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3 (Three)

3 (Three) outages and service status in Stone, England

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  • 3 (Three) generated 0 outage signals in the last 24 hours around Stone, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Stone, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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3 (Three) Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one

  • deanrmarsh
    Dean Marsh™ (@deanrmarsh) reported from Stafford, England

    @JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • OfficialGMoore
    George Moore (@OfficialGMoore) reported from Stafford, England

    Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.

  • jeremyindie
    Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • BecS_1007
    Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England

    @ThreeUK Is there a Broadband issue in the ST4 area?

  • BenCooke19
    Ben Cooke (@BenCooke19) reported from Derrington, England

    @ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights

  • Ry5ter
    Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.

  • j0ann3001
    Jo (@j0ann3001) reported from Werrington, England

    For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

  • NoMoreLaughs
    KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England

    @ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?

  • yennings
    Laura Jennings (@yennings) reported from Stafford, England

    @Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.

  • Elli_murphy
    Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • Jayrea_UK
    Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • BaileyEvans_9
    Bailey Evans (@BaileyEvans_9) reported from Abbots Bromley, England

    I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @ThreeUK Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,

  • speaakwin
    My Hot Topics (@speaakwin) reported

    Why the f is the @ThreeUK 4g and 5g signal so bad? 8 feel like I'm living in the 90s here. I have 5g 3/4 signal, and it's taking 45 seconds to do a basic Google search. It's a joke. I'll be switching to Lebara I think. Been with you for 23 years. Literally since I was 15.

  • Matts_Tweeting
    Matt🦻 (@Matts_Tweeting) reported

    terrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile

  • UniversalExile
    Steve Blair (@UniversalExile) reported

    @AdamBat92308251 @three @ThreeUK Yes, sorry to hear that, Adam, that’s awful.

  • RyanSael
    Ryan Sael (@RyanSael) reported

    @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

  • stephenlycitt
    Stephen Lycitt (@stephenlycitt) reported

    @ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!

  • ImmaStar26
    xXx (@ImmaStar26) reported

    @ThreeUK I've been without service for 4 days. Every day since my service stopped, I've contacted support, and each time I've been told to "wait 7 days." If I'm being told that every single day, when exactly are those 7 days supposed to be up?

  • IdeasDirectory
    ideas.directory (@IdeasDirectory) reported

    @robj3d3 @ThreeUK Worst part Rob, they recycle and give away your number to somebody else after few months but will refuse to port it back or sell it back to you This is a huge privacy issue which @ofcom doesn't seem to care

  • whatiwrote_
    Louisa Guise Author (@whatiwrote_) reported

    @robj3d3 @ThreeUK If you are paying for the service, I don't see what reason the phone company has to cut you off. Find a local sim in the meantime.

  • nojohokomodobo
    kojohobojyotomo (@nojohokomodobo) reported

    @robj3d3 @ThreeUK They don’t cancel your sim for that. I’ve been out the uk since April. You’re just a tit clearly