Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
-
Internet (61%)
-
Phone (16%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Pontypool, Torfaen County Borough, Wales
The most recent Vodafone outage reports came from the following cities: Treharris, Caerphilly, Cardiff, Newport, Blaina and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Caerphilly |
Phone | |
| Cardiff |
Phone | |
| Newport |
Wi-fi | |
| Blaina |
Internet | |
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
-
🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
-
HavanaPeopleSalsa
(@HavanaPeople) reported
from
Cardiff, Wales
@VodafoneUK SO I've been on the phone for hours and hours waiting to fix the technical problem with my number transfer. Its been 10 days I've been without my number working, my business is based on bookings and I've lost two weeks of pay! My experience so far has been a NIGHTMARE
-
Lydia
(@LydiaM87) reported
from
Cardiff, Wales
@VodafoneUK recently switched to your unlimited max sim only from monthly plan and have rubbish signal since the switch. Brand new sim as of Monday, apps won’t load, emails unable to download (mailbox can’t even recognise when I’ve read/deleted), what’s app struggling to load.
-
Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 as a new customer and still no landline or broadband. Absolutely appalling service.
-
Huw Thomas Edwards 🏴🇬🇧🇪🇺 🏉🏏
(@Huwtedwards) reported
from
Blackwood, Wales
@VodafoneUK day 3 with no landline or broadband. A great way to look after a new customer.
-
Rodney Berman
(@rodneyberman) reported
from
Cardiff, Wales
@VodafoneUK That suggests you owe me money you’ve been never told me about in that case. I can only be in credit if you’ve at some point taken more money from me than I owed. Not to mention an apparent breach of the GDPR rules in keeping my personal data without reason. I will DM you.
-
Chris Page
(@PAYG86) reported
from
Cardiff, Wales
@muppet32 @VodafoneUK Been with them for 12 years and only had one problem. Apart from the call centres not being very good, no problems what so ever
-
Craig James
(@craigy_james) reported
from
Cardiff, Wales
@VodafoneUK Still waiting for someone to let me know what's going on with my connection issues. Only 2 weeks after I reported the issue.
-
Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@VodafoneUK Be great if you could sort out the fault with your system over 24hrs without service.......4 phonecalls and 2 extremely rude call handlers later and still no further to resolving the issue!!! Terrible customer service!!!
-
Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK No probs, it may take an hour to properly resolve, but this cut out 95% of the timeouts I was having.
-
Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
Dan Tappin
(@oitappin) reported
from
Cardiff, Wales
@TwopTwips @VodafoneUK Change the DNS server to either - Google 8.8.4.4 8.8.8.8 Or Open DNS 208.67.222.222 208.67.220.220 This sorted the issue for me. Their default DNS is *****.
-
Angharad Brown
(@AngharadOrtho) reported
from
Newport, Wales
@VodafoneUK lies lies and more lies. Try to sell phones/contracts to honest people promising things for doing so, only to never deliver...#disgusted #absolutelydisgracefulcustomercare #dontbotherwiththem
-
Emma Jones
(@EmmaJones65) reported
from
Cardiff, Wales
Thank you @AppleSupport you really do have some good people working for you glad I made contact and did not take @VodafoneUK advice. Really impressed by service and helpfulness of staff
-
Paul Vaughan
(@PaulVaughan4) reported
from
Church Village, Wales
@VodafoneUK I wouldn’t recommend you to my worst enemy. Terrible customer service
-
This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
@VodafoneUK why are you maki speaking to customers services so difficult: I wanna make a complaint not be text by some stupid computer.
-
OTS
(@owaintaylorshaw) reported
from
Cardiff, Wales
@VodafoneUK so thank you for telling me on the phone that you would prefer to lose a customer of 20 years than sort out the faulty phone you sent me (and it’s only an iphone6, not one of the fancy ones)!! I wonder how much money I’ve given you over 20years...
-
Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
-
Leigh lawrence
(@Leighla11117156) reported
from
Newport, Wales
@VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract
-
Jack Skyrme
(@jackskyrme99) reported
from
Pontypool, Wales
@VodafoneUK fair play guys I would like to congratulate you on having the worst WiFi connection in the whole UK! I’ve used 5 different companies now and yours is by far the worst I’ve ever experienced 👏🏻
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Gilbert-Warsop
(@robpw2) reported
@jameshealy707 @ArgyllSeaGlass @VodafoneUK But don’t forget you can dontate to get a contract for someone who doesn’t have one .. rather than them bringing their prices down so it’s more affordable for everyone #vodafone
-
Alok Kumar
(@alok_546) reported
@VodafoneUK team I have placed an order for broadband in Rugby and have got no updates since then. Could you pls help?Order No WEB-0001000017699378
-
Victoria R 😊🌸
(@Vixxy86) reported
@VOXI_UK @VodafoneUK Voxi stole my money!! Paid for a plan and got to use it for 24 hours before all of my services went off and never came back on, was promised a refund but now it's cancelled because I switched to another network! I WANT MY MONEY BACK!!
-
JMF1498
(@JMF1498) reported
@VodafoneUK Thanks for text to tell me I won't be receiving phone I ordered 3 weeks ago and that you basically don't know when I'll be getting it, what a fantastic way to treat loyal customers.
-
RSDNTWK 🇬🇧
(@rsdntwk) reported
Our last tweet demonstrating an 8-bit render on an Amstrad CPC was taken down due to both @SkyUK (Owners of Amstrad since 2007) and @VodafoneUK (Owners of the now defunct Demon Internet who acquired Locomotive Software) resulting in our account being suspended.
-
James
(@Jimmyreem84) reported
Hi @VodafoneUK please could you investigate your mobile network for both voice and data in the NG24 1TN and surrounding area, the experience has been nothing short of horrendous, slow data and inaudible calls. It’s been like it for months now both indoors and outside.
-
Tom
(@61679904tb) reported
@VodafoneUK @stuey_norris Yep shocking speed. I went to 'technical'3 times. They didn't know jot. Ended up cancelling the BB, now with sky and not a single issue
-
Jim Burt
(@trubmij) reported
@VodafoneUK online help not working, unable to get any human response when I call, only a text link to online which does not work. Why is Vodafone support so poor?
-
Danielle Saunders
(@SaundySaunders) reported
@VodafoneUK after trying to unlock my mums phone to move to another network, speaking to instore staff, talking on the phone, using web chat, promises of it will get sorted asap. 2 months later and at least 3 times sending all the details. NOTHING, NO CONTACT. It’s disgusting
-
Rob
(@Rob19246935) reported
@KeepTheFizz @VodafoneUK @VodafoneUK this is a disgrace! This is at best, terrible customer treatment, at worst, completely criminal