3 (Three) Outage Report in Rayleigh, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Rayleigh, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Rayleigh, Essex, England
The most recent 3 (Three) outage reports came from the following cities: Gravesend, Basildon, Billericay, Rayleigh, South Benfleet, Southend-on-Sea, Rochford, Chelmsford, Grays, Leigh-on-Sea and Wickford.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Harrison (@HarrisonKent1) reported from Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ & I’ve checked on your website & it says the site is currently being upgraded, does this mean I’ll finally have 4G. Also, what timeframe can I expect before I get signal again?
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Jon Stannard (@JonStannard) reported from Southend-on-Sea, England
@ThreeUK terrible customer service.
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Peter Mabbutt (@HypnoPeter) reported from Hockley, England
@ThreeUK I have been waiting in for my upgrade phone to arrive based on info in the email you sent and info in my account. Just phoned to say I hadn’t had the text with my consignment number only to be told phone won’t be delivered until 9 December. Terrible communication. 😡
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Steve's (@WHU_2012) reported from Horndon on the Hill, England
Nice to see that being a loyal customer for 15 years means jack ****. @ThreeUK still shafting people on upgrades While new customers get the best deals.
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Daniel Upson (@dan_upson) reported from Chelmsford, England
@ThreeUK be good if you get a signal on three
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Jody FMS PUNX (@Jody_FMS_Carter) reported from Rochford, England
@ThreeUK @ThreeUKSupport Absolutely Disgusting service! 2 promised call backs from the complaints team not achieved, been calling for 2 hours, been hung up on 3 times by 3 advisors!!! #threemobile #awfulcustomerservices
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Peter Mabbutt (@HypnoPeter) reported from Rochford, England
@ThreeUKSupport No problem. It was more the fact that no one let me know. No text, email or phone call after having had a text and email saying I had to be in that day
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Lisa (@Lisa2672) reported from Southend-on-Sea, England
@ThreeUKSupport my phone won’t make or receive calls. Neither will my son’s or sisters phone - all with three - is there an issue please? I’m in SS2 and they are in SS9 postcodes.
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Dean (@crawliano) reported from Thundersley, England
@LauraRiceli @ThreeUK Says I have 4G but nothing happens. Something is going on but can’t see anything about an outage and it’s been like this for a day now
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Ipemndoh dan Iyan (@IP_dan_Iyan) reported from Tilbury, England
FORCED today by @ThreeUK 2 release Credit Card Details, incl Security Pin, 4 Network 2 remove "web browsing Restrictions" on Broadband. Person paid HUMONGOUSLY decided it intelligent Policy. What stops any under-18 providing Parent’s Card Details? What if I have no Credit Card?©
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Pete Blanchard (@PeteBlanchard) reported from Southend-on-Sea, England
@SatonmyButt @ThreeUK TBF, I've found they've been really good until this. Three weeks of no incoming SMS or calls and to not be notified is pretty bloody poor though.
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Harrison (@HarrisonKent1) reported from Mayland, England
@ThreeUKSupport just had a fraud alert saying my details are on the black market & they have my Three password & now My3 is apparently down for maintenance. What has happened, have you been hacked?
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Harrison (@HarrisonKent1) reported from Mayland, England
@ThreeUKSupport Hi, I’ve got no signal at CM36EJ today
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David (@_iDavid) reported from Thundersley, England
@ThreeUKSupport hi. When will you support adding Apple Watch cellular to a three data plan?
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Dean (@crawliano) reported from Thundersley, England
@LauraRiceli @ThreeUK I have signal bars and 4G showing but nothing works
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Ryan Kent (@RKent1992) reported from Southend-on-Sea, England
@ThreeUKSupport hello I am suffering with terrible 4G broadband speeds could you assist me to look into this please. Thank you
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Ryan Kent (@RKent1992) reported from Southend-on-Sea, England
@ThreeUKSupport I have been receiving incredibly poor 4G download speeds on my 4G router and phone in the SS9 postcode area. Any reason for this please.
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Claire - with a capital C (@c1ormy) reported from Gravesend, England
@ThreeUK so angry 😡 5 hours talking to overseas customer service and getting nowhere!!!!
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Jimmy ludlow (@ludlow_jimmy) reported from Gravesend, England
@ThreeUK another company that just wants to rip of existing customers how crap it is , customer services is rubbish no help at all
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Neil Griffiths (@neilpgriffiths) reported from Grays, England
So, apparently, if a relative dies suddenly, and they didn’t take the trouble to put you on their phone account as someone who could speak on their behalf, the stock response when trying to sort out their phone is ‘we can’t help you’. Thanks @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sapper Mick 🇬🇧🐝#GotBrexitDone (@SapperMickRE) reported
@ThreeUKSupport are there more problems with the antenna in my area, I'm back down between 0 and 7 Mbs since yesterday when I have had around 30Mbs earlier in the week
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🐾🌟TotemEye🌟🐾 (@ArtOfTotemEye) reported
@ThreeUK @GadgetsBoy @SamsungUK Such a poor underwhelming camera. Apparently few updates were released since launch to stabilise it 👁👁
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Luke (@lluuuke) reported
@ThreeUKSupport hey Three, any updates on 4G signal in the LL54 area please? Not had signal all day.
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Isi Genn-Bash (@IsiGB) reported
@johnoceallaigh @ThreeUK Hi Three, I am getting this same problem. It began last night when I was cut off mid-call. I gave unlimited minutes & no control spend blocks. Clearly from this thread this has been an ongoing issue. Is there a fix? I've been a customer for 10 years but this is a massive problem.
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Han (@Haneeeenda) reported
@ThreeUKSupport Hi i paid the OS balance by phone, but the money has been taken out of my account twice?? So OS was £54 but on my bank I have two outgoing payments of £54.. I paid by phone.. how can I get one payment of £54 back?? Please help me
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qu'🇯🇲🇯🇲 (@Oquan_xi) reported
How can @ThreeUK no support Apple Watch !? I need one but there’s no point if I can’t use it away from my phone
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Damien Hopkins (@damohopo) reported
@ThreeUKSupport Outgoing calls - get a weird, almost foreign dialling tone. When the person answers there is a delay on the call (from my end). If I hang up and then the person calls me back, the problem is gone. I asked around and a few people on Three are having the same thing
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Ichis dad (@Ichisdad2) reported
@ThreeUK what is the score with the 3 app?,,, since you updated it it doesn't work. Just get a message saying not available in this area. I've read many more messages highlighting the dame Please get it sorted.
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Nate (@naterogers9) reported
@ThreeUKSupport had a new contract with you guys after leaving @SMARTYMobileUK yet my phone signal is shocking with my new three contract. Dont both company's use some stat-a-lites
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Jonathan Ward (@Jon_Akzar) reported
@ThreeUKSupport We were told this problem has been resolved for a second time but still no resolution and double charged again this month. This is totally unacceptable now. Customer service has been horrendous. Please can this actually get sorted out? Ombudsman next.