3 (Three) Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Barry and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Tonypandy |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lima
(@one_lima_bean) reported
@ThreeUKSupport You're joking. It's taken 21 hours to reiterate a chat link- customers do not want a chat link, customers want to actually speak to somebody and get several issues sorted in one go- the only redeeming quality of this provider is internet and even that is shoddy at best
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Paige Robinson 🍄
(@paiiigerobinson) reported
Anyone else having maaaajor signal issues with @ThreeUK @ThreeUKSupport I can’t get my wifi working at all and my phone keeps dipping to no service.
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Danny Smith
(@dannybs09) reported
@GetMeAManager @ThreeUK @ThreeUKSupport Entitled to be agree and advise people not to use them as a provider. I have NEVER experienced such poor customer service in my life. 9 phone calls (2 of which hung up on me) and still no further to finding out what happened to my order. So please, don’t patronise me.
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Random tube
(@Randomtube365) reported
@ThreeUK so I have to wait 2 weeks for my replacement SIM card turned up.............now you told me to wait 24 to 48 hours until it's activated...... think I'm going to cancel it
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Karen is Correct
(@GetMeAManager) reported
@molimo3 @Three_Is_Broken @ThreeUK It's all downhill from March 2021 for their customer services. All offshore customer support from March onwards. Maybe they will spend their savings from customer service quality with network quality.
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Ollie
(@olliejacq) reported
@ThreeUK Hi Three! Just wondering if you think it is acceptable to take your customers on a wild goose chase so they expire their grace period and can't freely cancel their contract despite not having any signal or coverage since day one and complaining 6 times? Cheers!
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Karen is Correct
(@GetMeAManager) reported
@dannybs09 @ThreeUK @ThreeUKSupport Firstly, you are required to pay for that. So don't moan about that. However, I agree that their customer support is the worst. As of March 2021, ALL of their support will be fully offshore. Three are cutting costs of their last remaining quality teams.
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maybe rhys
(@rhyscroft) reported
Avoid @ThreeUK like the plague, absolutely dreadful customer service and nobody has a clue what’s going on, I now waste a day trying to resolve their issues...
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Michelle 🐢🐺
(@stormhasgone) reported
@ThreeUKSupport hi can you let me know when your systems are back up and running, I need to talk to support but says they can't access customer details right now
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JBaxter
(@JoCBaxter) reported
@ThreeUKSupport I spoke to 5 different people on 23/11 over a 2.5 hr period as they kept disconnecting me. I was told Billing would be in touch in 4-5 days. You've over charged me £221 in a month on a £9 contract. Shocking service.