Vodafone outages and service status in Torthorwald, Scotland

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Torthorwald, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Torthorwald, Scotland

Latest outage, problems and issue reports in Torthorwald and nearby locations:

• 
  Belle Doyle (@BelleDoyle) reported 40 minutes ago from Dumfries, Scotland

  Hi @VodafoneUK why is your debt recovery service hassling my elderly mother to pay £65 when she terminated her account and doesn't owe you anything. She is frantic and has been to her local shop to check. She can't get through on the phone number. Is this a scam? Looks like it.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JMF1498 (@JMF1498) reported 3 minutes ago

  @VodafoneUK The worst broadband we've ever used. Nowhere near the guaranteed minimum speed either absolutely awful.

• 
  Richard Kennedy (@RichardKennedy) reported 3 minutes ago

  @VodafoneUK @antonycotton “Hi there! We’d love to continue this in DMs, mainly because public evidence of our incompetence is terrible for brand awareness.”

• 
  Hasan Ozgan (@HasanOzgan) reported 7 minutes ago

  @VodafoneUK My phone number was lost during a PAYG to Monthly Plan migration, a mistake entirely on your end. I've had an open complaint for a week with no resolution. If this isn't fixed urgently, I'll be escalating to CISAS. This is unacceptable. #Vodafone

• 
  Richard Frame (@rafthemaster) reported 9 minutes ago

  ***** sake @RoyalMail why are your staff so useless I told him LEAVE THE PARCEL then my signal cut out as @VodafoneUK are bad. Then he gives it to my neighbour which I don’t want! @AmazonUK this counts as NOT DELIVERED I’m not pissing around waiting for neighbour to be home

• 
  MagivaMark (@MagivaMark) reported 16 minutes ago

  @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.

• 
  Holly (@Holly_Radcliffe) reported 18 minutes ago

  @VodafoneUK still no service nearly a week. No phone calls and I cannot make outbound calls. Really not good enough.

• 
  Kayleigh Newsome (@NewsomeKayleigh) reported 19 minutes ago

  @VodafoneUK I am trying to set up an account with yourselves for a new mobile SIM card but I am being sent in circles, clicking create an account in the app to be sent to the website to download the app? Please help!

• 
  Rob Smith (@robsmithrugby) reported 20 minutes ago

  What a bunch of profit chasing thugs @VodafoneUK are. I get a regular monthly bill of £17 however just being a day late for payment ( only ever one reminder) I get a £5 penalty. That’s £5 a nearly 33% fine. Catch phrase should be “got you, give me your money,stuff the service”

• 
  FM (@FOY54L) reported 22 minutes ago

  @VodafoneUK I’ve tried calling and using chat multiple times and keep getting disconnected. I cannot reach a human and my broadband issue is still unresolved. Please respond urgently.

• 
  RomeCarter (@RomeJoness9) reported 23 minutes ago

  @VodafoneUK @vodafone your complaint system is the worst that I have come across. Do better.