Vodafone outages and service status in Neath, Wales
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- Vodafone generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Sarah Michael (@sarbearmichael) reported from Dunvant, WalesFinally, some actual mobile signal at my house! @VodafoneUK to the rescue ๐
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James Vincent ๐ณ๏ธโ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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David (@damaje73) reported from Swansea, Wales@egansmind @AppleSupport At least you have managed to get a handset, no stock in the UK apparently. @VodafoneUK causing me proper first world problems here
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Niki Haggerty-James (@NicholajamesNj) reported from Bridgend, Wales@VodafoneUK Shocking service and 4 hours spent trying to cancel an upgrade this weekend. #complaint #misselling
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Lloyd Ashley (@lloydashley91) reported from Porthcawl, WalesThe customer service from @VodafoneUK is an absolute joke
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The Hayes (@toughcheese13) reported from Tondu, WalesThe @VodafoneUK saga continues - 2 calls today, 1 the line was so bad!! Another day without broadband and now another 24hrs until a manager can call me ๐ก๐ก๐ก
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@VodafoneUK They're great, but like I say, I need a 5G phone and a 5G signal first!
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Ben Harris (@Bentholyptus) reported from Swansea, Wales@VodafoneUK our broadband with you was due to be activated yesterday. Today, still no broadband. All lights on router indicate no issues, but can't connect wirelessy or with cable I'm having to work from home and need access to internet
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Matt Smith (@WelshBlackLab) reported from Swansea, Wales@VodafoneUK still no callback from you guys #epicfail on the customer service front and no answer to my DMโs either #whatsthepoint
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Alex Birtwisle (@alexbirtwisle) reported from Ystradgynlais, Wales@VodafoneUK We appear to have lost all Vodafone signal in the SA9 postcode.
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Mike Prosser (@prosser_1984) reported from Pontardawe, WalesThanks for the quick fix on the broadband problem @VodafoneUK. Reported issue Saturday lunchtime.... got back online Sunday lunchtime. Part of me was expecting it to be left until Monday atleast. #HappyCustomer
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Beth ๐ฆขโฝ๏ธ๐ (@bethan_maunder) reported from Pontardawe, WalesWorst customer service ever from @VodafoneUK No one answering phonecalls, cut off from web chat 3 times in last 30 mins!!!
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Kevin Child (@KevDocChild) reported from Swansea, Wales@VodafoneUK oh dear not a good start to our new relationship. Iโve just come over to you as you promised better service at a better price! Not my experience in the last two days of being a customer. Auto service said wait time 1-2 minutes errr 22 minutes so far! #regret so soon.
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Leanne Richards (@leannemrichards) reported from Bishopston, Wales@VodafoneUK can you check out the mobile signal in the SA3 area loads of residents getting regular drop out on phone calls. So frustraing.
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// Tara // (@immabeahippo) reported from Swansea, Wales@VodafoneUK My resolution is to study smarter not harder - wasting so much time on bad organisation and ineffective revision methods and I just want my work to start paying off ๐ #VeryMeRewards
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Charlotte Cymru ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Charlotte_Cymru) reported from Swansea, Wales@VodafoneUK your customer services for your #BusinessAccounts is absolutely #SHOCKING
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Angharad Stenner (@SproutStenner) reported from Swansea, WalesCustomer live chat at @VodafoneUK is absolutely appalling. Cannot wait for my contract to end! #lies #fullofshit
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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CentralActon ๐ (@CentrAct1) reported@Derek959Derek @VodafoneUK opposes digital exclusion, whoever suffers it. They support all sorts, of which asylum-seekers form a small part. The work is generous and inclusive.
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Meenesh Mistry (@MintyCondition) reported@VodafoneUK your incredibly helpful in store staff have to suffer with an incredibly slow system. It really devalues the service you offer and Iโm sure demotivates the staff
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Or Sassur (@Orsassur2) reported@VodafoneUK @VodafoneUK, your customer service in London was an absolute disgrace. I went to your store simply to buy a Vodafone SIM card and was treated like an enemy of the Crown rather than a potential customer. The attitude of the staff was arrogant, hostile and completely disproportionate to such a simple request. When a customer challenges poor service, your employees should not respond with intimidation, threats or an attitude designed to make the customer feel unwelcome. Your store staff are there to serve customersโnot interrogate them as if they were members of the Secret Service. I expected professionalism from a major British telecommunications company. Instead, I experienced arrogance, hostility and behaviour that left me questioning whether Vodafone actually wants customers. @VodafoneUK, is this really the standard of customer service you consider acceptable in London? Because if so, the problem isn't the customer. The problem is Vodafone.
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Granny H ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐ฌ๐ง (@Heather22311814) reportedCancel @VodafoneUK ๐๐๐
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Judgesmyth ๐ฉต๐ฌ๐ง (@Judgesmyth893) reportedI am a customer of yours, and have been for over 20 years. Is it true that you are involved with "Care For Calais," and dishing out Mobile Phones and SIM Cards to illegal immigrants?? My contract is up with yourselves shortly, and if this is true, IM GONE!!! @VodafoneUK
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Matthew Laughey ๐๐ (@laughey_m) reported@VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???
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Simon Danczuk (@SimonDanczuk) reportedThinking about it, do @VodafoneUK make any money from the government issuing these emergency alerts?..
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Hywel Evans (@hywelsuchevans) reportedJust had an interesting call from @VodafoneUK Technical Support team who did not know what an Ethernet Cable was. Vodafone you gone down hill seriuously. Who are these clowns you are employing?
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Nick Lawton (@Pontemiller) reported@VodafoneUK yet again that TOBi chat thing is rubbish, never known so many issues with it. Possibly lost a customer.
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Dave ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Big_Grumps) reported@VodafoneUK if I get a new phone and I decide I don't like the colour, do I have to return it, cancel the whole order and reorder another colour again?