Vodafone outages and service status in Burgess Hill, England

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  Lord Baldry (@Lord_Baldry) reported 8 seconds ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to purchase a mobile hotspot package on your site for 3 days but the pages come back with errors or I add it to the basket at then it errors.

• 
  JoJo Newman (@JoJoNewman) reported 42 seconds ago from Cowfold, England

  @VodafoneUK signal has been out all day in Cowfold, RH13 8 area. Any ideas??

• 
  Russell Macdonald (@russmacdonald) reported 2 minutes ago from Sompting, England

  @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

• 
  Jordan Pryor (@JordanPryor44) reported 2 minutes ago from Saltdean, England

  @VodafoneUK 191 doesn’t solve anything. The virtual assistant just tells me to go online and the last 4 times I’ve chatted online they have said they’ve sorted it but never have.

• 
  Lord Baldry (@Lord_Baldry) reported 6 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to order a mobile Wi-Fi device and plan for 3 days, all I get is errors and 404’s ?

• 
  Georgina Webb (@LifeofGlitter_) reported 9 minutes ago from Hove, England

  @VodafoneUK customer service is disgusting - just had an agent hang up on me and we’re really rude! I’ve had no broadband since Saturday - just a catalogue of errors!

• 
  ©️🅾️↪️ℹ️♎ Ⓜ️🅰️♌♌⭕©️♓💲 (@colin_maddocks) reported 10 minutes ago from Crawley, England

  Apparently the ignorance and stupidity is spreading. @VodafoneUK 4G mast burnt down in #Crawley by idiots. I hope the police find them, and lock them up before they can disconnect anyone else from their loved ones during this difficult time. These criminals need to be stopped!

• 
  Ewok Queen (@ewokqueen) reported 14 minutes ago from Brighton and Hove, England

  @VodafoneUK #Feeltheconnection my arse. I’ve spent too long in my working day trying to get hold of you. Business lines need reviewing. Either get through to someone who can’t help, chat bots who can’t help. Useless

• 
  Cabin Crew Zach (@ZacharyStarr27) reported 22 minutes ago from Henfield, England

  @VodafoneUK A credit was meant to be added to my last 2 bills for a error on your part which has not happened and I can't get hold of anyone to rectify Now having to complain about my complaint 🙄

• 
  James Pryor (@Pryor_27) reported 24 minutes ago from Brighton and Hove, England

  Hi @VodafoneUK is there a problem with 4G in Brighton area? Been twitchy all day.

• 
  Gary Franklin (@garyfranklin) reported 25 minutes ago from Sompting, England

  @VodafoneUK @networkrail Very poor signal strength and my Pure Signal has failed.

• 
  Nigel Jones (@planetf1) reported 27 minutes ago from Worthing, England

  @VodafoneUK noticed rather poor reception Indoors at Romany Rd, Worthing, BN13 3DL . Only Edge. Occasional flicker of 1bar 3/4g. Was Same a few months back. Probably fairly localised

• 
  Simon Fenton (@simon_d_fenton) reported 30 minutes ago from Hassocks, England

  @VodafoneUK Also, this was added to our accounts when? We haven’t just got new accounts. And we’ve never had a text to say we’ve been protected from anything. Any of us.

• 
  forestdweller (@lynbarwick) reported 30 minutes ago from Marden's Hill, England

  @VodafoneUK is there anyone there? Trying to sort my elderly father’s new connection and cannot speak to a human! He’s been left with no working landline. Crucial at his age to have a working phone! Poor service.

• 
  James Sinfield (@JamesSinfield) reported 38 minutes ago from Brighton and Hove, England

  @VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.

• 
  Jonathan O'Keeffe (@RGNJonathan) reported 46 minutes ago from Brighton and Hove, England

  @VodafoneUK I’m getting really poor service and always have been. I have even had the phone replaced and still no joy! Haven’t had an opportunity to go into store secondary to covid.

• 
  Florence Jeffries (@FlorenceJeffr10) reported 47 minutes ago from Lindfield, England

  @VodafoneUK Stop woke washing. You are pathetic. Can't you find something which will actually help people to assuage your corporate guilt?

• 
  Cllr. Prof Samer Bagaeen #Cities (@samerbagaeen) reported 49 minutes ago from Brighton and Hove, England

  @VodafoneUK @LewisHamilton It’s not #5G that’s the CNN problem, mostly. It’s cowboy agents you & other mobile operators are using in UK towns & cities ramming the cabinets & masts where communities do not want them. Good luck in #MugelloGP Lewis. Let’s go get that century!

• 
  mark roxburgh (@markroxy) reported 59 minutes ago from Newick, England

  @VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

• 
  Becca Waite (@BeccaxxW) reported 60 minutes ago from Burgess Hill, England

  @VodafoneUK "best network" because of zero dropped calls. That's because you can't even call them. Both phones on Vodafone but keep getting the message that it's unavailable. I will not be staying with Vodafone after my contract ends in May. After being a loyal customer for years

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Del (@DeloresWhi50682) reported 2 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK They insisted I sent all the equipment back immediately, just what you need to be doing when you have a matter of weeks left with your dad who lives a 200 mile round trip away. I will never darken their doors again!

• 
  ross couch (@rosscouch9) reported 4 minutes ago

  @Ofcom how do I go about making a complaint about @VodafoneUK been charging me 6 months for a service they never activated now after 4 attempts and 4 hours later won’t do an e sim swap on a contract but still want to charge me for a service i can’t get

• 
  Dan Goodman (@dangoodman101) reported 8 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless

• 
  Dave B (@David_B1986) reported 10 minutes ago

  I forgot @VodafoneUK you’re also part of the rubbish network too now aren’t you?

• 
  Gary Kilroy (@Gary_Kilroy) reported 12 minutes ago

  I'm with @ThreeUK I recently got an email telling me they've merged their network with @VodafoneUK and I can connect to both and get better coverage. The service has got worse!

• 
  Ian P Images (@IanP_Images) reported 12 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I used the Lifeledger website to do this and it was so simple to do. I picked up a leaflet on it from the Registras office when I went to register the death. It's a brilliant service to contact all the utilities, financial services and pension providers.

• 
  Jane Skudder (@janeskuds) reported 13 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK A shame to see they haven't upped their game. When our dad died, nearly 20 years ago, my sister ended up explaining to a number of call handlers that the account owner would not be able to cancel his own account unless they had a seance...

• 
  Colin Smith (@smithco76) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

• 
  Dorastar1 (@Dorastar1) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.

• 
  Keystonecop (@1030pa) reported 22 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK My experience with them is to make a complaint on line, very quick response