Vodafone Outage in Cranbrook, Kent, England

@vodafoneuk my Download speed is so slow… 6mbswhen it used to be 50mbs, what’s going on

Family of four here and the @VodafoneUK broadband has been down all day. Expecting the neighbours to call the police..

@VodafoneUK I did exactly that last time when the issue began and no one came back to, so not wasting my time. I suggest you fix the glitch & compensate for poor service

@VodafoneUK Gave after hanging on for over an hour!!!!!’ That’s is not customer service that’s we don’t give a fig! #Vodafonedown #fail

@VodafoneUK totally unacceptable to keep to keep a paying customer hanging on your helpline as no phone line or internet for 45 minutes & counting🤯 same 3 songs on loop #fail #whatcustomerservice

@VodafoneUK whilst I am generally happy with your level of service my recent experience with your chat service has been appalling. I am very much in limbo as to what I have ordered and when I will receive it 🤔

@VodafoneUK you are the most unless provider, you should be disgusted at the way you treat your customers

@PhillWatson1970 @alanbellapertum @Jim_Cornelius @RealLondoner85 @WG_Grapevine @andrewjskatz @TheStateWatcher @SuzanneEvans1 @lunaperla @VodafoneUK @ThreeUK They are like people lwho solv the problem of belong cold by burning the house down

@BenjiBoyW @VodafoneUK Day 2 and still no broadband. They better not be charging me for non existent service. As soon as I get broadband I'm going to find an alternative and cancel

Interesting customer service @VodafoneUK a loyal customer for over a decade with numerous products yet I’ve had two suresignal boxes that have stopped working 1 month outside of warranty and they won’t do anything to help! Manager is too busy to take my call!

@VodafoneUK why is none of my apps on my phone working on mobile data but works on WIFI been like this for about 3 months now its starting to piss me off #help

@VodafoneUK just spent 5 weeks trying to get the imbeciles at vodauseless to repair my 5 month old iPhone 11 have called over 10 times and still no resolution there auto play tells you to go to one of their stores !!! Great way to treat a customer of over 20 years !!!!

@alcairns @VodafoneUK thanks for the update, yeah seems to be after 10pm also having problems with the vodafone broadband, lets see what vodafone come back.with

@CalvinC74417670 @VodafoneUK I have the same issue with Vodafone in Todmorden area, from 10pm

@VodafoneUK hello could you confirm if the broadband network is down in the area of todmorden

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a joke. Cant get in touch with anyone at THREE. Not even chat after waiting 30 mins. Terrible service and connection issues slow speeds. Expected to pay for it including a SCAM email sent to my 4G Home Broadband. £4.50 added to bill. I now wish to CANCEL but can't CALL.!

Leaving a 72 year old woman during the Covid crisis without a phone simply because she moved to another company you locked her phone and won’t help her can you help @Ofcom @VodafoneUK @piersmorgan

@VodafoneUK I'm not sure if I've incurred some additional costs somehow , I wish to time this down

@VodafoneUK help.. I have no signal on my phone.. Can someone contact me please.. Thank you..

@VodafoneUK ..Gu29 area...WiFi problems all weekend and today... your phone signal is rubbish as well. have to sit in garden to get data. Disappointed ..the amount I pay each month.please sort it .