3 (Three) Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stone, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stone |
Phone | |
| Stafford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stafford |
Internet | |
| Newcastle under Lyme |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Ben Cooke
(@BenCooke19) reported
from
Derrington, England
@ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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Dean Marsh™
(@deanrmarsh) reported
from
Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Why didn’t 3mobile get in touch with me with all means of communication provided? I received no email update with this regards. I made it known that there was poor connection in my area. I contacted customer service , your staff talked to me so rudely for trying to explain things
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Vicky Osgood
(@VJOsgood) reported
@ThreeUKSupport Your web told my husband it would be 'within 7 days' from Monday which isn't very helpful considering I was previous quoted 48 - 72 hours. Basically, I'm paying for a service that once again I can't use and it's not great. I would like an accurate picture of works please.
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Michael Parker
(@mgp_wcel) reported
@ThreeUKSupport No the complaint remains open however it is not progressing and your team are adamant they will not refund me my money which is nonsense.
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Vicky Osgood
(@VJOsgood) reported
@ThreeUKSupport Mark and team - any update on when the work is due to be finished? It's still going on today and I could really do with signal during working hours tomorrow!
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Benji Parker
(@LankyPestero) reported
@ThreeUKSupport Thanks Scott, so basically you have nothing within your system to allow the exchange of stock between store and contact center. Feels a rather clunky operation when situations like this arises, and that you don't have a process in fail safe to accommodate demand
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Despite paying 45 pounds one off... my credit profile is still being flagged. What have I done to deserve this?If I never owe you during the contracted period and after roll over, why would I owe you 45 pounds for retaining the number. Your staff didn’t give detailed information
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amad
(@amadkrd) reported
@ThreeUKSupport I bought 15 iPhones 3 months ago and they never arrived.
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Rahul Iyer
(@OfficialRiyer) reported
@AbsoluteChelsea @ThreeUK Don't care about your pre match rituals. Any chance you can tell us why Pulisic over CHO consistently when the former has been horrible ?
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Darren Sailes
(@Darrensailes) reported
@ThreeUKSupport Your chat people said they'll get back to me about the issue the next day but not heard anything back yet. Got another one today
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Kimberley Chiu
(@kimberley_chiu) reported
but i’m not very happy about this, @ThreeUK. i’m not happy that you made me jump through hoops multiple times for a simple request. i’m not happy that you promised me things (a new sim, a cancellation) and never delivered.