3 (Three)

3 (Three) Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 06/16/2024 10:45

June 16: Problems at 3 (Three)

3 (Three) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Tonypandy, Cardiff, Bridgend, Hengoed, Merthyr Tydfil and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Internet
United KingdomCardiff Internet
United KingdomBridgend E-mail
United KingdomHengoed Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CaueFerreira Cauê Ferreira (@CaueFerreira) reported

    @ThreeUKSupport The number was not transferred. I haven't spoken to the customer service since last time I filled out the form. Last time I filled it speaking to the customer service didn't solve my problem. Should I try once more?

  • johnnygreaney Johnny Greaney (@johnnygreaney) reported

    @ThreeUKSupport It was meant to arrive three hours ago but still hasn't turned up. Can I recommend you give them a call and then let me know where it is... and then start using another delivery firm. The service is appalling.

  • shawty_ds Peter Shaw (@shawty_ds) reported

    @ThreeUKSupport MMS tells me "can send service not enabled on network", browser... no can do.. I only have edge installed on this machine, no other browser available. I'm a softdev by trade, I can see the crash causing it in the browser console, it's because the page can't load adobe tracking.

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    @ThreeUKSupport @shaun32433002 They've been charging me £20 a month for an unused service for months and want over £400 from me. Three are scum and will never use them again

  • thegingerdaddy Graham Thirkill (@thegingerdaddy) reported

    @BoB_Unubold @ThreeUK @C4Gogglebox Had Three for years and have had no problem whatsoever

  • johnnygreaney Johnny Greaney (@johnnygreaney) reported

    @ThreeUKSupport Still not delivered but don't worry yourselves with sorting it out. It's fine. You're obviously far too busy to help your longstanding customers. I'll just keep paying for something I haven't got. Way to go.

  • Lena12361297430 Lena12345 (@Lena12361297430) reported

    @ThreeUKSupport Hi, using a three 4G internet hub and i keep turning it off and on and the connexion is the worst ! whats going on atm ???

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported

    @jonnysmorrison @ThreeUK @EE ee is brilliant, pretty much have signal everywhere I go, hardly ever see 3g either!

  • 1drshaah 1drshaah🎧 (@1drshaah) reported

    One of the mistakes I don make since I enter this UK na this @ThreeUK network wey I choose to dey use 😭

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    @ThreeUKSupport @aakholt The Three Mobile WiFi hubs are honestly worthless. Basically a bit of plastic that sucks up your money for doing nothing. Try and change providers as soon as possible