3 (Three) Outage in Tonyrefail, Rhondda Cynon Taf, Wales

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Tonyrefail, Wales

3 (Three) Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales

January 28: Problems at 3 (Three)

3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(53.23%)
Phone
(24.57%)
Total Blackout
(10.55%)
E-mail
(6.14%)
Wi-fi
(5.20%)
TV
(.31%)

3 (Three) Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent outage reports and issues originated from Cardiff, Merthyr Tydfil, Pontypridd, Tonypandy, Caerphilly, Hengoed, Bridgend, Bargoed, Maesteg, Barry, Tondu and Pontyclun.

Cardiff Internet
Merthyr Tydfil Phone
Pontypridd Internet
Tonypandy Phone
Caerphilly Phone
Pontypridd Phone

3 (Three) in Tonyrefail, Wales Comments

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3 (Three) Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:
  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • elisemarylin éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • Moe3k9 C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • MK__C MK (@MK__C) reported from Barry, Wales

    Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • MartynPreece79 Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

  • ClareO74 Clare Owen (@ClareO74) reported from Cardiff, Wales

    @ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Cardiff, Wales

    @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

  • matthewthowells hi i’m matthew (@matthewthowells) reported from Cardiff, Wales

    @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    This is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • lordprg Paul G (@lordprg) reported

    @ThreeUKSupport That's a circular answer. I know there's no resolution because I'm still having poor signal, mislead about 5g, and fobbed off. Lack of resolution is not satisfactory. Your lack of internal escalation and self accountability is noted, and I will continue to share my anger here!

  • RaySuker Ray Suker (@RaySuker) reported

    @ThreeUKSupport Call 2 - Phoned to complain and cancel if still refused a refund. Instead of assistance or even an apology I had an idiot repeatedly shove a new 2 year contract down my throat. I had to say no over 20 times to stop the sales pitch. 5 minutes of saying no to his stupid contract.

  • RaySuker Ray Suker (@RaySuker) reported

    @ThreeUKSupport Fraudulent charges on my account. Was told there was no way to take things further. Call 1 - Refused any refund or assistance getting a refund from the scam company. Just transferred me to the fraudulent company's phone number - funny how scam companies never answer their phone.

  • nickymobubble nickymo (@nickymobubble) reported

    @IAmMrAngry @ThreeUK @ThreeUKSupport Signals really bad in London,north east west and south. I’m a courier and every single day I have to hang up calls cause I lose connection and the people I’m talking to can’t hear me, I sound like a robot as well I’m told. I’ve been with them 10 years and it’s getting worse

  • MattDowling20 Matt Dowling (@MattDowling20) reported

    @ThreeUKSupport Tried: restart phone; reset network settings; check/reset APN settings. It’s faster and more reliable roaming in Turkey! As a last resort a new SIM is being delivered.

  • Livvgs_ Livvgs_ (@Livvgs_) reported

    @ThreeUK Your networks ******* shit.

  • Swizzlestixick Swizzlestix! 🌻 (@Swizzlestixick) reported

    @ThreeUKSupport I get these speeds consistently throughout the entire day, using an external cross-polarized antenna I bought to try and help the issue myself. Before I attached the antenna, speeds were even *worse*.

  • Swizzlestixick Swizzlestix! 🌻 (@Swizzlestixick) reported

    @ThreeUKSupport I have only tried using 3G instead of 4G when your customer support representatives over the phone have asked me to try doing so. Every time I have tried, speeds have only decreased.

  • Swizzlestixick Swizzlestix! 🌻 (@Swizzlestixick) reported

    @ThreeUKSupport That happens on both the 4G router *and* my phone, and I have tested it at different spots around the city centre with my phone, never able to get speeds higher than 10Mbps download. It's key to note that I also tested my phone 4G while in Edinburgh, and got 65Mbps download there

  • Payforit_Sucks Payforitsucks (@Payforit_Sucks) reported

    @ThreeUKSupport @M__Gatti @ThreeUKSupport Please stop advising victims of the ModoMobi scam to cancel their subscription. Unlike other #payforitscams this is NOT a subscription but a one off payment. It's taking advantage of a loophole in the rules. No need to send a STOP text. Please wake up!!