Vodafone outages and service status in Ashover, England

Problems in the last 24 hours in Ashover, England

The chart below shows the number of Vodafone reports we have received in the last 24 hours from users in Ashover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashover, England

The most recent Vodafone outage reports came from the following cities: Sutton in Ashfield, and Heanor.

City	Problem Type	Report Time
Sutton in Ashfield	Phone	3 days ago
Heanor	Internet	1 month ago
Chesterfield	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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Vodafone Issues Reports Near Ashover, England

Latest outage, problems and issue reports in Ashover and nearby locations:

• 
  Amy Greatorex (@AmyGreatorex) reported 2 minutes ago from Chesterfield, England

  This is the second time whilst being with @VodafoneUK that our landline hasn’t worked! At the start you just randomly changed our phone number after we had already swapped it to our existing number and now total landline outage! This is ridiculous. #shitphoneline

• 
  Liam (@mrliamt) reported 2 minutes ago from Codnor, England

  @VodafoneUK i have spent almost 9 hours of calls over 5 months trying to separate accounts and you still can't get it right. Can someone please call me before I cancel my contract.

• 
  Alexandra Wood (@Alicatikins) reported 4 minutes ago from Derbyshire, England

  @VodafoneUK My husband has been having issues trying to purchase a new big bundle pack k. I tried again on his behalf but have had no luck either.

• 
  NINA HODSON 🌿 (@nina123h) reported 7 minutes ago from Derbyshire, England

  Just before Christmas and @VodafoneUK decide to whack a massive bill on me after hanging up 3 times and putting me on the wrong contract. Customer service is shocking, after 3 phone calls and a store visit and I’m still not sorted 😤

• 
  adam webster (@46Webby) reported 7 minutes ago from Matlock, England

  I’ve cancelled now with @VodafoneUK..terrible service and no stock

• 
  Rich Hart (@MrPopup2) reported 8 minutes ago from Heanor and Loscoe, England

  @VodafoneUK Hi my broadband should have been activated yesterday but is still not working

• 
  Pete Gerrard (@PeteGerrard) reported 15 minutes ago from Derbyshire, England

  @VodafoneUK Yes. Cancel my contract as I don’t agree to your latest proposed variation.

• 
  Sammy McHugh (@chimp1984) reported 21 minutes ago from Bolsover, England

  @ScottsWorld93 @BBCWatchdog @VodafoneUK But are there any other companies (there are other companies having issues with the iPhone 12 being delivered) offering a free Power Bank for the trouble? Haven’t heard of any...

• 
  Amy Greatorex (@AmyGreatorex) reported 27 minutes ago from Chesterfield, England

  @VodafoneUK after 4 separate occasions of our phone line going down an engineer finally decided the line at the end of our road was close to blowing, got that sorted... now we have no internet at all. What the hell is going on! Vodafone internet and phone line not fit for purpose

• 
  Laurence Weight (@WeightLaurence) reported 28 minutes ago from Eckington, England

  @VodafoneUK #VeryMeRewards I’d like to win a years supply of good customer service and to feel valued as a long term loyal customer.... I’d also like to have a lottery win which I probably have more chance of getting

• 
  Simon Meyrick (@Badgerman93) reported 29 minutes ago from Sutton in Ashfield, England

  @VodafoneUK I need to get some help with my internet service please because I'm at the point where I'm gonna smash the router to pieces

• 
  forest forever (@forestforever11) reported 29 minutes ago from Hucknall under Huthwaite, England

  @VodafoneUK @markjohnsonhome Once my contract is up I’ll leave never to return you pandering weaklings.

• 
  Zinedine (@martinclifford1) reported 34 minutes ago from Mansfield Woodhouse, England

  @VodafoneUK No my issues are over your box being over crowded you promised me the issue would be resolved within 3 months nine months ago every evening and at weekends I might as well have dial up - today has tipped me over the edge

• 
  Robin Palmer (@robbiederby) reported 34 minutes ago from Derbyshire, England

  Currently impressed at @VodafoneUK's engagement in trying to resolve slow speed issues. Sods law it ain't happening as bad right now. It's still slow in comparison to what it was pre-covid (about half). But we'll see what comes out of the case being raised. Thank you Vodafone.

• 
  Laurence Weight (@WeightLaurence) reported 34 minutes ago from Eckington, England

  @RussellHastings @VodafoneUK Been with them years too and got three lines with them and yet it counts for nothing when you have an issue .... I’ve said every time one of the lines is due an upgrade that I’m going elsewhere but then like a numpty I stay with them....

• 
  Robin Palmer (@robbiederby) reported 36 minutes ago from Derbyshire, England

  @zanti @VodafoneUK Yes, but compared with the likes of other networks, my tablet has a @virginmedia SIM in it and that consistently gets between 70-100Mbps.. And they don't even run their own mobile network!

• 
  gav (@gavc2) reported 53 minutes ago from Matlock, England

  Looking like another day wasted waiting in for @VodafoneUK to deliver my new I-watch, 3rd day I’ve waited in after they have told me it will be coming and nothing!! Rubbish customer service!! after I’ve been with them so long too, might have to look at switching!!

