Vodafone Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent Vodafone outage reports came from the following cities: Lichfield, Oldbury, Birmingham, Wolverhampton, Brownhills, Sutton Coldfield, West Bromwich and Willenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Lichfield |
Phone | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Wolverhampton |
Phone | |
| Wolverhampton |
Wi-fi |
Community Discussion
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Vodafone Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK just had a call to try and keep me as a customer as your monthly contracts are so expensive only for your amazing reception to cut out so your advisor cut me off anyone would think I’m out on an island somewhere but I’m 5 miles outside Birmingham laughable
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK - home broadband down over 36 hours, report went in over 24 hours ago and no communication on an eta. I have stayed in all day waiting on a call I was promised. This is crap 'service'!!!!!!
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Phil Dodd
(@Phil_dodd) reported
from
Walsall Wood, England
Could everyone have a look at this exchange between @VodafoneUK and my wife. The Crux of the matter was a better deal was being offered to new customers than it was to her wanting to upgrade after 10 years of loyalty. Once they have you have you as a customer. They stop caring.
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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Vibe Entertainment
(@VibMark) reported
from
Birmingham, England
Another 54 mins today , 11 days in @VodafoneUK still no action for a simple sim switch! Its embarrassing @VodafoneGroup you even DM us to arrange a call back !! Nothing. You never keep your promises @BBCWatchdog @theJeremyVine
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George Randall
(@George_R4ndall) reported
from
Cannock Chase, England
Do not get a phone with @VodafoneUK, they 100% provide the worlds worst customer service. I have waited nearly 6 weeks for my phone and been lied to about its delivery date on multiple occasions.
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Stuart Cockerill
(@licklemouse) reported
from
Solihull, England
@VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money
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Gillian Perry
(@GillianAPerry) reported
from
Arley, England
@VodafoneUK 2 days and no Vodafone service at home. Not even 2g. So it looks like I need to change provider. Tried all recommendations but no service. Shame always had 3G
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Tom Geraghty
(@TomG1875) reported
from
Solihull, England
@VodafoneUK placed a order online to collect In store (the fort Birmingham) has a email saying the order was ready to pick up, travelled to the store and they said the systems down and don’t know when it’ll be back up (already been down for a week) so I can’t collect the phone.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Saqib
(@Saq5000) reported
from
West Bromwich, England
@jadesharp1992 @Courtneysteve98 @VodafoneUK My network three were offering me one and I would have received it the next day but I went out and bought one Sim free as I don’t like paying high monthly outgoings as I decided that this would be the year that I would say goodbye to 2 year contracts
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Kerry Mason
(@kerry_mason) reported
from
Birmingham, England
@VodafoneUK day 1 of your “super fast” broadband & I’m already regretting it. Min guaranteed speed is 40mb/s- we’re getting 13mb/s & internet constantly dropping out. Spoke to a customer advisor earlier who was rude. Now back in the long queue to speak with someone else. Help. 😢
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Sunny
(@kford_red) reported
from
Wolverhampton, England
Attempting to setup a new mobile phone contract with @VodafoneUK is up there with being one of the biggest mistakes of my life. Worst communication skills and customer service I’ve ever come across. 😠 😡 😤
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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MttB
(@TrumptonRiot) reported
from
Baddesley Ensor, England
This country is run entirely on smoke and mirrors. Anywhere else, decent network coverage, decent WiFi, decent trains. Here we’ve got @VodafoneUK’s pretend 3G coverage, @VirginTrains extortionate pricing for standing room only and a WiFi service that literally doesn’t do anything
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Darren Wilkinson
(@W39Darren) reported
from
Walsall Wood, England
@VodafoneUK Customer service and sales are totally useless when you are trying to take a new contract out with them 😤still haven't got any where with them
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Chris Smith
(@ChrispenDSmith) reported
from
Cannock Chase, England
@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
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Doll
(@AmyBarnes_xo) reported
from
Birmingham, England
Imagine I have waited over two weeks for a phone .. go to a @VodafoneUK to collect it and it has been closed down. I am raging 🙂🙂🙂🙂
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Abs_gti
(@GtiAbs) reported
@VodafoneUK unlock nightmare! Please help as I'm going round in circles and daughter now has no phone for emergencies. Trued unlock form, contacting customer services etc same automated response...help!
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Usman Anjum
(@usman_anjum14) reported
@VodafoneUK #vodafonetreats To all friends who always there when I need their help...
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Howard Griffiths
(@HowardGriffiths) reported
@VodafoneUK The kindest thing you can do is resolve our nightmare customer journey. Your Egyptian call centre is making mistakes & completely cocked up bill & going in circles not acting on agreement . No customer would want this Hell. If YOU are KIND you will HELP. #BeKind. Thank you.
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Gerry Czerniawski
(@GCzerniawski) reported
Please retweet. Experiencing appalling Vodafone customer service. Working from home crucial in education but extortionate overcharging & consistent refund promises not actioned. Can’t imagine how low income homeschoolers are coping. @vodafoneUK see reviews on trustpilot.
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Laura B
(@bertie1999) reported
@VodafoneUK @twirlyswirl79 even though you have been using a phone with a broken screen for ages, I think you’re cracking 🥰 #VodafoneTreats
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Got Drinks To Drink
(@Howtoweardaily) reported
@VodafoneUK just lost a loyal customer due to their bad customer service, incredible **** billing system (when my plan came to an end) and just overal issues for the last couple of months #vodafoneuk
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Tracey
(@rydertracey) reported
@VodafoneUK s #RandomActsofKindnessDay @bev_metallica who has just had chemo but made time to check im ok, she has chatted to me every single day since lockdown, and im sure a new phone would help her keep in touch with her family
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Sophia Franklin
(@SophiaLouise77) reported
@grooveyardmusic @VodafoneUK Maybe but so far no offer of help or even an apology. Not only put us out but the flat above.
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✨Little Parry✨
(@MadameCupcakes) reported
@SueSal41757 @VodafoneUK That's v bad customer service, yes you can spend hours trying to get through to the right department. I stood in a payphone for 3 hours trying to get through to various departments who put me on hold - then the line went dead, cut me off after waiting so long, was ill next day.
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Flossy Frills
(@flossyfrills) reported
Aaarrgggh @VodafoneUK so infuriating online chat not available, says to call customer service, do that only to be told quicker using online chat. Have been through that 3 times now. Amazing how a communications company have no way of communicating with customers😡😤