Vodafone Outage in Skelmanthorpe, Kirklees, England

Spent all of this morning trying to top up a @VodafoneUK mobile. Nobody can help me and still on hold 😂 glad my personal phone is with @O2

@bt_uk Phone and broadband with @VodafoneUK but lines provided by openreach. It was @bt_uk engineers in the cab when it all went slow.

Just has the misfortune of using @VodafoneUK ‘s TOBi chatbot. Wanted to switch to SIM only... it thought my phone was broke. Absolutely awful customer experience! #CustomerExperience #cx #chatbot #ai

@VodafoneUK #badcustomerservice #tradingstandards why o why have you not fixed my issues 12 months and still no results DO NOT BUY VODAFONE

@VodafoneUK DO NOT BUY VODAFONE BROADBAND TJEY LIE THIER ADVERT IS A LIE. What’s happening with Vodafone bb so slow

@VodafoneUK DO NOT BUY VODAFONE BROADBAND TJEY LIE THIER ADVERT IS A LIE. 12 months and still no resolution

@VodafoneUK why is my broadband so shit you guaranteed me 70mbs I’m getting mps 12 months we have been arguing over your service Do Not Buy vodafaone Broadband

Seriously not happy with @VodafoneUK today....customer service is shocking #loyalcustomer #surpriseruined 😡😡

@AffordableMob @VodafoneUK so although I’m already customer with vodaphone .affordable mobiles have said its down to vodaphone for credit checks to whether I get my deal .total kop out from this company not fulfill their deals .waste of time.fradulent company .

@AffordableMob @VodafoneUK so although I’m already customer with vodaphone .affordable mobiles have said its down to vodaphone for credit checks to whether I get my deal .total kop out from this company not fulfill their deals .waste of time

@VodafoneUK are you have issues with broadband. Mine has died and it’s failing chap authentication.

Be ware - all because of 1 setting I was not aware of on the iPhone (Wi-fi assist) I have now being penalised by vodaphone £140 - customer for years - won’t be returning end of this contract - please re tweet #vodafone #nocustomerservice @VodafoneUK

@VodafoneUK this company is a joke,the worst company I have ever had to deal with. Do not use them unless desperate or like being let down.#idiots.

@VodafoneUK as I said earlier order not there. Phone actually arrived by Royal Mail ans NOT as we were told numerous times by DPD. Yet more lies and deceit from Vodaphone staff. Waht an awful company with useless staff. A bunch of liars

@VodafoneUK failed promises,lies and when they don't want to speak anymore whey just ignore you. Horrible company suggest using O2 instead. Great service unlike this lot

@VodafoneUK why do I have no service on my phone 😭 SEND HELP

@DominicBryning @VodafoneUK Ye for a couple of months, only realised when I went to cancel another direct debit

@DominicBryning @VodafoneUK I wouldn’t be bothered but it’s fear of having a bad credit record for mortgages or anything like that. Can’t be bothered with 30 mins on phone so thought I’d tweet them this time 😂

Leave @VodafoneUK in Jan 18. Notice a direct debit still going to them which I cancel, then told it’s for a Dongle I’m in a contract for (never used a dongle in my life). They say I’ve got it & signed up to a contract & owe them £147. I say ok then send me proof....

@VodafoneUK what’s going on with coverage in my area atm? 4G is non existent and when it is there loading problems . Anything I should be aware of?

**** sake got it wrong #1GB ❌ Do you know how much data you can get when you pre-order the new iPhone XS with @VodafoneUK? #ReadyForIncredible

@Apple @CPWTweets right my phone 7 has a software problem from the last update and now it doesn’t work. @VodafoneUK say it’s not their problem it’s carefone warehouse as I got the contract from there. The phone keeps saying to restore it I follow the instructions and it still

@VodafoneUK why is talking to your customer service team like talking to a ******* brick wall

@PollittKris @VodafoneUK Big smoke don’t **** abart

@VodafoneUK I have no idea as she didnt say. All I can say is she had a Scottish accent and the call was around 3pm this afternoon. I wasnt interested in renewing and was getting very irritated at how many times I had to say I wanted to cancel.

@VodafoneUK Considering you took the payments out stright away but yet 4 week later I’m still waiting for it reimbursing as we keep getting robbed off by your crap customer services saying they won’t accept photo proof from the bank one minute but then saying they will, then saying a

@thyercox @VodafoneUK Customer care is an ancient concept. Big companies are only interested in getting new business, not looking after current customers.

@VodafoneUK can you tell me if there’s a network error in ls26? My signal is shocking!!

@VodafoneUK If someone could fix my unstable and below par broadband rather than fobbing me off with excuses and cutting me off that would be good.

@m0j0sd0j0 @VodafoneUK Vodafone are poo. Great in the first contract we had, renewed and it just got awful. Out of contract soon and I cannot wait!

@VodafoneUK After 3 days, literally Hours on the phone and a complete waste of my time being sent to store, for them to not do what they were meant to to spend more hours on the phone I can now send messages. I’m really disappointed in the service I received though.

Again dreadful service with @EE - not valued at time to start lookimg around @O2 @VodafoneUK @ThreeUK @giffgaf

@VodafoneIN @VodafoneGroup @VodafoneUK Still didn’t get any solution from vodafone. Even didn’t get any call. Very Shameful.

@VodafoneUK why is your service so Shit ffs

Looking everywhere for a openreach approved router this @VodafoneUK router is just terrible, the internet keeps dropping despite the changes they made to the settings for me. If anyone is using a third party router with Vodafone and getting decent results let me know please.

Why do you @VodafoneUK never just charge just the £6 per 24 hours when roaming in the USA & then come up with a load of excuses about time zones etc. You expect to take £6 if turn roaming for 5 mins if turned on in whatever time zone at 23.55 and then another £6 after 0.00-Crazy!

@VodafoneUK @VodafoneIN Oh. My bad. They do TWEET that they’ll sort it out in a jiffy. Full points for that I guess

@VodafoneUK i have not signal at home a you want to charge me £79 for a sure signal to use my phone at home where you sugnal checker says it should be fine #poorcustomerservice #donotuse #awefullcallcenters

@VodafoneUK I have sent a DM,Id be grateful if it can be resolved quickly and escalated as a complaint. Money has been taken out of my account for an incorrect bill. No sign of the credit I was told I’d be getting. If it isn’t sorted soon I’m going to Ofcom. As a loyal customer for 10 yrs