Vodafone Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (59%)
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Phone (18%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent Vodafone outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Lichfield, Oldbury, Wolverhampton and Brownhills.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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AC 🎄
(@castelloa_) reported
from
Solihull, England
Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵
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Hannah Miller
(@millerandmore) reported
from
Birmingham, England
Hi @VodafoneUK I’ve been a customer for over 20 years and I’m really disappointed with how my recent insurance claim has been handled. I know you prob can’t/ won’t intervene but I wanted to find a way to register my disappointment and I can’t think of another way!
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@garywilde @VodafoneUK I've just discovered this awful
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@VodafoneUK It does now, but this should be made clear on marketing materials. I called to cancel my broadband sign up and they gave me £50 discount so it worked out ok in the end
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK Hi Becca. To upgrade it will cost me approx £240, plus another upfront cost for the handset and £97 pm for the contract itself. Personally I think £97 is ridiculous, especially when I’ve been a customer for many years. I’m happy to wait it out & leave come the summer. Cheers.
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Soph
(@sldf26) reported
from
Birmingham, England
@VodafoneUK been into Sutton Coldfield store 3 times to request NHS discount to be added to my contracts & provided ID each time. 3 times I’ve been promised & assured it’s done. Now 3 times I’ve been lied to & money taken from my bank. Awful customer service. Sort it out!
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Ash❗️
(@Ash_470) reported
from
Birmingham, England
Customer service via a live chat with @VodafoneUK is like pulling teeth. A reply every 3 minutes and a question after a question. How many customers do you actually get through this way per day, surely it can't be many. Almost 45 mins for simple query! 😴😴😴😴😴😴
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Shona Duffus
(@shonamate) reported
from
West Bromwich, England
@VodafoneUK Hello I’m writing this from my granddaughters account because I don’t have accounts on here. My phone Apple iphone was taken today and I needed help and I rang Vodafone and spoke to Mohammed who is the nicest young chap and gave me such great advice about ringing the
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Craig 🌹
(@CraigDHoare) reported
from
Birmingham, England
@Samunitedfan @VodafoneUK Sky have no answer to this.They keep saying they're working on a solution but nothing for weeks.
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George Randall
(@George_R4ndall) reported
from
Cannock Chase, England
Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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Anna
(@Annaba250784) reported
from
Birmingham, England
@VodafoneUK 12 hrs early Vodafone was disconnect me, very bad customer service 🥺 that’s why I was finish contract with Vodafone
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Rehana Watkinson
(@Rehune) reported
from
Birmingham, England
@VodafoneUK your complaints dept need to stop putting me on hold and then keep cutting me off. About to lose a customer of 18 years guys! Cos from switching to Vodafone Broadband i have gone from never using data to data bills of £300 a month all whilst fault is with your
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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Hazel (Fleur Charms)
(@fleur_charms) reported
from
Willenhall, England
Absolutely fuming @VodafoneUK have been charging me an extra £1 a month for some crappy secure net add on that I NEVER added
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Smith
(@Matthew08739534) reported
@mydebtadventure @VodafoneUK Yeah got the feeling it was lies, great customer service..
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xhoas
(@thousandandsix) reported
is leaving the customer on hold until they hang up a @VodafoneUK tactic? you guys are pathetic
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Martin A. Brooks
(@mart_brooks) reported
@VodafoneUK Why can't I talk to a support human? All your automated systems have failed to deal with my problem, hence me needing to talk to a human.
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BEARD!
(@Beard01) reported
@VodafoneUK @davesleney I called the number twice, I have tried to explain my issue by speaking to the automated answer machine, I have pressed keys and got absolutely nowhere. I have been sent texts to a phone that has no active SIM. There is no option available to actually speak to someone.
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Will Goodwin
(@willgoodwin12) reported
@VodafoneUK Still waiting for a call from customer services. Stop offering me money and fix the problem
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Leej31
(@leej31) reported
What a waste of time logging in every day to @VodafoneUK veryme rewards clearly a fix as for the past 2 days it says I’ve logged in for 4 days in a row and hasn’t changed. No option to click enter! And they have the cheek to raise their prices can’t wait to get rid of them !!!
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Sean Luce
(@sluce89) reported
@VodafoneUK Been in a queue for 45 mins on the phone and it’s been cut off. I want to cancel my contract but can’t get through to anyone. This is ridiculous
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Magpie☁️ -RE DEBUT 2022-
(@magpie_san) reported
@VodafoneUK This is a link for mobile coverage checking It's my broadband I'm struggling with. When I click to choose home broadband it's asking me to jump through 10,000 hoops before I get human help. Fix your damn **** and get a capable human to assist your customers
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Nikki Finch-Lewry
(@NLewry) reported
@VodafoneUK I know you were just trying to help but of course I did those things before coming to Twitter 🙈 it eventually came back but it has now gone again... I work from home and so rely heavily on the Internet... any other suggestions? X
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Nathan
(@nathanl3600) reported
@VodafoneUK can’t get through on the phones or live chat for days and trying to sort a billing issue out