Vodafone Outage in Skelmanthorpe, Kirklees, England

@VodafoneUK He also couldn’t find our account that we had already made online when we had attempted to purchase this pack previously, for which we were promised a £2 monthly discount on the live chat by a colleague for the issues that occurred which made that purchase unsuccessful

@VodafoneUK - he also gave no details about the contract such as how long it is for. He left us with more questions than we started with. He didn’t tell us how or when our service would be set up. After asking any question, he would simply repeat his previous answer in a patronising manner.

@VodafoneUK telling me he needs my debit card rather than asking if I could put it in the card machine. This is the first time I have been with your company and this experience was absolutely terrible. Your employee was more interested in pressing me on whether he will get his money back -

@VodafoneUK Later it was £50/£60. At the end of the process he didn’t confirm anything about this ‘line’ I needed setting up. There were so many issues from start to finish. Not just with the lack of information but his behaviour in every aspect. Even little things like talking over me and

@VodafoneUK - and then he started to stress that we must pay things such as council tax. As a responsible tenant who already is highly aware of this I found this absolutely shocking, and this has upset me very much. The whole process was horrible and I felt misinformed and made to feel a -

@VodafoneUK - told him I worked at santander in passing. The employee was rude and didn’t inform us of a credit check done. He was patronising and made it very apparent he though we were a young couple (he said he thought we were under eighteen whilst laughing)

Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2

@bt_uk Phone and broadband with @VodafoneUK but lines provided by openreach. It was @bt_uk engineers in the cab when it all went slow.

Just has the misfortune of using @VodafoneUK ‘s TOBi chatbot. Wanted to switch to SIM only... it thought my phone was broke. Absolutely awful customer experience! #CustomerExperience #cx #chatbot #ai

@VodafoneUK #badcustomerservice #tradingstandards why o why have you not fixed my issues 12 months and still no results DO NOT BUY VODAFONE

@VodafoneUK DO NOT BUY VODAFONE BROADBAND TJEY LIE THIER ADVERT IS A LIE. What’s happening with Vodafone bb so slow

@VodafoneUK DO NOT BUY VODAFONE BROADBAND TJEY LIE THIER ADVERT IS A LIE. 12 months and still no resolution

@VodafoneUK why is my broadband so shit you guaranteed me 70mbs I’m getting mps 12 months we have been arguing over your service Do Not Buy vodafaone Broadband

Seriously not happy with @VodafoneUK today....customer service is shocking #loyalcustomer #surpriseruined 😡😡

@AffordableMob @VodafoneUK so although I’m already customer with vodaphone .affordable mobiles have said its down to vodaphone for credit checks to whether I get my deal .total kop out from this company not fulfill their deals .waste of time.fradulent company .

@AffordableMob @VodafoneUK so although I’m already customer with vodaphone .affordable mobiles have said its down to vodaphone for credit checks to whether I get my deal .total kop out from this company not fulfill their deals .waste of time

@VodafoneUK are you have issues with broadband. Mine has died and it’s failing chap authentication.

Be ware - all because of 1 setting I was not aware of on the iPhone (Wi-fi assist) I have now being penalised by vodaphone £140 - customer for years - won’t be returning end of this contract - please re tweet #vodafone #nocustomerservice @VodafoneUK

@VodafoneUK this company is a joke,the worst company I have ever had to deal with. Do not use them unless desperate or like being let down.#idiots.

@VodafoneUK as I said earlier order not there. Phone actually arrived by Royal Mail ans NOT as we were told numerous times by DPD. Yet more lies and deceit from Vodaphone staff. Waht an awful company with useless staff. A bunch of liars

@VodafoneUK failed promises,lies and when they don't want to speak anymore whey just ignore you. Horrible company suggest using O2 instead. Great service unlike this lot

@VodafoneUK why do I have no service on my phone 😭 SEND HELP

@DominicBryning @VodafoneUK Ye for a couple of months, only realised when I went to cancel another direct debit

@DominicBryning @VodafoneUK I wouldn’t be bothered but it’s fear of having a bad credit record for mortgages or anything like that. Can’t be bothered with 30 mins on phone so thought I’d tweet them this time 😂

Leave @VodafoneUK in Jan 18. Notice a direct debit still going to them which I cancel, then told it’s for a Dongle I’m in a contract for (never used a dongle in my life). They say I’ve got it & signed up to a contract & owe them £147. I say ok then send me proof....

