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Vodafone outages and service status in Burgess Hill, England

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Full Outage Map
  • Vodafone generated 0 outage signals in the last 24 hours around Burgess Hill, including 0 direct reports.

Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Burgess Hill, England

The most recent Vodafone outage reports came from the following cities: Brighton, and Lancing.

CityProblem TypeReport Time
Brighton Phone 1 month ago
Lancing E-mail 1 month ago
Lancing Wi-fi 1 month ago
Crawley Internet 3 months ago
Crawley Internet 3 months ago

Community Discussion

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Vodafone Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • JoJoNewman
    JoJo Newman (@JoJoNewman) reported from Cowfold, England

    @VodafoneUK home broadband is down in RH13. Any ideas? 2 hours now - yes we have reset it and tried turning it off and on again

  • Reece_T92
    Reece Thompson (@Reece_T92) reported from Brighton and Hove, England

    @VodafoneUK I’ve tried resetting my password to log in to my account and each time it just says I’m locked out even using the temporary password sent to my email. Can’t get through to anyone on the live chat either. Please help

  • Lord_Baldry
    Lord Baldry (@Lord_Baldry) reported from Brighton and Hove, England

    @VodafoneUK I’ve been trying to purchase a mobile hotspot package on your site for 3 days but the pages come back with errors or I add it to the basket at then it errors.

  • matt_michell
    Matt Michell 🎃👻 (@matt_michell) reported from Horsham, England

    @VodafoneUK hello, I've had absolutely no signal in Horsham all night for some reason? My phone bill was paid recently. It's really making work a struggle as a deliveroo driver tonight.

  • JordanPryor44
    Jordan Pryor (@JordanPryor44) reported from Saltdean, England

    @VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.

  • AbiEdwards57
    Abi Edwards (@AbiEdwards57) reported from Saltdean, England

    @VodafoneUK internet has been extremely poor since it was installed, can’t even watch tv. We have phoned three time and were promised a call back the last time. Heard nothing and can’t get hold of anyone now. Been mobile customers for years, very disappointed. Will be cancelling

  • mrsimonraymonde
    hello (@mrsimonraymonde) reported from Brighton and Hove, England

    @VodafoneUK Have a problem with my account that cannot be solved by a bot. There are no options on the automated message not on MyVodafone to resolve it, hence the call.

  • BlacksTTer
    BlacksTTer (@BlacksTTer) reported from Worthing, England

    Another 24 hours and @VodafoneUK have continued their journey of crap customer service by letting me down yet again. Expect the same tomorrow.

  • KR_SurreyMirror
    SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @VodafoneUK Steph, we finally got there but I can totally understand why the high street is suffering with customer service like that.

  • BlacksTTer
    BlacksTTer (@BlacksTTer) reported from Worthing, England

    Even though @VodafoneUK fixed my problem. And It only took 14 days. I still think they are sh1t.

  • SReffs
    SReffs🕷🇬🇧🇺🇦🇪🇺 (@SReffs) reported from Worthing, England

    @brightonsnapper @VodafoneUK When I told them I was leaving them for GIFF GAFF after 25 years, they offered me a 50p per month discount as a valued customer. I laughed out loud. I am very happy with GIFF GAFF.

  • topcatfish
    tony cookson (@topcatfish) reported from Peacehaven, England

    @VodafoneUK is there a problem with the broadband in South UK. My router keeps dis connecting.

  • twistedladbton
    Brightonboikev (@twistedladbton) reported from Brighton and Hove, England

    @VodafoneUK I'd treat my mum cos she pays my Vodafone bill every month

  • BlacksTTer
    BlacksTTer (@BlacksTTer) reported from Worthing, England

    @VodafoneUK use their extraordinarily lax, self defined SLAs as a means to weasel out of any reasonable customer expectations.

  • SteveAlliston
    Steve Alliston (@SteveAlliston) reported from Crawley, England

    @VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.

  • AutyWarriorMum
    Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

  • chrisMcG4
    Chris McGonigall 😷💉 💙💚🧡 (@chrisMcG4) reported from Crawley, England

    @HindsHelen @VodafoneUK We've had so many issues over the years. Sky was OK but slow. Virgin never even got provisioned and EE was practically non existent for the 2 years we had to endure it. Vodafone has been ok but the connection issues and no real ability to speak to a human is difficult.

