Vodafone

Vodafone Outage Report in Pontypool, Torfaen County Borough, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontypool, Torfaen County Borough, Wales 12/28/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent Vodafone outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Newport and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomNewport Wi-fi
United KingdomCaerphilly Internet
United KingdomNewport Internet

Community Discussion

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Vodafone Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    The worst home broadband provider is @VodafoneUK ......absolute appalling service!!!!!! Reliability is pathetic

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK i find it absolutely astonishing that there's a global pandemic and you once again stolen money out of my bank account which is £27 and tgat is a 3rd of this weeks rent bang out of order you have now lost a customer

  • jabber_taff Martyn Lewis (@jabber_taff) reported from Cardiff, Wales

    I must say @VodafoneUK & @plusnethelp trying to get broadband installed In my company has been up there with getting teeth pulled. If you could both have the ability to talk to a human you never know you might get more business. #gaveup

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK will be reported to the police for theft not bad when theres a global pandemic

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @VodafoneUK nearly two hours on hold waiting to speak to customer service...and still no luck 👎

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Is anyone else having issues paying @VodafoneUK ? I have been unable to pay my bill since last month. Payment keeps saying pending and then returned in to my bank. Also having issues logging into the Vodafone website aswell. Anyone else having the same issue??

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK has lost a loyal costoner every month. Since January nothing but crap off them whats the difficulty in letting a costomer pay a phone bill i never know im sick of it theres only so much a person cam take i until you got to just except that vodafone will never provide

  • bmhud Tim Hudson (@bmhud) reported from Tredegar, Wales

    @VodafoneUK can you help no broadband in our area??

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK why haven’t I got phone signal ?

  • Unify_BP Unify BP (@Unify_BP) reported from Cwmbran Central, Wales

    @VodafoneUK Just someone would return a call when promised. The worse customer service i have ever experienced!!!

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK stolen money from my bank account again not too bad as its only a 3rd of my rent money for this week

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK still no signal in cf38. What am I paying you £45 a month for?

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK your customer service is atrocious.

  • PaulVaughan4 Paul Vaughan (@PaulVaughan4) reported from Church Village, Wales

    @VodafoneUK over a week now with no signal 👍

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK thankyou Vodafone for hanging up im trying to pay my bill got until tomorrow to answer bor i will seek legal advice to cancel my contract

  • tomosvw Tomos V-W (@tomosvw) reported from Cardiff, Wales

    @VodafoneUK just had a terrible experience with Sonia via your LiveChat. How do I make a complaint?

  • ltfc4everrb Ricky Broadhurst (@ltfc4everrb) reported from Liswerry, Wales

    @VodafoneUK Good afternoon. I'm needing some help to get my "Proof of Purchase" I have sent a form saying Proof will be sent 1-3 days (this is day 4) I have tried Tobi - no help I have called and my call got cancelled. I feel like I'm just going around in circles atm 😭😭

  • Leighla11117156 Leigh lawrence (@Leighla11117156) reported from Newport, Wales

    @VodafoneUK Dont you mean a few month's ive never experienced anything like it in my life paif my bill twice this month its pathetic

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    Hello @VodafoneUK Is your service down in #Cardiff? I’ve received no data all morning.

  • Mich_ael77 Michael (@Mich_ael77) reported from Cwmbran Central, Wales

    @VodafoneUK Same old same old......nothing changes.....the service is just terrible

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • lowrie_george George lowrie (@lowrie_george) reported

    @ArdMsen @VodafoneUK @GeorgeMonbiot Even worse "drop our automated bot a DM" basically one step away from "go **** yourself!"

  • HypnoSpiralCris Cris (@HypnoSpiralCris) reported

    @GeorgeMonbiot @VodafoneUK My elderly mum was struggling and they refused to speak to me even though I had power of attorney. As she was poor sighted I was reading out the relevant numbers from her bill for her to repeat. The operator asked to speak to me: "I can hear you" she said, "If you continue to ..

  • trishkelly123 Patricia Kelly (@trishkelly123) reported

    @GeorgeMonbiot @VodafoneUK Similar experience from Vodafone with both my daughter and husband absolutely awful customer services.

  • matshaker Mat Anderson (@matshaker) reported from Oldham, England

    @TonzerWee @VodafoneUK I had an issue with them. I was given permission by my mum to speak to them on her behalf. She would have to give her date of birth for this to be able to happen. When my mum had told her the date of her own birth the lady on the phone told my mum her date of birth was wrong 🤔

  • Boroughman PAUL MCDONALD (@Boroughman) reported

    @VodafoneUK I don't use Vodafone & never will. These IT companies are run by amoral obnoxious thugs who control our lives....and we stupidly put up with it!

  • Beprincipledok questionyourthinking (@Beprincipledok) reported

    @GeorgeMonbiot @VodafoneUK This is beyond disgraceful. @VodafoneUK I will never, ever, take out a contract with you guys again. Glad I left you some years back. This stinks and you should be ashamed.

  • DocMartinDub Doc Martin ( Robby ) (@DocMartinDub) reported

    @VodafoneUK @GeorgeMonbiot If I had the same problem I would go to my local Vodafone store, smash a phone on the floor, screaming & shouting, scaring other customers off, and I guarantee you the account would be quickly cancelled.

  • beneddy123 Ben Edwards (@beneddy123) reported

    @VodafoneUK The account holder is Tanith @tanithcaitlin - there are whole bunch of notes on her account from multiple chats, which never seemingly get looked at. The account / order keeps getting cancelled due to "technical issues" and she is never informed.

  • Pauline_Toole Scotia (@Pauline_Toole) reported from Comrie, Scotland

    @Amalkadog @VodafoneUK We were both with @VodafoneUK for years - private and business contracts. We needed help from them with a connectivity issue. They wouldn't help and wouldn't release us from our contracts. Will never use them again.

  • thyroidlady Marian (@thyroidlady) reported

    @maccaspacca1 @GeorgeMonbiot @VodafoneUK Customer Service operatives should be properly trained and it reflects badly on O2 when they are not.