Vodafone Outage in Carlton on Trent, Nottinghamshire, England

Got excited that I would get a free @CostaCoffee today being a @VodafoneUK customer #FeelGoodFriday until I read the T&Cs and see I can’t get a hot chocolate or even a tea as I am not a coffee drinker 🙄 #FeelBadFriday 😖

@VodafoneUK I DO NOT want to speak to Toby, I want to speak to customer services! After 15 minutes of speaking to a computer I finally got through to someone who has still ripped me off! Please don’t send confirmation to me stating that something has been deactivated and it’s not

@VodafoneUK broadband has been intermittent all day - connection just keeps dropping! Paying for a service I’m not getting 🤬

@VodafoneUK Customers service agents say I can not give you compensation and just say hi and hang up on you! I’m spent last two hours explaining situation! Their are unwilling to listen ! #poorcustomerservice #Vodafoneuk

They @VodafoneUK pretend to listen to their customers but doesn’t really help them!

I sick to death of poor customer service of @VodafoneUK, I will be ending my contact with next summer!

I hate @VodafoneUK , it has poor customer than any Mobile nextwork in the country!

@CazzyO @VodafoneUK Vodafone are shite, get onto @TheO2 they’re class and their customer service is mint

Any news on the winners on the coconut prize draw yet @VodafoneUK - no doubt I wouldn't of won because i never do. Just curious really

@Innominate4 @O2 @EE @VodafoneUK @O2 are unrealistic with their pricing, I have noticed that I am being crucified by data, I popped to the bank other day and walked past a few shops and noticed some of the deals and thought after being a customer for so long, why am I not being offered better deals.

@VodafoneUK having problems connecting to my broadband service for the 2nd week running..wife has ran out of data AGAIN and has to keep paying for more(needs it for work travel so now can't access tickets/payment etc)anyway I can claim some money back,getting beyond a joke now😡

@VodafoneUK my new year resolution to save up for second house #VeryMeRewards

@VodafoneUK My resolution is to lose enough weight to be able to have my hip replacement and finally be rid of so much pain and weakness. I'm only 31, I need to be fit for my little family! #VeryMeRewards

Omg why did I switch to @VodafoneUK worst network in the UK

@VodafoneUK Worst customer service I’ve ever known. Whilst on customer chat, was told the noise was due to staff celebrating New Year (Shouting and screaming). Brilliant - Well done Vodafone. Will be leaving shortly...

@MollyChesney @VodafoneUK Joke! They never reply on twitter either! Last time I tweeted them I got a message from some nice chap at EE offering me deals 😂

@MollyChesney @VodafoneUK Worst network ever! Customer service is so poor it's unreal

Sometimes I wonder how big organisations can be so bad at #CustomerService and totally ignore what their customers say @VodafoneUK

@VodafoneUK I don’t need any help thanks. With the rubbish customer service and the shocking network coverage, it is clear that I will be more than happy to leave Vodafone once my contract is up.

@VodafoneUK Eventually was able to speak to someone in your Complaints department who was able to resolve my issue, however the live chat operator whom I spoke to first was totally unhelpful.

@VodafoneUK SORT YOUR SHIT OUT, worse phone company, quick to take £110 off me a month but can’t do one simple job! WANKERS

@VodafoneUK Never worked properly since it was provided. Poor speed, poor range, poor quality. Have I mentioned it before - ues lots. Have you sorted it - No And you did not honour £100 intro deal either ... AVOID AT ALL COSTS

@VodafoneUK are you having issues or something because 2 days without being able to use anything on my phone without WiFi is not in my monthly contract.👀🙄

@VodafoneUK My signal is still not working, just keeps saying searching

@VodafoneUK Hi. I tweeted earlier regarding loss of service and you DM'd me to advise turning phone off and on. Still no service. I am currently in Worcestershire but had no service all way from Birmingham this morning. Please update.

@VodafoneUK So my partner went onto to live chat with you guys as he's a loyal customer, it's now even cheaper and we have a new phone on the way!!!! I'm liking you guys @VodafoneUK

@VodafoneUK thanks for the non existant help lastnight when I was without acces last to your network and in a new city! Cheers l. Can’t wait to get out this shitty contract and claim my money back.

@VodafoneUK Hi. I have just replied. Still no service.

@VodafoneUK what complete rubbish customer service. I have waited Over 2 weeks for a phone unlock code. Been promised daily I will get one but I'm still waiting. I am spending ages liaising with advisors online.

@VodafoneUK Hello Vodafone.... you're ruining my business with the useless service you're providing me. You have restricted my ability to receive calls from my customers for the past one month since the switch. I need someone in management to interfere. Acct numner : 7049013048

@VodafoneUK Hello Vodafone.... you're ruining my business with the useless service you're providing me. You have restricted my ability to receive calls from my customers for the past one month since the switch. I need someone in management to interfere. Acct numner : 7049013048

@VodafoneUK @EmmaBunton Hello Vodafone.... you're ruining my business with the useless service you're providing me. You have restricted my ability to receive calls from my customers for the past one month since the switch. I need someone in management to interfere. Acct numner : 7049013048