Vodafone outages and service status in Bagillt, Wales

Problems in the last 24 hours in Bagillt, Wales

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Bagillt, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bagillt, Wales

The most recent Vodafone outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	Internet	20 days ago
Liverpool	Internet	3 months ago
Wirral	Phone	3 months ago
Liverpool	Phone	6 months ago
Liverpool	Phone	6 months ago

Community Discussion

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Vodafone Issues Reports Near Bagillt, Wales

Latest outage, problems and issue reports in Bagillt and nearby locations:

• 
  Connor Wilson (@ConnorTWilson) reported 56 seconds ago from Birkenhead, England

  Probably a stupid question, but if I have a @VodafoneUK sim, am I able to use my data in Northern Ireland as normal? Never been to Northern Ireland so just want to be sure before I go

• 
  MichaelRedgrift (@MichaelRedgrift) reported 5 minutes ago from Birkenhead, England

  @VodafoneUK @VodafoneGroup hands down the worst broadband switching I've ever experienced, worst customer service and I am still five weeks without internet, a months payment down and half a day wasted waiting..

• 
  natalie💅🏻 (@natalie_2917) reported 5 minutes ago from Liverpool, England

  Fuuuuuumin with @VodafoneUK the one time I wanna use my odeon rewards the app is down and the customer service is awful 😡

• 
  Jericho Rayel Timbol (@jerichorayel) reported 8 minutes ago from Liverpool, England

  @VodafoneUK Fix your app first

• 
  Wes Chimuzu Jr (@wesfromspeke) reported 14 minutes ago from Garston, England

  Poor customer service and lack of engagement with my problem that they’ve caused by not merging my bills, wrong timescales, lies after lies and incompetence,causing great distress and anxiety - @VodafoneUK @N5JFY @BoxmeerJean

• 
  Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported 15 minutes ago from Liverpool, England

  @alastairjam @VodafoneUK I've been a contract customer for many a year with them, I'm now going elsewhere.

• 
  Love Liverpool Life 🥰 (@Rinisparkle) reported 16 minutes ago from Liverpool, England

  @VodafoneUK So paying for a service which I can’t actually use 👏🏼👏🏼👏🏼

• 
  Michael'MUFC'Wilson (@Michael_JWilson) reported 20 minutes ago from Birkenhead, England

  Can't actually believe the prices of upgrades of mobile phones. Absolutely no bonus for being a loyal customer for over 10years never missing a payment of £40+pm @VodafoneUK Outrageous

• 
  Lee Vickers🤜🤛🏿 (@vickers1983) reported 23 minutes ago from Liverpool, England

  @kimberleyxlfc @VodafoneUK Poor customer service that is the reason I left

• 
  Julie Lloyd (@Lloyd3Julie) reported 30 minutes ago from Wallasey, England

  @VodafoneUK No. It just said criteria not met! I still have email but it’s says do not reply. Maybe if I can forward it someone may see what’s wrong. I’ve never had problems before. I don’t sell my old phones I hand them on in the family. It’s making me feel stressed.

• 
  Paul Knapton CProf 🏳️‍🌈 (@rincew1nd) reported 30 minutes ago from Liverpool, England

  @WalnutRede @HighSpeedPanda @VodafoneUK Same here. Been with them for yonks but latterly just full of empty promises. Upgrade to an alternate Network.

• 
  Anthony🖤Hart (@TonyH4rt) reported 30 minutes ago from Liverpool, England

  @VodafoneUK I’ve cancelled my DD as you have voided terms of our contract - I’ve been unable to contact anyone to resolve issue! #TerribleCustomerService

• 
  Tom (@tomaevans) reported 34 minutes ago from West Kirby, England

  @VodafoneUK pretty poor that everyone knows you’re home broadband service is down… even picked up by Daily Mail but zero official communications by yourselves in the month you’ve put bills up >10%. Definitely second guessing renewing all phone/internet contracts.

• 
  John McKerrell (@mcknut) reported 37 minutes ago from Liverpool, England

  @SayBeano @virginmedia Just cancel and switch. Been very happy with @VodafoneUK gigafast for a few months

• 
  Tony Smart (@Sm4rty09) reported 40 minutes ago from Liverpool, England

  @VodafoneUK Terrible customer service. Trying to cancel an account and you make it absolutely impossible. Waited in the queue, got to number 1 then booted out!! Just let people leave without putting in blockers

• 
  Alex Gulrajani (@AlexGulrajani) reported 48 minutes ago from Liverpool, England

  Cannot wait for my relationship with @VodafoneUK to come to an end. Told I was given a £20 account credit as a “gesture of goodwill” for appalling service. Sent me a bill for next month. Not on it. Plus disconnection date is 25th Oct so they’re going to have to refund it anyway!

• 
  matthew smyth (@MatthewJSmyth) reported 49 minutes ago from Liverpool, England

  @VodafoneUK Well, I phoned up instead, where I was told there was a known issue. So you had issues reported… Anyway it’s all sorted.

• 
  Linda Scott 🖐 (@lindas1954) reported 53 minutes ago from Wallasey, England

  @VodafoneUK had broadband fitted yesterday, still not connected and now been on hold for over an hour on customer service. Not a great start.

• 
  pudding and pie (@Georgehamlet) reported 56 minutes ago from Wallasey, England

  Bit shit when you ring @VodafoneUK for an upgrade and you get transferred to onecom who try and shaft you with awful deals.

• 
  Sion Rhys Wynne (@sionrwynne) reported 59 minutes ago from Denbigh, Wales

  Can't help feeling this style of selling is a bit dishonest at best by @VodafoneUK as I was getting downgraded rather than upgraded! Will shop around instead. It's a shame as I've found their store staff to be really good but obviously can't get there at the moment.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Graham : A Star Wars Story 💙 (@whoisgraham) reported 11 seconds ago

  @VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍

• 
  Lucy Slater (@lucindaslater83) reported 17 seconds ago

  @VodafoneUK 30 yr customer.. no more. I refuse to support a company that support ILLEGAL immigrants, criminals entering this country, attacking men, women and children and enabling them to do so with free phones/sims, same phones they've been filming their rapes on. #traitors

• 
  Or Sassur (@Orsassur2) reported 6 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Quentin Stephens (@Quentin_Stephen) reported 7 minutes ago

  @VodafoneUK Your router's firewall is preventing my internet access. Your telephone line support AI is dreadful.

• 
  Ron Harrison (@RonHarriso22498) reported 9 minutes ago

  @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !

• 
  SendCake Films (@SendCakeFilms) reported 18 minutes ago

  @ZiaYusufUK How litigious are @VodafoneUK **** around & find out. 🤦

• 
  Chris Ross-Lewin (@crosslewin) reported 19 minutes ago

  @SimonDanczuk @VodafoneUK That's it Reform policy always on the look out for targets to hate and spread their hatred whilst never being part of the solution

• 
  Rodney Marlow (@misterex65) reported 19 minutes ago

  @NileGardiner @VodafoneUK They are giving them to charity you thick ****

• 
  ✮ (@Jaammyyyyyyyy) reported 19 minutes ago

  @VodafoneUK With all due respect, I am going to cancel the contract renewal because you guys still ******* suck at maintaining good internet

• 
  Dafydd Gam 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Tenth_Crusader) reported 25 minutes ago

  Cancel @VodafoneUK now!!!