Vodafone Outage in Berinsfield, Oxfordshire, England

@ThreeUKSupport So here in Oxford OX2 7AH I have no working phone signal. I am unable to log onto my NHS responder app and can’t even complete a voice call. 3 days in a row. I’ve tried all your usual remedies. Useless. Thank goodness I can use my wife’s @VodafoneUK iPad.

@VodafoneUK I understand that these changes need to be made, but I think your timing is poor

@VodafoneUK I am very disappointed with the customer service I have received from you I have been a good customer for a number of years and you have treated me appallingly

After 20yrs with @VodafoneUK I think I’m going to have to change networks the signal in ox2 is getting worse not better

@VodafoneUK #VeryMeRewards my new year’s resolution is to slow down and not get so stressed when driving!

Utterly runbish customer service today @VodafoneUK Since moving BB to you service been intermittent. You monitored line for 24 hrs, said there was a fault. You booked an engineer for today. I took time off wrk. You called to discuss issue & said there was no engineer booked.

@VodafoneUK customer service is horrendous. 7 weeks without a phone and still no idea where it is

@SeemaMistryP @VodafoneUK We shouldn't have to resort to using social media to get customer service. It should be readily offered all the time.

@VodafoneUK Really dissapointed with the broadband service. We were supposed to be up and running last Thursday and nothing. No one can tell me exactly what’s wrong with the line but another engineer can’t come until the 7/9. 2 weeks after the initial date!

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

How can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡

@DanteHarker @VodafoneUK really doesn`t help

@VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

@VodafoneUK awesome service from Vodafone customer services today. Innovative solution to a problem resulting in a happy customer.

@VodafoneUK Ok so I did see this when I googled it but every time I put the exact password in it says incorrect? Never mind. Will just keep trying. Thanks

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

Can't believe I'm entitled to an upgrade and @VodafoneUK failed to inform me for nearly a month. Hope you can sort out a loyal customer a VERY good deal?

@VodafoneUK is there a problem with the app, not been able to log in for nearly a week?!

Close call tonight @VodafoneUK issue total internet wipeout. Many things to be reflected on from the supplier. Luckily back up and running albeit with a new phone number that wasn't expected.... Never seen the look of horror face from the kids when Netflix didn't work 😂

@VodafoneUK So after 1 hour waiting for upgrade team. Logged out and chat disconnected. Dont know what has happened to Vodafone but it's not good. Never had this trouble last 2 upgrades but this time not good. Going to look elsewhere!

@VodafoneUK Why is my landline not working, i have done everything on your website and i cant get anyone to talk to apart from robot tobi whochnis of no help, i have lost revenue tonight because of this issue

@LegalTony @MartinSLewis @VodafoneUK Down to a far more manageable £25 now!

@VodafoneUK having really erratic home broadband performance, mainly typified by connectivity drop outs. Router connections checked and reset pressed but no improvement. Help appreciated.

I actually thought switching to @EE was a good idea being advertised as the best network but in reality they are crap compared to @VodafoneUK atleast I get signal.

Bad in India too. At least @VodafoneUK are consistent in their appalling behaviour.

@allegroperform1 @VodafoneUK I'm also having problems with Vodafone Broadband, sync speed is OK but data flow is very slow.

Do it's not just @VodafoneUK who treat their customers badly, they maintain their abysmal standards globally.

@VodafoneUK My Vodafone app doesn’t show any account info at all for the past month, at the top it says ‘error please retry’. I’ve done live chat and called but been told there’s no issue. Have tried reset and redownload.