3 (Three) Outage in Porth, Rhondda Cynon Taf, Wales

Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

@ThreeUKSupport Incredible customer service NOT!!!

@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

@ThreeUKSupport 4. Both contracts were changed to pay as you go, one by mistake and then was told the other contract was cancelled. Spoke to someone to fix this who said I didn't need to go via pay as you go. They reinstated contract as pay monthly but it would take 3 days to come into effect.

@ThreeUKSupport 4. Both contracts were changed to pay as you go, one by mistake and then was told the other contract was cancelled. Spoke to someone to fix this who said I didn't need to go via pay as you go. They reinstated contract as pay monthly but it would take 3 days to come into effect.

@ThreeUKSupport @MelanieJaneA_ I've had poor signal since last year

Please tell me @ThreeUK @ThreeUKSupport why after over 3 weeks of you “working on it” & me still waiting on a call back for over 3 weeks my signal is still shocking?

@ThreeUKSupport My husband has been on webchat for 30 minutes with nothing but lip service and they say so sorry but we can’t do anything. Hi back to Banbury!!!! Why should we have to go anywhere! You took our money and gave us nothing! Thieves!!!!

@ThreeUKSupport Just have and they aren’t doing anything!! They have said there is nothing they can do and a new account would not be offered an unlimited plan! Then they offered to have US pay for emergency credit!!! OMG!! You are nothing but thieves. I am going to shout this from the rooftop

@ThreeUK ! You are a terrible company!! I just bought a pay as you go SIM card from your Banbury shop for our netgear to use on holiday and it has been used already!! Now you say you can’t do anything???

@ThreeUKSupport @PimlicoSteve They don't care as long as they get your money..network is diabolical

@ThreeUK said this morning that they would fix the network problem and yet the slow internet problem is still slow.

@ThreeUKSupport it’s been several days now - we still cannot make or receive calls on our mobiles in SW1V 1QJ. This is terrible service. No sign of the issue being resolved - you’re not making any attempt to contact us to keep us updated. What is going on?