3 (Three) Outage in Sawbridgeworth, Hertfordshire, England

So attempting to cancel a @ThreeUK contract - four times the customer service team have hung up on me this morning and used delaying tactics to stop me cancelling my contract. What a terrible way to treat a customer - they just don’t care.

@ThreeUKSupport - can you please help?

@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

Seems I'll be upgrading to another Huawei mobile from @ThreeUK as Samsung has let me down once again on it's performance

@ThreeUKSupport I'll be honest the service on 3 has gone down gradually and seems to get worse every year. Whatever the postcode or device. Thanks for the reply. Pixel 3a CM19 5QB

not had signal in my house on my phone since March @ThreeUK please sort your customer service out

@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

@ThreeUK what is going on with ur data lately mine is being really slow and normally it’s very fast

@ThreeUKSupport Still broken. Still on 'try later' every single time I've tried later.

Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

@ThreeUK my internet is not working and I pay everymoth £72.13 for a unlimited internet. Please Could you fix it. Thanks

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

@ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

@ThreeUKSupport my 4G is not working in CM11NU area. Has been on and off working all week. 3G is very slow also

@ThreeUKSupport Hi there, I am having issues accessing my three 5g router. The certificate has been revoked meaning I need to do some dodgy workarounds to get on there; problem is now I need to get on there to get my SMS OTP for my three account.. so I am blocked getting support

@ThreeUKSupport Still not working 🙁

@three_broadband @ThreeUKSupport Please please please PLEASE let me speak to someone UK-based about my account problems. I've had 10 hang-ups from the Indians because they keep blaming other departments. PLEASE. You have the worst customer service I've ever experienced.

Once again within less than a month of getting the WiFi fixed (after 10 days) my @ThreeUK 5g hug has broken down. Once again, I’m told it’s not a network issue but my computer! So frustrating. @ThreeUKSupport

I need to free myself from the shackles of @ThreeUK terrible customer service 🥴🥴

@ThreeUK wow guys! your customer service might actually be the worse I have ever had period. And I’m a loyal customer. Smh

.@SMARTYMobileUK should rebrand itself as IncompetentMobileUK.. How in the hell can you ahem *lose* an incoming ported number from @VOXI_UK ? Maybe it's time someone at @ThreeUKSupport had a rethink about allowing you incompetent twits to use their network. Fuming.

@ThreeUK @ThreeUKSupport I have been unfairly discriminated by Three and my line suspended even though I am a loyal, rule abiding customer. I am now stuck outside UK with no access to my bank accounts due to Three. This is absolutely ridiculous!

@ThreeUKSupport It’s great when two big companies blame each other and the customer is the one that loses out!