3 (Three) Outage in Rayleigh, Essex, England

Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors

@oohmeex @ThreeUK It’s must be your sim or phone! 😂Oh no of course not , there is nearly every customer having this issue. #No4g

@ThreeUKSupport I already did. Was told... tough! In not so many words. Until now I've had a good experience with Three. Shame it has to end with a bad experience.

@mo_rashid25 @ThreeUKSupport @Three_Is_Broken Yes thanks I’ve noticed that on my phone! 4G is rubbish ! Will be returning later to cancel

@ThreeUKSupport It has been going on for 3 weeks. Business team gave me a date for the mast fix but hasn't happened. I need this fixed. At least a date to fix. I will not leave this issue. I can only escalate it

@ThreeUKSupport It's mobile broadband and has a good password normally don't have a problem and the download speed is very slow have complained a number of times yet some how its run out

@ThreeUKSupport I've supposedly used my 100gb data allowance in just 3 days called to query it and told it was correct would like to add I was working 12 hours a day for 2 of them seems impossible not happy after supporting your network since 2003

Love paying £65 a month to have no signal ever! @ThreeUK

@ThreeUK network is a complete joke. paying for a service i barry have access too. and even when i do it's stupidly slow

@ThreeUK i see all the 5g network advertisement but i can't even get decent 4g in the middle of chelmsford city cm2

Fuming with @ThreeUK right now. Been on hold/passed around for 1 hour and 40 mins so far and still counting...Shocking customer service. Clearly, being a loyal customer with 4 contracts doesn't make much of a difference 🤬😠 #three #ThingsWeShouldCancel

@ThreeUKSupport It used to be good. They did some work in the area and it’s been bad ever since. Have contacted customer services already who say now the service is less in the area. Outside is a bit better but not a great deal.

@ThreeUKSupport No I have left but after seeing my friend’s issue I thought I would highlight I had the same issue.

@ClaudioAlbertin @FluffehAdam @ThreeUK @VOXI_UK Ah my voxi sim doesn’t work for the voda network, managed to get on with an old Payg sim, was just a bit of a faff

Hi @ThreeUKSupport a month a go, I phoned up to get my contract turned to pay as you go and was told that I would get an information text about 48hours after with all the details (this never happened) and was also told that it would be today that it changed. (1/2)

@ThreeUK. So sorry to sound off one, but your normally quite quick at responding. First tweet I sent yesterday or the day before. Anyway my My-Fi device is not working at all. I may ring you tomorrow, to resolve this issue. As I am busy now.

Not impressed @ThreeUK. As my. My-Fi device is still not working on my desktop or laptop. Brought two new cables, both not working. I twitted you before Christmas. No reply. Never had this trouble before from you. Just got no internet connection. Laptop recognising connection.

@ThreeUKSupport If this was a credit card they'd say "sorry that happened sir, we've blocked that charge and won't pay the company" I've told you it's a scam, that I didn't sign up, and you're still going to pay them! And you expect me to contact them to get MY money back. Just cancel it!

@ThreeUKSupport No one wants to pay £4.50 for a link to a holiday website. It's a scam. You're enabling scammers, don't give them a platform. If this was on my credit card they'd deal with it, so if you want to act link a payment service then you should act like one.

One of my internet connections is just shit. Just won’t connect to any of my devices. That’s after I’ve bought a new cable, for better connections. Still back to square one. @ThreeUK. Mobile phone fine. Just #MyFi device, I’m having issues with. Can’t be arsed to call. Not today.

@ThreeUKSupport Still awaiting refund - 6 weeks and counting, totally unacceptable and I’m tired off calling!!!!! Shocking service

@ThreeUKSupport Specifically I want to cancel a contract & speak to someone who can speak English to understand my complaint. Secondly I want to stop your nuisance calls from India. You are in breach of GDPR.

@ThreeUKSupport Just tell me where I can speak to someone who will undermy problem. Someone who doesn’t insult me by not knowing how to talk to me.

@ThreeUK hi, are you going to support the eSim in the new iPhones and Watch?

@EE @ThreeUK thanks EE. I will certainly transfer all my phones over to you once the contracts are up in a few months. Shocking ‘customer service’ from 3.

@MollyyRees @ThreeUK Molly. You had problems before with @Threeuk and your record should show this. So I would have thought they might have been a bit more polite.

@MollyyRees @ThreeUK I’m so pleased for you all. You should never have had all that hassle.

@MollyyRees @ThreeUK No problems. You could speak to your local Trading Standards who will tell you the actual words to use in the 3 Shop. They may ring the shop for you before go. You are entitled to a replacement. Just thought——- Have they actually turned the account on! If it’s a new account it

@MollyyRees @ThreeUK I know is may appear silly but the SIM card is not upside down.

@ThreeUKSupport @ThreeUK I'm getting a watch with 4g support and wondered if I could get two sims attached to the same number so the watch and my phone can use the same data&number?

@ThreeUKSupport poor signal

Been at the front of the queue in the @ThreeUK store for 20 minutes now... why are all uk phone companies terrible at customer service...

@GaryLDN @ThreeUKSupport @EE Turn the 4g off and i find the 3 network works fine. Even for video streaming.

@kealmusic Yes been terrible for over a week now, especially our ends KMT 🤬 @ThreeUK can we sort the single issue in Wolverhampton please

@joshua_sambrook @ThreeUK don’t tag them cos then they start dming you and shit

@benwood @ThreeUK @kestermann @shauncollins As existing 3 customers we switched over to this (on a longer contract) back in January as our TalkTalk broadband was terrible (having declined over 10 years with no improvements). Thoroughly recommend @ThreeUK home-fi

@pilotsander @ThreeUK It’s possible but genuinely some of them just use random numbers, also you can find the original network from the first 5 digits (but not if you’ve ported) so for example 07904 plus 6 random digits has a reasonable chance of being an EE number.

@CW_is_a_Legend @ThreeUK High Jitter rate is your problem. Looks like your router might have had it if your constantly rebooting and the jitter is still that high

@Three_Is_Broken @ThreeUK No it’s got worse. Mainly getting 1mb down on 3 bars. A 3GB download took 2 hours to complete on PS4.

@ThreeUKSupport @Bishto I having a problems with my internet connection it’s too slow on both 3G and 4G on both contracts it’s annoying specially when I’m trying to do something important online or call my family abroad I been 3uk customer for over 10 years now it never let me down solve this problem pl

@h00kz Mate some piece of shit has my info was pretending to be @ThreeUK

@ThreeUK Your home internet is shit!

@Mummydoc1 @EE @ThreeUK @VodafoneUK There was word that @TullowOilplc might be looking to support this effort..... 🙏🙂👍