3 (Three) Outage in Wickham, Hampshire, England

@ThreeUKSupport New sim. New phone. Same experience. With EE i don’t have this issue. You are just throttling the “unlimited data “

@ThreeUKSupport The issue is nationwide. Everywhere i go, even london i get slow speeds barely enough to load a youtube music video.

@ThreeUKSupport Were no help at all and when we did what they wanted to pass security then suggested we return to chat to someone else later. Now being sent to customer relations as it still hasn't been resolved

It would have been much more for the month ending tomorrow if there wasn't a default £150 cap on the account. Before this happened he'd never gone over his usual monthly charge in years of being with you @ThreeUK @ThreeUKSupport

@BumperGraham @ThreeUK @ThreeUKSupport Thanks Graham, We've messaged their social media team about 10 times without a response 😂 They claim someone else must have called off his mobile. Considering the house is locked down and only people in are Macmillan nurses we have no idea how it can be £150 more this month

Quick enough to take a your money, but slow enough to ignore your messages about fraud on your account while they respond to someone who can't remember their phone number @ThreeUKSupport

@KaySocLearn Go on. Give em a Chromebook and a dongle. Maybe @ThreeUK could help.

@ThreeUKSupport I’ve been trying to cancel my contracts with you for nearly an hour! Second day in a row and when I tried to do it in store I was told I could only do it on the phone. That’s ridiculous it shouldn’t be so hard to cancel!

@tomhfh @ThreeUK I’m with O2 I’ve had very few problems and I’ve been with them for years

@ThreeUK you mistype my date of birth, you now won't let me cancel my expired contract. Both me and your local shop have emailed you my photo id. Every day I get your helpline webchat and shop telling me different things. Nobody has a clue. Please give me contact details for ceo

@ThreeUK the worst customer service I've ever had. Four contracts cancelled

Gosh mobile reception use pretty poor in @GunwharfQuays on @VodafoneUK . 4g i Adobe areas bit less than 1Mbps. Inside mostly 3g boy data. Some areas edge or 9 signal. Not good enough for 2020. @threeuk noticeably better but still not amazing

@ThreeUK what a load of shit put £12 in extra charges on for no reason then wait 30 mins for a customer advisor for them to put the phone down on you so I’ve gotta re call and wait another 30 mins F****** bollocks

@ThreeUKSupport been having issues all morning with ur network. Internet has been very hit and miss and not been able to make an important phone call. Not happy

@ThreeUK I’ve just left you and you have taken another payment and showing me in credit. I’ve cancelled my DD but would like a refund for the money you have in credit. Unable to login to my old account as took number to new provider.

@solardomusic @ThreeUK @ThreeUKSupport Mate I dont get signal anywhere it's the worst. When I rang up to speak with CS team i told them I had poor signal she said I'll ring you back in 5 mins to talk through some tech help! Never got a call back cause she couldn't get through lol still waiting on my call back aswell..

@ThreeUKSupport Hiya, all sorted now seems like it was an outage according to the check your postcode coverage webpage.

@amyjohnson229 @ThreeUK It used to have amazing offers and endeared loyalty as every Wed they’d gave something special, but now their Marketing team have made it terrible with pointless offers!!!

@ThreeUK @ladbible Give me a refund for the day and half of signal and data you stole.

@ThreeUKSupport @ThreeUK signal has been awful for the whole week since your outage. Calling you support is just "a long wait" or "use our app" but the live chat on the app never has anyone available.

@ThreeUK I am really frustrated with the service I have received. I now cannot log into my3 for the past few days. I wish to cancel my international calls add on as it’s useless. Please can I get this sorted.

@ThreeUKSupport I've just tried to run a speed test on the 4g to illustrate the issue and I cant even do that. It just says no network. I switch to wifi and it's instantly 72mb...I'll jump on live chat tomorrow. Thanks

@CJBassey @ThreeUK True... 9ja is a failed nation, God help us

@ThreeUKSupport your online top up and app is down

@ThreeUK What is happing with my3 online. I have tried to log in for the last 3 days with no success. I have spoken to support three times and yet there is still no solution. All I want to do is sign in

@ThreeUKSupport You are THE worst network

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a nightmare for the UK. You couldn’t provide a basic signal if someone’s like depended on it... which apparently it does.

@ThreeUKSupport your network is dog ****, your infrastructure is worse. 4th day of no signal on both mobile phone and mobile broadband in my area....and this is the 4th time this has happened since March. I want to be released from my contract you thieves.

@ThreeUKSupport Actually after three hours on chat I got through to someone who spoke to a manager to check that I have actually been missold a product, the person stopped responding. I am quite annoyed as I’ll have to start from scratch when I can get anyone who doesn’t say systems are down.

@hnnhwld @ThreeUKSupport iPhone - general, reset, reset network settings with your passcode. But it hasn’t worked for me. If it doesn’t work just go to your mobile data and select 3G instead of 4G. Then you should be able to use your data