Vodafone

Vodafone Outage Report in Neath, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Neath, Wales 02/02/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • DanBrearley3 Dan Brearley (@DanBrearley3) reported

    Second time in less than a year that I'm without service. Shocking customer services from @VodafoneGroup @VodafoneUK YET AGAIN! 6 days without service last time, how long this time? I'm not an engineer - I won't do your job for you - can you take the face off your socket?! NO!

  • ellaisblessed Charlee (@ellaisblessed) reported

    @Askvodafonegh @VodafoneGhana @VodafoneUK I waited for you to resolve my basic issue. I speak with Chris for 3hrs and STILL no answer after waiting 24hrs (the timeframe you gave) and he ends the chat?! This customer service is poor. This is a simple task!

  • rreczulski robert reczulski (@rreczulski) reported

    @VodafoneUK I'm having problems with reception on phone, it's all garbled & impossible to understand,is there a reception problem in North Lincs area? It's not phone as I went to buy another! And the same result!

  • sophieayers1982 Sophie Ayers (@sophieayers1982) reported

    @VodafoneUK broadband still not fixed. No communication from you whatsoever. Can you please help as this is getting ridiculous

  • Buckowolf Bucko (@Buckowolf) reported

    @VodafoneUK I have someone dealing with this and calling me back tomorrow. I’ve been with you for years and I don’t get that I’m a valued customer! Pathetic! 😡

  • Vict0ria_Jane VJ (@Vict0ria_Jane) reported

    @WillowsCrayon @VodafoneUK @CPWTweets Crazy!! I had the worst credit score ever, owed £350 for an old contract and still got a new phone contract! (This was nearly 20 years ago though)

  • cath21_98 Catherine Lombardo (@cath21_98) reported

    @VodafoneUK good to talk to 1 of your managers this evening. I hope he meant it about escalating my complaint to your back office team because I am unhappy about PAYG 1 being triggered without any usage. I expect a call back, an explanation and a refund of the latest £1 charge.

  • NOMORE655 Antfia Andrew (@NOMORE655) reported

    @VodafoneUK Slogan is keep connecting cause it never actually connects

  • simonrfox Simonfox (@simonrfox) reported

    @VodafoneUK just a thought for this and next year, thousands of brits will undertake caravan holidays in the Uk (haven etc) these sites often have the worse signal strength of anywhere being costal, this could be a huge marketing and revenue source with extra data etc used

  • LucyPaige10 Lucy ♧ (@LucyPaige10) reported

    I swear, @VodafoneUK has the WORST customer service