Vodafone

Vodafone Outage Report in Pontarddulais, City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontarddulais, City and County of Swansea, Wales 12/03/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • vodafoneuknews Vodafone UK News Centre (@vodafoneuknews) reported

    @JMacOfBuxton @davpol8112 Sorry to hear that Jennifer. I'm forwarding your message to our customer care team @VodafoneUK who should be able to help.

  • stairforce John Riley (@stairforce) reported

    @GeorgeMonbiot @VodafoneUK We have had our own issues with Vodafone. It took my wife several years to cancel an account with them.

  • Aardvard8885 John Andrews (@Aardvard8885) reported

    @GeorgeMonbiot @VodafoneUK Just saying it like it is, I have had broadband with Vodafone and have been 1st class to deal with by phone or online, prices great and much my preference over BT who I have had serial problems with in the past.

  • GuireXDan1 Wild Eye Films (@GuireXDan1) reported

    @GeorgeMonbiot @VodafoneUK Hi George, You should alert the Guardian Money team about this. They have a consumer champon dealing with these types of issues.

  • Suzie_Sews Suzie - Conscientiously Fashioned (@Suzie_Sews) reported

    @GeorgeMonbiot @VodafoneUK My mum was charged double to continue with Virgin when my step-dad died. 🥹 She ended account-similar issues.I think she had to write in the end, I know it was very stressful for her.Then when trying to start with another provider I had to help - extremely time consuming. 🤨

  • pingpongpeterg Pete (@pingpongpeterg) reported

    @VodafoneUK @360Art_Design This is beyond stupid - the replacement of humans with supposed AI and machine learning before it’s anywhere near ready (it probably will never be)

  • nwex Andy Gibson (@nwex) reported

    @VodafoneUK @GeorgeMonbiot And there's the problem - "drop us a DM via our BOT". Wasting time talking to a computer.

  • v0iceoftReas0n Neil 🌏👣 (@v0iceoftReas0n) reported

    @GeorgeMonbiot @VodafoneUK Many years ago I had a similar issue with Orange, they continued to charge me for an account that I had closed. It was done over the phone and I received no confirmation of cancellation. Only became aware of it when letters from a debt collection agency arrived.

  • Rachel23085ds Rachel 23085ds (@Rachel23085ds) reported

    @GeorgeMonbiot Sorry you had to go through this, just awful. I had to cancel my DD to leave my contract too and they refused to help even though they owed me money. They put a black mark on my credit file. Would never use again @VodafoneUK

  • poor_n_stained Vote Me for PM!! (@poor_n_stained) reported

    @GeorgeMonbiot @VodafoneUK I have my Internet with @VodafoneUK. It is ****. Connection outages at least twice a day. Complained endlessly and nothing ever changes, just get told "no problem their end." Will be delighted when I can move somewhere else. Would not recommend.