  • samerbagaeen
    Cllr. Prof Samer Bagaeen #Cities (@samerbagaeen) reported from Brighton and Hove, England

    @VodafoneUK @LewisHamilton It’s not #5G that’s the CNN problem, mostly. It’s cowboy agents you & other mobile operators are using in UK towns & cities ramming the cabinets & masts where communities do not want them. Good luck in #MugelloGP Lewis. Let’s go get that century!

  • thekinaton
    Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    @brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

  • TravelNick1
    Travel Nick 📻 🇺🇦 (@TravelNick1) reported from Worthing, England

    Has anybody else found that recently @VodafoneUK broadband routers keep messing around? I've always had a good WiFi service at home, but in the last week my phone keeps dropping off saying 'Couldn't authenticate connection'. This has never happened before.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • jancavelle
    Jan Cavelle (@jancavelle) reported

    @VodafoneUK - you are invoicing me for an account I cancelled within 24 hours of opening it because of your poor service. Now you are billling me for it - appalling

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @VodafoneUK OK, so, a complaint Phone, with bank cards, lost. No problem, get a new one. I went to the vodafone shop, with my passport and my bank statement. They can't help. They can only order a sim for a lost phone if I have my bank cards. The ones in the phone. That will take a week to replace. They told me to phone customer services. CS were surprised the shop could not help, so put me through security. Which I failed. I even have a 4 digit code? Never used it. My last bill? No idea, because it's a text on my phone. Look at my bank statement? Fair plan, but my LOST PHONE is my 2FA device, so before showing me my statement, my bank will send a text to my phone, the one I don't have any more... They said I failed security and the only option would be a security reset. They'd send me an email. You know what the security reset asks for? a PHOTO of my passport and a PHOTO of my bank statement. You know what is LESS SECURE than a person standing in front of you, with their physical passport and bank statement? A photo of those documents attached to a form. It's almost as though you have not paid attention to what AI image generation can do these days. If you ever need to get a DBS check, they require you turn up, in person , and present physical documents. Not photos. SUGGESTION : If a customer comes to a shop with their passport and bank statement, THAT IS SECURE ID and the shop should be able to order a sim replacement.

  • big1481b
    Bri Hammond (@big1481b) reported

    @VodafoneUK please avoid this company customer service poor and very rude

  • ericb3323
    DC (@ericb3323) reported

    @VodafoneUK I'm having one of the worst customer experiences with your broadband team.I'm now at day 6 with no broadband,waited in Tuesday for a new router, to find your team didn't order it!they promised Wednesday so waited in, guess what?They didn't order it again!what a joke!

  • Zain__Cheema
    Mr. Alam (@Zain__Cheema) reported

    🚨 @VodafoneUK SCAM ALERT 🚨 I cancelled my contract in March. You CONFIRMED disconnection by 9 April. My number went dead — yet you’ve been taking payments from my account ever since. Now you’re: ❌ Refusing to issue my PAC Code ❌ Demanding payment for a service I CANNOT USE

  • aroundthehouses
    MarksMusings (@aroundthehouses) reported

    @VodafoneUK absolutely disgusted Set up an account for my mother for broadband Phone and Mobile and you’re charging her double what I was quoted for the service. Is this what you do take advantage of elderly people?

  • AstonTimothy
    Tim Aston (@AstonTimothy) reported

    @VodafoneUK Hi, my broadband has gone very low speed and my app will not work. Can you help?

  • ceriallman3
    Ceri Allman (@ceriallman3) reported

    No internet now for a week and cant even get vodafone to return a call and explain or give timescales. Anyone ever experienced similar? To say im disappointed in their customer service is an understatement. @VodafoneUK #vodafone #poorcustomerservice #vodafonefrustrations

  • 2_Way_Radios
    Walkie-talkie repairs UK (@2_Way_Radios) reported

    @VodafoneUK Tried to resolve an issue with two people, no joy. Going to use my cooling off period to cancel before you even install my broadband. Very poor service and cable install. #cancel #PoorService

  • MagivaMark
    MagivaMark (@MagivaMark) reported

    @VodafoneUK Tried talking to online agent this morning. As soon as I put my question, they then ignored me and ended the chat!! Tried again and now all agents are busy. Shocking customer service.