Vodafone

Vodafone Outage Report in Pontarddulais, City and County of Swansea, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Pontarddulais, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Pontarddulais and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Pontarddulais, City and County of Swansea, Wales 11/30/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Pontarddulais, Wales

Latest outage, problems and issue reports in Pontarddulais and nearby locations:

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Come on @VodafoneUK when will service be back to normal on Gower? 😡

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • clarkey2007 Jonathan Clarke (@clarkey2007) reported from Port-Eynon, Wales

    @VodafoneUK we are in 2019 and yet can't get a signal in Gower Swansea shocking service.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • lcarpanini Laurence Carpanini (@lcarpanini) reported from Reynoldston, Wales

    Has @VodafoneUK had a melt down today? Is it only me who has been disconnected all day and unable to male contact or get status updates?? 😡😡

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • SimEllett Mr E (@SimEllett) reported from Llanelli, Wales

    @VodafoneUK really disappointed with your systems, spent 1.5 hrs trying to upgrade via online chat. Poor bloke was stumped. Still no upgrade, tempted to go elsewhere. Been with you many years, should not be this hard.

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyNorth89 Amy North (@AmyNorth89) reported

    I put the request in on Friday with @VodafoneUK and was told 24 hours. My boyfriend did the same thing and his was switched within 20 minutes. So we head into a store to be told there's a wider issue, it'll be fixed in 24 hours. Sunday rolls around, I still can't use my phone 2/?

  • isaac_t_6 Isaac Thompson (@isaac_t_6) reported

    @EllieJakey @VodafoneUK They give users a lot of runaround on issues like this, you can message “incsunlocks_” on instagram to get it unlocked, they helped me out with mine

  • AmyNorth89 Amy North (@AmyNorth89) reported

    We head into a @VodafoneUK store again. The person can't help so I phone 191. The woman insists she has escalated it and it'll be sorted in 24 hours. Guess what? It isn't! Tuesday arrives and I spend another lunch hour on the phone on hold as the person helping is 3/?

  • DeltaCypher DeltaCypher (@DeltaCypher) reported

    @VodafoneUK i put in an unlock request for an old iPhone 3GS months ago and have heard nothing back, I tried a second time and was told it was being done but still it won’t take my o2 sim, would you be able to help me get it unlocked?

  • AmyNorth89 Amy North (@AmyNorth89) reported

    I'm stuck in limbo, have wasted hours on this and @VodafoneUK can't/won't help!

  • belder31841207 belder (@belder31841207) reported

    @VodafoneUK broadband is down in Manchester (all lights are white), followed steps online, is this a planned outage?

  • kiraswurld kira’(kai•ray)𖤐BLM (@kiraswurld) reported

    @ImaginaryCard @VodafoneUK no seriously i get no service

  • AlastairA Alastair A (@AlastairA) reported

    @VodafoneUK So, have Vodafone been hacked? Or is the interface between your customer service systems, your fault reference systems, and/or your customer SMS alert systems horribly broken?

  • nicolajayranson Nikki Ranson (@nicolajayranson) reported

    Never thought I would see the day that I say I can’t wait to be on @VodafoneUK ….. currently in Edinburgh for the day and Vodafone is 5G on the husbands phone and I’ve only 3G on @ThreeUK … Hurry Mr Postie and deliver my @VOXI_UK sim!!!

  • McDad19 McDad (@McDad19) reported

    I spend over £100 a month with you @VodafoneUK and you've lost a customer. Your eSim migration support is shocking and there's no 24/7 Support - we're now a phone down thanks to you. Pat on the back for your shocking service. #VodafoneFail #LeaveVodafone #Vodafonesucks