3 (Three) outages and service status in Stone, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Stone, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Jeremy Patrick (@jeremyindie) reported from Betley, England@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Laura Jennings (@yennings) reported from Stafford, England@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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Ben Cooke (@BenCooke19) reported from Derrington, England@ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights
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George Moore (@OfficialGMoore) reported from Stafford, EnglandQuestion - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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Dean Marsh™ (@deanrmarsh) reported from Stafford, England@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Jo (@j0ann3001) reported from Werrington, EnglandFor the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England@ThreeUK Is there a Broadband issue in the ST4 area?
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Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Bailey Evans (@BaileyEvans_9) reported from Abbots Bromley, EnglandI’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Blair (@UniversalExile) reported.@ThreeUK .@ThreeUKSupport Having been a customer for a number of year had an awful experience yesterday with your upgrade team. Including being lied to! Very disappointing and no new handset arriving. Seriously considering another provider.
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Liarpoliticians, UK has rogue Parliament+police (@liarpoliticianz) reported@Telegraph I can go in to my local supermarket, and that's the end of mobile phone access, despite a base station nearby. Many beaches have no mobile signal, and network congested so no access if there are events. UK mobile network is garbage. @ThreeUK RIPPED OFF PAYG from 3p/m to 35p/m.
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John craig Sinclair (@JohncraigSincl2) reportedIF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO
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K (@KRUNAL1) reported@ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people
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Mason Lyons (@MasonIyons) reportedso @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.
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Adam Bateman (@AdamBat92308251) reported@UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.
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Whisperity (@whisperity) reported@IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.
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Brush My Teeth (@wearealienuk) reportedWhat on earth has been going on with your network today in TN2 it’s awful @ThreeUK
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Jim D (@jnides8) reportedFirst world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.
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stevie (@stevie_builds) reported@robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...