Vodafone outages and service status in Torthorwald, Scotland

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Torthorwald, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Torthorwald, Scotland

Latest outage, problems and issue reports in Torthorwald and nearby locations:

• 
  Belle Doyle (@BelleDoyle) reported 53 minutes ago from Dumfries, Scotland

  Hi @VodafoneUK why is your debt recovery service hassling my elderly mother to pay £65 when she terminated her account and doesn't owe you anything. She is frantic and has been to her local shop to check. She can't get through on the phone number. Is this a scam? Looks like it.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ANTIQUE ASSASSINS (@AntiqueA38495) reported 4 minutes ago

  @VodafoneUK Dreadful customer service. I bought a £40 bundle that doesn’t work or give me data. I’ve spoken to four agents and been told different things. The last promised a credit, then hours later said they couldn’t do it due to “technicalities.”

• 
  BozBey (@BozBey58) reported 6 minutes ago

  @VodafoneUK Why would a company like yours, which makes billions of dollars, use some pointless virtual assistant called Tobi? Because of that stupid Tobi, I can't get my work done, nor can I connect with a customer agent. I've never seen such a stupid system.

• 
  Hello Purgatory (@HelloPurgatory) reported 8 minutes ago

  @VodafoneUK is it true you're being forced to upgrade customers on Fibre 2 to a higher package as @GOVUK are removing this fibre service & upgrading the cables rendering fibre 2 redundant by the end of 2027? I've just been told this by your staff at retentions.

• 
  Pasty (@rhyshunt5) reported 8 minutes ago

  @VodafoneUK I need to pay my bill but I am abroad and can’t access my uk number to receive an OTP to log in . I only have a data plan so can’t call. Tried ToBi - useless! Slow and inaccurate. Please advise on way forward

• 
  John Gly (@chuxjohn) reported 10 minutes ago

  @VodafoneUK , i have been treated unfairly and over billed for the past 2 months. Paying 233 pounds for calls and over 180pounds is simply outrageous. I kept explaining to your customer line but they never got it right. Is this how a loyal customer of 4 years should be treated?

• 
  Lee Robinson (@robbo__8) reported 10 minutes ago

  Why is my signal absolutely terrible nowadays @VodafoneUK? Always shows full with 5g but nothing ever loads. Have to use WiFi all the time.

• 
  FINGERSJOHN✌ (@jnafr) reported 10 minutes ago

  @ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.

• 
  tt (@tonyfraser24) reported 12 minutes ago

  @VodafoneUK why have I paid 9.99 delivery between 8am and 10 am when it goes not leave the depot u.tull 9.30 and I live over a hour away from depot . I want my money back and to cancel my new phone order

• 
  Kate (@Kate21Reed) reported 13 minutes ago

  @VodafoneUK Why is it so difficult to redeem the gift card for switching to your broadband? On phone to customer services for 50 minutes. Link doesn't work, customer services just want to sell me something. Help!!

• 
  Calum Campbell (@CalumCa70143010) reported 17 minutes ago

  @VodafoneUK ive tried and tried to contact your customer service but I get a computer. I am beyond furious with your company. Do you not understand what cancelling my contract getting another number means