Vodafone

Vodafone Outage Report in Pontarddulais, City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/25/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • SBT_Design SBT_Design (@SBT_Design) reported

    @VodafoneUK We've tried to sort it over the phone and got nowhere other than being told you'll monitor it for 72 hours. There's nothing to monitor! There's no internet! It's down. I don't believe you'll be able to do anything different other than tell me the same thing again.

  • ives4_ives Charlie Ives (@ives4_ives) reported

    @VodafoneUK FIX YOUR WIFI 😤

  • NEAnalytica Piers Clarkson (@NEAnalytica) reported

    @VodafoneUK My elderly Father has had no internet for 2 weeks now, nothing done, asking him to run diagnostics!!! promises made, callbacks never happened and has overcharged him.He has only been with Vodaphone for 3 months. I cannot zoom call him. Worst provider ever. Stay Clear

  • martindodonnell Martin (@martindodonnell) reported

    @VodafoneUK Hi no I'm not a mobile customer anymore just phone and broadband now, although even when a mobile customer I never saw/had any rewards!

  • JackHaughton Jack Haughton (@JackHaughton) reported

    @VodafoneUK gigafast broadband has gone down in Chesterton, Cambridge. Definitely not my equipment as I know someone else with your service nearby, who has also lost connection. Any idea when this will be fixed?

  • Loulabelle_B Loulabelle (@Loulabelle_B) reported

    @VodafoneUK so disappointed, I’m a vulnerable adult, I told you this and you still treat me like crap and don’t answer my questions. I’m done, I’ll go elsewhere.

  • yox2814 ♠️♥️Yox♣️♦️ (@yox2814) reported

    @KTweetUK @VodafoneUK Sounds like thet got their customer service training from the same folks over @ScottishPower. The absolute worst.

  • Al_roar Alistair Heron - Al Fresco (@Al_roar) reported

    @Ofcom @VodafoneUK @MartinSLewis The annoying thing is that this is a mis sellimg scam they've known about for at least seven years and haven't stamped out. They learn nothing. I will certainly register my complaint - thanks.

  • f4r42 (@f4r42) reported

    @VodafoneUK @planetf1 Hi, Has this been fixed? I'm still getting this issue on Android.

  • petestone Pete Stone (@petestone) reported

    @VodafoneUK Hi - is there any reason I wouldn't see the £3 (I think) discount for getting broadband after I login? It tells me to login to get the discounted rate but it doesn't show anything after I do.