Vodafone outages and service status in Southam, England
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- Vodafone generated 0 outage signals in the last 24 hours around Southam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Southam, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Southam, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southam, England
The most recent Vodafone outage reports came from the following cities: Coventry.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 days ago |
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Phone | 3 months ago |
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Internet | 6 months ago |
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Total Blackout | 6 months ago |
Community Discussion
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Vodafone Issues Reports Near Southam, England
Latest outage, problems and issue reports in Southam and nearby locations:
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🅹ohn 🅳alziel (@JohnDalziel) reported from Coventry, England@VodafoneUK can someone call me please. Over a month and still issues
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Sarah (@BurdensSarah) reported from Balsall Common, England@VodafoneUK @VodafoneGroup @ExperianExperts So upset to have a default on my credit file caused by mistake by Vodaphone! After two conversations and promises it will be removed it’s still there. Im applying for mortgages it’s effecting me big time. Help
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Wasim Perviz (@UKWasimPerviz) reported from Coventry, England@VodafoneUK huge fan of your product. always friendly and wonderful service. A follow for a loyal customer would be great
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Bhabanistan (@bhabani79) reported from Coventry, England@VodafoneUK is the worst when it comes to customer service. It is disgrace. Shameless company.
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Chris Luck (@chrisluck89) reported from Warwickshire, EnglandCannot get my @VodafoneUK home broadband working for love nor money. Help please!
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Ruth Illing (@RP_VictorHarvey) reported from Rugby, England@VodafoneUK what’s going on? We are trying to have a sleepover and my wifi is down! We can’t watch our movie! Even my broadband service test isn’t working!!!!
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Dilip Kumar Palle (@PalleDkumar) reported from Coventry, England@VodafoneUK @VodafoneUK how to cancel my Apple Watch Vodafone data subscription !! I tired with customer services and they don’t know the process ! Please get process issue sorted it’s charging me £6 every month .
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Charles Gillham (@TheCJGCJG) reported from Coventry, England@Phonemast @VodafoneUK @Andreasdona72 Canterbury is a terrible area for pretty much all the networks, it’s a shame how far behind it is compared with other parts of Kent
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Happy (@JMDCOV) reported from Coventry, England@VodafoneUK @VodafoneGroup Have to say the last 5 weeks of no mobile broadband service and trying to get the issue fixes has been a shambles and still no connection, Tech support awful.
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Krista (@Dino_Krista_LV) reported from Coventry, EnglandI once again @VodafoneUK will ask me to remove my phone socket to check why my internet is down I will shoot myself. It’s nothing to do with a dammed socket when there is no signal the last two days and no one seems to answer the question why I should pay for something🚨
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twisted di di (@Skybluedi) reported from Coventry, England@VodafoneUK I will be leaving once all contracts are finished,your customer services is a joke I will also tell my family and friends,The way I have been treated is disgusting ,
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Tbag (@seantbag) reported from Wolston, England@Danny_Jones90 @VodafoneUK I got that too, I asked them (two years ago) to sort my Vodafone/rewards bit as I couldn’t sign in and it’s still not fixed 😂 I’m moving after my current contract ends.
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louise tait (@louisebtait) reported from Rugby, England@VodafoneUK been waiting on phone for over 2 hours!!!! Disgusting customer service
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Blackstar Spoonman 👨🏻🎤 🥄 (@Griffalo1977) reported from Kenilworth, England@VodafoneUK your customer service is appalling. 26 days from my initial complaint and still you have not done one thing to recover my experience. In the last 2 days I have spent nearly 2 hours on the phone to you. Why does no one care about my poor experience? #Vodagroan
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E M I L Y (@emilychapters) reported from Coventry, England@VodafoneUK I have a query about my account as I think I was given wrong information and now I can’t cancel my account. Someone had answered but left me on mute 🙄
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Bhabanistan (@bhabani79) reported from Coventry, England@VodafoneUK your customer care is unprofessional, illiterate and lack any form of customer’s concern. #VodafoneCheats #VodafoneSick
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Alex Barker (@amancalledalex) reported from Coventry, England@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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Dave Miles (@DaveMilo) reported from Ettington, England@VodafoneUK 38th in the queue , got through to someone after 40 mins. Then told after chatting with them for 20 mins they couldnt help and passed me to someone in wrong team who kindly has put me back in a queue and I am 48th. What an absolute joke this process is.
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Bhabanistan (@bhabani79) reported from Coventry, England@VodafoneUK your home broadband service is a joke now. Calling for hours. Your customer service is pathetic. Pls sort it out. #Vodafone #vodafonedown #VodafonePathetic
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Luke (@ALukeisonfire) reported from Coventry, England@VodafoneUK Just been sat on live chat for over 2 hours. Got through to your 'Wifi Xperts' 3 times, always a guy called Paul. As soon as I explain my issue, he disconnects. How am I supposed to get an issue sorted when none of your 'support' workers do their jobs? I want out.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Osman (@deniz34j) reported@VodafoneUK I am writing to formally complain about Vodafone TR. The customer service agents are extremely rude and they hung up the phone on me. Furthermore, they are charging unfair and unauthorized extra fees on my bill. I cannot find any helpful representative in TR to solve my problem.
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Heather Roberts (@HvrRoberts) reported@VodafoneUK Why have you not replied to my message from 2 weeks ago! No longer relevant! I can now upgrade my plan but the best deal will cost me another £10 a month whilst you help illegal immigrants! Shame on you!
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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mṽsh (@shikariunite) reported@Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?
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Elizabeth (@Elizabe50513818) reported@VodafoneUK can't delete my account on vodafone app as it keeps a stalling once signed in woth text code. Please can you help me to delete? Thanks
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Donna Pardy (@Pinkyfoxy) reported@VodafoneUK help we’ve had no internet all afternoon, on the app it can’t detect anything and we don’t know how to report it! Help please! BH6 5NG
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Robin Longstride (@orpip_3) reported@Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service
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Chris Wilson (@Wilboy82) reported@VodafoneUK Absolute shambles. Home Move booked weeks ago, I’ve now moved, and you’ve cancelled it. I’m paying for broadband at a house I no longer live in AND paying extra for temporary internet. Can’t even contact you because your systems are down. Sort this out!
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vince tanner (@TannerVinc26621) reported@Iromg @VodafoneUK If you have gone to 3, check it out, it's owned by vodagrone. Many others use their cell network too.
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lizrichards24 (@SonyRichards4) reported@VodafoneUK Please can you help with a query?