3 (Three) Outage Report in Stone, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stone, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Oakamoor, Stone and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Ben Cooke
(@BenCooke19) reported
from
Derrington, England
@ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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Dean Marsh™
(@deanrmarsh) reported
from
Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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professional
(@Techienumber1) reported
@ThreeUK topping up there is still an issue on data packs and addons keep them seperate even this gets me confused and I'm a techy and a hacker
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Marie Turner
(@marieturner131) reported
from
West Bromwich, England
@ThreeUKSupport Is your website and app down? I’m trying to set up a direct debit and nothing will load for me
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Matty 🙋🏻♂️
(@TruckerNCFC) reported
I think it’s time to stop paying my @ThreeUK monthly bill. The service continues to be shocking - infact getting worse. I pay to get a mobile signal, why is it in a Cambridge this is an issue @ThreeUKSupport - it’s not good enough in 2023 to not be able to get 4g #three
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mistress of hellvetica
(@sexandtheswiss) reported
@ThreeUK could you guys please help with my locked SIM? You have been ignoring my DM's and I sent the papers as requested. I can't access my banking without an SMS.
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Paul Manning
(@paulmanning439) reported
@ThreeUK For some reason my auto-renew (yes, it’s been selected) on a PAYG SIM is not working properly. Not only is it annoying having to keep setting it up, but we then also miss out on the doubling up of data. Very frustrating.
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Janis JTR
(@JanisTriblis) reported
@ThreeUK mobile broadband is not trustable! Be aware do do anything important with 3 broadband. Because it can cut off at any time. Not recommend this service, because it’s rubbish.
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The4thcoming. 🇬🇧
(@The4thcoming2) reported
@ThreeUKSupport Just as a overall action, what happens if a customer tops up their phone and buys an add on a few days early please? Surely theres a basic response to this question.
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Giulia
(@raizdemenosum) reported
@ThreeUKSupport Good evening, three. What's the timeframe for the signal and broadband to be restored in Hinckley LE10? Any news on what the problem is? Very annoying to be without internet and not knowing when it will be back.
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Mnu
(@Mxnny691) reported
@ThreeUKSupport how much longer must I wait for @DPDgroup_news to take accountability so you can finally send out the phone I had ordered in November ?!?! Why am I being punished for issues with your choice of delivery supplier ?
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james marshall
(@jamesma34307397) reported
from
Spalding, England
Why isn't your network fixed yet? Its still stupidly slow in my house 3 WEEKS I NEED IT AS HAVEN'T GOT HOME WIFI @ThreeUKSupport