3 (Three) Outage in Upminster, Greater London, England

@ThreeUK hi Three if you’re going to basically suspend customer service you should at least make sure your website works. I can’t change my plan to a sim only, either through the app or online. I’m cancelling my plan if you don’t get back to me today with this fixed.

@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

@Simonfp21 @ThreeUK I haven’t had one of those in such a long time, but then I’m never out early enough to get a McDonald’s breakfast anymore, so

@ThreeUKSupport I can’t call or text. What an absolutely rubbish service I’m getting from 3!

@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

@ThreeUKSupport Don’t ever contact my page. You personally closed my query and now @ThreeUK are refusing to assist me because of you, so **** off and don’t contact me again. Lying bigots.

@ThreeUK what's up with your 4g because it's incredibly slow

@ThreeUKSupport I can drop my postcode but the areas without signal are many. Samsung Galaxy J5 (2016)

@GadgetsBoy @ThreeUK Where I shop lol. Stupid iPhone autocorrect

@ThreeUK worst network, Internet is very slow

@ThreeUKSupport Be honest, Have you ever tried to deal with the Three business department! Only open Monday to Friday 9-5! I’ve had some serious issues this year including having my line suspended on a Friday night in Greece & not being able to speak to anyone til Monday !!!

@ThreeUKSupport That’s fair enough but we’ve had this issue for over 6 months, no refunds & no explanation. No other networks are having these issues

@ThreeUK shocking customer service, no network again 5 times in less than 6 months

@ThreeUK @atmoorehead Literally, i dont even get 3g in london in all areas. Please fix your 3g and 4g first

@DjKeithP @ThreeUK Do a lot of WiFi any way so I have cut down on toping up my phone win win for me!!!....

@ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

@ThreeUK while waiting for 5g the 4g has gotten so slow in spots GPRS data would be faster...

@centralsimon @SinnersTravels As your @ThreeUK #4G is as slow as my companies intranet. I am in a prime location at Baker Street where it was fine up until the big #5G hard sell.

@ThreeUK @SamsungUK Advertising 5g phones when your already late 5g network is nowhere to be seen yet 🤔

@Jason_JRF @tomhfh @ThreeUK Ah yes, the network with the worst satisfaction of the main players

I thought network coverage in London would be first class but really struggling inside most buildings. Is there an issue @ThreeUKSupport

@ThreeUKSupport hi - I recently signed up for a new tariff but received info through post saying I was on a different, higher tariff. I have twice contacted support and they have twice confirmed that the original rate would be honoured but my account still says higher tariff...

@ThreeUKSupport very slow Internet and broadband is not working #poorservice

Dear @ThreeUK please sort your shit out !! No Mobile Data again #three #nomobiledata

@ThreeUK useless network, i am bloody trapped . I took a contract and literally paying for nothing. They got not network inside any property, and customer service is a joke. Ffs

@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

@ThreeUK I hate you guys so much. So damn much

I’m calling my mum and three network is saying call failed even though she’s in this very house @ThreeUK fix this because it’s so annoying happens everyday

@ThreeUK Bit shit when someone in one of your stores made me extend my contract because "5g was coming in December" and even roped me in to a 5g phone. Could be loving life with EE now 😭

@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave

@ThreeUKSupport Thanks for your help. I tried the text but my device won’t allow text. Hence I have no idea how they got my number lol

@ThreeUK @ThreeUKSupport I don’t have service in E17 and it’s been like this for an hour.

Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!

@ThreeUKSupport I can’t get signal to call them 😂

@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.

@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them

@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!

@ThreeUK Constantly switching between 3G & 4G to get service....... Don’t ask for a postcode it’s shit everywhere.

@SophieEB @giffgaff @ThreeUK Giffgaff is great and when u go abroad I just buy a local sim and you still use your UK number on wats app. So much cheaper!Obviously only works if your phone is not locked to a particular network tho! X

@ThreeUKSupport Live chat wont help. Was speaking to them yesterday. Just going round in circles. Its my partner's phone, cant you just call her and try and sort this out

@Budd5nT @ThreeUKSupport I agree! We’re paying for a service that doesn’t work and it can’t be correct the service works fine.

@OliverNorgrove Not sure about the phone but I would not recommend @ThreeUK network. 😉

@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

@ThreeUK @EveningStandard @DailyMailUK Three, this is ridiculous! Your customer service is unable to provide any help for more than 24 hours because all your systems are apparently down! This is only couple of weeks after the major outage!!!

@ThreeUK , you are now ***************. Still upgrading your system (24 hours now) and no help available on chat.

It’s a good job @ThreeUKSupport’s coverage in East London is so bad recently. It’s stopped me watching that Dominic Raab clip on Breakfast this morning. If I’d watched anymore I would have probably launched my phone down this train carriage!

@ThreeUK it's really ridiculous that you are upgrading your systems in the middle of the week and middle of the day, and your customer service people can't access accounts. 👎😡💩

@marcio_delgado @jimwaterson @SkyUK @ThreeUK Three is the Poundland of network providers. You get what you pay for. If you have any sense, move to EE.

@ThreeUKSupport hi, I need help with my phone and unable to get anybody on a chat. I have tried ringing, it keeps referring to a store chat which is not responding. O appreciate business is not as usual at this time. Thanks

@ThreeUKSupport please can you help. I need to get my mobile WiFi back up and running. I upgraded to unlimited data but it still says I have run out of data. Need it to work from home at this time.

@roisiproven @ThreeUK They are money grabbing scum, they are liars, their signal is shite, their customer service is abysmal. Honestly I don’t know why I stayed so loyal for so long. I’ve honestly never been happier since joining Voxi, few hiccups at the start but it’s been perfect since.

@ThreeUKSupport @three so now I’ve just had text through saying my bill is going up by 2.7% so I congratulate @ThreeUKSupport @three you’ve now made me change my mind and look elsewhere,and also thanks for offering me no help whatsoever as you still want your money even tho.

@elizabethhhh_28 @HamzaElky @ChelseaFC @ChelseaFCinUSA @nikefootball @Nike @nikestore @SW6Daily @ThreeUK I used to like adidas design of Jersey. Every year was something different something unique. Nike is shit. Atleast for Chelsea

@ThreeUKSupport Are there network issues around Derbyshire today, I couldn’t send texts this morning and my 4G is poor. Many thanks

@ThreeUK Are there network problems in Derbyshire, couldn’t send texts this morning and my 4G is poor, thanks

@ThreeUKSupport Nope. Still bad and reception is lower than usual.

Poor effort from @ThreeUKSupport @ThreeUK with everything that's going on just now, to announce a 2.7% contract increase is very very poor timing