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Vodafone outages and service status in Kenilworth, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Kenilworth, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Kenilworth, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kenilworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Vodafone

Vodafone is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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Vodafone Issues Reports Near Kenilworth, England

Latest outage, problems and issue reports in Kenilworth and nearby locations:

  • amancalledalex
    Alex Barker (@amancalledalex) reported from Coventry, England

    @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

  • chrisluck89
    Chris Luck (@chrisluck89) reported from Warwickshire, England

    Cannot get my @VodafoneUK home broadband working for love nor money. Help please!

  • didilfc7
    Didi Percival (@didilfc7) reported from Nuneaton, England

    @VodafoneUK logic.... Puts customers bills up by 2.5% but still won’t offer a RELIABLE network or a discount on customers bills when they’ve not been able to use their 4G due to their network being down AGAIN in the CV10 9LE area. #sortitout #unreliable #poorcustomerservice

  • castelloa_
    AC 🎄 (@castelloa_) reported from Solihull, England

    Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

  • TheCJGCJG
    Charles Gillham (@TheCJGCJG) reported from Coventry, England

    @Phonemast @VodafoneUK @Andreasdona72 Canterbury is a terrible area for pretty much all the networks, it’s a shame how far behind it is compared with other parts of Kent

  • bhabani79
    Bhabanistan (@bhabani79) reported from Coventry, England

    @VodafoneUK your home broadband service is a joke now. Calling for hours. Your customer service is pathetic. Pls sort it out. #Vodafone #vodafonedown #VodafonePathetic

  • officialmikeyg1
    Mikey Goodwin (he/him) (@officialmikeyg1) reported from Solihull, England

    Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown

  • Jasonhannon85
    Jase (@Jasonhannon85) reported from Solihull, England

    @VodafoneUK so my wife has just been on the phone about the terrible service she has been having since trying to upgrade. Mentioned she’s was pregnant and the person she was speaking to said and I quote ‘is that why you’re moody’ #fuming #complaint #vodafone

  • licklemouse
    Stuart Cockerill (@licklemouse) reported from Solihull, England

    @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

  • bhabani79
    Bhabanistan (@bhabani79) reported from Coventry, England

    @VodafoneUK your customer care is unprofessional, illiterate and lack any form of customer’s concern. #VodafoneCheats #VodafoneSick

  • deborahm008
    Deborah (@deborahm008) reported from Bedworth, England

    @VodafoneUK why yet again is the my rewards app not working. I have resintalled it twice. What is the point. Of having rewards u cannot access

  • erenozturk81
    Eren ÖZTÜRK (@erenozturk81) reported from Solihull, England

    Woken up to another ridiculous day. Thanks to @VodafoneUK @VodafoneGroup your service is absolutely disaster.

  • fjkeogh
    fjkeogh (@fjkeogh) reported from Coventry, England

    @VodafoneUK really disappointed with your customer service in your Coventry store wanted to upgrade as long standing customer got fobbed off staff clearly not interested time to look for new provider

  • ALukeisonfire
    Luke (@ALukeisonfire) reported from Coventry, England

    @VodafoneUK Just been sat on live chat for over 2 hours. Got through to your 'Wifi Xperts' 3 times, always a guy called Paul. As soon as I explain my issue, he disconnects. How am I supposed to get an issue sorted when none of your 'support' workers do their jobs? I want out.

  • UKWasimPerviz
    Wasim Perviz (@UKWasimPerviz) reported from Coventry, England

    @VodafoneUK huge fan of your product. always friendly and wonderful service. A follow for a loyal customer would be great

  • seantbag
    Tbag (@seantbag) reported from Wolston, England

    @Danny_Jones90 @VodafoneUK I got that too, I asked them (two years ago) to sort my Vodafone/rewards bit as I couldn’t sign in and it’s still not fixed 😂 I’m moving after my current contract ends.

  • JohnDalziel
    🅹ohn 🅳alziel (@JohnDalziel) reported from Coventry, England

    @VodafoneUK can someone call me please. Over a month and still issues

  • joanneverno1986
    jo (@joanneverno1986) reported from Coventry, England

    @VodafoneUK can you please tell me why you have started charging me £57 per month from my usual £47 since my contract ended! How the hell can you just change that by £10!!! Disgusting iv been a customer for 17 years!

  • smnhndmch
    Simon H (@smnhndmch) reported from Solihull, England

    @VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!

  • LaurenceAdams_
    Laurence Adams (@LaurenceAdams_) reported from Hampton in Arden, England

    @VodafoneUK hi, I really need to speak to someone please. Broadband not working for 2 days.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • ballistic1980
    Chris Evans (@ballistic1980) reported

    @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

  • tcoulter7c
    THOMAS COULTER (@tcoulter7c) reported

    @VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous

  • 2_Way_Radios
    Walkie-talkie repairs UK (@2_Way_Radios) reported

    @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService

  • tyskjamie
    blu’sfreepalestine (@tyskjamie) reported

    @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

  • HeatheandPat
    Heather and Patrick (@HeatheandPat) reported

    @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

  • SanfordCha59884
    Sanford Charles (@SanfordCha59884) reported

    @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

  • andshar70
    andshar70 💙🐝 (@andshar70) reported

    @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • its_just_el_
    El ⛅️ (@its_just_el_) reported

    @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

  • MagivaMark
    MagivaMark (@MagivaMark) reported

    @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.