Vodafone Outage Report in Wickford, Essex, England
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Problems in the last 24 hours in Wickford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Wickford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
- Internet (53%)
- Phone (21%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Wickford, England
The most recent Vodafone outage reports came from the following cities: Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford
|
Phone | 9 days ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Southend-on-Sea
|
Internet | 3 months ago |
|
Maldon
|
Phone | 3 months ago |
|
Chelmsford
|
Internet | 4 months ago |
|
Southend-on-Sea
|
Internet | 4 months ago |
Community Discussion
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Vodafone Issues Reports Near Wickford, England
Latest outage, problems and issue reports in Wickford and nearby locations:
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Jake Harold (@JakeHarold_) reported from Chelmsford, England@VodafoneGroup @VodafoneUK can someone please explain to me why I still have £8 linked to my account when I haven’t been with Vodafone since 2017? I already had this problem before when I cancelled my contract and you decided to continue taking my money for months without refund
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK really getting annoyed my broadband keeps dropping out today !!!! It’s now not working and I can’t watch the film I wanted to watch
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandApparently, according to @VodafoneUK Social Media I “may” have been entitled to a discount on my purchase. As a loyal customer. Some back tracking ensued. Suggested I should’ve “used the app” rather than web chat. #poorservice
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@VodafoneUK two hours on chat to buy a watch. Slow systems, being cut off, poor service indeed. #theworst
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK Well I didn't. You took a bill of £235 including an upgrade fee that you said you were going to split over 3 months. I've now spoken to 6 different people none of whom have been able to help me. I did not ask for my direct debit to be cancelled.
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandThe strategy of @VodafoneUK @VodafoneGroup Social Media is to ignore the customer. #poorservice #theydontcare
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK has upgraded my Contract to MORE expensive billing from Nov 20 when I first contacted them over 1 Month ago that I wish to cancel contract expiring on 5 Dec 20. Been contacting them for ca 2 Weeks to confirm Cancellation. Anyone with similar FRAUDULENT Experience?©
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@VodafoneUK getting really fed up with the live chat option keep freezing on app and I can’t get help with issue !
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CHAN (@chanteljox) reported from Basildon, England@VodafoneUK @VodafoneGroup @VodafoneIN @vodafoneservice STILL WAITING FOR MY £353 refund and now over half hour waiting for a manager to raise a complaint. DO NOT SIGN UP WITH VODAFONE WORST SERVICE PROVIDER!!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England@wendybeechward @VodafoneUK @VodafoneGroup Signal fine. Customer service appalling.
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Barry Paffey (@BarryPaffey) reported from Billericay, England@VodafoneUK Thanks Nathan, but it’s kind of sad that I have to resort to using Twitter to get a problem resolved 😩
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK I know the feeling! Have you called customer service sometimes you can get a better deal when you do it over the phone xxx
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Simon Wilding🔸🇪🇺 (@SJWilding) reported from Chelmsford, England@Joser_72 @VodafoneUK Their communications have been appalling, they know this is a major outage yet treat every complaint as an individual fault, "fill this out and we'll investigate'. They are just hiding what is a major failure. Any other company would be updating constantly.
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including Lisamarie BURYING my Complaint of 6Dec20? Ask Dean (x 2), Lisamarie (x 2) and Thomas. What is on Record? Who you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
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Esther Bultitude (@hetty24tigger) reported from Southend-on-Sea, England@VodafoneUK why can’t you ever manage to talk to an advisor? Trying to sort via Facebook messenger is just as bad!!! Useless!!!
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, EnglandIt feels like @VodafoneUK Social Media team are there to distract you from tweeting your unhappiness. It seems they have no influence to change your customer experience.
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Meg🌻 (@m3gan789) reported from Chelmsford, England@courterz_ @VodafoneUK EE are exactly the same Courtney they’re **** and don’t give you a decent deal at all that’s why I’m leaving them when my contract is up!
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KK (@kayleighkruse) reported from Chelmsford, England@VodafoneUK I made a complaint about the above issue and am waiting for a response. I've now had a text saying that you've restricted my account for not paying my bill which is absolutely absurd when the problem was that you took too much! I'm absolutely livid at this whole situation.
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England@VodafoneUK How many Times must I "drop [you] a DM" which you have NEVER responded to, including BURYING my Complaint of 6Dec20 to Lisamarie? Who are you fooling? Your Customers yet to fall into your fraudulent Snares?© @Ofcom @CISASUK
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Bennett (@RobertDBUltra) reported@VodafoneUK Thanks will try that but will it be another call center as I really dont have another 2 hours to spare to be asked silly questions totally ignoring what ive asked. I do have a transcript to prove just how bad your customer service is and it’s appalling!
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Robert Bennett (@RobertDBUltra) reported@VodafoneUK Why does it take 3 long phone calls and endless chats to swap my apple watch cellular . Your customer service is a joke.
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SNORTS (@AdamNor73581943) reported@VodafoneUK Yeah I have spoke to three different people and they can't help me with My discount code.
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shona mellis; 💭 (@whatshonasays) reportedAppalling customer service from @VodafoneUK they tried to set up our broadband a week earlier than we moved in which then resulted in it being cancelled, they're refusing to honour the price we were supposed to pay, and even if we did choose to accept the almost 50% increase
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Anbrrr (@ara0055er) reportedHow difficult are @VodafoneUK to deal with. Getting absolutely no where after emailing their CEO. Appalling customer service. I will now report my issue to the @ombudsman
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Robert Bennett (@RobertDBUltra) reported@VodafoneUK Ive DMed and got a message telling me they could help bit thats it no more replys total waste of time can i please cancel my contact if you can't do a simple task
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shona mellis; 💭 (@whatshonasays) reportedthey won't connect us until the 14th... Two weeks after the agreed date! Tell you what, I've never been a @VodafoneUK customer before and I won't be again or recommending them to anyone. They're mistake that they are refusing to fix.
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✌🏻Gary/Gawy✌🏻 (@90sMoofie) reported@VodafoneUK That’s all been done before and still the issues persist, so there’s no point. Your data service is rubbish, end of. It’ll be bye bye in November
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Andy McDonough (@AndyMcdonough1) reportedThanks @VodafoneUK for one hour on the phone for an #nhs discount that won’t work. I called your helpline as advised who can’t help with online issues. I followed their advice 3 times and they offered a smaller discount on the phone. It’s almost like you don’t want it to work!!!
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Krzysztof Murawski (@KrzysztofMuraw) reported@VodafoneUK I am trying to cancel your broadband but “all the lines are busy” for the last week. Am I hooked for life?