3 (Three) Outage in Prudhoe, Northumberland, England

@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

Currently on the line to a very rude person @ThreeUK

@ThreeUKSupport No they said confirmed receipt of the device but that the pac code would just be sent to me “when available” to be honest they were quite dismissive on the phone. I appreciate I’m no longer a current customer but I’m not impressed.

@ThreeUKSupport NE1 4ST. Pretty much sums up your attitude that you can’t even be bothered to google the postcode for St James’ Park, as I just had to. Moreover, my friends on other networks don’t have the same issue on their networks that I have in yours. It’s gone on far too long - sort it out

@ThreeUKSupport Every other network and even some small networks like Sky Mobile are selling it.

@ThreeUK Please send me my pac code within the required 2 hours. Your customer service team on the phone have not helped me with this over the past week.

@ThreeUK Another call with Three. Another poor experience. I gave notice 22 days ago. Called for my PAC code today, only to be told I need to give another 30 days notice to get one 👊👊👊👊. WTF

@ThreeUKSupport Your service in Newcastle on match days remains appalling. This has been going on for years now, totally unacceptable. Sort it out. I’d like a response to this.

@ThreeUKSupport Hi, I messaged back in February asking why my roaming was appearing as disabled in the 3 app because I bought an advanced plan specifically because I wanted to use my phone abroad. Was told not to worry. I travelled to Spain last Friday only to find out that my roaming had never

@ThreeUKSupport I’ve had nothing but problems with 3 over the last 7 months. Can you give me a complaints address please.

@ThreeUKSupport hello, I'm not a very happy customer at the moment. I requested my PAC code 5 hours ago and was informed I would receive it by text within two hours of the call... and it is still not here! I would appreciate if you could send me this please.

@ThreeUK hello, I'm not a very happy customer at the moment. I requested my PAC code 5 hours ago and was informed I would receive it by text within two hours of the call... and it is still not here! I would appreciate if you could send me this now please.

@ThreeUK I do believe three reception/signal in and around the Kensington area of London is getting worse if that’s possible #time4anewnetworkmethinks

@ThreeUK thanks for waking me up at 4:30am and 5:00am this morning to inform me that my "information is not up to date" The reason it's not up to date is I'M NOT A @ThreeUK CUSTOMER Whose bright idea is it to text people in the middle of the night 😡 SACK THEM IMMEDIATELY

@purrmaidx @ThreeUKSupport Hey if you still have had no luck with this. Send me a DM and I can help.

@ThreeUKSupport But you haven't helped at all, so don't understand the 'help further' bit. I am in phone contact with your team already, they also say service is rubbish but can't do anything. As your twitter team have been nothing but rude, please do not reply to me further.

@ThreeUKSupport in april after 15yrs with 3 im leaving due to worst customer service i ever had over past 2 months ( the amount of time to deal with my issue & still not resolved ) looking for new network who appreciate there customers @virginmedia @virginmobileuk

Ffs!! @ThreeUKSupport down again in EDINBURGH! I’m guessing you are launching 5G again here but it’s screwed up once again. Maybe it’s time to admit London worked and the rest is failing!!

This @ThreeUK network has been going downhill in the past few months. Sometimes I have it other times I do not. What’s going on @ThreeUK @ThreeUKSupport used to be a big fan but not sure anymore!

@ThreeUKSupport Yes, many times only to have reset a million settings, take case off, move to another area. One of your ‘experts’ told me last time that the entire 3 network was down that’s why I got no reception. It’s an absolute joke.

@ThreeUK Literally the worst company ever

@ThreeUK intermittent service again getting fed up with this now always the same mast it’s always under maintenance