reception for months. Was told by @VodafoneUK that it was because I was using phone inside a brick building. Then couldn't explain why co-workers on other networks were fine. Canceled, never been back.
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Solarisfire
(@solarisfire) reported
@gcluley @VodafoneUK I got a free mobile dongle with an Alienware laptop in 2006 which came with £50 free credit. Sent off by post to set up the account. I used it for one month and they've been sending me invoices monthly ever since saying my account is £23.50 in credit. Never been able to cancel.
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Timberlad
(@timberlad74) reported
@VodafoneUK Are Vodafone customer service going to be contacting me or not? If not please give me a final response and I will contact the Ombudsman.
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Fiona Godsman
(@Fiona_Go) reported
@VodafoneUK I've just shown you a screenshot with a maintenance notice, surely you can consider that a report that there is a problem with your site???
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Ahz3k
(@ahz3k) reported
@gcluley @VodafoneUK The opposite, didn't get charged for my service for 3 months until I called to see what's going on - they waived it.
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Avery Howard
(@AveryHowardAU) reported
@gcluley @VodafoneUK This is about @VodafoneAU, but they took 8 months to update my name in their systems after a legal name change, after about 3 attempts I just told them I wasn't paying any bills that weren't in my name and they immediately went to help me as much as they could
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Richard Helliwell
(@spikey_richie) reported
@gcluley @VodafoneUK Too many to type here, but they're all fixed now... Unless they ***** up my request to cancel a data SIM.
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Lindsay Kinnealy (Ostrovskis)
(@ellekay2010) reported
@VodafoneUK 2/2 For elderly people who have never had debt, this is terribly distressing.