3 (Three) Outage in Morecambe, Lancashire, England

@ThreeUK after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?

@ThreeUKSupport after months of phonecalls, live chats & emails you are still trying to charge me £1,173.65 for an item I returned to you in October. Why is your customer service so appalling?

@ThreeUKSupport @SBRoxMan FY1 has been down since last night. 3rd tweet mentioning this.. how can you not spot outages before users have to complain about it, you should be proactively monitoring your network!

@ThreeUKSupport Trying to find out when my number will switch over, no response from customer services. Beginning to wonder if I've made a mistake swapping networks!

Contract for @ThreeUK is up in December. Start looking at other networks. Never felt valued and never any incentive to make you stay!

@ThreeUKSupport @SkyHelpTeam right you pair of jokers. Please explain to me why I spend nearly £300 pounds a month to have an exceptionally poor internet on both my devices and my mobile data. I’m seriously getting pissed off with this. Sort your **** out in my area Ffs

@ThreeUKSupport Thanks, that doesn’t help at all but I don’t care, just like Three don’t.

@woodbum16 @ThreeUKSupport No problem, hope you get it sorted soon.

@ThreeUKSupport I’ve just moved house and due to mistakes by @VodafoneUK I’m not getting connected until the 8th June. I’ve been relying on using my unlimited data with 3 for a hotspot but that stopped working yesterday, and I can’t access MyThree to find out the problem 🤔

Hello @ThreeUK @ThreeUKSupport Just got my bill today and the promised £30 credit (this was because of continual crap service) was nowhere to be seen. Can’t say I’m surprised at all.

@ThreeUKSupport I do have WiFi but I pay virgin media for that. When are you going to fix your network. I’ve been told your network is suffering because of the 5G rollout. Please fix it.

@ThreeUKSupport Don’t need day by day timeline, just an estimated time for the updates to have corrected the issues.

@ThreeUK word of advice on your coverage map. I've spent years thinking "wow Three's 4G coverage is awful" because if we don't put our model of phone in it doesn't display the HUGELY dense 800Mhz "supervoice" layer. Admirably honest but must be a better way marketing-wise :D

@ThreeUKSupport still no network on mine, wife’s and sons phones... all day and still nothing 🤬🤬

@ThreeUK why is it that regular reliable customers never get decent rewards when they upgrade like to new phones etc

Well @ThreeUK been a loyal customer with multiple contracts for many years but now you’re forcing me off Go Roam? Goodbye! Pretty sure you’ll be seeing a mass exodus. @O2 I’ll be calling you tomorrow!

Worst service in Middleton ROCHDALE By @VodafoneUK @ThreeUK ....thanks for providing the worst service from last 2 months ...

@ThreeUK your service is so **** i can’t wait to get out of this death row contract, why do i constantly have 4 bars on 5g and nothing loads

Due an upgrade next month and @ThreeUK as they can't offer me what I was looking for. What network everyone with and what are the new phones? Sim only a possibility as phone like new

@ThreeUK I want to upgrade I’ve been with you for years but you can’t match 3rd party prices what’s the process if I sign up with new contract via third party on three network?

@ThreeUKSupport this number is on your network, sort it out pls

@ThreeUK as usual, your internet service is a disgrace!! Been disconnected every single day, there’s no much difference between your service and a modem during the ‘90! Actually, modem was faster 🤮🤮🤮

Got to change my network from @ThreeUK absolutely shocking 😫😫

@ThreeUKSupport hello, there’s an issue with my last bill. I already talked a couple of times with a agent about this issue but it hasn’t been solved. Please contact me. It’s urgent.

@ThreeUK last time of asking as you’ve been lying to all customers since 2018 regarding Esim. Have you got a confirmed date when you will support Esim or I will be leaving with immediate effect after 8 years of loyalty ? If you can confirm asap as I have already got my PAC code