• 
  Laura Graham (@LauraGrahamRVN) reported 53 minutes ago from Annesley, England

  @VodafoneUK I don't have a New Years Resolution, but I'd still love the cash to spend on my baby! If I won the competition, I MAY use some of the cash on the gym... and a good portion on @pizzahut because I'm a new mum and bloody deserve it because it is HARD WORK. #VeryMeRewards

• 
  Grace Stokes (@graciestokes) reported 54 minutes ago from Chesterfield, England

  @Ch4Rr133 @photo4u6 @VodafoneUK Mines down too 😔😔😔

• 
  Zinedine (@martinclifford1) reported 56 minutes ago from Mansfield Woodhouse, England

  @VodafoneUK The speed issue was supposed to have been resolved 6 months ago it hasn't

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Longstride (@orpip_3) reported 1 minute ago

  @Iromg @VodafoneUK I ditched @VodafoneUK years ago - shocking customer service

• 
  Robert Kilcoyne (@robkilcoyne) reported 2 minutes ago

  Dear @VodafoneUK why do you make it SO difficult to speak to a human in your cust service team? Your phone options are designed to send people online at all costs. I’m trying to pay off my device plan but it’s like you don’t want my money. And for that TOBY,worse than useless!

• 
  Matthew Laughey 💙💛 (@laughey_m) reported 4 minutes ago

  @VodafoneUK any chance of speaking to an actual support person instead of typing to TOBi???

• 
  Brian Moore (@BrianMooreAV) reported 6 minutes ago

  What exactly are you playing at @VodafoneUK? I was looking to moving to the network. Not happening now.

• 
  Dave (@Bramapp313) reported 6 minutes ago

  @MediaSOI Didn't they get the emergency message from @VodafoneUK free, or course.

• 
  jomamp82 (@jomamp82) reported 7 minutes ago

  @SimonDanczuk @VodafoneUK Fully support this

• 
  Billy©️ (@TheGrandfatherX) reported 8 minutes ago

  Britain is now a country where you only get the option & marketing to pay less but for a lesser service. There are literally no bargains to be had. It’s a country where the only growth is by charging you more for everything. @VodafoneUK is just one classic example of this.

• 
  Lord Clunbury (@LordClunbury) reported 11 minutes ago

  @POldfieldMusic @Iromg @VodafoneUK NHS are one of the first to need a Reform governments help!

• 
  Or Sassur (@Orsassur2) reported 12 minutes ago

  @VodafoneUK, I am publicly raising a serious complaint about the appalling treatment I received at one of your stores in London. I entered your store for one simple and perfectly legitimate purpose: to purchase a Vodafone SIM card. I was not asking for a favour, demanding special treatment, or attempting to obtain anything extraordinary. I was a prospective customer who walked into a Vodafone shop expecting the most basic standards of courtesy, professionalism and respect. What I encountered was the complete opposite. Instead of being treated as a customer, I was made to feel as though I had walked into a high-security government facility and was somehow an enemy of the Crown. The attitude of some members of staff was astonishingly arrogant, hostile and unnecessarily confrontational. Their behaviour created an atmosphere in which a simple commercial transaction became an unpleasant confrontation. What makes this even more disturbing is the apparent attitude towards customers who dare to question or challenge poor service. Rather than calmly explaining the situation and attempting to resolve the matter, the interaction became increasingly hostile. I was confronted with behaviour that I perceived as intimidating, including what I understood as threats when the staff did not want to deal with my request. Let us be absolutely clear: customers are not supposed to be intimidated into silence because an employee does not want to provide assistance. A Vodafone employee is not a police officer, immigration official, security agent or member of the Secret Service. A shop is a commercial environment. Customers have the right to ask questions, request assistance and expect reasonable explanations without being treated as suspects. The irony is almost unbelievable. Vodafone is a telecommunications company whose entire business depends upon people choosing to communicate with you. Yet my experience was one in which communication, courtesy and basic customer service appeared to have been abandoned at the very moment they were most necessary. I have travelled to London and deliberately chose Vodafone as a major and internationally recognised telecommunications brand. I expected British standards of professionalism. Instead, I encountered an experience that was embarrassing—not for me, but for the company whose name was displayed above the door. A major telecommunications company should understand that its reputation is not built only through advertising campaigns, impressive websites and corporate slogans. Reputation is built in the shop, face-to-face, when an ordinary customer walks through the door. That is precisely where Vodafone failed me. I therefore expect Vodafone UK to investigate this incident properly, identify the employees involved, review any available CCTV and internal records, and determine whether the conduct I experienced complies with Vodafone's customer-service standards and employee policies. I am not asking for preferential treatment. I am asking for accountability. If Vodafone believes that treating prospective customers with arrogance, hostility and intimidation is acceptable, then Vodafone should say so publicly. If it does not, then it should demonstrate that through action rather than another generic corporate apology. @VodafoneUK, your logo may be recognised around the world, but no brand is bigger than the people who represent it. When those representatives treat customers with contempt, they damage the brand far more effectively than any competitor ever could. I went into a Vodafone store in London intending to become a customer. I walked out wondering why anyone would willingly choose to be one. That should concern you far more than this complaint.

• 
  Ron Harrison (@RonHarriso22498) reported 13 minutes ago

  @VodafoneUK investing £11 million on the network, I have been a customer for many years and still do not have a signal at home BR3 need the Internet to connect. Please help !