Vodafone Outage Report in Pontarddulais, City and County of Swansea, Wales
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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
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E-mailProblems in the last 24 hours in Pontarddulais, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Pontarddulais, Wales
Latest outage, problems and issue reports in Pontarddulais and nearby locations:
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Corey
(@MilwardCorey) reported
from
Swansea, Wales
Ignorant rude useless @VodafoneUK
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Jonathan Clarke
(@clarkey2007) reported
from
Port-Eynon, Wales
@VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.
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David
(@damaje73) reported
from
Swansea, Wales
@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here
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Ben Harris
(@Bentholyptus) reported
from
Swansea, Wales
@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet
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// Tara //
(@immabeahippo) reported
from
Swansea, Wales
@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards
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Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
Come on @VodafoneUK when will service be back to normal on Gower? 😡
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Mr E
(@SimEllett) reported
from
Llanelli, Wales
@VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Mike Prosser
(@prosser_1984) reported
from
Pontardawe, Wales
Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Alex Birtwisle
(@alexbirtwisle) reported
from
Ystradgynlais, Wales
@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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Matt Smith
(@WelshBlackLab) reported
from
Swansea, Wales
@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.
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Charlotte Cymru 🏴
(@Charlotte_Cymru) reported
from
Swansea, Wales
@VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!
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Sarah Michael
(@sarbearmichael) reported
from
Dunvant, Wales
Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏
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Laurence Carpanini
(@lcarpanini) reported
from
Reynoldston, Wales
Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.
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// Tara //
(@immabeahippo) reported
from
Swansea, Wales
@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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charles thomas
(@CJThomas21) reported
Was on the phone with @VodafoneUK for 45 min yesterday to fix my WiFi which seems to have degraded rapidly. Scheduled a callback for 4pm today to see if fixed. No call back. And no it’s not fixed. Had to take all work calls on my mobile.
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Kirsty Singleton
(@KirstySingleto9) reported
@VodafoneUK Your back room elves have now made my problem worse. My app works but they have cancelled my contract without my permission and set up another. Customer care can see the issue but do not have the access to correct.
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dorothy dunshaggin
(@DDunshaggin) reported
@Callan23474387 @VodafoneUK I use BT and have found their customer service very good.
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Chris
(@HawkPigXII) reported
Finally! After yet another call to @VodafoneUK which lasted 90mins and involved being passed to three different people I actually found the one person on their staff that knew what he was doing and it appears that my issue has at last been resolved
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Kirsty Singleton
(@KirstySingleto9) reported
@VodafoneUK A problem for five months now. It has been escalated again. It seems to me if your back room elves had to deal with customers they might be more motivated to do their job better. Instead of leaving the customer care agents to take the flack.
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Katie
(@Katied_25) reported
@VodafoneUK the most incompetent ‘help’ I have ever received. Lied to about my contract which would have cost me £70+. Never using Vodafone ever again. Love from a (now ex) customer since 2007
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CEOemail ✉ - Marcus Williamson
(@CEOemail) reported
@VodafoneUK @Callan23474387 On what email address and telephone number can Vodafone UK customers reach customer service, please?
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Kirsty Singleton
(@KirstySingleto9) reported
@VodafoneUK Silence is not an agreement if contract. You cannot hold me to a contract I have not signed for. I wish to terminate my vodafone account without charges.
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Chris "Team Leonie " Cooper
(@Callan23474387) reported
@VodafoneUK @CEOemail Hey, 👋 you can reach a queue who want to talk to your Customer Service team by calling those numbers. Assuming you have coffee and sandwiches to eat during the wait.
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James Field
(@jamesfield5) reported
@VodafoneUK terrible customer service, take a week to find out what has happened to the new phone I’ve ordered. Finally ‘resolve’ it and they order the wrong phone to be sent to me… guess what when I call back they can’t find the status of my order again 👍