Vodafone

Vodafone Outage Report in Prestatyn, Denbighshire, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Prestatyn, Denbighshire, Wales 05/02/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • Nantaise Yveline Hands (@Nantaise) reported from Rhyl, Wales

    @VodafoneUK a 👍 up to the Rhyl employee who willingly helped wth my technical queries even tho am not a customer

  • bondangel007 Tia Rogers (@bondangel007) reported from Prestatyn, Wales

    @VodafoneUK I find the fact that my daughter’s phone was delayed through no fault of ours and the fact that I cannot cancel and restart the upgrade until your warehouse confirms receipt appalling to say the least! Punishing the customer for your mistakes!

  • kayleighnikita Kay Griffiths (@kayleighnikita) reported from Denbigh, Wales

    My dad has a Samsung j3 & updated it yesterday. Now it’s really buggy & isn’t working properly, google services keep crashing. How do I fix this @VodafoneUK

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Once again slightly let down by @VodafoneUK customer service. Enquired about upgrade - apparently I only need 6gb not 10. Then offered 5gb which isn't enough so I would eventually have to pay to increase my allowance (would no longer be cheaper than my current deal)

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

  • sionrwynne Sion Rhys Wynne (@sionrwynne) reported from Denbigh, Wales

    @DaveTG85 @VodafoneUK I've had some issues in the past too but bizarre yesterday where my upgrade costs me more and selling me something the person himself telling me I don't need! Never heard of Smarty but will have a look at both.

  • lyallatron LyallatronCrossing (@lyallatron) reported from Abergele, Wales

    Congratulations @VodafoneUK for the worst customer service I have ever seen. My account is still broken since I joined you in November. You said it would be fixed with the next bill and it isn’t. I joined in November! It’s March and this is still happening. #poorcustomerservice

  • AJTaxis A&J Taxis (@AJTaxis) reported from Bodelwyddan, Wales

    If you are struggling to call us and have an old #vodafone number, you can get us on 01745610392. It appears @VodafoneUK has blocked old Vodafone numbers from calling our main lines since we ported back to @bt_uk. Please fix this problem @VodafoneUK @Ofcom #Solicitors

  • MatthewG_685 Matthew Gardiner (@MatthewG_685) reported from Hoylake, England

    @VodafoneUK Is your network down in CH47? Rebooted phone and still can’t connect

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK One phone on change of address, one on cancel contract. Let's see who wins 👍

  • colintjones Colin T Jones 🎸🎤😎 (@colintjones) reported from Rhyl, Wales

    @VodafoneUK how long is the current phone queue? It's agonizing listening to the same songs over, and over, and over, and over, and over, and over, and over, and over, and over, and over again, been on hold over 30 mins. It'd be easier to cancel my contract than change address 🙄

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • emsie1510 Emma.Stowers (@emsie1510) reported

    @VodafoneUK I’ve just had the WORST customer service experience with your ridiculous online bot service. I’ve spent 45mins explaining my situation only for the call handler to not resolve the issue and end the conversation. I need a number to call

  • gregsalop Greg Billington (@gregsalop) reported

    @VodafoneUK Thanks for the offer. I can't be bothered today though. I never get anywhere with it. Let's see what tomorrow brings. Spoiler alert- another tweet from me. Stating how terrible this whole experience has been.

  • urb106 Nico Mirren (@urb106) reported

    @darrengrimes_ @VodafoneUK Poor guy! What an ugly carpet! #wheresyourstyle

  • MrVeesh Vish (@MrVeesh) reported

    @Juggzy @virginmedia I was so pissed with Virgin media after my connection was down for 6 weeks while I was supporting NHS IT infrastructure & being told the best they could do was give me £3 even after accepting THEIR engineer broke the connection in the road I got a @VodafoneUK 5g router.

  • WilderspinJ Justin Wilderspin (@WilderspinJ) reported

    @VodafoneGroup @VodafoneUK Your broadband service is shocking! I will never recommend or use your services again!

  • F_BikerUK TitToTank_Racing (@F_BikerUK) reported

    @VodafoneUK need help! Sim card randomly stopped working, no calls or texts in or out. Says its invalid and your online chat bots and help isn't working! I can't call for obvious reasons!

  • DeanIARoberts Dean (@DeanIARoberts) reported

    @VodafoneUK I'm sorry but in all honesty your ******* useless I want to upgrade early yet no customer service rep can get my order right I give up #cancel

  • OnlyAlex22 Alex 💙 (@OnlyAlex22) reported

    @VodafoneUK I've just support the GB Tech Appeal. #GBTechAppeal

  • Juggzy Juggzy Malone (@Juggzy) reported

    @MrVeesh @virginmedia @VodafoneUK The speeds after this fix are supersonic, though. Really tempted to stay with them.

  • gregsalop Greg Billington (@gregsalop) reported

    Day 39. One day off the 40th day. Seems that @VodafoneUK have given up issuing MCK codes for lent. Can you help @ThatBloke_Jesus