Vodafone

Vodafone Outage Report in Pontarddulais, City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontarddulais, City and County of Swansea, Wales 10/27/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • mandychoccy Coffinsandme 击🦇 (@mandychoccy) reported

    @VodafoneUK I have DM'd, I replied at 0905 to the advisor and since then I have had no reply or even acknowledgement that my replies/details have been seen. Your customer service over the last week has been appalling. I've gone from a happy customer to one that won't recommend you to anyone

  • JohnHayes1987 John Hayes (@JohnHayes1987) reported

    @VodafoneUK Home broadband not working - not ideal when trying to WFH. CW8 4JT

  • dvdpov David Povey (@dvdpov) reported

    @VodafoneUK your website and app are a complete joke, I've been trying to log in for 2 days only to get technical error messages from you. Surely a company who deals with technology should be able to provide a better service

  • kiwilad187 Stephen Potter (@kiwilad187) reported

    Thanks for the help @VodafoneUK at your Lewisham branch! Went in 4 or 5 people standing around doing nothing. Asked for some help with my phone bundle, was told by the manager to go away and ring customer service. It wasn’t the job of people in the shop to do that! #vodafone

  • Zuni1990 Zuni (@Zuni1990) reported

    I would not recommend them to anyone, 12 year with them and get treated horrible with incorrect information and not keeping their word. @VodafoneUK

  • Stephen60115574 Stephen (@Stephen60115574) reported

    @VodafoneGroup @SearleMelanie @VodafoneUK Tried talking to Vodafone total useless looks like I will need to go to offcom just so I can get my PUK CODE unbelievable customer service total disgusting. Please think of the other big companies before you go to Vodafone as EE BT and sky at leased treat you as a human

  • SanjjB Sanj (@SanjjB) reported

    @VodafoneUK Do you really think that after 2 days on the phone to 7 customer service advisors, that I want to be greeted by a bot. Typical response!

  • K_Roy27 Roy (@K_Roy27) reported

    @VodafoneUK Do not even think about to join Vodafone, the worst network provider in the UK. Since i joined always straggling with them. No signal, no internet.... and what they do is sending an other sim card which even worst...

  • RentLAofficial Rent LA (@RentLAofficial) reported

    @VodafoneUK website down, what a crap service

  • sandie_case Sandie Case (@sandie_case) reported

    @VodafoneUK words fail me! My Dad had a stroke and cannot talk. First of all he was MADE to speak on the phone to your reps bcos his house phone line is not working. We cannot get a careline set up bcos if this. Now he has had a text saying up to 8 days for an engineer! NOT GOOD