Vodafone

Vodafone Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 01/13/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent Vodafone outage reports came from the following cities: Wolverhampton, Brownhills, Birmingham, Oldbury, Sutton Coldfield, West Bromwich, Willenhall and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Wi-fi
United KingdomBrownhills Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

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Vodafone Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • BradAllen23 brad© (@BradAllen23) reported from Halesowen, England

    @VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.

  • GillianAPerry Gillian Perry (@GillianAPerry) reported from Arley, England

    @VodafoneUK 2 days and no Vodafone service at home. Not even 2g. So it looks like I need to change provider. Tried all recommendations but no service. Shame always had 3G

  • ADaveWard David Ward (@ADaveWard) reported from Wolverhampton, England

    @virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.

  • dannybwhittle Danny Whittle  (@dannybwhittle) reported from Birmingham, England

    Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

  • Ste_Moseley Ste Moseley (@Ste_Moseley) reported from Willenhall, England

    @VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡

  • Shaunjenks Shaun Jenks 📸📱 (@Shaunjenks) reported from Birmingham, England

    So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔

  • nealphoenixfit Neal Findlay (@nealphoenixfit) reported from Aldridge, England

    @VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported from Cannock Chase, England

    @chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.

  • Fundove Kerry Weldon (@Fundove) reported from Solihull, England

    @ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

  • LadyGemmaMassey LadyGemmaMassey (@LadyGemmaMassey) reported from Tamworth District, England

    @VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue

  • RebekahHadleyx RSJH (@RebekahHadleyx) reported from West Bromwich, England

    So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶

  • NeilNeilatkins1 Neil Atkins (@NeilNeilatkins1) reported from Halesowen, England

    Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes

  • steve8454 steve beard (@steve8454) reported from Birmingham, England

    @VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.

  • Nadineruwax Nadine Ruwa (@Nadineruwax) reported from Birmingham, England

    @VodafoneUK is the WORST network ever I swear

  • ChrispenDSmith Chris Smith (@ChrispenDSmith) reported from Cannock Chase, England

    @VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown

  • agdickinson Andrew Dickinson (@agdickinson) reported from Solihull, England

    @markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying

  • SindySkpal Sindy (@SindySkpal) reported from Walsall Wood, England

    @VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however

  • thetrees80 thetrees (@thetrees80) reported from Birmingham, England

    Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow

  • SindySkpal Sindy (@SindySkpal) reported from Wolverhampton, England

    @VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • UkIan ToolingTime (@UkIan) reported

    @VodafoneUK Hi, thank you for replying. Your sales team had the same issue....not very helpful! @CityFibre's issues email support are also most unhelpful (they just keep confirming its available vs reading my emails!). Openreach is on its way so i guess i'll have to wait for that!

  • andy_androski Androski (@andy_androski) reported

    @VodafoneUK Absolute twaddle. Vodafone was recommended to me but signal quality is shocking- I have to walk to the end of the road to get a signal. Vital when internet has been down in my property for over a week. Happy for you to respond!

  • Sparky_tarpi SparkyT (@Sparky_tarpi) reported

    @SmileySibs @VodafoneUK I’ve had a terrible experience with @vodafoneuk too. Wrongly disconnected 3 months ago, and still waiting to be reconnected. Their customer service is the worst I have ever experienced. Definitely go with someone else. #sky has great customer service, I used to be with them.

  • DonaldSGray Donald Gray (@DonaldSGray) reported

    @VodafoneUK After 5 days still no connection. Just off the phone to Vodafone but @CityFibre not open on a Saturday so cannot update. So much publicity here about this superfast state of the art network and it's not even connected properly!!

  • Franrothwell Francesca Rothwell (@Franrothwell) reported

    @VodafoneUK when do you anticipate the broadband outage in RG12GW will be fixed?

  • bigironbird Sunny (@bigironbird) reported

    @VodafoneUK why are you really trying to promote the Samsung galaxy Z flip 4? How's about adding the nothing phone or Asus ZenFone to your range? Your 5G is poor when inside buildings. Still not addressed that issue.

  • simoncgear simon (@simoncgear) reported

    Absolutely disgusted with service from @VodafoneUK, have been without correct numbers from end of July and everything takes 24 hours to fix but it never gets fixed!

  • cdhews Chris Hews (@cdhews) reported

    @VodafoneUK They were unable to help

  • RyanDray Ryan (@RyanDray) reported

    @VodafoneUK Placed an order on the website for broadband, apparently due to your system error it didn't go through, now I have to order again online it's an extra £20 from what I paid. AWFUL customer service on the phone just got hung up on . Appalling experience from your staff.

  • pilot86992674 pilot (@pilot86992674) reported

    @Sparky_tarpi @vinnycoyne @VodafoneUK I’m will escalate a complaint to macReg and spread the word in all social media about this bad service