3 (Three) Outage Report in Hertford, England

Problems in the last 24 hours in Hertford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Hertford, England

The most recent 3 (Three) outage reports came from the following cities: Enfield Town, Barnet, Harlow, and St Albans.

City	Problem Type	Report Time
Enfield Town	Phone	5 days ago
Barnet	E-mail	5 days ago
Barnet	Phone	6 days ago
Barnet	Phone	6 days ago
Barnet	Wi-fi	12 days ago
Harlow	Phone	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

• 
  Mark Steward (@Dronny66) reported 5 minutes ago from Bishop's Stortford, England

  I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

• 
  Mike Whitehouse (@kramit) reported 6 minutes ago from London Colney, England

  @ThreeUKSupport @BoeingBoy By “the area” you mean “the whole freeking country” by “should help” you mean “will make no sodding difference but will fob another one off” I feel sorry for the staff on @ThreeUKSupport they know it’s shite but can’t say otherwise.

• 
  Tomo Woodland (@tomowoodland) reported 15 minutes ago from London Colney, England

  @ThreeUK has abandoned its customers! There’s zero customer service if you have a problem. No response from @ThreeUKSupport and a useless chatbot. Online “My 3” is down too 😔

• 
  Ben M (@Benkers_) reported 16 minutes ago from London Colney, England

  @ThreeUKSupport @pompeyvw I have the same issue, Central London and nothing loads at all, also the same in other places in the U.K. Hardly can use unlimited data

• 
  CityOfSimplicity (@City_Simplicity) reported 17 minutes ago from London Colney, England

  @ThreeUKSupport I’ve run out of data and trying to get onto your new app is literally driving me mad. Errors non stop and I now can’t reset my password. So frustrating.

• 
  Dan Vitale (@danvitale) reported 21 minutes ago from Bishops Stortford, England

  @ThreeUKSupport This issue was over 12hrs ago. The issue happens every week or more on separate devices. Regular loss of 4G, which as I said causes a complete loss of home internet as your tech support advised to use 4G only. 3G barely usable during these outages. We are beyond basic faults here

• 
  Webby (@ABeardedWebb) reported 21 minutes ago from Harlow, England

  Trying to get through to @ThreeUKSupport customer services on my phone is near impossible. Hung up after 15 minutes, 5 of those minutes the line was completely silent @ThreeUK

• 
  Harry (@harryjpinnock) reported 26 minutes ago from Potters Bar, England

  @ThreeUKSupport Someone called me after I lodged a complaint, I was explaining what happened and they cut me off and haven’t rung me back. What a joke

• 
  Esther Robertson (@Rosie_flute) reported 28 minutes ago from Stevenage District, England

  @ThreeUK If it’s not Three it not real. How truthful Had no service since Wednesday because you gave my number to another provider. You said it’ll take 48hours to investigate. Day 4 still No Service Definitely Not Real.

• 
  Nikki Sturman (@NikkiSturman) reported 30 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  Mr A$AP Verflucht Esq. (@verflucht) reported 39 minutes ago from Borehamwood, England

  @ThreeUKSupport I see. Just working backwards, I have no idea how this service signed me up. Research suggests that they have worked out a way to stealthily sign me up by embedding a sign-up form in YouTube ads. Which is insane itself. But you're telling me there is no way that I can tell...

• 
  Stuart Byrne (@Casper_uk) reported 41 minutes ago from Enfield Lock, England

  @ThreeUKSupport It really is disappointing. Your service has been getting slowly slower and slower over the last 6 months.

• 
  Alexey (@resoai) reported 51 minutes ago from Barnet, England

  @dipen_nk @ThreeUKSupport No. I’ve contacted @ThreeUK via chat 4 more times and it looks like they are being ignorant of the issue.

• 
  Charn💜💛 (@CMoney_x) reported 52 minutes ago from Enfield Lock, England

  I’m so tired of @ThreeUK & their trash network. Absolute shit man.

• 
  Nikki Sturman (@NikkiSturman) reported 54 minutes ago from Harlow, England

  @ThreeUK @dani_imvu My chat earlier in was never answered! Very poor service and they think it's a good time to put bills up!

