Vodafone Outage Report in Torthorwald, Dumfries and Galloway, Scotland
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E-mailProblems in the last 24 hours in Torthorwald, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Torthorwald, Scotland
Latest outage, problems and issue reports in Torthorwald and nearby locations:
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Belle Doyle
(@BelleDoyle) reported
from
Dumfries, Scotland
Hi @VodafoneUK why is your debt recovery service hassling my elderly mother to pay £65 when she terminated her account and doesn't owe you anything. She is frantic and has been to her local shop to check. She can't get through on the phone number. Is this a scam? Looks like it.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CatWithDowns
(@CatDowns) reported
@VodafoneUK There customer service is foreigners who can't even speak English so it's hard to understand them. Just hire English British people, people that us British people understand.
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xaniwoop
(@WoopXani) reported
@84sterbz @VodafoneUK Yup same story. Finally got through after 90mins on hold to be told it is down and they don't know what's wrong and they dont know when it will be fixed.
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BWHome
(@bw_home) reported
@VodafoneUK @Ofcom I appreciate you looking at this but a reply advising me to give customer relations a call is disappointing given my DM contained a detailed explanation about how the CR team has failed to deal with this for 7wks despite 10+ hrs of calls and all due to @VodafoneUK's initial error
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Ryan
(@webbshire) reported
@84sterbz @VodafoneUK Oh that's silly. Customer service has been non existent and no warning this would happen too. 🙄
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Vodafone UK
(@VodafoneUK) reported
@mayur64654603 Hi Mayur 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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zml
(@Zoe_ML) reported
@VodafoneUK We cannot get any broadband internet access all week, my husband works for NHS and you don’t pick up the phone or give proper reference numbers so we can’t get an engineer. Please help!
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Vodafone UK
(@VodafoneUK) reported
@mayur64654603 Hi Mayur 👋 You've contacted our VodafoneUK Social Media team. As we only have access to our UK customer accounts, please get in touch with your local provider for further assistance. Lisamarie
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Peter Griffin
(@PeterGriffin2) reported
@ZohaiebK @Ninja5921 @VodafoneUK Is anyone back online yet? Vodafone have ignored my DM from earlier. Cracking customer service...
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Bradley Nelson
(@captain_Nelson) reported
@VodafoneUK @Stuoos Yeah that's great and all @VodafoneUK but some of us have to work tomorrow and due to pretty well known global pandemic we have to work from home and may I ask how are we expected to do that with your crap wifi service being down and you being horrendously slow to fix it?
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Jade Sharp
(@jadesharp1992) reported
@pompeyhedge @VodafoneUK you should switch over to @ee i get a constant 5g signal with them. I rarely see 3g, and always have consistant speeds.