3 (Three) Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (46%)
-
Total Blackout (21%)
-
Phone (18%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Bridgend, Cardiff, Pontypridd, Porth, Aberdare, Tonypandy, Barry, Bargoed, Caerphilly and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
-
Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
-
RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
-
Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
That @ThreeUK broadband customer survey was interesting. Answered all the questions.
-
abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
-
drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
-
𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
-
J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
-
Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
-
Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
-
Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
J
(@maldivesdiver66) reported
@ThreeUKSupport They have no record of her email or phone call or her going into 3 shop at all. To cancel her contract. Yet I was on the phone to them for over 30 mins aswelThey make it up as they go along to stop people leaving 3 and making more money for a phone service which is non existent.
-
Scott Murray
(@ScottMurray85) reported
@ThreeUKSupport Even that don’t work Pete. Says no operators available. You are probably having signal problems like I was
-
Lucy
(@lucylulumusic) reported
@Matthew_Wright @ThreeUK @VodafoneUK Matthew if you get a pac code off vodafone you can give that to, three to use your old number on your new network. I did that very same thing, hope this helps x
-
James Crosby
(@James_Crosby92) reported
@ThreeUKSupport Course not, it had been down for 2 days which you blatantly ignored and then now it’s back up you’re here again. We have 4 people using your service in our house and other people on Twitter had the same complaint for our area #useless
-
Scott Murray
(@ScottMurray85) reported
Is there a worse company than @ThreeUK sold me mobile broadband saying I’d get good signal 2 years ago. Wasn’t able to use it as it didn’t. I carried on paying even tho I wasn’t able to use it. Cancelled it after 2 years. Rang me just now demanding money as I hadn’t cancelled it
-
Patrick Hooker
(@patrickh2000) reported
@ThreeUK I am extremely disappointed with the Three customer service and app. I have been trying for two hours to cancel a contract on a Three Huawei mobile internet dongle. Not only does the app and website take you round in circles and try to get you into a new contract. 1/3
-
James Crosby
(@James_Crosby92) reported
@ThreeUKSupport I’ve got 1 bar of signal now which is 1 more than I’ve had for the last 2 days, I don’t think it’s my phone as we have 4 on your network and none of us had signal until we moved into a different area of liverpool
-
LemurVision
(@LemurVision) reported
@ThreeUKSupport Hi, I can't login to my account and just get my3auth.text.generic.error whenever I try to change my password. I get the same thing on a variety of devices and browsers and with the cache cleared and whatnot.
-
Carl Hoe
(@Hoey_78) reported
@ThreeUKSupport Ordered 2 new phones and told delivery would be 4rd Dec, now I'm told it would never have been then, only delivery is in jan
-
Lucy Eccleston
(@LucyEccleston) reported
@ThreeUK @ThreeUKSupport are an absolute shambles of a company!!!! Took over £1000 off me within a month even though they told me the problem was fraud and then suspend my account because I haven’t paid my bill?? YOU OWE ME MONEY!!!!