3 (Three) Outage Report in Stone, Staffordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Stone, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Stone, Staffordshire, England
The most recent 3 (Three) outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@LynnMcMillan123 @ThreeUK They also lie about contracts agreed and cost.Never renew by phone.
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Richard McGinley
(@Richiestoke) reported
from
Stoke-on-Trent, England
@ThreeUK Thats yet another contract that you've lied about. Customer service is just something for other companies, isn't it.
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I need to give 30 day notice to cancel an old contract I don't use, please can you tell me how I do this as I'm going round in circles in the app and website.
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@oneplus If only my network sold it. But you did an exclusive deal with @ThreeUK. I'll buy this when you let me.
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport *******, its only been down half a day
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUK I have been trying to cancel an old unused contract for last 30 days and no will help me. I'm gpu g round in circles. HELP ME PLEASE
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Elli ⭐
(@Elli_murphy) reported
from
Newcastle-under-Lyme District, England
@allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔
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Jo
(@j0ann3001) reported
from
Werrington, England
For the last few months I have rubbish signal in my house, I'm not happy about paying £50+ a month for people not to be able to contact me or me to contact them. How can this be resolved? @ThreeUK @ThreeUKSupport
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Dean Marsh™
(@deanrmarsh) reported
from
Stafford, England
@JasperArgyleMAD @ThreeUKSupport Nah this has been going on nearly 18 months. Nothing wrong with my phone... If I stick an EE/Vodaphone/O2 sim out of friends phone. Perfect 4G hitting 30-50mb. I've had several replacement Sims. It's just 3's signal is abysmal these days
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George Moore
(@OfficialGMoore) reported
from
Stafford, England
Question - iPhone XS or iPhone XR... trying to negotiate with @ThreeUK. Their new contracts are poor to say the least.
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Matt
(@shent) reported
from
Stoke-on-Trent, England
@stuarttaylor79 @ThreeUKSupport We both pay for a service (I have 2 contracts), but they won't compensate you for half a days downtime.
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Jason Reade
(@Jayrea_UK) reported
from
Stoke-on-Trent, England
@ThreeUKSupport It's been escalated now via customer relations so fingers crossed it get resolved soon. Thanks
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Jeremy Patrick
(@jeremyindie) reported
from
Betley, England
@ThreeUKSupport I’ve been with you for many years but the deal you’re offering me to stay is worse than a new customer would get. I wanted to complain that you don’t reward loyalty.
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Laura Jennings
(@yennings) reported
from
Stafford, England
@Officially_Lw @ThreeUK @ThreeUKSupport Mate the signal is honestly horrendous! Glad it’s not just me
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KO’K 🔴⚪️
(@NoMoreLaughs) reported
from
Newcastle-under-Lyme District, England
@ThreeUKSupport are you having issues with your servers? I can’t connect to the internet?
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Rebecca Shaw
(@BecS_1007) reported
from
Stoke-on-Trent, England
@ThreeUK Is there a Broadband issue in the ST4 area?
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport I need to cancel a contract that I have not used in a year and my contract ends on 8th May so want to give 30 days notice. How do I do this, I have tried the app and the website and I'm going round in circles.
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Ben Cooke
(@BenCooke19) reported
from
Derrington, England
@ThreeUK I think its pants that you continue doing essential maintenance, I've been unable to login into my account for the last 3 consecutive nights
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iris caveney
(@IrisCaveney) reported
from
Cannock Chase, England
@ThreeUKSupport No 9ne will help me. I spoke to them and they said no one is working in cancellations convenientjy. They all working in new contracts though. I have several accounts with three been with you over 15 years and don't intend to change that except for this one
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Joyner
(@NickJoynerUK) reported
@bt_uk Thanks for the responce Elaine. This is a BT mobile issue with no data service. Contacted your support and was told this isn't going to be sorted any time soon and buy yourself a pay as you go sim card from the @ThreeUK network?? May be time for me to move away from @bt_uk
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Chloe Marie WD
(@ChloeWD38) reported
@ThreeUKSupport Hi, I’ve recently been in touch about no wifi calling. I was told to update to latest iOS and I did, it briefly worked until today and now wifi calling isn’t working at all. Can someone help please?
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Dr. James Jack
(@jamesj74) reported
@ThreeUK re: retiring home signal boxes? "this service should no longer be needed"? Are you going to guarantee that I won't any degradation in service? We live in a poor coverage area, despite what you say.
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Michael Gammond
(@3wheelerone) reported
@ThreeUK Poor signal coverage highest charges poor customer services . Still waiting for my refund from Three.
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Nick Joyner
(@NickJoynerUK) reported
@bt_uk Hi Catherine. I have my land line, broadband and 5 mobile phone sims with BT. I was offered a £60 token gesture to put towards my @ThreeUK sim but when I pay BT about £1200 a year and have been customer for over 20 years i found this unexceptable.
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Imaan Williams
(@Imaanoud) reported
@ThreeUK are your lines down because I’ve no reception on my phone?
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Ian Lewis 🇬🇧🇺🇦
(@IanLewis_) reported
@ThreeUKSupport You have already and didn’t come back with a satisfactory solution. I’ll Dm you the postcode. It’s been going on for days now. I’ve got three contracts with you and all three have signalling and data issues. No one is being helpful and rather cancel contracts than fix it!!
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adenleigh
(@DavidBl91083001) reported
@ThreeUKSupport I fail my password and my security questions. It’s probably an age thing. I can give information about bank account and date payment taken but NO not acceptable. This is heading for a complaint to the adjudicator.
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Christopher Thompson
(@cthompson2626) reported
@ThreeUK I spent almost an hour reporting a lost phone and cancelling SIM with your useless call centre who refused to send me a new SIM as I can’t remember a 5 year old password. You have my name address and date of birth. If I send blood would it help?
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asap
(@rs3ch) reported
@outtsoon @ThreeUK You have problems w them too damn