Vodafone outages and service status in Kenilworth, England

Problems in the last 24 hours in Kenilworth, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Kenilworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Kenilworth, England

Latest outage, problems and issue reports in Kenilworth and nearby locations:

• 
  Alex Barker (@amancalledalex) reported 54 seconds ago from Coventry, England

  @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

• 
  Chris Luck (@chrisluck89) reported 4 minutes ago from Warwickshire, England

  Cannot get my @VodafoneUK home broadband working for love nor money. Help please!

• 
  Didi Percival (@didilfc7) reported 5 minutes ago from Nuneaton, England

  @VodafoneUK logic.... Puts customers bills up by 2.5% but still won’t offer a RELIABLE network or a discount on customers bills when they’ve not been able to use their 4G due to their network being down AGAIN in the CV10 9LE area. #sortitout #unreliable #poorcustomerservice

• 
  AC 🎄 (@castelloa_) reported 7 minutes ago from Solihull, England

  Utter shambles by @VodafoneUK yet again. Picked up my order from store Saturday, no service at all to be told the order was cancelled because I didn’t pick up the device in time, but here I am with the device at home. Your tech team haven’t a clue what they’re doing either 🥵

• 
  Charles Gillham (@TheCJGCJG) reported 10 minutes ago from Coventry, England

  @Phonemast @VodafoneUK @Andreasdona72 Canterbury is a terrible area for pretty much all the networks, it’s a shame how far behind it is compared with other parts of Kent

• 
  Bhabanistan (@bhabani79) reported 11 minutes ago from Coventry, England

  @VodafoneUK your home broadband service is a joke now. Calling for hours. Your customer service is pathetic. Pls sort it out. #Vodafone #vodafonedown #VodafonePathetic

• 
  Mikey Goodwin (he/him) (@officialmikeyg1) reported 11 minutes ago from Solihull, England

  Apparently @VodafoneUK is down is it? #Vodafone #Vodafonedown

• 
  Jase (@Jasonhannon85) reported 13 minutes ago from Solihull, England

  @VodafoneUK so my wife has just been on the phone about the terrible service she has been having since trying to upgrade. Mentioned she’s was pregnant and the person she was speaking to said and I quote ‘is that why you’re moody’ #fuming #complaint #vodafone

• 
  Stuart Cockerill (@licklemouse) reported 18 minutes ago from Solihull, England

  @VodafoneUK So after showing an interest now just like my reception you cut me off no reply nothing and still no answer to my coverage issues great service @EE come take my money

• 
  Bhabanistan (@bhabani79) reported 18 minutes ago from Coventry, England

  @VodafoneUK your customer care is unprofessional, illiterate and lack any form of customer’s concern. #VodafoneCheats #VodafoneSick

• 
  Deborah (@deborahm008) reported 19 minutes ago from Bedworth, England

  @VodafoneUK why yet again is the my rewards app not working. I have resintalled it twice. What is the point. Of having rewards u cannot access

• 
  Eren ÖZTÜRK (@erenozturk81) reported 21 minutes ago from Solihull, England

  Woken up to another ridiculous day. Thanks to @VodafoneUK @VodafoneGroup your service is absolutely disaster.

• 
  fjkeogh (@fjkeogh) reported 23 minutes ago from Coventry, England

  @VodafoneUK really disappointed with your customer service in your Coventry store wanted to upgrade as long standing customer got fobbed off staff clearly not interested time to look for new provider

• 
  Luke (@ALukeisonfire) reported 23 minutes ago from Coventry, England

  @VodafoneUK Just been sat on live chat for over 2 hours. Got through to your 'Wifi Xperts' 3 times, always a guy called Paul. As soon as I explain my issue, he disconnects. How am I supposed to get an issue sorted when none of your 'support' workers do their jobs? I want out.

• 
  Wasim Perviz (@UKWasimPerviz) reported 23 minutes ago from Coventry, England

  @VodafoneUK huge fan of your product. always friendly and wonderful service. A follow for a loyal customer would be great

• 
  Tbag (@seantbag) reported 25 minutes ago from Wolston, England

  @Danny_Jones90 @VodafoneUK I got that too, I asked them (two years ago) to sort my Vodafone/rewards bit as I couldn’t sign in and it’s still not fixed 😂 I’m moving after my current contract ends.

• 
  🅹ohn 🅳alziel (@JohnDalziel) reported 28 minutes ago from Coventry, England

  @VodafoneUK can someone call me please. Over a month and still issues

• 
  jo (@joanneverno1986) reported 35 minutes ago from Coventry, England

  @VodafoneUK can you please tell me why you have started charging me £57 per month from my usual £47 since my contract ended! How the hell can you just change that by £10!!! Disgusting iv been a customer for 17 years!

• 
  Simon H (@smnhndmch) reported 39 minutes ago from Solihull, England

  @VodafoneUK why are text codes to logon to my account not working? I've clicked resend code at least 3-4 times and still haven't received a single message after 20 minutes!

• 
  Laurence Adams (@LaurenceAdams_) reported 45 minutes ago from Hampton in Arden, England

  @VodafoneUK hi, I really need to speak to someone please. Broadband not working for 2 days.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Evans (@ballistic1980) reported 9 minutes ago

  @VodafoneUK Hi there. I submitted a Network Unlock Code (NUC) request on Wednesday 13th May. Today is 10 working days, which is your maximum official window for manufacturer database checks. I have verified my email address. Please sort this for me!

• 
  THOMAS COULTER (@tcoulter7c) reported 9 minutes ago

  @VodafoneUK worst customer service experience ever top up on app wouldn't work lady could barely speak English asked me to spell my whole name and address then told me to go online to top up when I was calling cos online didn't work!!!! Ridiculous

• 
  Walkie-talkie repairs UK (@2_Way_Radios) reported 10 minutes ago

  @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService

• 
  blu’sfreepalestine (@tyskjamie) reported 13 minutes ago

  @VodafoneUK you have the WORST customer service and technical support I have EVER used in my life.

• 
  Heather and Patrick (@HeatheandPat) reported 16 minutes ago

  @VodafoneUK Absolutely disheartened by my experience today - can’t get to speak to someone who can do something - everything has to be logged onto the system in the hope they will pick it up. 30+ years as a Vodafone customer is likely to be coming to an end.

• 
  Sanford Charles (@SanfordCha59884) reported 17 minutes ago

  @VodafoneUK Using Deloitte LLP, Vodafone-Three argued at Reading Crown Court on the 8th April 2026 that I did not have a Subscriber Service telephone Contract that was taken out on 03 January 2019 after a New Promotion. I had a £20.00 monthly Big Bundle and changed to monthly

• 
  andshar70 💙🐝 (@andshar70) reported 18 minutes ago

  @VodafoneUK is there a problem with full fibre I can't get on my work server but emails working ok?

• 
  Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported 18 minutes ago

  @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing my my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

• 
  El ⛅️ (@its_just_el_) reported 19 minutes ago

  @VodafoneUK customer service is a piss take, my contract has ended and I’ve now received a text to say I have a bill to pay when I have already paid my list bill, but it’s also now not showing me my bills as I’m no longer a customer and I also can’t use the chat bot

• 
  MagivaMark (@MagivaMark) reported 21 minutes ago

  @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.