Vodafone Outage Report in Neath, Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Vodafone
Vodafone is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (58%)
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Phone (19%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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// Tara //
(@immabeahippo) reported
from
Swansea, Wales
@VodafoneUK My mum! She’s been so under the weather with a bad sinus infection recently #VeryMeRewards
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
The customer service from @VodafoneUK is an absolute joke
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Lloyd Ashley
(@lloydashley91) reported
from
Porthcawl, Wales
@FebeAshley @VodafoneUK 👏👏👏 well done @VodafoneUK for doing why you can to support
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Beth 🦢⚽️🐕
(@bethan_maunder) reported
from
Pontardawe, Wales
Worst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
The @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me 😡😡😡
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Kevin Child
(@KevDocChild) reported
from
Swansea, Wales
@VodafoneUK oh dear not a good start to our new relationship. I’ve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.
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Charlotte Cymru 🏴
(@Charlotte_Cymru) reported
from
Swansea, Wales
@VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING
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Ben Harris
(@Bentholyptus) reported
from
Swansea, Wales
@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet
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Alex Birtwisle
(@alexbirtwisle) reported
from
Ystradgynlais, Wales
@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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The Hayes
(@toughcheese13) reported
from
Tondu, Wales
1/2 @VodafoneUK 23 days without a landline or broadband and today was my fix date but guess what? No landline or broadband!!! And I’m now trying to ring them and the line keeps going dead
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Sarah Michael
(@sarbearmichael) reported
from
Dunvant, Wales
Finally, some actual mobile signal at my house! @VodafoneUK to the rescue 👏
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Matt Smith
(@WelshBlackLab) reported
from
Swansea, Wales
@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DM’s either #whatsthepoint
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Niki Haggerty-James
(@NicholajamesNj) reported
from
Bridgend, Wales
@VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling
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David
(@damaje73) reported
from
Swansea, Wales
@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here
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Leanne Richards
(@leannemrichards) reported
from
Bishopston, Wales
@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.
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// Tara //
(@immabeahippo) reported
from
Swansea, Wales
@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off 😂 #VeryMeRewards
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Rebecca Whittington
(@RebeccaWMedia) reported
@VodafoneUK Thanks, but yesterday our live chat experience was so poor I’m not sure I’d be any further on this evening, our customer service experience has been terrible. And I am perplexed as to why it breaches data protection to tell me if there are network problems for @vodafoneuk in LS29
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Dan Surridge
(@thedansurridge) reported
@VodafoneUK so annoyed and angry with your broadband customer service - had a hardware issue with router last week, was expecting an exchange. Called this morning to check ETA and it turns out not only was the order not put in I now have to have a engineer visit before sending!
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Helen Urie
(@HLU1982) reported
@VodafoneUK are there broadband problems in E8, London ? Connection keeps dropping, not ideal when I have multiple zoom meetings
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Tom Sapsted
(@sapsted) reported
@VodafoneUK would it be possible to get some extra data for a few days for my mobile so I can wfh? My @EE broadband has gone down and the fix time is 24-48 hours! Would prefer not to get fired... The outcome of this will decide who is the best network 🤔
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ishwar Choudhary
(@ishwarC48925992) reported
@VodafoneUK Making complaints about network issue for more than 40 days.. issue not solve..wasting time & stress to me.. last contract with Vodafone.. poor customer service.. very poor network..
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Dr Rebecca Whittington
(@RebeccaWMedia) reported
Hello @vodafoneuk we’ve been without broadband for 24 hours now. We spent at least 2.5 of those hours on your support chat, only to be told there is an Openreach problem in our area. So, can you confirm if that’s still the case in LS29?
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Damien A Passmore
(@damien_a_p) reported
Well, @VodafoneUK, this morning you lost a customer. Two weeks of problems of your creation and "customer service" advisers that couldn't add a shred of humanity, understanding or ability to fix YOUR mistakes. Absolutely unacceptable levels of customer care.
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Damien A Passmore
(@damien_a_p) reported
@ShitThingsRDG @VodafoneUK It's crazy. I know from my time there that they worked their arses off to improve the problems (and profile) of their customer service and it just feels like it's back to that substandard level again. An inflexible inability to recognise when a customer has been wronged
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XAir
(@XAirMedia) reported
@TFM_MarkDavison @VodafoneUK I was with @VodafoneUK and they secretly over charged me... I was paying £22 for 2GB of data unlimited phone calls and messages. I'm now with BT I'm paying £20 for unlimited data minutes and texts. Tbh vodafone is just terrible.
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Robin McKelvie
(@robinmckelvie) reported
So @VodafoneUK @VodafoneUKBiz despite repeated assurances you’ve not bothered keeping my old business landline. Going to take 10 days to get it transferred back. Terrible way to treat customers, business or otherwise. Any excuses?