Vodafone Outage in Berinsfield, Oxfordshire, England

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

How can @VodafoneUK TODAY offer a £2.50 ticket for All Points East when I have already paid in full. My luck has been absolutely awful this year 😡

@DanteHarker @VodafoneUK really doesn`t help

@VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

@VodafoneUK awesome service from Vodafone customer services today. Innovative solution to a problem resulting in a happy customer.

@VodafoneUK Ok so I did see this when I googled it but every time I put the exact password in it says incorrect? Never mind. Will just keep trying. Thanks

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

Can't believe I'm entitled to an upgrade and @VodafoneUK failed to inform me for nearly a month. Hope you can sort out a loyal customer a VERY good deal?

@VodafoneUK is there a problem with the app, not been able to log in for nearly a week?!

@VodafoneUK Called customer services to speak about signal issues in my area, and to configure my SureSignal box... told to use WiFi calling and use WhatsApp for text messages?! Just remind me what I pay for?

@VodafoneUK lol how about flowers and maybe an hourly rate for my time working for you to fix your own problems! Otherwise, I'm off!

@VodafoneUK so far, I've had about 24 hours of 2018 on the phone to you. Using you for mobile contract was never a problem before

Hi @VodafoneUK I'm 54 minutes into a call with your support team trying to reclaim £150 you've mistakenly taken after your own errors.

@remraFneB @VodafoneUK @iD_Mobile_UK @EE Damn g seems like you on some weird shit, you should change dealer 😂

2019-08-22 16:40:03 -Download (Mb/s): 6.97 -Upload (Mb/s): 10.10 -Ping (ms): 41.30 @VodafoneUK I pay for 55Mb/s down with broadband. The threshold for this tweet was 15Mb/s. I cannot play ANY online game. This is abysmal service. #Python #RaspberryPi #SpeedTest

@VodafoneUK hi bought a sim for while I was away in turkey.. 25 quid a month on a payg no contact. I want to now cancel !! but if possible maybe just downgrade as I’d like to keep the sim

@VodafoneUK No service in CV10 for months hundreds complaining. Ask your own vodaphone shop in Nuneaton. Please do not ask me for details again, I and others have supplied them. Please do something.

@VodafoneUK But you can't! If even you are confused about it then it's definitely a misleading advert. It's not until three screens in on the customer journey that you get a vague clue that you can't. (assuming you scoll down below the "click me" buttons!)

I never believed when people said that @VodafoneUK cares only about new customers and the existing ones they don't want to help at all or "can't". Today was the first time when advisor was rude incompetent and in the end I end up with nothing. Spend 4 hours on phone -for nothing

@VodafoneUK @HuaweiMobileUK phones been away for a week. Came back today "repaired" with a battery at 100%. Picked up at 12 o'clock. And then it's down to 74% within 4 hours!! Reinstalled 4 apps in that time and made 5 minutes worth of calls. Terrible quality from the battery.

@VodafoneUK After multiple online chats and phone calls with Vodafone’s tech team, my Apple Watch series 4 is still unable to be linked to my data and iPhone 6s Plus. I have reset my phone and watch, gone round in circles until I’m fed up with it!! Only option is to cancel.

@OpenreachHelp tells @VodafoneUK that I need to ask for line renewal, gives me number. Calls number just to be told they dont deal with customers and to go back to Vodafone. Fantastic system you got here, must resolve so many issues.

@VodafoneUK ....also told that they can resubmit the order but you get a free amazon echo dot now. No use to me as I have a few alexas already. Very disappointed at the lack of communication and not honouring deals. Not a good start to a new customer🙁