3 (Three) Outage Report in Shirley, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Shirley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shirley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at 3 (Three)
3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shirley, England
Latest outage, problems and issue reports in Shirley and nearby locations:
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Merv Spencer Photography
(@mervspencer) reported
from
Ripley, England
@ThreeUKSupport just been dumped on live chat to Three, was speaking to them then he decided to stop the chat and the app closed, an half hour of my life gone and will never get it back!
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport Thanks @ThreeUKSupport - I’ve now answered your message, but heard nothing back from my questions. And issues still not sorted!
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Oddy1968 🇮🇹🇬🇧🇫🇷🇮🇹🇹🇷🇪🇸⭐⭐⭐⭐⭐⭐
(@Oddy1968) reported
from
Burton upon Trent, England
@ThreeUK @ThreeUKSupport why is your 4g speed so bad and cutting out, not been right since last week's outage. Why are we paying full price for this substandard service. #threedown
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport NO INTERNET AGAIN THIS MORNING, you sent me a new Hub but has stopped working, internet on legs!!! total rubbish service!! Going to cancel the direct debit as it’s not fit for purpose!!!!!
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Rhys Adams
(@rhysadams) reported
from
Belper, England
@martin_booth @O2 That’s slow Martin, I had a similar thing when I switched @forkliftagency to @VodafoneUK - ended up buying out of our contract and moving it all to @EE - I’m personally with @ThreeUK but even they seem to struggle, especially when I go to London.
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Merv Spencer Photography
(@mervspencer) reported
from
Belper, England
@ThreeUKSupport - abysmal service & customer service from you. No reply to emails, DM’s or online chat. Please contact me before I feel I have no choice than to go to @Ofcom to complain!
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🌹M-K🌹
(@marie_kate2) reported
from
Matlock, England
@ThreeUK Been with you 11 years. Never had a problem 👍
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Duncan🃏
(@duncandual) reported
from
Little Eaton, England
@ThreeUKSupport I have been with 3 several times throughout my time... Never any problems until I want to leave... on every occasion its the same hard sell even when you say no its like they don't hear you and just carry on.. ask once then give me my pak code... thats all i ask
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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#FreeThoseInNeed
(@aysha_happy1) reported
Anyone trying to go for @ThreeUK please don't, their tool of usage has been broken for over a month, no idea when it'll be fixed, if ur phone has been stolen you're basically screwed also their signal is poor n if you complain u get threatened ur account will be terminated
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Brum Bites
(@Brumbites) reported
@C_P_Gurnani @tech_mahindra @ThreeUk The Customer Service I have received from Tech Mahindra for my Three UK account has been shocking, my complaint has still not been dealt with after 2 months and 52 phone calls!! No broadband working and no TV. What is going on, unbelievable!!
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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#FreeThoseInNeed
(@aysha_happy1) reported
@JaveriaVlogs @ThreeUKSupport @ThreeUK It's a bloody joke tbh I complained to the complaints team and they literally threatened to terminate or suspend my account. Worst service I've ever dealt with
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#FreeThoseInNeed
(@aysha_happy1) reported
@JaveriaVlogs @ThreeUKSupport What i dont get is why they wouldn't put a disclaimer or something on their website to tell customers it's broken god knows how long for so you'll not get what you need would have saved me time even going for three then
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Terry Hartnett
(@khufu1) reported
@ThreeUKSupport Rebooted so many times now the household are shouting about wifi going up and down. Still rubbish connection but good signal (3g)
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🐈Emily the drama llama🐈
(@emmy84) reported
Dear @ThreeUK I've had no data/ internet since Monday . I get some lame text saying there is work going on in my postcode with an apology. not good enough. I'm on holiday and having to tether to my work phone so I can access e tickets. you are crap...
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Ry
(@Ry4ncj) reported
@ThreeUK @ThreeUKSupport have you decided to make your 4g **** to get people to switch to 5G handsets? Causes your service has been piss poor. Better on 3G. Joke.
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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#FreeThoseInNeed
(@aysha_happy1) reported
@ThreeUKSupport Clearly you're operators aren't communicating properly if they're telling me that and if you put the same energy into trying to fix the tool of usage you wouldn't have unsatisfied customers.