Vodafone outages and service status in Burgess Hill, England

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Burgess Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burgess Hill, England

The most recent Vodafone outage reports came from the following cities: Crawley, and Brighton.

City	Problem Type	Report Time
Crawley	Internet	11 days ago
Crawley	Internet	18 days ago
Brighton	Phone	1 month ago
Brighton	Phone	4 months ago
Lancing	E-mail	4 months ago
Lancing	Wi-fi	4 months ago

Community Discussion

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Vodafone Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

• 
  DCHassocks #FBPE (@dchassocks) reported 12 seconds ago from Wivelsfield Green, England

  I wonder if its possible to have worse customer service than @VodafoneUK hanging on for 20+ minutes, no broadband hub delivered but paying for it nevertheless!

• 
  Jason Sensation (@thekinaton) reported 3 minutes ago from Brighton and Hove, England

  @brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

• 
  Tom P-S 🇪🇺 (@tomps) reported 8 minutes ago from Hove, England

  @VodafoneUK you are just one gargantuan disappointment. For a comms company your systems are absymal. I’m not holding my breath you’ll resolve my problem tomorrow but the guy in your shop is trying his best to deal with it. If not resolved tomorrow you’ll be losing two contracts

• 
  Lord Baldry (@Lord_Baldry) reported 10 minutes ago from Brighton and Hove, England

  @VodafoneUK I’ve been trying to purchase a mobile hotspot package on your site for 3 days but the pages come back with errors or I add it to the basket at then it errors.

• 
  mark roxburgh (@markroxy) reported 11 minutes ago from Newick, England

  @VodafoneUK bot account, I have now gone down the complaints route to see if you employ actual real people

• 
  BlacksTTer (@BlacksTTer) reported 13 minutes ago from Worthing, England

  Looking forward to seeing how @VodafoneUK will let me down today.

• 
  Travel Gxng ✈🌎🌴 (@TravelGxng) reported 14 minutes ago from Crawley, England

  @VodafoneUK Broadband down since late last night, is there a problem?

• 
  FreeByTheSea 🌊 (@LarsenDisney) reported 15 minutes ago from West Blatchington, England

  @Bedda86 @VodafoneUK Can you cancel in a contract if they increase it? @VodafoneUK ? Can you tell me please? I’ve been trying to contact you all day 🙄

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 18 minutes ago from Crawley, England

  Can someone from @VodafoneUK contact me pls ASAP. I’ve been a customer since you were #PeoplesPhone &I’ve just had to do my upgrade over the phone (Tammy) as the online&Tobi options were quite frankly useless. Tammy was GREAT, BUT she couldn’t add my 20% discount on. Oh dear....

• 
  Cllr. Prof Samer Bagaeen #Cities (@samerbagaeen) reported 21 minutes ago from Brighton and Hove, England

  @VodafoneUK @LewisHamilton It’s not #5G that’s the CNN problem, mostly. It’s cowboy agents you & other mobile operators are using in UK towns & cities ramming the cabinets & masts where communities do not want them. Good luck in #MugelloGP Lewis. Let’s go get that century!

• 
  Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported 31 minutes ago from Crawley, England

  @VodafoneUK Thank you, much appreciated. I really do mean that. I’ve been a customer since before Vodafone was Vodafone (used to be Peoples Phone!!) and this would be really helpful right now being stuck indoors trying to not only care for my son, but home school him too.... 🙏🏻

• 
  Abi Edwards (@AbiEdwards57) reported 41 minutes ago from Saltdean, England

  @VodafoneUK internet has been extremely poor since it was installed, can’t even watch tv. We have phoned three time and were promised a call back the last time. Heard nothing and can’t get hold of anyone now. Been mobile customers for years, very disappointed. Will be cancelling

• 
  James Sinfield (@JamesSinfield) reported 41 minutes ago from Brighton and Hove, England

  @VodafoneUK can you help please? My wife has spent 5 hrs+ across 8 calls to try and get an unlock code for her phone. This has been going on since June. She’s v frustrated and it’s a poor CX.

