Vodafone Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (61%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent Vodafone outage reports came from the following cities: Birmingham, Walsall, Tamworth, Dudley, Sutton Coldfield, Wolverhampton and Oldbury.
City | Problem Type | Report Time |
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Birmingham | Internet | |
Birmingham | Phone | |
Birmingham | Internet | |
Birmingham | Internet | |
Birmingham | Total Blackout | |
Birmingham | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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carl hawkins
(@hawk2022) reported
from
Wednesfield, England
@VodafoneUK @VodafoneGroup Unbelievable how you treat customers who is been with you for nearly 14 years
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Birmingham Emma
(@memoirsoftlp) reported
from
Birmingham, England
@VodafoneUK I'm trying to access my NHS discount that I'm eligible for family and friend's however it's currently not working via the BlueLight card site so can you tell me how I obtain this for a friend please?
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carl hawkins
(@hawk2022) reported
from
Wednesfield, England
@VodafoneUK I would but not good at spelling so need someone to help with a phone call please
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normal chris
(@hzlrbbt) reported
from
Birmingham, England
today marks the grim milestone of 1 month since installation and still no internet from @VodafoneUK. logged a complaint 4 days ago - no response! 🥴
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Michelle Webb
(@gretna02) reported
from
Aldridge, England
After 40 minutes on hold through to Jane then disconnected AGAIN. Into my 3rd hour now - WTH is going on?!?! Seriously, cancel my 4 contracts right now!!!! @VodafoneUK #vodafone
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Robin Palmer
(@robbiederby) reported
from
Birmingham, England
First impressions of @VodafoneUK #5G... Underwhelming and somehow still slower than @virginmedia's #4G (in B15). With Vodafone downloading at just 40Mbps and Virgin Mobile coming in at 70Mbps. So to summarise. Slow to roll out, and slower than 4G when it does appear. Not good.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Birmingham, England
@VodafoneUK Still down in Birmingham
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Jase
(@Jasonhannon85) reported
from
Birmingham, England
@VodafoneUK So after yesterday and speaking to an advisor who we thought was really nice and said she would call my wife today at 11am to sort out her upgrade issues we’ve heard nothing. So now my wife has been lied to 3 times on the phone and also been called moody because she’s pregnant...
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Jase
(@Jasonhannon85) reported
from
Solihull, England
@VodafoneUK so my wife has just been on the phone about the terrible service she has been having since trying to upgrade. Mentioned she’s was pregnant and the person she was speaking to said and I quote ‘is that why you’re moody’ #fuming #complaint #vodafone
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Louise Haydon
(@sporty169) reported
from
Birmingham, England
@VodafoneUK I’m currently a sim only customer with 49 days left on my current contract. I’m eligible to upgrade with yourselves but I would like to move to Voxi. Will you charge me anything to move to Voxi now or do I have to see out my Sim only contract with you?
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Bob Maxfield
(@bobmaxfield) reported
from
Cannock Chase, England
More poor customer service from @VodafoneUK with over 2 hours wasted. The shocking signal their staff have just proves their inability to offer a good and stable service.
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Todd Crooks
(@maranello48) reported
from
Arley, England
@VodafoneUK we’ve had a really bad experience with your customer services today. 1) your website wouldn’t let me order an upgrade, it crashed every time you selected a store to collect from
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Hamesh Patel
(@Hamesh_) reported
from
Birmingham, England
@VodafoneUK I would accumulate all the smaller monthly prizes and treat myself to an iPad Pro with the large display screen #VeryMeRewards
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🔥💨
(@Puddsta77) reported
from
Birmingham, England
@VodafoneUK are the worse when it comes to even trying to talk to a human being about your account !! 191 no good, can you please help me
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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Mikel's Architects
(@75rodders) reported
from
Wolverhampton, England
@VodafoneUK Always enter never win anything!
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Samantha Butler
(@Sammiebutler88) reported
from
Wednesfield, England
@VodafoneUK brilliant level of customer service shines through again. On the phone for over 40 minutes whilst someone reads the notes about the compensation I have been promised following the horrendous level of customer service I have received and they just cut me off! FUMING
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o wheeler o
(@wheeler_DAG) reported
from
Walsall Wood, England
@VodafoneUK Is anyone going to get back to me about about my one number issue I’ve got. I got a DM off someone yesterday at half two and that’s that nothing else since.
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David Grainger
(@DavidGrainger2) reported
from
Birmingham, England
Are @VodafoneUK the worst mobile phone provider? IMO they are!
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Alison Maxam
(@AlisonMaxam) reported
from
Walsall Wood, England
@VodafoneUK Can you supply a postal address so my 90 year-old step father can write to inform you of his change of address. He doesn’t have access to the internet so can’t do it online. Your website is no help.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Lynda Pace Avery
(@LyndaPaceAvery1) reported
Telephone menu tries to sort out where to send you it's really there to say we are really busy, High level of calls. Use website or call later, hides the lack of support staff @VodafoneUK is mostly smoke and mirrors. I want to SPEAK to a person.
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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PJT3548
(@PJt3548) reported
@VodafoneUK Just been told by one of your advisors that I cannot cancel contract without penalty even though the increase is well above RPI Citizens advice''You have the right to cancel the contract within 30 days without having to pay a fee. 1/2
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Why do you not offer customers the same deals as you do new customers I’ve been with Vodafone 10 years and you’re wanting to charge me £17 extra than if I was to cancel my contract and going through carphone wearhouse it’s a right carry on would rather go with a different company
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Neil boyle
(@Neilboyle12) reported
@VodafoneUK You’ve done something to my by line, no other providers can open up a service. Have the sabotaged the line?????
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK I have been on the phone to the sales team for over an hour after been on live chat an hour and getting nowhere, they’ve cancelled my contract after 10 years they weren’t bothered at all customer service is disgusting
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Kirsty Tye
(@kirstyroberts08) reported
@VodafoneUK Great experience I’ve been trying to upgrade my phone for a year I had appointments for advisors to contact me they never did I contacted yourselves 3 times nothing got resolved so ended up just cancelling today and going with @ThreeUK
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Garfies
(@Garfies) reported
@VodafoneUK Can you explain what would happen if my fibre internet goes down I have the dongle in router ?? I tested so need confirmation that it’s a waste of time