Vodafone Outage Report in Torthorwald, Dumfries and Galloway, Scotland
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E-mailProblems in the last 24 hours in Torthorwald, Scotland
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Community Discussion
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Vodafone Issues Reports Near Torthorwald, Scotland
Latest outage, problems and issue reports in Torthorwald and nearby locations:
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Belle Doyle
(@BelleDoyle) reported
from
Dumfries, Scotland
Hi @VodafoneUK why is your debt recovery service hassling my elderly mother to pay £65 when she terminated her account and doesn't owe you anything. She is frantic and has been to her local shop to check. She can't get through on the phone number. Is this a scam? Looks like it.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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EB
(@itsEl_Bess) reported
@pedrocsoma @VodafoneUK @Wimbledon They do the same to me too. Really bad service and way overpriced. They send robotic messages to customers that lead to dead end robot trouble shooters. It’s garbage. It’s a German company so what can you expect ROBOTIC
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Si Big Dogg 🐳 🇫🇷
(@cymru_simon) reported
@VodafoneUK we have over 60 internet accounts just set up. 4 hubs didn't arrive, one gone off line, can't get through to anyone ,4 weeks into this Need urgent help today. We go into chat, they tell us to phone, we phone and they tell us to go into chat. HELP!
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Jonas V. Schürmann
(@CM_Valgard) reported
@StarscreamUK @VodafoneUK I always love when they display their incompetence like that. Virgin does the same with me when I complain about low speeds and they're like "Well, WiFi doesn't reach everywhere in your house.". True, if I wasn't connected via ethernet straight into the damn router.
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Laura
(@laurajricks) reported
@VodafoneUK No because we were told the installation was cancelled and kept being passed between the online chat and the phone line and no one was able to help. They wanted to set up a new order but we don’t want to go back to the start!
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Alistair Jump
(@AlistairJump) reported
Hello @VodafoneUK, 4 days after your bungled #broadband installation with @CityFibre I’m still not connected. Your interest in fault tracing is slow and shambolic. Our @scotgov #covid advice remains to work from home. You are not helping. Please care and get it sorted.
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Luca Barbarossa
(@luca_lucaboi) reported
@VodafoneUK so annoyed my iPhone 12 broke on Thursday took it in Tunbridge wells store to be looked at that, guy serving me was so rude and awful customer service top it off couldn’t give me replacement phone till mine is fixed! So no phone, yet I was promised on live chat would
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Matt
(@p1anetmatt) reported
@StarscreamUK @VodafoneUK You'll get jack **** out of them unless you get a senior Openreach engineer out to do line tests.
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Paul 🏍🍻
(@axisadman) reported
@VodafoneUK how do I get copy invoices from 2020? Tried everything on your website but it doesn't work (help) or only goes back until February 2021 (my account) #Frustration
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Matt
(@p1anetmatt) reported
@StarscreamUK @VodafoneUK I had this with BT. Trying to explain I only care about the modem sync speed with the exchange and have to listen to endless **** about moving the router or changing Wifi channels.
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Dan Abbitt
(@DanAbbitt) reported
@VodafoneUK Hi Al, are we eligible for a refund due to the outage? I've been without internet for 8 hours now. Thanks, Dan