3 (Three) Outage Report in Stone, Staffordshire, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (19%)
-
Total Blackout (17%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Stone, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stone |
Phone | |
| Stafford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stafford |
Internet | |
| Newcastle under Lyme |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
-
iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
-
Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
-
Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
-
iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
-
Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
-
Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
-
iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
-
Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
-
Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
-
George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
-
Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
-
Dean Marsh™
(@deanrmarsh) reported
from
Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
-
KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
-
iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
-
Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
-
Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
-
Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
-
Ben Cooke
(@BenCooke19) reported
from
Derrington, England
@ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights
-
Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
-
Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
J G
(@gjr122) reported
@ThreeUKSupport I tried to use the webchat service but it keeps saying come back later no one is available at the moment. This is just unbearable.
-
Louis_puttick
(@Louisputtick) reported
@ThreeUKSupport what going on with the issue? would I be able to nominate a phone number to receive a text notification if the network goes down in the area like I have on the EE contracts we have?
-
Sadiq b
(@Siddneyb) reported
@ThreeUKSupport But the same individual can't hear when tech support confirmed it was best to terminate the contract. I need you to understand how much stress and time you are putting me through.
-
Louis_puttick
(@Louisputtick) reported
@ThreeUKSupport So I will need a contract with another supplier to be able to work! As you cannot fix your network in a timely manner. So the SLA is 7 days from you for a data outage? Where is that in the three contracts?
-
BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
Any info on why 3 is down in Co. Down this morning ? Can't make or receive calls, can't text or use data since 9 am. @ThreeUKSupport
-
Danny Tuppeny
(@DanTup) reported
After this, @ThreeUKSupport once again refused the refund. I reported it to the regulator and when I did, Three quickly offered me a refund of more than double what I was owed (avoiding it being reviewed by the regulator). Needless to say, we'll never be their customers again.
-
Girl From The Hill
(@CarolLa13282625) reported
@ThreeUKSupport We’re trying to connect an Alexa Echo dot. Usually these are super easy to set up but trying to use your Huawei 4G Router has proved impossible. Is this a HUAWEI firmware issue? Lots of people are having the same problem.
-
Sadiq b
(@Siddneyb) reported
@ThreeUKSupport Hi Jenn, complaint is still open. We have 2 contracts in the house and it seems that our area does not get a good signal. We've been through months of diagnostics. Perhaps it's worth discussing on a call? ( ref:30597286)
-
david charlie oakes
(@DavOakMus) reported
@ThreeUKSupport Hi there it's still dropping out or going down to 1 bar. :( Annoying since the first two weeks it worked perfectly. Is there still a signal issue in SA43 ?
-
Chinmay Brahme
(@Chinmaybrahme) reported
@ThreeUKSupport Hi, On Monday I have switched from a Three pay as you go to a Three pay monthly (two year contract). I have received the new sim in the store but my service does not seem to have been activated. Could you please provide an update on this? Thanks