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Vodafone

Vodafone Outage Report in Wickford, Essex, England

Why is my Vodafone service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Full Outage Map

Problems in the last 24 hours in Wickford, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Vodafone

Vodafone is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  • 54% Internet (54%)
  • 20% Phone (20%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Wickford, England

The most recent Vodafone outage reports came from the following cities: Chelmsford.

CityProblem TypeReport Time
Chelmsford Phone 7 days ago
Southend-on-Sea Internet 3 months ago
Southend-on-Sea Internet 3 months ago
Maldon Phone 3 months ago
Chelmsford Internet 3 months ago
Southend-on-Sea Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Wickford, England

Latest outage, problems and issue reports in Wickford and nearby locations:

  • chanteljox
    CHAN (@chanteljox) reported from Basildon, England

    @VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!

  • BarryPaffey
    Barry Paffey (@BarryPaffey) reported from Billericay, England

    @VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    The strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch

  • kayleighkruse
    KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.

  • JakeHarold_
    Jake Harold (@JakeHarold_) reported from Chelmsford, England

    @VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneGroup @VodafoneUK now advising me that live chat have given me the wrong advice! Great! Months and months of poor service

  • SJWilding
    Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England

    @Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.

  • m3gan789
    Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    It feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    Apparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice

  • JonStannard
    Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst

  • hetty24tigger
    Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England

    @VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!

  • m3gan789
    Meg🌻 (@m3gan789) reported from Chelmsford, England

    @courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • Chrisle00277910
    Chris leigh (@Chrisle00277910) reported from Chelmsford, England

    @VodafoneUK my poor hubby has had a terrible experience with Vodafone 2 years ago had a new phone, Vodafone offered a free tablet with it, unfortunately it too had a SIM card so instead of reducing his bill it doubled it and he was not told there was a SIM card in it

  • IP_dan_Iyan
    Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England

    @VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK

  • kayleighkruse
    KK (@kayleighkruse) reported from Chelmsford, England

    @VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • tasminlittle
    Tasmin Little OBE (@tasminlittle) reported

    @VodafoneUK It is impossible to get through to your customer service - after each long list of options, there is nothing to direct you to a human being. I cannot resolve my problem online and they cannot do it in store. How do I get to speak to someone?

  • RichardHilsley
    Richard Hilsley (@RichardHilsley) reported

    @VodafoneUK still no phone where is it ???? Also I hope your going to rectify the problems with my trade in value dropping

  • Matt2040
    Matthew Emery (@Matt2040) reported

    @VodafoneUK my broadband is due for renewal next month being a Vodafone customer I get discount on broadband but I want to know if I choose a plan with you and it doesn’t suffice can I upgrade my plan?

  • davideglass
    David Glass (@davideglass) reported

    @VodafoneUK No, that link doesn't work - the button is disabled.

  • amanda_whiteman
    amanda whiteman (@amanda_whiteman) reported

    Are @VodafoneUK EVER goin to look at and act on the absolute shambles of a network they provide?? The app is (how can I put it….) **** , and that’s a nice way of putting it!! The reviews on the App Store should be bring their attention to this but they don’t seem to give a toss!

  • tighleys
    Clare (@tighleys) reported

    @VodafoneUK took out a 30 day contract and told to phone to cancel next day so it doesn’t roll over. Then told I can’t cancel until after the payment has processed. Now told I have to give 30 days notice so minimum contract is 45 days not 30!

  • hittashot
    hittashot (@hittashot) reported

    @VodafoneUK So not buy nothing online they will take your money and and if the transaction fail they won’t return it it’s been a long time now waiting on my refund and they are telling me they can’t see it. Set of thieves. DO NOT BUY ONLINE!

  • tighleys
    Clare (@tighleys) reported

    @toddyj99 @VodafoneUK Agree. It is the worst. Impossible to cancel rolling contract

  • nameandnums
    FiftyP (@nameandnums) reported

    @MadamMiaow @VodafoneUK have removed @HuaweiUK ? I'm a customer of Vodafone so I'll have to consider changing.

  • Alex94572019
    Alex (@Alex94572019) reported

    @VodafoneUK Placed a new order yesterday before the cut of for next day delivery. Hasn’t even been dispatched and now I’m being told Monday for delivery. What sort of joke is this, is there nothing Vodafone can do to get the phones to the customer on time, there is a DPD service on weekend