Vodafone Outage in Hungerford, West Berkshire, England

@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision

@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup

Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail

Utterly runbish customer service today @VodafoneUK Since moving BB to you service been intermittent. You monitored line for 24 hrs, said there was a fault. You booked an engineer for today. I took time off wrk. You called to discuss issue & said there was no engineer booked.

@VodafoneUK So you turned the damn mast on have you, finally.

Paid Vue cinemas £0 for 2 tickets. Thanks @VodafoneUK, a perk to an otherwise extremely average service.

@VodafoneUK to be honest it's quite annoying that your renewal team can't help with customer service issues I have. If you call me to get me to lock in a contract for 18 months it would be better if you could deal with billing errors.

Cannot WAIT to get out a contract with @VodafoneUK for good, they are unhelpful, employ rude staff without any customer service, and LIARS 😊

@VodafoneUK Nooooo @O2 is far better than Vodafone, better coverage , customer service the lot. Endless issue when on red, not one on the blue 👍🏼

@LadyLiff @VodafoneGroup @VodafoneUK I have the email address for their CEO, shit happens when you message him!!

Customer service of @VodafoneUK are a joke 😅

@VodafoneUK not happy with the service. I’ve upgraded my sim free contract today and now I don’t a service!!! What a load b......t!!! I can’t even complain cause it’s now past 8pm!!! arrrrrggghhhhh!!!!!

@VodafoneUK gives a text offering super fast broadband with higher speeds then I get or money off. Think it may be a slight infrastructure upgrade by @WeAreOpenreach before they can offer that In the countryside. So never will happen unless they like to offer it 4 free.

@virginmedia To be honest we cant be bothered. It shouldn’t be this difficult to get the information we require. As I said she’ll take her business elsewhere and hopefully she’ll receive better service from @VodafoneUK instead!

@VodafoneUK My children have treated me to a cleaner as I recently broke my wrist for my #MothersDay treat #VeryMeTuesday

@VodafoneUK @VodafoneGroup I am utterly lost for words. Not only has my bill been continually incorrect, you reflect your errors in my credit report ! #unbelieveable #incompetence

Guess we are going to court @VodafoneUK I look forward to it! I have NEVER known such atrocious customer service in all my life

@VodafoneUK full of promised phone calls, which, funnily enough you never EVER get returned! Cancel my contact, I’M OUT!!!!!

@VodafoneUK seriously will look to change supplier when my contract ends. You are absolutely useless, and don’t even reply saying how sorry you are and you hope you can help because you have a bunch of idiots working in your customer service department.

@VodafoneUK I’ve spoke to four different online chat members, then advised to call somebody, of whom was about as much use as a chocolate teapot. Seriously, you are bloody awful.

@VodafoneUK @O2 doing nothing for anyone trapped on their network

@mcsquidge @VodafoneUK @barnardos @BritishRedCross @safelives_ @bt_uk And now "customer services" won't help as I've logged a formal complaint and they don't comment whilst matters are being "handled" by them

@VodafoneUK It's fine, it seems like @bt_uk have sorted their act out since being shamed in the media and the internet has been fine for the time being. Excuse me for not accepting your help when I'm well aware that the problem isn't on my end. Thank you.

@VodafoneUK . Very poor, took me 3 + hrs of live chat today to get Vodafone to top up a dongle that I paid for & came out of my account on the 28th, she is 70+ years old & isolating & enjoys using her tablet, could try harder

@VodafoneUK yet again Internet down and won't come back on...

@VodafoneUK not including the hours spent on customer service at the start of the contract trying to actually get it sorted, promised call backs missed, jumping through hoops to even get technical help.

@ljsurrage @VodafoneUK OMG don’t 😭 we have the exact same issues and it seems as though you have to complain online in order for someone to do something and even that doesn’t work.

Don’t ever get @VodafoneUK internet. Worst experience ever

@__lifeofsai @VodafoneUK If I think for too long about the phonecalls I’ve had with them over our broadband I actually have to lie down for quite some time

Defo moving phone providers after that @VodafoneUK are crap😣😣