Vodafone

Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypool, Torfaen County Borough, Wales 05/09/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Abergavenny, Cardiff, Newport, Cwmbran, Hengoed and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomAbergavenny Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomCwmbran Phone

Community Discussion

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Vodafone Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    Absolutely disgusting service from @VodafoneUK yet again i will not be paying my bill now *** em its a disgrace account i fukly understand theirs a virus however no need to have agents working from home i will now be moving to o2

  • kelliethorne Kellie Thorne (@kelliethorne) reported from Cardiff, Wales

    @VodafoneUK can you please tell me why, when I live in the middle of a city (Cardiff), I have to stand in my garden to get a signal?! So frustrating.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    When will "technical problems" on Big Bundles be sorted pl @VodafoneUK ? Been 4 days now and credit balance being hit with £1 a day deduction - £30 for a month is the MOST expensive PAYG :(

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    Wow the @VodafoneUK support person suggests I re-contract to fix my internet issues. Nice.

  • JeremySparkes Jeremy Sparkes (@JeremySparkes) reported from Cardiff, Wales

    @VodafoneUK Still isn’t working - won’t allow change from 1 at £1/day to a bundle because it says already on a bundle :( try to cancel bundle and says technical issues …meanwhile credit balance being robbed of £1 a day

  • Unify_BP Unify BP (@Unify_BP) reported from Govilon, Wales

    @VodafoneUK It’s been 8 days with our complaint and still not resolved!

  • TCWilkins73 Trudy Walters (@TCWilkins73) reported from Caerleon, Wales

    @VodafoneUK is there an issue with Vodafone broadband in NP18 please, second day with no internet and work from home.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    I have a Samsung Galaxy A6 that the camera is broken. I have another A6 from a friend thsts new. Im with @VodafoneUK . Anyone know how i can transfer everything from old A6 to new A6 please?

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • Unify_BP Unify BP (@Unify_BP) reported from Llanover, Wales

    @VodafoneUK What a joke - level of service is incredibly poor!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK I have now received a call back from a agent she taken my details went off for 10 mins and hung up on my wtf is actually going on

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • WelshBish Tim Bishop (@WelshBish) reported from Caerphilly, Wales

    @VodafoneUK absolute atrocious service from Vodafone, unable to connect to a human being to discuss an issue. Take the money and then customers can do one

  • SamanthaCandio1 Samantha Candiotes (@SamanthaCandio1) reported from Cardiff, Wales

    @VodafoneUK hey... there’s an over charge on my bill for Spotify but it should be included. Been in chat with a rep for an hour & they say it’s a charity donation, it’s not! Please help

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • elgobsucram Magnus Bezeel 🇬🇧🇯🇲🇮🇪🏳️‍🌈✊🏾 (@elgobsucram) reported

    @at_m4tt @VodafoneUK It's ALWAYS "national crime agency your national insurance number is being suspended due to illegal activity". Like **** off, no it isn't

  • rajguru16 rajguru (@rajguru16) reported

    @VodafoneUK - the signal is still down 8 days and counting..still not fixed. Awful service with no accountability

  • kaidenshepard83 kaiden shepard (@kaidenshepard83) reported

    @VodafoneUK broadband is a joke. Can’t wait for the contract to be up for renewal I don’t think I will be renewing this year. 10 years and it’s the worst. Time to move on

  • IsmailAbid Ismail Abid (@IsmailAbid) reported

    Just me or is anyone else having really bad network/connectivity/data usage issues with @VodafoneUK ?

  • TzDeclan Declan (@TzDeclan) reported

    @VodafoneUK I have sent a email regarding my phone contact and complaint so if someone from your team could read it and reply ASAP that would be great.

  • emilyaliceblogs Emily Deane (@emilyaliceblogs) reported

    @VodafoneUK someone has been to put up a new telegraph pole on our street, it interrupted our internet connection for a while but now we’ve lost it completely and the people that put up the pole have gone, can you help?

  • Mhadz1977 Melanie (@Mhadz1977) reported

    @VodafoneUK is it normal service for you to admit and error in billing but not actually process a refund for three months?! Shocking service

  • lyu8 LYU (@lyu8) reported

    @CISASUK I went through a complaint process via your online services. Clearly you are standing alongside with the big rich filthy company such as @VodafoneUK and made final decision against the suffering customers. Especially to vulnerable customer who could die any minute.

  • Jimbolian ſᴉɯqolᴉɐu (@Jimbolian) reported

    Hi @VodafoneUK my DPD bag never arrived, can you confirm the address for equipment return?

  • Keb19Rre Rachel (@Keb19Rre) reported

    I am so sick and fed up of @VodafoneUK, stay away, they really are the WORST!! How many deals are they going to offer to compensate for poor contracts, networks & services? Due for an upgrade, please #recommend #mobilenetworks