• 
  Steve Alliston (@SteveAlliston) reported 47 minutes ago from Crawley, England

  @VodafoneUK you disconnected my broadband by mistake and I'm still waiting although you say you've fixed it. This is terrible service.

• 
  Cabin Crew Zach (@ZacharyStarr27) reported 51 minutes ago from Henfield, England

  @VodafoneUK What's going on today! Live chat keeps saying down and automated privacy message just stuck on loop!!!

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 53 minutes ago from Hove, England

  Shock horror for the 5th time today my @VodafoneUK broadband had cut out right in the middle of a conference call at work! I wonder if I will get a wonderful non answers from them on Twitter again!

• 
  Mackem Exile 🇨🇵 (@choppy_1991) reported 53 minutes ago from Saltdean, England

  Any chance of a decent internet speed @VodafoneUK you are 50mbps down on your minimum requirement?

• 
  mark roxburgh (@markroxy) reported 55 minutes ago from Newick, England

  @VodafoneUK @AlexanderChrisS I have already done this several times. I have realised that Vodafone customer service is actually run by ‘bots’ programmed to say the same things each time.

• 
  Cabin Crew Zach (@ZacharyStarr27) reported 56 minutes ago from Henfield, England

  @VodafoneUK A credit was meant to be added to my last 2 bills for a error on your part which has not happened and I can't get hold of anyone to rectify Now having to complain about my complaint 🙄

• 
  hello (@mrsimonraymonde) reported 59 minutes ago from Brighton and Hove, England

  @VodafoneUK Have a problem with my account that cannot be solved by a bot. There are no options on the automated message not on MyVodafone to resolve it, hence the call.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Howard (@ColinHoward13) reported 7 minutes ago

  @Iromg @VodafoneUK I think it was November 2025 when you made your final mistake on Talk Radio wasn’t it, Mike? We all make errors in our lives but companies that try to help people in dire situations should not, in my opinion, be vilified.

• 
  Martin 'Dougal' Ogle 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MartinOgle1) reported 7 minutes ago

  Vodafone seem not too have learned from previous idiotic companies that tried other stunts. I'm sure when people starting cancelling their contracts and swapping providers @VodafoneUK may find themselves in serious financial trouble and regretting supporting illegal immigrants.

• 
  restore britain, send them home (@James79792160) reported 10 minutes ago

  @VodafoneUK are funding invaders, if we take Vodafone down, we can over take the ceo funds and break the network, Vodafone is now funding these rapes from migrants

• 
  Slm Yldz (@selimgncr) reported 14 minutes ago

  @VodafoneGroup I am filing a formal consumer complaint on Monday. I expect Vodafone to provide evidence of when, how and by whom this cancellation was authorised.@Vodafone @VodafoneUK Please investigate.

• 
  Fefella (@FefellaLou) reported 17 minutes ago

  @Connkks Maybe Louise Haigh and @VodafoneUK could team up and make sure they’re stupid alarms are sent to the people that need to be told

• 
  StraightTalker50 (@talker50) reported 19 minutes ago

  @GBNEWS Well @VodafoneUK , has not a single person in your organisation taken any notice of how much the support for the RNLI has gone down because of helping the illegas, don't be surprised when you get the same response.

• 
  Migrant Tracker UK (@MigrantTrackUK) reported 23 minutes ago

  @ZiaYusufUK If you're a customer of @VodafoneUK, you know what to do.

• 
  Brown Paper Bag (@PaperBundle) reported 32 minutes ago

  @VodafoneUK who on earth thought it was a good idea to region lock your Vodafone app . Then Drop the ability to recharge phones from your website , you have just lost all the tourists, visitors to Uk they cannot recharge as they cannot DL your app. Fix it .

• 
  Or Sassur (@Orsassur2) reported 39 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Lord Clunbury (@LordClunbury) reported 41 minutes ago

  @POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!