Vodafone

Vodafone Outage Report in Pontarddulais, City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/23/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOnlyRobmdk Name cannot be blank. (@TheOnlyRobmdk) reported

    @VodafoneUK @tony_spumoni Do these price changes mean your staff will answer the phone in the UK and problems actually be dealt with, or are you still outsourcing to India for cheap labour and give zero ***** to your clientele.

  • rickwoska Rick Woska (@rickwoska) reported

    @VodafoneUK How can I get to actually speak to someone in customer services please? Your automated system keeps sending me texts to do things online, but this isn’t what I want to do

  • Tartan_Julie Julie (@Tartan_Julie) reported

    I have given up trying to sign up to @VodafoneUK.A sim only package/30GB/Unlimited mins&texts for £10 is truly too good to be true coz they make it impossible to get.Neither online or thru chat.was transferred constantly &hit a brick wall.I gave up! I never give up but u beat me

  • richard_rjw72 Richard williams (@richard_rjw72) reported

    @VodafoneUK as we are having the yearly screw your customer price hike. Why does mobile use CPI and WHY do you now add an extra 3.9% on top of that? And for broadband you use RPI ?

  • rosieesunshine Rosiee Sunshine ❣️1st Cammiversary month❣️ (@rosieesunshine) reported

    & on top of that, @VodafoneUK still won't let me cancel a mobile internet plan that I don't even use because it doesn't work anywhere near as well as I was promised on purchase unless I pay over £1000 in a cancellation fee. Snakiest company around 0/10🐍🐍🐍

  • CRoshBakes Cherith (@CRoshBakes) reported

    Hi @VodafoneUK can I just check, do I need to activate my entertainment selection within any set timescale of my phone plan being set up? Can I use it later down the line instead of immediate? Thanks

  • CharityVinyl Charity Vinyl (@CharityVinyl) reported

    @VodafoneUK First, it’s nigh on impossible to speak to someone. Second, when I do it’s painfully protracted and involves being passed from pillar to post. Third, you’ve had two chances to put my issues right but you have misled, lied and wasted my time. After 10 years it’s time to leave.

  • mandy_goodwman mandy (@mandy_goodwman) reported

    @VodafoneUK I am unable to access the myvodafone app? Comes up and then drops right off before gaining access? Can you help?

  • zoee1973 Zoe E (@zoee1973) reported

    @VodafoneUK I’d like to raise an official complaint because this isn’t acceptable. Issues happen, but how you handle them matters.

  • LordPotax Slaastad-Racing (@LordPotax) reported

    @TRandolfski @VodafoneUK Know exactly how you feel with delivery UPS they delivered my package far from my home, and the deliver man signed it himself. UPS supoort did not help at all.