1. Home
  2. Companies
  3. 3 (Three)
  4. Stone, England
3 (Three)

3 (Three) Outage Report in Stone, Staffordshire, England

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Stone, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Stone, England

The most recent 3 (Three) outage reports came from the following cities: Stafford, and Stoke-on-Trent.

CityProblem TypeReport Time
Stafford Wi-fi 23 days ago
Stoke-on-Trent Wi-fi 2 months ago
Stoke-on-Trent Phone 2 months ago
Stone Phone 5 months ago
Stafford Phone 5 months ago
Stoke-on-Trent Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one

  • yennings
    Laura Jennings (@yennings) reported from Stafford, England

    @Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me

  • deanrmarsh
    Dean Marsh™ (@deanrmarsh) reported from Stafford, England

    @JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days

  • Jayrea_UK
    Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England

    @ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks

  • OfficialGMoore
    George Moore (@OfficialGMoore) reported from Stafford, England

    Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.

  • j0ann3001
    Jo (@j0ann3001) reported from Werrington, England

    For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport

  • BecS_1007
    Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England

    @ThreeUK Is there a Broadband issue in the ST4 area?

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.

  • NoMoreLaughs
    KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England

    @ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?

  • Ry5ter
    Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE

  • jeremyindie
    Jeremy Patrick (@jeremyindie) reported from Betley, England

    @ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.

  • Elli_murphy
    Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England

    @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.

  • shent
    Matt (@shent) reported from Stoke-on-Trent, England

    @stuarttaylor79 @ThreeUKSupport *******, its only been down half a day

  • IrisCaveney
    iris caveney (@IrisCaveney) reported from Cannock Chase, England

    @ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.

  • Richiestoke
    Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England

    @LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.

  • BaileyEvans_9
    Bailey Evans (@BaileyEvans_9) reported from Abbots Bromley, England

    I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficialFlatCap
    Shaun Grice (@OfficialFlatCap) reported

    @ThreeUKSupport @ThreeUK so apparently.. you’re customer service isn’t associated with your stores and any issues should be taken to store and to not contact the customer service team on the phone, any help would be helpful, Please help me here I’m banging me head on a wall

  • alon5783383884
    alon (@alon5783383884) reported

    @ThreeUK @WirelessFest how do i become a three customer tell me asap😩

  • nousarete
    🐬 John G (@nousarete) reported

    @ThreeUKSupport Home Broadband ultra-slow (yes I have rebooted!) Network service checker down; talk to an agent down😡

  • joblogg41360819
    jo bloggs💙 (@joblogg41360819) reported

    @ThreeUKSupport i really wish i could email three this is terrible for a communication company.

  • NapSnowcat
    Napoleon Snow 😷 (@NapSnowcat) reported

    @ThreeUKSupport So these ‘improvements ‘ actually mean I have no broadband ?!? How do I ease a complaint and get my money back please ? Thankfully I’m only on a 12 month contract.

  • hazellesley
    hazel (@hazellesley) reported

    @ThreeUKSupport No thank you I’ve decided I’m leaving 3 your agents are no help whatsoever and I’m not about to explain myself for the 5th time to not be understood or to be told absolute lies.

  • tracyjones129
    ✌🏼 (@tracyjones129) reported

    @WirelessFest @ThreeUK How do I get early access I’m a three customer

  • nousarete
    🐬 John G (@nousarete) reported

    @ThreeUKSupport web chat - just want to know, if three know there is a problem and are working on it. Last time local mast was down and broadband was coming from Distant mast. We've just had a power cut and are on generators. Threee probably need to work with UKPN

  • joblogg41360819
    jo bloggs💙 (@joblogg41360819) reported

    @ThreeUKSupport good because i am struggling with a very impatient live chat guy who doesnt seem very nice!! he doesn't understand anything i'm trying to say and is starting to be rude. anyway i definitely signed up to new plan yesterday or day before and now it isn't showing up at three

  • Daniel_J_Mac
    Danny Mac (@Daniel_J_Mac) reported

    @ThreeUKSupport Trying to locate my order but i can't login? Any idea?