Vodafone outages and service status in Colne, England

Problems in the last 24 hours in Colne, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Colne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Colne, England

Latest outage, problems and issue reports in Colne and nearby locations:

• 
  matt (@lampington) reported 35 seconds ago from Sowerby Bridge, England

  @VodafoneUK good to see Vodafone responding to customer complaints, what a horrible organisation

• 
  Lisa (@LisaFurness9) reported 2 minutes ago from Accrington, England

  @VodafoneUK I wrong how u can let my daughter get a phone from my address when she does not live ere u go in the shop and get talked 2 like crap my daughter as her own address so how can u let someone sign up from my address

• 
  Helen Christie (@HelenJC76) reported 7 minutes ago from Haslingden, England

  @VodafoneUK new plan from 5/9 with Entertainment, existing ent plan was switched off pretty much straight away, but couldn’t access the new 1, spent an hour on online chat on 5/9 and was given a credit and told to wait 72 hour, I have but still can’t access it, can you help?

• 
  Ian Burton-French (@ianburtyfrench) reported 8 minutes ago from Embsay, England

  @Paulkelly87 @VodafoneUK Vodafone have a terrible rep for bad service. I've been with @ThreeUKSupport for years and never had an issue unresolved, I would highly recommend Three if you're looking for a new network 👍🏼

• 
  Matt 🔜 EDC LV (@_MVTTP20) reported 14 minutes ago from Cononley, England

  @VodafoneUK your adverts are misleading as it says you can roam in more countries at no extra cost than any network, however you have to pay £6 a day in roam further destinations....

• 
  Karl Whipp (@KarlWhipp) reported 16 minutes ago from Luddenden Foot, England

  @VodafoneUK you customer service is a complete joke

• 
  Adam Hope 🏏 (@Hop3y) reported 16 minutes ago from Burnley, England

  @VodafoneUK I think your fibre WiFi is down in BB12. Nothing on status checker but getting a red flashing light on WiFi.

• 
  Mr Raymond Greenwood (@greenwood_mr) reported 23 minutes ago from Whalley, England

  @andreajenkyns @VodafoneUK Go with EE Andrea .... no problems at at ....

• 
  Richard (@richard_turmer) reported 24 minutes ago from Read, England

  Called @VodafoneUK re wife’s new @Apple Xr that developed screen fault. As rcvd just 30+ days she told to go to apple and pay to fix. Under 2015 C act, this is a disgrace. Should be replaced or offers repair inside 6 months. @MartinSLewis These guys always seeking to cheat £

• 
  Barry Rose (@baz1536) reported 28 minutes ago from Haslingden, England

  @VodafoneUK @huwflet And again Vodafone Support getting wrong. Why can’t they be clear when this will come to iPhone and Pixel PHONES.

• 
  Aaron (@Logical1966) reported 28 minutes ago from Keighley, England

  @VodafoneUK well done for leaving a vulnerable 84 year man who is shielding without a phone even though the replacement phone was ordered and confirmed but then cancelled by you without ANY NOTIFICATION- disgusting customer service let’s hope it turns up now

• 
  Gill (@gillburton) reported 30 minutes ago from Gargrave, England

  @VodafoneUK day 3 working from home hotspotting using my data as Vodafone broadband is down. Joined at the end of May and this is the 4th time this has happened #shambles Please take this into consideration if you’re thinking of joining. #Vodafonedown

• 
  CP (@PattonCraig) reported 30 minutes ago from Langho, England

  @VodafoneUK what a terrible website! Round in circles!!

• 
  LUKE TERRY (@LukeT259) reported 36 minutes ago from Accrington, England

  How hard is it to speak to an actual ******* human that works for @VodafoneUK and not keep getting redirected to the live chat. It’s too early for this **** I just wanna arrange getting my new phone then go to bed

• 
  Lisa Slater (@AutomataMaker) reported 40 minutes ago from Hebden Bridge, England

  @VodafoneUK no service currently in #HebdenBridge update please.