• 
  Charn💜💛 (@CMoney_x) reported 55 minutes ago from Enfield Lock, England

  @ThreeUKSupport I appreciate your engineers trying to resolve these issues but this has been ongoing since I joined 3 which was almost a year ago. It’s definitely not a problem that will be sorted today.

• 
  Tyler (@Tyler2709) reported 56 minutes ago from Enfield Lock, England

  @ThreeUKSupport EN1 4RQ. Also attempted to use at NG18 and N17 areas. It clearly isn’t a connection issue as all other apps and services work fine, and that’s 3+ locations I’ve tried it in.

• 
  PelhamB (@PelhamB) reported 57 minutes ago from London Colney, England

  @ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

• 
  ibrahim cubuk (@IbrahimCubuk) reported 58 minutes ago from Enfield Lock, England

  @ThreeUK i am disgusted by the way i have been treated by the customer services of three i have been your customer for 9 years i will cancel my account

• 
  Derin Cag (@DerinCag) reported 58 minutes ago from Enfield Lock, England

  @ThreeUKSupport Yes, infact I over-emphasised it multiple times. Not sure it helps for your customer services team to be overseas, with access to millions of users data, sometimes in jurisdictions with a lack of regulatory justice or privacy laws.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam (@SamuelGStewart) reported 5 minutes ago

  @ThreeUKSupport terrible live chat service. After being assured I’ve been given the best deal available. I’ve found a USwitch Three deal better on line, when asked to supply the link (doing your job) switching to web browsers to find link to copy across just kills the chat window

• 
  Kenneth taylor (@Kennytaylorruns) reported 6 minutes ago

  @ThreeUKSupport 2/2 Not a good look to cover up mistakes by reinventing facts. Took over 30 minutes as well for this message to be communicated to me. Phone returned @giffgaff welcomes a new customer. I usually find an apology & taking responsibility for my mistakes to be the best approach 👍🏻

• 
  Rhiannon Jones (@Lovely_Lola_) reported 7 minutes ago

  @ThreeUKSupport Still nothing - spoke to a Three who said a DPD manager would call me to explain. They never called. Three have said my only option is to cancel my contract completely and start again. An entire week wasted, 3 days off work, 11 calls to Three, 7 to DPD for nothing. #poorservice

• 
  Siobhan Soni 🍃💚🍃 (@SiobhanSoni) reported 11 minutes ago

  @ThreeUK just have experienced the very very worst of customer experience from Your company. I have been incorrectly overcharged and your people just hang up on me. I am shocked at this

• 
  Craig (@thisisgilbs) reported 17 minutes ago

  Love that the @ThreeUK live chat says to hang on whilst I’m connected then the app crashes…

• 
  Kenneth taylor (@Kennytaylorruns) reported 18 minutes ago

  @ThreeUKSupport 1/2 That's absolutely not what happened. We were explicitly told I could collect on behalf of my wife. Store assistant manager and customer sales advisor confirmed this and witnessed by four people - fortunately my colleague was also in store at a different desk too

• 
  FromMyLens (@_from_my_lens_) reported 19 minutes ago

  @ThreeUKSupport No data. I turned the photo on and off c. 30 times the 3rd operator fixed the problem as it was at you end not activating the services. I will put in an executive complaint when I get back as holiday disrupted and I have been out of pocket.

• 
  daniel bullock (@xxdabxx) reported 21 minutes ago

  @ThreeUKSupport The worst discussion with the complaints team. I never wished to make a complaint but the agent was insistent on me speaking to them. But the way they have handled it has made me beyond furious and taken a minor frustration to pure anger, to the point of me not wanting to 2

• 
  Destructively vicious (@HdyHun) reported 24 minutes ago

  @ThreeUK absolutely disgusting service, stay as far away from these cowboys as possible!!!!

• 
  Carly Straughan (She/Her) (@CarlyTPA) reported 28 minutes ago

  @ThreeUKSupport Yes, I reached my credit limit (my spend cap is at unlimited so not sure why? I paid £10 on automated phone service as I had to make a call but that didn’t work (money has left my bank) and then over chat paid another £20. Still nothing.