Vodafone outages and service status in Wickford, England
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Full Outage Map
- Vodafone generated 0 outage signals in the last 24 hours around Wickford, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Wickford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Wickford, England
The most recent Vodafone outage reports came from the following cities: Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Brentwood
|
Total Blackout | 2 months ago |
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Brentwood
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Wi-fi | 2 months ago |
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Southend-on-Sea
|
Internet | 2 months ago |
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Basildon
|
Wi-fi | 3 months ago |
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Southend-on-Sea
|
Total Blackout | 4 months ago |
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Billericay
|
Phone | 4 months ago |
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Vodafone Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Cathy Harris (@Cathytaps) reported from Southend-on-Sea, England@VodafoneUK Ordered Broadband for my new home through compare the market, received a message today telling me my order had been cancelled! customer services advised me to re-order through compare the market which I did and have now been declined!!! 😡please help ! @VodafoneUK
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Ferdinand (@Ferdina69250754) reported from Gravesend, England@VodafoneUK Your DM is not working, it says sending and never send
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Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service
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Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England@VodafoneUK I’ve managed to upgrade online to a 13 pro which now won’t be available for 5-6 weeks. In the meantime, my entertainment package runs out but Vodafone won’t extend it whilst I’m waiting for my new phone. So I’ve had to cancel Spotify otherwise I’ll be paying an extra £9.99 cont…
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Barry Paffey (@BarryPaffey) reported from Billericay, England@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandApparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Chris leigh (@Chrisle00277910) reported from Chelmsford, England@VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@Huawei Huawei promotions doing everything they can to prevent me claiming a free smart watch. I’ve sent proof of purchase, a photo of the box, and still they find reasons.@VodafoneUK please help!
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CHAN (@chanteljox) reported from Basildon, England@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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Ferdinand (@Ferdina69250754) reported from Gravesend, England@VodafoneGroup @VodafoneUK Our orders were canceled by open reach and you guys have no clue about it until I asked them to read the note from open reach. It sounds like Vodafone has my old number in their record and open reach has mentioned that and said that customers cancel the order
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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James Bonner (@bollybonner) reported from Southend-on-Sea, England@VodafoneUK @VodafoneGroup I'm not letting this rest fyi. Your treatment to your customer is deplorable. Your 'resolution manager' didn't resolve anything and I am not paying you a dime. No service equates to #nocharge. I'd rather see you in court you thieving bums :))
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK broadband at home not working for 2nd day in a row and it’s eating into my mobile phone data - please sort this urgently as due to be working from home tomorrow
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Eden 🍋 (@x_edentheodorou) reported from Southend-on-Sea, England@VodafoneUK @LewisHamilton Probably still won’t get signal anywhere though 👀
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Ramella (@ramella_jay) reported@SimonDanczuk @VodafoneUK I certainly would, but their service has been so abysmal for years I doubt there are vast numbers of subscribers. Neat job for Vodafone/Car Phone Warehouse, though. They hand out a few SIMs and superannuated handsets: Government pay the migrant mobile bills. Kerching!
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Janice Elaine (@JaniceGaches) reported@POldfieldMusic @Iromg @VodafoneUK We don’t need reform to tell us this country has gone to the dogs anyone with half a brain cell knows it and if you can’t see it you’re the ones who need the help
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Danny B (@DannyBee595) reportedI've had such a frustrating experience upgrading with @VodafoneUK , I wish I hadn't bothered. The bloatware on the Honor Magic V6 is already horrendous, but then I have to contend with pre-ticked boxes to install even more of the crap in "Vodafone Appbox"... which can't be skipped or closed. So I've had to go through 3 (full) screens of apps which nobody wants and had to untick the apps which Vodafone conveniently (and sneakily) ticked on my behalf. This is a great way to ruin the arrival of a new phone, which should be a positive experience. My mood is already frustrated from this, that's before I even start to uninstall all the other crap that HONOR put on their phones. I remember the pain I felt when I got my last phone trying to get rid of the Vodafone bloatware, but 3 years on it is so much worse now. NOBODY WANTS THIS JUNK. You're ruining the experience of what is meant to be your main product/service. Poor show.
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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Daisy Büsel (@daisybusel) reportedHi, @VodafoneUK - I’ve lost my broadband connection in SE11, London. The network status checker says there is a local outage - do you know when it will be fixed? Thanks
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Colin Howard (@ColinHoward13) reported@Iromg @VodafoneUK I think it was November 2025 when you made your final mistake on Talk Radio wasn’t it, Mike? We all make errors in our lives but companies that try to help people in dire situations should not, in my opinion, be vilified.
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Fefella (@FefellaLou) reported@Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told
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Rogue One (@RogueOne18) reported@EricFor1173540 @dave43law They don’t they provide them to charities who support people who have been assessed & accepted into the Asylum System (mostly families). NOT illegal immigrants. I’m sure @VodafoneUK legal team will be taking a very serious look at these accusations.
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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peter wilson (@wilsonpeter48) reportedYou have had my money for nearly 6 years over 3 contracts Please I need an honest answer My contract is up 2 November but won't be getting a phone(already bought a sim free model) direct from manufacturer so got warranty with them. Your and Motorola back poor for @VodafoneUK