3 (Three) outages and service status in Stone, England
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- 3 (Three) generated 0 outage signals in the last 24 hours around Stone, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Laura Jennings (@yennings) reported from Stafford, England@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Rebecca Shaw (@BecS_1007) reported from Stoke-on-Trent, England@ThreeUK Is there a Broadband issue in the ST4 area?
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Jeremy Patrick (@jeremyindie) reported from Betley, England@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Ryan Spooner (@Ry5ter) reported from Uttoxeter, England@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Jo (@j0ann3001) reported from Werrington, EnglandFor the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Richard McGinley (@Richiestoke) reported from Stoke-on-Trent, England@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Bailey Evans (@BaileyEvans_9) reported from Abbots Bromley, EnglandI’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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George Moore (@OfficialGMoore) reported from Stafford, EnglandQuestion - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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Elli ⭐ (@Elli_murphy) reported from Newcastle-under-Lyme District, England@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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KO’K 🔴⚪️ (@NoMoreLaughs) reported from Newcastle-under-Lyme District, England@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Ben Cooke (@BenCooke19) reported from Derrington, England@ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights
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Jason Reade (@Jayrea_UK) reported from Stoke-on-Trent, England@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Dean Marsh™ (@deanrmarsh) reported from Stafford, England@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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iris caveney (@IrisCaveney) reported from Cannock Chase, England@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Matt (@shent) reported from Stoke-on-Trent, England@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick P (@198kHz) reported@ThreeUKSupport Hi good morning. I have a PAYG Sim Only deal with you and my balance is currently over £100. Have I set it up wrong as I only really use it for radio work. Are you able to help?
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Justin Barker (@JustinBarker77) reported@ThreeUKSupport why is there no signal at OL15 0DE? Disappeared since the Vodafone merge. Can’t even make WiFi calls have to use WhatsApp
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Vocsolo (@Vocsolo) reported@robj3d3 @ThreeUK Also, they cancel it if you’re inactive , so when you do get a physical sim and abroad, make sure to make some phone calls like once a month
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William Stavely (@william_stavely) reported@ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.
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Olly (@helloitsolly) reported@robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls
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Matt🦻 (@Matts_Tweeting) reportedterrible signal service since @ThreeUK and @VodafoneUK merged. all networks have been crap with 5g never working and 4g being downgraded but this is ridiculous. signal checkers always say its fine. @SMARTYMobileUK uses 3 and i can't ever use what i pay for. #smartymobile
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P (@pn_d00) reportedHi @ThreeUK, just wondering why I can’t see the £1 cafe nero offer in the three+ app anymore. Has the partnership ended, or is it just a temporary app issue?
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Geordie Viking (@GeordieViking) reported@ThreeUKSupport I had a email come through to top up or my number will stop working. But Id also like to looking at grtting it converted to an eSIM as I live abroad. How can I do that? I cant login to the Three app.
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Rhiann 💎 (@Rhiiyounit11) reported@ThreeUKSupport can someone tell me how I can make a complaint seen as your online agent clearly doesn’t want to reply to me
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stevie (@stevie_builds) reported@robj3d3 @ThreeUK Same as what Jakey was saying. I was on Telstra (aussie), while i was in SEA. PAYG, and id still receive texts, but after 7-8 months they told me they were gonna cancel my plan because i hadnt recharged... luckily they planned to do that the day i got back, but if i just paid $30 to recharge after 7 months i guess that would have given me another 7 months...