3 (Three) Outage Report in Sawbridgeworth, Hertfordshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (30%)
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Phone (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Sawbridgeworth, Hertfordshire, England
The most recent 3 (Three) outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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3 (Three) Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Sorry, but you're not being very helpful. It's quite straight forward. I'll say it again. I selected the £10 a month option but I've been put on a £15 a month plan. It's unacceptable. Can I just cancel the contract and I'll just go with somebody else.
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Kevin Wilkins
(@KevinWilko) reported
from
Ford End, England
@ThreeUK My Mother has severe Dementia and has not used her phone for at least 18 months we stopped payments and told you to cancel the phone we have sent proof of her Dementia in a Doctors letter, you won’t accept this as she didn’t send it what part of Dementia do you 1/2
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUK No point pimping new phones if your network is not up to it.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Paul Morrison
(@psmorrison) reported
from
Stansted Mountfitchet, England
@RinaLeia2012 @ThreeUK It’s really poor treatment of loyal customers, particularly as they only said in January they had no plans to do this 😢
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport Hi, I have a complaint open but no one seems to be interested in resolving the issue. Don't know if you can help? I received an email with options to renew my contract. The option I choose was 12gb for £10 a month for 12 months. However I am now being... 1/2
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Simon Carter
(@Scoutsscarter) reported
from
Bishop's Stortford, England
So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I appreciate that but I’m currently in a position where @virginmedia are useless and unable to fix cables and you now working on masts meaning I can’t even use my phone network. So between both multi million pound companies you’re screwing me royally!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport Hi, it’s EN9 1UH my device is iPhone 12. I actually have to be upstairs to get any sort of signal strength with 4G. So currently unable to use my phone in my house unless I’m upstairs 👍🏻
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUKSupport @ThreeUK awful customer service. No desire to help. 2 months waiting, sent ID many times but all they want to do is send you into a chat facility who can’t do anything. Escalated to a complaint and they just cut you off.
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Chris Longman
(@ChrisLongman2) reported
from
Bishop's Stortford, England
@ThreeUK the level customer service is shocking when trying to help relatives with learning disabilities during lockdown. Barrier after barrier. I am sure other providers are much better. Can someone please contact me ASAP who can HELP.
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have an existing complaint logged for this since November. There are no options to help the situation, like I said we are rural and it’s down to lack of capacity for a tower that will in my opinion not be resolved
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@ThreeUKSupport I have already had a discount applied, I do not want more as I’d like to see the issue fixed. Like I mentioned, Three is the only fast internet option here so cancelling won’t help too. The only way Three can help would be to fix the capacity issue.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Darren Flatt
(@Dazza_Flatt) reported
from
Loughton, England
@ThreeUKSupport charged £15. Can you please help me get this resolved. I still have the email. And have sent proof but no one has got back to me. Thank you. 2/2
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Dan Vitale
(@danvitale) reported
from
Takeley, England
@GetMeAManager @ThreeUKSupport I am aware of that. However, a major airport near me recently had Three 5g coverage enabled, roughly at the same time my issues started. What does that tell you?
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Betsyyyy
(@BetsyBluesBunny) reported
Would NOT recommend @ThreeUK at ALL. The three store didn’t cancel my account correctly and now I have to pay so much money because of THEIR mistake. Absolutely ridiculous. What a sad money making scheme.
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PeanutsCrochet
(@n3ttybt) reported
@ThreeUK can you please investigate this number. It keeps ringing to say an issue with my account. There isn't. I have blocked it, but it keeps ringing and leaving answerphone messages. Registered with tps already 0333 338 1064
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Philip Godfrey
(@PhlipGodfrey) reported
@ThreeUKSupport No errors or messages shown on screen and it shows no signal and emergency calls only. I've even tried it in another phone but it still shows no signal.
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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Paul Davidson
(@Gus755) reported
@ThreeUKSupport I did not pay by card as well, the money was taken by direct debit. I was refused an immediate refund for the extra money taken in breach of the Direct Debit Guarantee. I was also promised a return call from your billing dept. which I never received
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Paul Curry
(@Paulc2nd) reported
@ThreeUKSupport It is a rip off. 😡 Customers who can pass a credit check can get unlimited data for £10 for 6 months then £20 after month 7 but customers like me who have bad credit have to pay £35 per month on pay and go for unlimited data. You need to sort it.
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Graham
(@cantbearsed_) reported
@atcolin @ThreeUK I was with them once and couldn’t get a signal in house the support guy suggested I knock down a wall!
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Sara McAllister
(@SaraMcAlliste17) reported
@ThreeUK so disappointed in the service. Phone upgraded on 14th November and still not working. I’ve been hung up on countless times and keep getting told it will be sorted in 24hrs, in 48hrs. Gordon from your Customer Relations team in Glasgow is the only one taking ownership
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Connor Smith
(@ConnorSAFC1994) reported
Been a customer with @ThreeUK for over 10 years over different contracts and the way I’ve been treat when asking for a little bit of help through a global pandemic has been nothing short of disgusting, will be taking my early termination in January.
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Melisa
(@melisa_kx) reported
@SJ2792 @VodafoneUK @ThreeUK Do NOT move to three! Worst ever, was on live chat for 8 hours and called 5 times they hang up when they hear your problem