3 (Three) Outage Report in Wellington, Telford and Wrekin, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Wellington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent 3 (Three) outage reports came from the following cities: Shrewsbury, Telford, Bridgnorth and Broseley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport I’m guessing that will be down to Openreach. Will probably happen when BT upgrade their EE RAN equipment on it to 5G - currently 2G/3G/4G
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport This mast in particular was only upgraded last summer - before that it was 3G only for Three. But it does serve a wide area. Capacity of the mast and bandwidth isn’t the issue, it’s the backhaul, I believe the backhaul wasn’t updated with the mast RAN equipment.
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Shaun Jenks (@Shaunjenks) reported from Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Does your router also support b32 and b28 ? They are also present on that mast, b32 is SDL only
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@SocialTechHD @ThreeUKSupport I switched away from Three a few years back because it was bad, but came back in march this year on their Smarty plan (unlimited everything for £16 per month) after a friend said they’d improved- they weren’t wrong.
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@SocialTechHD @ThreeUKSupport Three were quite bad until about a year ago. Since then they’ve upgraded their 4G network round with more bands and new masts. Plus 5G deployment. They’ve gone from worst to best network in the area in around 18 months.
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Alan Ramsay (@_aramsay) reported from Shrewsbury, England
@ThreeUKSupport Thanks for the update @ThreeUKSupport - how can I get an update as to when they have investigated and what / when the resolution will be?
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@GadgetsBoy @ThreeUK Looks like the network is overloaded to me
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Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England
@KnightkingU @ThreeUK @ThreeUKSupport Looks like capacity issues to me
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Stuart Parr (@wonkotsane) reported from Waters Upton, England
@ThreeUKSupport I provided you with a postcode and a map, what did you do with that information? There has been a problem with that cell site for years, you've had a repair pending for over 2 years and it's still not fixed. Look into it and come back to me with facts, thanks. 👍🏻
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Chris Kelsall (@TelfordChris71) reported from Church Stretton, England
@ThreeUKSupport @ThreeUK no signal in SY6 for at least 2 days?
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Ashleys Autism Journey (@AshAutismStory) reported from Shrewsbury, England
@ThreeUKSupport absolutely awful signal today in Shrewsbury today and just recently 😔😔😔
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verity clinton (@verityc_11) reported from Oakengates, England
@ThreeUKSupport Thankyou...husband reports signal still very weak indoors. Has to be near window or outside to obtain decent signal. His colleagues report the same 🙁
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Rob Adams (@parassassin) reported from Hadley, England
@paigebr0wn_ @ThreeUK I love @ThreeUK when I worked in mobile sales; they were the easiest network to get PACs from. I called as women and men, and once took 2 PACs from one caller by pretending I was 2 different people. Overseas call centres were the godsend for porting departments back in the day!
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Adam. (@Ads_7) reported from Telford and Wrekin, England
Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork
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Leigha (@LeighaWhite_91) reported from Hadley, England
@ThreeUK live chat is rubbish, and customer service terrible.
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Kye (@ClassyKyleJones) reported from Shrewsbury, England
@ThreeUKSupport Masts. They provide your service to areas. I wish to know where the closest mast is to Sy25by. As I will need to position my antenna to get best signal
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Kye (@ClassyKyleJones) reported from Shrewsbury, England
@ThreeUKSupport Can you tell me who do, if not 3 customer support....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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S. (@saahix) reported
@ThreeUKSupport I had no data in the evening after 8pm at all. I couldn’t use maps to find my way! Completely stranded terrible network honestly
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The Fat Bald Sausage ⚫️🟠 (@JpFewster) reported
Well after a week were my phone decided to pack up. @O2 decided to absolutely screw me with the most disgustingly shocking customer service, I’m now back with @ThreeUK who brilliantly got me back up and running. Still can’t get back into my iTunes though!
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Carlos Laviola (@claviola) reported
My phone is roaming on @ThreeUK and I think I'd honestly enjoy having my nails plucked away with pliers more than their service. Absolute ******* gobshite.
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stewart cameron (@StronsayConsult) reported
@ThreeUK @ThreeUKSupport total shambles. Phone support useless and give you incorrect advice (as advised by the store) go to store - doors locked need ID to speak to me. I have the app and the phone on my person. Tell me they have limited information I need to call. Do Not Join 3
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Arif (@CoolArif79) reported
@ThreeUK @ThreeUKSupport hello - how easy is it to get a e sim ? I’m going to buy the new I phone 17 once it’s comes i out and if it comes with no sim support then would I be able to get e sim and would there be any cost ? On sim it’s just my contacts that’s stored ?
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Nick Allison (@NickEngineer) reported
@ThreeUK Once again being charged for data roaming that I am not using, nor doing. Got an eSIM in the phone that is connecting to the network. The 3 Sim is off for data. Please indicate how I get this refunded. Your baseline policy is garbage
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somone (@momoko23451) reported
@ThreeUK issues with my local network. The reply from you agent told me to go to another network. Wow just wow
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Carl Bateman (@CarlBateman) reported
@ThreeUK My phone is bricked so I can't log into my account. Your staff seem unable to comprehend that I wish to log into my account and won't help me to log into my account.
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Ska Guitar Guy (@ScrivHull) reported
@ThreeUK I’ve been a loyal customer for over 20 years but the coverage these days is shocking, I have an iPad with Sky and have no connection issues at all.
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Garreth Antcliff (@GAZDAN62) reported
@ThreeUK 3 calls from scammers pretending to be you in the last 24 hours, it’s always your network, never one of the others! Sort it out!