Vodafone outages and service status in Colne, England
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- Vodafone generated 0 outage signals in the last 24 hours around Colne, including 0 direct reports.
Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.
Problems in the last 24 hours in Colne, England
The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Colne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Vodafone Issues Reports Near Colne, England
Latest outage, problems and issue reports in Colne and nearby locations:
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LUKE TERRY (@LukeT259) reported from Accrington, EnglandHow hard is it to speak to an actual ******* human that works for @VodafoneUK and not keep getting redirected to the live chat. It’s too early for this **** I just wanna arrange getting my new phone then go to bed
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Aaron (@Logical1966) reported from Keighley, England@VodafoneUK well done for leaving a vulnerable 84 year man who is shielding without a phone even though the replacement phone was ordered and confirmed but then cancelled by you without ANY NOTIFICATION- disgusting customer service let’s hope it turns up now
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Barry Salkeld (@1971barry40) reported from Burnley, England@VodafoneUK thanks for nothing. Years as a loyal customer and you are not prepared to discount an upgrade 40 minutes on live chat for nothing #theydontcare
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Helen Christie (@HelenJC76) reported from Haslingden, England@VodafoneUK new plan from 5/9 with Entertainment, existing ent plan was switched off pretty much straight away, but couldn’t access the new 1, spent an hour on online chat on 5/9 and was given a credit and told to wait 72 hour, I have but still can’t access it, can you help?
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Tom Hardman Historic (@TomHardmanLtd) reported from Whalley, England@VodafoneUK can’t contact them back because the the credit has all gone. She’s only set a few text 6-7, she has people desperate for food and she can’t get back to them. please help people could be starving.
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Ian Burton-French (@ianburtyfrench) reported from Embsay, England@Paulkelly87 @VodafoneUK Vodafone have a terrible rep for bad service. I've been with @ThreeUKSupport for years and never had an issue unresolved, I would highly recommend Three if you're looking for a new network 👍🏼
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Richard (@richard_turmer) reported from Read, EnglandCalled @VodafoneUK re wife’s new @Apple Xr that developed screen fault. As rcvd just 30+ days she told to go to apple and pay to fix. Under 2015 C act, this is a disgrace. Should be replaced or offers repair inside 6 months. @MartinSLewis These guys always seeking to cheat £
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Adam Hope 🏏 (@Hop3y) reported from Burnley, England@VodafoneUK I think your fibre WiFi is down in BB12. Nothing on status checker but getting a red flashing light on WiFi.
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Karl Whipp (@KarlWhipp) reported from Luddenden Foot, England@VodafoneUK you customer service is a complete joke
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Look at that Horse (@Hoban2105) reported from Burnley, England@VodafoneUK I have been on hold for 45 minutes so far. Cannot use the live chat as that is busy. Broadband keeps dropping out and after 5 separate attempts to sort the issue I still have not had a resolve. Currently WFH so this is causing problems for me.
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Matt 🔜 EDC LV (@_MVTTP20) reported from Cononley, England@VodafoneUK your adverts are misleading as it says you can roam in more countries at no extra cost than any network, however you have to pay £6 a day in roam further destinations....
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Lisa Slater (@AutomataMaker) reported from Hebden Bridge, England@VodafoneUK no service currently in #HebdenBridge update please.
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matt (@lampington) reported from Sowerby Bridge, England@VodafoneUK good to see Vodafone responding to customer complaints, what a horrible organisation
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Mr Raymond Greenwood (@greenwood_mr) reported from Whalley, England@andreajenkyns @VodafoneUK Go with EE Andrea .... no problems at at ....
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Matthew Stroh (@DrMattStroh) reported from Long Preston, EnglandSo I've been on with @VodafoneUK live chat technical support most days since getting an upgrade a couple of weeks ago, have had the matter escalated to the complaints team who promised it would be fixed by last night, but still no sign of WiFi calling working.
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CP (@PattonCraig) reported from Langho, England@VodafoneUK what a terrible website! Round in circles!!
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Phil Woodwiss #FillThemWithKindness (@philwoodwiss1) reported from Keighley, England@Rhianlovesbooks @VodafoneUK Hopefully that solves the problem phones are great but the slightest thing and they are no better than 2 baked bean cans and a piece of string lol you would of thought they would show a bit more urgency with your dad being disabled.i always play the Disability card
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Daryl W-S ✊🏻🇺🇦🌱🇪🇺 @darylws@mas.to (@darylws) reported from Hebden Bridge, EnglandAnyone else having mobile network issues with @VodafoneUK atm? Have absolutely nothing for some reason. (Their network status page is as useful as a chocolate teapot)
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Lisa (@LisaFurness9) reported from Accrington, England@VodafoneUK I wrong how u can let my daughter get a phone from my address when she does not live ere u go in the shop and get talked 2 like crap my daughter as her own address so how can u let someone sign up from my address
Vodafone Issues Reports
Latest outage, problems and issue reports in social media:
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Or Sassur (@Orsassur2) reported@VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.
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flatcapblade (@themblades1889) reported@VodafoneUK what’s point in having a sim with you if all I get is no ******* service
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Ron Harrison (@RonHarriso22498) reported@VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !
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Jam (@Jammy595) reported@VodafoneUK I have just left Vodafone because of your support of illegal immigrants & Care4Calais!
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Mike Wood (@mikewooduk) reported@VodafoneUK @ThreeUK So 3 customer popped into Vodafone as your store closure notes you can find 3 at Vodafone. Unable to upgrade, cancel or discuss accounts. Confirmed with several stores. This is definitely a breach not everyone wants to speak to cust service on the phone...
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Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported@Iromg I have a sim only with @lebara whose network provider is @VodafoneUK Just cancelled.
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restore britain, send them home (@James79792160) reported@VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants
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Diesel (@valkanelanights) reported@Iromg @VodafoneUK Stupid old ****
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Brown Paper Bag (@PaperBundle) reported@VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .
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Amy Darcy (@darc69730) reportedIn Westmeath, everything is down @VodafoneUK Ireland. Ireland doesn’t even have their own X Account 🤬