Vodafone Outage in Cholsey, Oxfordshire, England

@VodafoneUK I am very disappointed with the customer service I have received from you I have been a good customer for a number of years and you have treated me appallingly

@VodafoneUK Very frustrated with this situation, the lack of openness previously has left me a very unhappy customer.

AND ANOTHER THING! I rang @VodafoneUK customer complaint line and the woman basically said theres nothing she could do but then before we hang up she says “congratulations on your new phone though”.. I HAVENT GOT A NEW PHONE YET CAUSE YE WOULDNT HAND IT OVER BABES 😂😂😂😂

@VodafoneUK #VeryMeRewards my new year’s resolution is to slow down and not get so stressed when driving!

Utterly runbish customer service today @VodafoneUK Since moving BB to you service been intermittent. You monitored line for 24 hrs, said there was a fault. You booked an engineer for today. I took time off wrk. You called to discuss issue & said there was no engineer booked.

@VodafoneUK wouldn't it be easier to employ more staff on black Friday weekend another shocking service

@VodafoneUK Rolled out never then…

@VodafoneUK customer service is horrendous. 7 weeks without a phone and still no idea where it is

@VodafoneIN @VodafoneUK My prepaid india number (+91-9163286455) have no signal. No proper support from customer care. Ref tkt number 3-38774193964 / Account No:159559186

@SeemaMistryP @VodafoneUK We shouldn't have to resort to using social media to get customer service. It should be readily offered all the time.

@VodafoneUK I’ve spent hours on the phone trying to get my replacement router! On several@ocasion that I’m just fed up now! What’s the point of upgding my router if it doesn’t work! I call to raise a complaint the lady doesn’t listn and transf the call to the IvR! #cisas @Ofcom

@VodafoneUK Full data signal at RG26 5BX but no data. Status checker says no issues.

@VodafoneUK how can I get my CUPID code please. Unfortunately your customer service doesn't appear to know anything about them...

36 hours of broadband hard down, no details from @VodafoneUK so far. #Fail

More than 24 hours of broadband hard down and not a word nor ETR from @VodafoneUK. #Fail

@VodafoneUK Hey guys, my internet is down since yesterday afternoon. It’s been more than 12 hours now!

@sophietopliss @VodafoneUK Same is Berkshire. After 40 minutes on chat with them I was told it’s a “well known maintenance outage” 🤬

@VodafoneUK your overseas telephone customer ‘service’ is a nightmare to use.

@VodafoneUK 01709 357345 phoning multiple times a day, I have already told the call centre I am not interested. How do I raise a complaint about these harassing calls, I am already a customer with data and phone sims and broadband.

Please fix this @VodafoneUK

Upset again tonight that I can’t change a BigValueBundle on my PAYG mobile with @VodafoneUK - what network do you suggest is best - nothing can be worse than @VodafoneUK having paid more than £50 this month !

@VodafoneUK Not bad for a 15 year old or 105 in human years 👵🏼

@VodafoneUK must have been taking advice from Dominic Cummings seen as they can’t hold their hands up and acknowledge that they have messed up, but oh no the customer has to pay the price- literally!

I have been scammed by @VodafoneUK Vodafone and @UK_Awin who promised a £100 Amazon gift card. Didn't receive and am unable to email the company as my email address is blocked - how convenient. I have found several others with the same issue. Might be time for trading standards.

@virginmedia Don’t worry @virginmedia - problem solved. Ordered a new SIM from @VodafoneUK and transferred her old number. Very happy not to have to deal with @virginmedia ‘customer service’ any more.

@LiaOnTour @VodafoneUK ok you got me, i never thought of that 😂

@VodafoneUK my friend has had terrible customer service spent 3.5 hours to online facility and still online now. They are having a laugh with her passing her from one to another. It’s like one big joke. This is on top of 2.5 hours last week. Another friend with horrendous service

@VodafoneUK He has sent you a message. I suggest you read it and cancel the debt as he owes you nothing

@VodafoneUK just had the worlds worst service and a 120 minutes of obstructive representatives! @VodafoneUK is ok to deliberately cut off and then arrange a callback at the equivalent of 3am for a night worker!! Avoid at all costs. Ofcom here I come

@VodafoneUK i am disappointed that you haven’t been able to help me during lockdown. Self employed Taxi driver who has paid his bills on time for the last 3 years+ Can’t you give me a short holiday before i go back to work. EE CAN DO THAT AND OFFER 50% TEMPORARY PAYMENTS!!!!