3 (Three) Outage in Upminster, Greater London, England

@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

@ThreeUKSupport My phone service has been suspended even though my bill is wrong, you’ve admitted it’s wrong, I’ve contacted you twenty times in the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

@ThreeUK My phone service has been suspended even though my bill is wrong, you’ve agreed it’s wrong, I’ve contacted you 20 times over the last 2 weeks and you still haven’t sorted it. Unbelievable incompetence

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

Does anyone know a good U🇬🇧 phone provider that isn’t @ThreeUK. 8+ years loyalty and the worst service everrrrrrrr. I can’t.

@ThreeUKSupport Yeah still have my 5 contracts took it's time too sort out since it's outage on the 23/03/20 with some blips no and again but would help to sort old issues out before trying to get new things done first if you get my drift older customers should be more of a priority I think

@ThreeUK And a lot of **** happened no service no help where were you quick to take payments try to sell 5g but not sort out 4g problems so any answers to that I don't think so only reply was blamed it on the corono virus bad enough with the conspiracy of 5g being bad what a joke 🤣🤣🙈

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

Don't want to cause dismissal. All deserve a second chance. I think @ThreeUK could help Cara with training, care for the public & taking her to workshops where she is taught to treat people in a kind, respectful way Your clients would nt have to go through this horrible situation

@Payforit_Sucks @ThreeUKSupport @ThreeUK You are right. I am very well aware about these scams and I didn’t click any advert. But they still charging me with the help of @ThreeUK to take money more than my settled direct debit with three company. Kindly tag the other customers so they won’t lose money or quit @three

@ThreeUKSupport This is the way. Company treat their customers. @ThreeUK @TheO2 @lebara @VodafoneGroup @VodafoneIN @threecheapservice

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

When is @ThreeUKSupport actually going to help customers 🧐🧐

Remind me to never go with @ThreeUKSupport again 😤😤

@ThreeUKSupport unable to access certain websites and Google store. But apps are working . Help

@DjSimonmatthews @Goose1167 @SMARTYMobileUK Can only be a good thing, @ThreeUK's customer service is Sh1te. I have first hand experience. Twice.

Couldn’t agree more! @ThreeUK seem to play tricks to bend the rules & get away with it all. Constant bad signal, lack of customer service & communication, lying about reductions! I’ll be leaving at the end of my contract @ThreeUKSupport

I think @joelycett should get onto the abysmal customer service from @ThreeUK only way to communicate with them is through they’re online chat, which either have no operators or cut you off. I’ve seen on Twitter Someone has asked for a compalint email address and @ThreeUKSupport

@ThreeUK I am very unhappy with the three network the coverage/signal in E17 8SN is so bad on both 3&4G the hope for 5G is year’s away for faster data

@ThreeUK I think this is absolutely disgusting customer service, not only have you not gone through with your resolution to my complaint, you’ve cut me off in dealing with it ..... oh the poor signal coverage is still a huge daily problem

@ThreeUKSupport @ThreeUK Nope, the text option isn't working and your site AND app is still down!

@mick_miller @ThreeUK I had this a couple of years ago with Virgin mobile. Another guy down south had two phones registered in my name!! Turns out we have the same name but that's no bloody excuse. ITV was a nightmare. I even rang him and got a load of abuse. 😔Good luck Mick.

@ThreeUKSupport Iv never had this issue iv topped up my phone with an add on every month and it has worked fine I dont have any service its not only data is plain no signal . Also can you show me where it says that after two month it stoppa working ?

@ThreeUKSupport My three is as much of a joke as the call centre - that’s down as well.

@ThreeUKSupport “The call centre is having issues and can’t take calls - get through “the system is down so we can’t access your account” - “or the system is being upgraded and we can’t access your account” live chat = we can’t get into the system (then the chat closes before you can even speak)

I'm banging my head against a brick wall with @ThreeUK their customer service stinks. I can't cancel a data sim because they have put someone else's details on to my account, so they won't talk to me because I can't give the other persons details! #arrrrggggh!

@ThreeUK I’m trying to upgrade my 2nd contract and your call centre is STILL having issues. 4 weeks now. Like WTF? the contract expires today and your systems are incapable of letting me upgrade. This is a joke. Will be complaining to ombudsman about your complete lack of service

@ThreeUK Reception is terrible in Boston lincs can't make a call or get any 4g 😭

@ThreeUKSupport So after my three stopped working, I contacted three online to know the reason, With in another 5 days I was back to three again with the same number. Couldn’t make the contact because of busy online service and phone call. My point is I am still three service user.

Wasted 4 hours of my day, spoke to 9 different people to resolve a simple issue and nobody could fix it. Only got through to someone on the phone when I said I wanted to leave and they spent the time trying to sell me an upgrade? Bunch of dummies @ThreeUK @ThreeUKSupport