@VodafoneUK what’s going on with coverage in my area atm? 4G is non existent and when it is there loading problems . Anything I should be aware of?

**** sake got it wrong #1GB ❌ Do you know how much data you can get when you pre-order the new iPhone XS with @VodafoneUK? #ReadyForIncredible

@Apple @CPWTweets right my phone 7 has a software problem from the last update and now it doesn’t work. @VodafoneUK say it’s not their problem it’s carefone warehouse as I got the contract from there. The phone keeps saying to restore it I follow the instructions and it still

@VodafoneUK why is talking to your customer service team like talking to a ******* brick wall

@PollittKris @VodafoneUK Big smoke don’t **** abart

@VodafoneUK I have no idea as she didnt say. All I can say is she had a Scottish accent and the call was around 3pm this afternoon. I wasnt interested in renewing and was getting very irritated at how many times I had to say I wanted to cancel.

@VodafoneUK Considering you took the payments out stright away but yet 4 week later I’m still waiting for it reimbursing as we keep getting robbed off by your crap customer services saying they won’t accept photo proof from the bank one minute but then saying they will, then saying a

@thyercox @VodafoneUK Customer care is an ancient concept. Big companies are only interested in getting new business, not looking after current customers.

@VodafoneUK can you tell me if there’s a network error in ls26? My signal is shocking!!

@VodafoneUK If someone could fix my unstable and below par broadband rather than fobbing me off with excuses and cutting me off that would be good.

@VodafoneUK direct debit cancelled, new phone being sent back and complaint being sent to ofcom! Like seriously, how hard is it to work a bill out correctly!

@ThreeUKSupport I see that Three do not support the Apple watch for cellular. That's a shame, because I have been a loyal customer with several contracts for many years. Looks like I'm jumping ship to @EE , @VodafoneUK or @O2

@DoT_India @VodafoneIN @TRAI @consumerforum_ @jagograhakjago @VodafoneUK @Airtel_Presence @TelecomTalk @CBCNews @WSJ @CNN @Reuters @idea_cares @VodafoneGroup @TOIMumbai @htTweets @dna @jio @reliancejio @toi @MumbaiMirror @IndianExpress @DainikBhaskar @BritishCouncil @nytimes @YESNetwork @ABC @BBCWorld @DirectLine_UK @sainsburys @NextHelp @next_china @AmericanAir @Tesco @tescomobile @Morrisons @stwater @RoyalMail @AskLloydsBank @Barrattplc @Mattel @DukeEnergy @VodafoneUKBiz @VodafoneAU @VodafoneGhana @narendramodi @PMOIndia @OfficeOfRSP #day88 No resolution yet from poor #vodafonedown @narendramodi @OfficeOfRSP

@VodafoneUK you are the most useless bunch of ********* I have ever had the displeasure of giving money too. Wife is in labour and both of our ******* phones aren't working! Tried support but sjrodbsjfod can't ******* understand English!!!!!!

@VodafoneUK trying to pay over phone but automated system not active: just keeps telling me your customer service hours and to call back. when will the automated system be working again, i don't want to use the app/ website/ direct debit/ payment centre, to pay: my bill. thanks.

Yo @VodafoneUK where is all the signal at, because I have neither signal or data yall

@VodafoneUK why is my Vodafone fibre so shit. Its takes over a minute to load a web page. Ping of over 300 on games on the ps4. My dls 6 meg. Wtf is going on.

@VodafoneUK I’m literally sat next to the WiFi box and the speed is still awful, everything buffers for so long.

@VodafoneUK Unlimited internet would be great if the reception wasn't so shit 👎🏻

@SamReece DO NOT USE @EE my contract is £84 a month terrible deals.. contract is up in afew weeks and I’m going over to @VodafoneUK 🤙