Vodafone

Vodafone Outage Report in Neath, Wales

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Outage Chart in Neath, Wales 02/02/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • sarbearmichael Sarah Michael (@sarbearmichael) reported from Dunvant, Wales

    Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏

  • Bentholyptus Ben Harris (@Bentholyptus) reported from Swansea, Wales

    @VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet

  • NicolaFine1 Nicola Fine (@NicolaFine1) reported from Swansea, Wales

    Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards

  • MilwardCorey Corey (@MilwardCorey) reported from Swansea, Wales

    Ignorant rude useless @VodafoneUK

  • alexbirtwisle Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales

    @VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.

  • WelshBlackLab Matt Smith (@WelshBlackLab) reported from Swansea, Wales

    @VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    @FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support

  • immabeahippo // Tara // (@immabeahippo) reported from Swansea, Wales

    @VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards

  • prosser_1984 Mike Prosser (@prosser_1984) reported from Pontardawe, Wales

    Thanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!

  • lloydashley91 Lloyd Ashley (@lloydashley91) reported from Porthcawl, Wales

    The customer service from @VodafoneUK is an absolute joke

  • bethan_maunder Beth 🦢⚽️🐕 (@bethan_maunder) reported from Pontardawe, Wales

    Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!

  • KevDocChild Kevin Child (@KevDocChild) reported from Swansea, Wales

    @VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.

  • damaje73 David (@damaje73) reported from Swansea, Wales

    @egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here

  • leannemrichards Leanne Richards (@leannemrichards) reported from Bishopston, Wales

    @VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead

  • Charlotte_Cymru Charlotte Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Charlotte_Cymru) reported from Swansea, Wales

    @VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING

  • toughcheese13 The Hayes (@toughcheese13) reported from Tondu, Wales

    The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • project_cao Project Cao (@project_cao) reported

    @VodafoneUK I need a single point of contact to help me resolve the issue. Was told this not possible. Every day I’m being told i’ll hear in 24 hours and every day it’s me calling back. causing loss of earnings, so much stress and we haven’t been offered a temporary solution for meantime.

  • JohnAnonSmithy John (anon) Smith (@JohnAnonSmithy) reported

    Wow. What has happened to #vodafoneuk customer service? Was once quite decent. Leave them for a few months and they go on a recruitment spree in the customer service reject bin. Simple questions left unanswered. I would have recommended them on that alone at one point but AVOID

  • sianjordanart Sian Jordan (@sianjordanart) reported

    @VodafoneUK I’m trying to get on your website and app but it’s the only website and app that’s not working?

  • JohndeWinton John de Winton💙 (@JohndeWinton) reported

    after 25 mins with a helpline @VodafoneUK I still cant log in. How can I cancel this account

  • markshales Shark Males (@markshales) reported

    @VodafoneUK I am still without internet, so yes I require further help. I was told by one of your colleagues on the phone that an Open Reach engineer sorted the line, but did not actually attend my address, begging the question "Why was I told by Vodafone that I needed to be in the house?"

  • DahiyaFarina Farina Dahiya (@DahiyaFarina) reported

    @VodafoneUK what’s wrong with my 5g??? Y have u turned it off? My bill is paid! Can u fix it ASAP?

  • ashic ashic (@ashic) reported

    Hey @VodafoneUK ... somebody transferred their number to your network, which is one digit away from my number. The rep must have entered my number for comms and I'm getting all their notifications from vodafone. How do I stop getting these messages?

  • Itquan4 V a l k y r i e :) (@Itquan4) reported

    @VodafoneUK (area: Hounslow, London) i had internet all of yesterday when the outage was supposed to be out but now (april 11th) i wake up to no wifi at all, isn't supposed to be back up by now

  • project_cao Project Cao (@project_cao) reported

    @VodafoneUK After putting in a lengthy complaint online about it all I was called and told it will be sorted then I was transferred to the team who I was complaining about. Who again couldn’t help and have lied with regards to contacting me back within timeframes.

  • CumwitElla6886 Ella Fitzgerald (@CumwitElla6886) reported

    @kirstmichellle @VodafoneUK Sorry about that 🥺, try messaging free ferdycods4 on instagram their team can help you