• 
  𝙳𝚊𝚛𝚛𝚎𝚗 𝙲𝚘𝚞𝚕𝚝𝚑𝚊𝚛𝚍 (@coulthard_dc) reported 52 minutes ago from Burnley, England

  My @TalkTalk internet contract finally finished a couple of months ago, I couldn’t wait for it to finish, terrible service and connection. If anyone is looking for an internet provider choose @VodafoneUK customer service top notch and the connection is spot on! #happydays

• 
  Tom Hardman Historic (@TomHardmanLtd) reported 54 minutes ago from Whalley, England

  @VodafoneUK can’t contact them back because the the credit has all gone. She’s only set a few text 6-7, she has people desperate for food and she can’t get back to them. please help people could be starving.

• 
  Phil Woodwiss #FillThemWithKindness (@philwoodwiss1) reported 56 minutes ago from Keighley, England

  @Rhianlovesbooks @VodafoneUK I'm on on Vodafone but no problems but my mums iPhone has now decided not to recognise numbers in her phone book when someone rings her.the solution was to delete her phone book and start again.the numbers came up unknown or +44 in front of the number.try that Rhian

• 
  Barry Salkeld (@1971barry40) reported 58 minutes ago from Burnley, England

  @VodafoneUK thanks for nothing. Years as a loyal customer and you are not prepared to discount an upgrade 40 minutes on live chat for nothing #theydontcare

• 
  Matthew Stroh (@DrMattStroh) reported 59 minutes ago from Long Preston, England

  So I've been on with @VodafoneUK live chat technical support most days since getting an upgrade a couple of weeks ago, have had the matter escalated to the complaints team who promised it would be fixed by last night, but still no sign of WiFi calling working.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nabootique (@Vince_Noir77) reported 3 minutes ago

  @Iromg You can be with criminal supporting @VodafoneUK or you can support your country. You cant do both. Does @VodafoneUK realise they are throwing women off these boats mid crossing? This is a criminal organisation.

• 
  John Barr (@JohnBarrUK) reported 3 minutes ago

  So @VodafoneUK This sums U up totally, utterly & completely that no one has reached out on here 2 me this is my 3rd post about your C. Service - Seriously EVERYONE they are a totally useless & uncaring company only out 2 take yr money I can’t wait 4 this contract 2 end I’m so 🤬

• 
  Rosie 🇬🇧 🇺🇸 (@Foxyoldnag) reported 4 minutes ago

  @thecalowkid I had a sim only with Lebara, network provider is @VodafoneUK just cancelled it.

• 
  Gram40 (@Gram40270969) reported 13 minutes ago

  @VodafoneUK IVE TRIED TWICE TO UPGRADE!!! Been a customer for over a decade…. Absolute joke… I’ll go to Tesco what a tobi

• 
  Tim Bentham (@tim_bentham) reported 21 minutes ago

  @VodafoneUK I am a broadband customer. Your app (s) are awful - the ai bots are shameful. I just want to get Secure Net. After 50mins of searching (using chatGPT) and downloading a third Vodafone app I’m told it’s not available with NO explanation?? Please help. Human help

• 
  carys (@blindandb0ujee) reported 21 minutes ago

  @PolariChat @VodafoneUK Definitely not, they would never ring from an 07 number

• 
  Odette (@OdetteBougette) reported 24 minutes ago

  @VodafoneUK Just to let you know I will not be using Vodafone again on principle due to Vodafone giving free SIMs to illegal migrants. Having been working for several decades with British homeless families & single adults who have had no such support I don’t support your action!

• 
  Meenesh Mistry (@MintyCondition) reported 24 minutes ago

  @VodafoneUK your incredibly helpful in store staff have to suffer with an incredibly slow system. It really devalues the service you offer and I’m sure demotivates the staff

• 
  Or Sassur (@Orsassur2) reported 28 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Adhd-man (@Adhdman78) reported 29 minutes ago

  @VodafoneUK why do I have to pay a monthly bill when illegal migrants get Sims preloaded with 6 months data? You horrible *****, you're part of the problem!