Vodafone

Vodafone Outage Report in Pontarddulais, City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/17/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Swansea, Wales

    Customer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave_Mike_G Dave G (@Dave_Mike_G) reported

    @VodafoneUK If I could it would either be Robin Williams for sure. I never had the chance to meet the legend. 😰 #vodafonetreats

  • SMStrachan Scott Strachan (@SMStrachan) reported

    @MsGayGay @VodafoneUK Totally agree. I quit Vodafone after years because of the terrible network reception, and even worse customer service. Shameful.

  • L33m5_ Leems (@L33m5_) reported

    @VodafoneUK Boris Johnson so I can tell him what an awful job he's done throughout this pandemic #vodafonetreats

  • TheRealNickJury Nick Jury (@TheRealNickJury) reported

    @VodafoneUK I’m a Vodafone customer. The last few days my iPhone has a message coming up on the screen every so often telling me the #Sim is invalid or there’s no Sim installed. The Sim was installed more than a year ago. Can you #help? Thanks.

  • luckystars94 Ryan (@luckystars94) reported

    @VodafoneUK Michael Mcintyre all day! Imagine all the bad days through lockdown 3.0 you have had. Give him a call and he would crack you up with some jokes!🥳 #vodafonetreats

  • nathsvictory Katie (@nathsvictory) reported

    @VodafoneUK #vodafonetreats I’d love to have @MaxGeorge in my contacts , he’s so down to earth and you can literally talk to him about anything . I’d love to talk to him to cheer me up and talk about his music because it’s incredible and I miss him so so much

  • AyeshaShez x.x.Aye.shez.x.x (@AyeshaShez) reported

    @VodafoneUK I replied way before time right answer too and again fail never have any luck I’m giving up

  • JannaBrodie Janna Brodie (@JannaBrodie) reported

    @VodafoneUK can you let me know the details for making a complaint? I’ve been incorrectly billed after being told no payment was due and I’m fed up of trying to get in touch with customer service to just get false information

  • RaveCozensHardy Raven Cozens-Hardy (@RaveCozensHardy) reported

    @VodafoneUK Hi I have sure signal & a Samsung fold, - no wifi calling on it, if you switch off sure signal I will have zero signal at my home address- NR11 7LS, what do you recommend I do. Also not happy I spent £60 on a device that's going to be redundant.

  • BHAFC1901 The Chip Stealing Seagull (@BHAFC1901) reported

    @VodafoneUK Hi Ive just got a PAYG sim for a little while & topped up 5, then got put on a bundle with 50mb data which lasted about 2 minutes. Do you take the data I now use from my balance or the card I topped up with as I thought you would just use the balance on my phone HELP