Vodafone outages and service status in Torthorwald, Scotland

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Torthorwald, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Torthorwald, Scotland

Latest outage, problems and issue reports in Torthorwald and nearby locations:

• 
  Belle Doyle (@BelleDoyle) reported 45 minutes ago from Dumfries, Scotland

  Hi @VodafoneUK why is your debt recovery service hassling my elderly mother to pay £65 when she terminated her account and doesn't owe you anything. She is frantic and has been to her local shop to check. She can't get through on the phone number. Is this a scam? Looks like it.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Protheroe (@ProtheroeSarah) reported 3 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK To have to go over death details to every supplier is awful. Did u not use the green form TICK ONCE when registered his death ! I am so sorry for your loss x

• 
  manutdazza (@manutdazza) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that

• 
  Kartikay Maloo (@maloo_kartikay) reported 8 minutes ago

  @ViCustomerCare As you guys have not provided me with any solution and my dad is struggling there, I have submitted a consumer complaint with the reference number 9639843. @VodafoneUK

• 
  Colin Smith (@smithco76) reported 11 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

• 
  Jonny Elwyn (@jonnyelwyn) reported 14 minutes ago

  @VodafoneUK Your website is the worst. You've got a circular trap - Create an account funnels you to download the app - you can't login to the app, so you try to create an account which takes you to download the app. Your AI bot is the worst too. Hire some humans to help people

• 
  Alastair Herbison (@herbie_belfast) reported 16 minutes ago

  @Ofcom @VodafoneUK so never having been a customer of Vodafone today I received two letters about device payment plans being in arrears. I was with Three many years ago and paid by DD Perhaps a merger error with @ThreeUK in relation to your billing needs looking at

• 
  tammy sharman (@treacletam) reported 17 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I had the exact same experience. When cancelling everything after my uncle's passing, they were all amazing besides virgin who were quite terrible. I'm sorry for your loss

• 
  Elle 🌸🗽 (@hellosunshine52) reported 19 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing

• 
  MalEmet (@MalachiJaiEmet) reported 21 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Once had to deal with Virgin Media, absolutely never again. They were impossible to deal with, just got sent from one department to another and it took weeks. Never again.

• 
  Michelle Beckett (@MichelleBeckett) reported 22 minutes ago

  @SteveMaslinG @SkyUK @VodafoneUK That’s awful. I’m so sorry your parents went through that. :-( I’m certainly viewing them in a different light after today.