3 (Three) Outage Report in Stone, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Total Blackout (21%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stone, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stone and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stone |
Phone | |
| Stafford |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stafford |
Internet | |
| Newcastle under Lyme |
Internet | |
| Stafford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Dean Marsh™
(@deanrmarsh) reported
from
Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Ben Cooke
(@BenCooke19) reported
from
Derrington, England
@ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie McMahon
(@DebjemM) reported
@ThreeUKSupport We were charged £300 by you because we didn't use a PAC code you provided, even though we asked to cancel the contract. You have harassed us when I cancelled this direct debit. We haven't used this contract for the last year, why are you doing this?
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Segun Ogunyemi
(@babatallest) reported
@ThreeUKSupport The customer service adviser did not even allow me to pass security, at the mention of my name he just told say I do no have authority, all other thing I was trying to explain to her fell to a deaf ears
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Segun Ogunyemi
(@babatallest) reported
@ThreeUKSupport Even as i tweet here now, I am on the phone with customer service and I am speaking to the fourth person, all seem to be confusing my situation
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kiera jayne 🥸
(@akumajai) reported
@ThreeUK you’re ******* trash i’m moving to giffgaff i’m so sick of having to wait ******* 30 mins every time to refresh ur dogshit app just to see how much data i have left on my 4gb plan because that’s all i can get for a tenner when i’m poor. do better ffs
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Laura
(@_arua_l) reported
@ThreeUK so about those three hard credit checks just to get a phone out. Since you refused to help me, I’d like to share exactly how awful Three online is…
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Segun Ogunyemi
(@babatallest) reported
@ThreeUK a terrible network, customer services is messed up, the seem not to have a clue to issues raised and they confused you the more
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Segun Ogunyemi
(@babatallest) reported
@ThreeUKSupport She is on the phone with customer service at moment
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!