Vodafone Outage in Grove, Oxfordshire, England

Picking up WiFi from next door neighbours and even someone’s printer. Can it connect the WiFi which is in the same house as I’m in though can I @VodafoneUK - I’ve never known a service so appalling.

@VodafoneUK I am very disappointed with the customer service I have received from you I have been a good customer for a number of years and you have treated me appallingly

@VodafoneUK #VeryMeRewards my new year’s resolution is to slow down and not get so stressed when driving!

Utterly runbish customer service today @VodafoneUK Since moving BB to you service been intermittent. You monitored line for 24 hrs, said there was a fault. You booked an engineer for today. I took time off wrk. You called to discuss issue & said there was no engineer booked.

@VodafoneUK customer service is horrendous. 7 weeks without a phone and still no idea where it is

@VodafoneUK really disappointed with the customer service I received when calling about our broadband. The Technical team didn’t know how to resolve the issue, so asked me to send them pictures to an email address but when I tried to send them it says the e-address doesn’t work.

@SeemaMistryP @VodafoneUK We shouldn't have to resort to using social media to get customer service. It should be readily offered all the time.

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

@VodafoneGroup @VodafoneUK you should be a shamed at your poor customer service in the last 10 years I have set up my online account 27 this log in once go back the next day dose not recognise my username or password don’t won’t a retweet’s you call me #nothappy

Don’t use @VodafoneUK My son does £20 every month for a bundle. Yesterday the same. No bundle attached and now they won’t help. Absolutely selfish and cruel. No credit. No bundle. Absolute arseholes. Abhishek on chat is so rude too. 5 accounts and this is the thanks you recieve

Appalling service @VodafoneUK no responsibility for your overcharging error and still on phone call an hour later trying to resolve! @financialombuds have been contacted

@VodafoneUK Ok so I did see this when I googled it but every time I put the exact password in it says incorrect? Never mind. Will just keep trying. Thanks

@VodafoneUK have had my phone disconnected for 30 hours that I’m aware of now. No warning to any restriction either. I have spoken to online team who fob me off with “it’ll be 24hours” Absolutly disgusted with the service. Maybe I’ll cancel the upgrade we’ve just done :/

@killiandonnelly @VodafoneUK I would expect nothing less from @VodafoneUK. I cancelled my broadband contract with them because of their terrible customer service! Good luck.

@VodafoneUK @VodafoneIN , I know you are from UK but in india the service of Vodafone is bust. The complaint is not resolved by them.

@VodafoneUK @gxgedxvid Nathan can you help me switch from @ThreeUK to you because their network is horrible & im in Manchester city centre

@VodafoneUK can you help me to access my bill. I am unable to open the PDF. Last month you emailed it to me which worked fine.

@BibiLynch @VodafoneUK They are literally the worst company to deal with.

@VodafoneUK got cut off on the online chat just wanted to say thanks to Basit for they're help x

@VodafoneUK Thanks Amy, but I ended up calling up customer services and they sent out a replacement router (which eventually arrived today)..

@VodafoneUK This is driving me to despair. The engineer obviously hasn't found this fault. Please help

@CPWTweets @VodafoneUK I just got off the phone with your customer service. Apparently I do not exist in the Vodafone system. Therefore I need to contact them

@VodafoneUK Hello. I tried to upgrade my sim only plan via @CPWTweets however according to them I do not exist on your system, despite being with you for years. Please help. If you can match the deal I'll even go with you to save all the hassle!