Vodafone Outage Report in Hungerford, West Berkshire, England
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E-mailProblems in the last 24 hours in Hungerford, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Hungerford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vodafone users through our website.
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Internet (62%)
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Phone (16%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Vodafone Issues Reports Near Hungerford, England
Latest outage, problems and issue reports in Hungerford and nearby locations:
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Mark Allen
(@Impressive) reported
from
Compton, England
After 3 days, 4 support calls, 6 people and 6+ hours of my time (and much disruption and stress)... we finally have @VodafoneUK broadband live. #relieved but #dissapointed - Thanks to Ahmed from 2nd line support
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naomiconneely
(@naomimainland) reported
from
Overton, England
@VodafoneUK No, same network but new contract and number transferred to my sons name. Different stories from everyone we talk to!
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK service is down from last 02 days and there is queue of 30-45 mins of call center guys. Could you please resolve issue. Will provide details on messages..
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
Hi @VodafoneUK is there a support email address I can use for a question which is too detailed for the online chat channel? Thanks.
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Prince of Wiltshire.
(@Joe_standing) reported
from
Marlborough, England
I was also told I would be called back at an allotted time after waiting for 2 hours on hold for only to never get a call back. But Jacob @VodafoneUK customer support was very helpful. It’s either one extreme or the other with my experience. Hopefully we won’t have any issues...
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David Wolfe
(@davidwolfe58) reported
from
Easton, England
Gave up waiting after 38 minutes on hold this pm to @VodafoneUK broad band support line #fail
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Andrew Chapman
(@AndrewChapman) reported
from
Wantage, England
Utterly runbish customer service today @VodafoneUK Since moving BB to you service been intermittent. You monitored line for 24 hrs, said there was a fault. You booked an engineer for today. I took time off wrk. You called to discuss issue & said there was no engineer booked.
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Brent Dearle
(@brentyboy55) reported
from
Newbury, England
Hello @NoVodafone4G @VodafoneUK what's up with the signal in RG 14 7BH it's been rubbish for 3 days, I've DMd you but you haven't bothered to reply.
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Niraj Bais
(@NirajBais007) reported
from
Newbury, England
@VodafoneUK Details has been shared. I am still in a queue from last 45 mins on call center. Could you please address this issue at earliest.
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alan blake
(@Blake46Alan) reported
from
Swindon, England
@DavidDavisMP @VodafoneUK Boo hoo. Shame you never spent 6 hours reading about the benefits for the UK of being in a single market with Europe.🇪🇺🇪🇺🇪🇺
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paul hargreaves
(@hargreavespaul) reported
from
Newbury, England
@VodafoneUK 🤬🤬🤬really not happy rubbish customer support
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@VodafoneUK and so...5 hours worth of phone calls today with a number of different people & no one has any authority to sort ANYTHING OUT! 22 years as a loyal customer & you couldn’t give two shits!! I now have to wait 2 days for a manager to call me! Just wow @VodafoneUK
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zoe victoria
(@topshoprocks) reported
from
Thatcham, England
@kathrynstimpson @VodafoneUK It’s ridiculous trying to get anything resolved isn’t it & god forbid the call drops you have to start all over again it’s painful frustrating & no managers are available! Where are all these ‘managers’ I’m sorry you’ve had problems too
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Terry Davis
(@terrydavis377) reported
from
Swindon, England
@piersmorgan what is your opinion on mobile phone companies ie @VodafoneUK raising their prices in these unfamiliar times caused by this horrible desease. Surly they they should have a serious look at themselves and rethink this decision
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Prince of Wiltshire.
(@Joe_standing) reported
from
Marlborough, England
I’ve been spending the last week or so sorting out internet at my girlfriends place with @VodafoneUK and although their customer support are great, their website/ customer portal seemingly can’t stop crashing. For a ‘leader’ in British telecoms, their web presence is shocking.
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Debarchan Mohanty
(@debarchan08) reported
from
Newbury, England
@offCOMM @VodafoneUK I am really gutted on broadband go live date. When I initiate the process to switch broadband service from BT Vodafone given a date of 20th Jan as go live date but unfortunately I am out of internet for whole day.@VodafoneGroup
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Mark Fennell.
(@marcmarkie75) reported
from
East Garston, England
@VodafoneUK not working in my area. RG177EX
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.
(@ellieebrown_x) reported
from
Newbury, England
@VodafoneUK can someone help please? I have no internet working ever. Paying £60 for making phone calls and sitting on WIFI
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Claire Vincent
(@clairevincent) reported
from
Thatcham, England
@VodafoneUK the feel good Friday treat is already sold out! It’s 6.10am? Very poor Vodafone, am not impressed
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Glenn franklin
(@Glenn_fra) reported
from
Swindon, England
@VodafoneUK can I ask a quick questions about your one number service please
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@A138967) reported
The phone saga drama continues! Got my phone on @VodafoneUK from @currys (aka Carphone Warehouse) over a month ago and it's still not set up and working! Carphone Warehouse say the phone has been dispatched and the order is complete, however Vodafone tell me the problem is with
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Jasmine rigby
(@jasmine_rigby) reported
@VodafoneUK I’ve paid 2 more bills since I rang to cancel my contract instead of the cancellation fee I was told, I’m confused to why I’ve just paid another bill when it’s supposed to be cancelled?
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Sir Adrian Atkinson 🕷️ 👨🏻🎤 💚🍃🌻
(@AdrianPAtkinson) reported
Omg @VodafoneUK your complaints customer service system is a joke, asking customers feeling intimidated to return to a a shop to make a complaint in person because they have no control over franchise shops. People Don’t go to #vodafoneclapham junction
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Pierre
(@notanusername) reported
@simon_wookey @ianvisits @VodafoneUK I've experienced the same issues. It's frustrating at times, but I always assumed WiFi wasn't really meant to be used on moving trains anyway. It's still useful for when you are waiting on the platform
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ianVisits
(@ianvisits) reported
@simon_wookey @VodafoneUK Ok. You evidently had problems that were not experienced by the majority of users.
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R S
(@sacchabhartiya0) reported
@VodafoneUK Had very had experience with vodafone, my fibre broadband was going to install today, waited whole day and when contact @1800, was told install engineer cancelled and next available on 28th. Said not acceptable as was not informed and current service end today. Agent cancel ac.
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Janey
(@_Janey_J) reported
@VodafoneUK Had a broadband issue yesterday, rang your customer service who booked an appointment for an engineer today. Engineer arrived at 8am on the dot. He even drove to a colleague in the area to get me a wire as he didn’t have one. All working again now. Superb service. Thank you 🙏🏼
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ᘜ-ᗴᒪᒪᗩ
(@BiGFiSH8152) reported
@VodafoneUK Help please! My mum lost her phone at LHR yesterday just before she boarded her flight. She is now in the USA. How do I go about cancelling her phone? I’ve tried locating it using lost and found at the airport. Thanks
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StreamyComaYT (Nick)
(@UKAnonymousYT) reported
@VodafoneUK for 7 hours now ive been trying to access my Vodafone online to pay my bill but down for maintenance, how can it be that bad for 7 plus hours
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Currys
(@currys) reported
@A138967 @VodafoneUK Hi, Mark. We're sorry to learn that your phone is still not set up. Could you please send a DM elaborating on the issue so we can help? - Nqobani.