Vodafone Outage Report in Torthorwald, Dumfries and Galloway, Scotland
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E-mailProblems in the last 24 hours in Torthorwald, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Torthorwald, Scotland
Latest outage, problems and issue reports in Torthorwald and nearby locations:
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Belle Doyle
(@BelleDoyle) reported
from
Dumfries, Scotland
Hi @VodafoneUK why is your debt recovery service hassling my elderly mother to pay £65 when she terminated her account and doesn't owe you anything. She is frantic and has been to her local shop to check. She can't get through on the phone number. Is this a scam? Looks like it.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Wallace
(@WeeShazza1) reported
@VOXI_UK Hi Adam - after 8 hrs between yourself and @VodafoneUK got it sorted. Customer service delivered is embarrassing and the lack in knowledge 🙈 seriously need to go back into training .
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Larry Carter
(@pitlanescoop) reported
Sad to say that after 26 years, @VodafoneUK have finally pissed me off once too often. Customer service is shocking, even can't get the manager of the local store to help. Time to move on...
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Laura Dickinson
(@lauradddd) reported
@VodafoneUK is your upgrade page broken? Keeps white screening me when I get to checkout on safari and app.
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Natalie Pibworth
(@Nat_Pibbo) reported
@VodafoneUK Hi, my Internet connection keeps dropping out the last couple of days but online network checker doesn't indicate any problems. Can you assist please? Thank you.
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Adam
(@WoodAdamMr) reported
@VodafoneUK Ah cool ok. Was hoping it was throttle on PAYG as the speed isn’t great. On that page under “my internet is slow” it says Remember, if you're on an Unlimited or Unlimited Lite plan, you have a maximum download speed: •Unlimited - 2Mbps •Unlimited Lite - 10Mbps ?
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clarissa
(@shabina8) reported
@VodafoneUK I'm disappointed that I haven't received a reply from Vodafone . I sent a few DM's. Please can the Manager contact me. This is very frustrating. Vodafone take too long to reply. Sometimes loyalty does not count for anything. I been a loyal long standing customer
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Chloe Mason
(@ChloeMasonn) reported
Can someone tell me who it is I need to speak to at @VodafoneUK for their **** customer service (been hung up on twice), the incompetence of their staff and the lack of value for their customers? Oh and who it is I need to speak with about the error they’ve made with my bill???
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nomadbakerdavid
(@nomadbakerdavid) reported
@jamesglynn @VodafoneUK Thanks James. Let’s see what Vodafone can tell us first (if they don’t hang up on us again)
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Rohit mehrawat
(@rm759891) reported
@VodafoneUK @GuardianLabs Very very shallow and very poor service in Vodafone
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Larry Carter
(@pitlanescoop) reported
@VodafoneUK that's another hour wasted 'chatting' to someone who clearly was unable to comprehend a very simple problem and again I'm left frustrated. At least you tried but time to let Jeroen Hoencamp know what I think of his company... Not existent customer service STILL