Vodafone Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (15%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent Vodafone outage reports came from the following cities: Wolverhampton, Brownhills, Birmingham, Oldbury, Sutton Coldfield, West Bromwich, Willenhall and Walsall.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Vodafone Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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brad©
(@BradAllen23) reported
from
Halesowen, England
@VodafoneUK hi, I am having problems accessing My account, I can log in but that’s all. Can’t view anything. Tried the email button, saying my number isn’t Vodafone. Yet you have billed me and taken money.
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Gillian Perry
(@GillianAPerry) reported
from
Arley, England
@VodafoneUK 2 days and no Vodafone service at home. Not even 2g. So it looks like I need to change provider. Tried all recommendations but no service. Shame always had 3G
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David Ward
(@ADaveWard) reported
from
Wolverhampton, England
@virginmedia My home WIFI is always quicker than when on mobile data. My wife’s @VodafoneUK network always receives first and quicker than your network.
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Danny Whittle
(@dannybwhittle) reported
from
Birmingham, England
Feels amazing been back on my iPhone! ******* awful phones @sonyxperia @Android don’t know how people do it ! @VodafoneUK ******* awful to! Glad to get back on my @ThreeUK 😍
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!
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Ste Moseley
(@Ste_Moseley) reported
from
Willenhall, England
@VodafoneUK 2 days without calls and data. Support first fobbed it off ‘a known technical issue’, which turned out to be a lie. Now spent over an hour with ‘technical’ support telling me how to reset network settings and wait 40 minutes for it to work (which it won’t!) 😡
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Shaun Jenks 📸📱
(@Shaunjenks) reported
from
Birmingham, England
So @VodafoneUK ‘s 5G network will be coming to sister brand @VOXI_UK later this year! Fantastic!! Although I’m an iPhone guy and it doesn’t seem likely we will see a 5G iPhone until the 2nd half of 2020😔
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Neal Findlay
(@nealphoenixfit) reported
from
Aldridge, England
@VodafoneUK horrendous customer service yet again. Wife been on phone for over 2 hours. Rude staff, inability to help, told that manager won’t speak to her.
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Paul Moore
(@Paul_Reviews) reported
from
Cannock Chase, England
@chris_greany @VodafoneUK Vodafone are well known for their appalling service. I've found @O2, although more expensive, to be spot on with customer service.
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Kerry Weldon
(@Fundove) reported
from
Solihull, England
@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK
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LadyGemmaMassey
(@LadyGemmaMassey) reported
from
Tamworth District, England
@VodafoneUK made A claim on my phone insurance I have now been sent the wrong hands it twice now and without my phone for two weeks can someone please contact me from the insurance team to resolve this issue
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RSJH
(@RebekahHadleyx) reported
from
West Bromwich, England
So after 9 years, @VodafoneUK you have just lost yourself a loyal customer 😶
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Neil Atkins
(@NeilNeilatkins1) reported
from
Halesowen, England
Vodafone , what terrible , unbelievable service , my advice , don’t use them , they will not pay for their mistakes.@VodafoneUK @VodafoneGroup @gazettenewsdesk @thetimes
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steve beard
(@steve8454) reported
from
Birmingham, England
@VodafoneUK The sim is for a relative coming over from Spain for a few weeks. I feel I was missold this package. Was told I needed a contract. Never had to do that before.
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Nadine Ruwa
(@Nadineruwax) reported
from
Birmingham, England
@VodafoneUK is the WORST network ever I swear
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Chris Smith
(@ChrispenDSmith) reported
from
Cannock Chase, England
@VodafoneUK your WiFi is the worst I’ve ever come across. Not only have you double charged me and I still don’t have an outcome you can’t even stream on WiFi costing £35 a month with out it stopping every 2 seconds #pathetic #Vodafonedown
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Andrew Dickinson
(@agdickinson) reported
from
Solihull, England
@markwilsonit @VodafoneUK That’s a problem I’ve had on mobile lines also. My wife gave permission but they ignore it. Bye bye Vodafone. Rather annoying
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Sindy
(@SindySkpal) reported
from
Walsall Wood, England
@VodafoneUK A wonderful lady called Yasmin helped me yesterday. She is a credit to your company. Sadly the only person who helped and resolved the issue. You have lost my custom however
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thetrees
(@thetrees80) reported
from
Birmingham, England
Maybe I am getting misty eyed in my old age, but I have received some really professional customer service this week. Achmed @VodafoneUK Victoria @RoyalLondon & the cabin crew of @wizzair flight W61807 all please take a bow
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Sindy
(@SindySkpal) reported
from
Wolverhampton, England
@VodafoneUK had the worst ever customer service from any organisation in the last 24 hours. Have been told I cannot make a complaint as my husband is the account holder. Working in customer services and the financial industry I know that’s not true. I won’t be letting this go
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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ToolingTime
(@UkIan) reported
@VodafoneUK Hi, thank you for replying. Your sales team had the same issue....not very helpful! @CityFibre's issues email support are also most unhelpful (they just keep confirming its available vs reading my emails!). Openreach is on its way so i guess i'll have to wait for that!
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Androski
(@andy_androski) reported
@VodafoneUK Absolute twaddle. Vodafone was recommended to me but signal quality is shocking- I have to walk to the end of the road to get a signal. Vital when internet has been down in my property for over a week. Happy for you to respond!
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SparkyT
(@Sparky_tarpi) reported
@SmileySibs @VodafoneUK I’ve had a terrible experience with @vodafoneuk too. Wrongly disconnected 3 months ago, and still waiting to be reconnected. Their customer service is the worst I have ever experienced. Definitely go with someone else. #sky has great customer service, I used to be with them.
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Donald Gray
(@DonaldSGray) reported
@VodafoneUK After 5 days still no connection. Just off the phone to Vodafone but @CityFibre not open on a Saturday so cannot update. So much publicity here about this superfast state of the art network and it's not even connected properly!!
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Francesca Rothwell
(@Franrothwell) reported
@VodafoneUK when do you anticipate the broadband outage in RG12GW will be fixed?
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Sunny
(@bigironbird) reported
@VodafoneUK why are you really trying to promote the Samsung galaxy Z flip 4? How's about adding the nothing phone or Asus ZenFone to your range? Your 5G is poor when inside buildings. Still not addressed that issue.
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simon
(@simoncgear) reported
Absolutely disgusted with service from @VodafoneUK, have been without correct numbers from end of July and everything takes 24 hours to fix but it never gets fixed!
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Chris Hews
(@cdhews) reported
@VodafoneUK They were unable to help
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Ryan
(@RyanDray) reported
@VodafoneUK Placed an order on the website for broadband, apparently due to your system error it didn't go through, now I have to order again online it's an extra £20 from what I paid. AWFUL customer service on the phone just got hung up on . Appalling experience from your staff.
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pilot
(@pilot86992674) reported
@Sparky_tarpi @vinnycoyne @VodafoneUK I’m will escalate a complaint to macReg and spread the word in all social media about this bad service