3 (Three) Outage in Houghton-Le-Spring, County Durham, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Houghton-Le-Spring, England

3 (Three) Outage Chart in Houghton-Le-Spring, County Durham, England

January 25: Problems at 3 (Three)

3 (Three) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(50.50%)
Phone
(26.99%)
Total Blackout
(10.60%)
E-mail
(5.96%)
Wi-fi
(5.63%)
TV
(.33%)

3 (Three) Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent outage reports and issues originated from Newcastle upon Tyne, Sunderland Bridge, Dunston, Chester-le-Street, Hartlepool, Washington, South Shields, Ferryhill, Durham, Walker Gate, Wallsend and Sunderland.

Newcastle upon Tyne Phone
Newcastle upon Tyne Phone
Newcastle upon Tyne Internet
Chester-le-Street Internet
Chester-le-Street Internet
Hartlepool Total Blackout

3 (Three) in Houghton-Le-Spring, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • bonusgrooves Brian 'Barno' Barnes (@bonusgrooves) reported from Hartlepool, England

    I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • minkewales minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • iainsteward Stuttz (@iainsteward) reported from Crook, England

    I miss my @ThreeUK contract, had no problems in three years. Switched networks and have had 5 separate issues in a little over 3 weeks! The grass isn’t always greener folks...

  • mariemarie0 Marie (@mariemarie0) reported from Gateshead, England

    @ThreeUK Please send me my pac code within the required 2 hours. Your customer service team on the phone have not helped me with this over the past week.

  • gypsyroadhog John Patterson (@gypsyroadhog) reported from Hetton-Le-Hole, England

    And advised to report to police via reporting site and network provider @ThreeUK so will be doing just that

  • mfc_1 keith (@mfc_1) reported from Walker Gate, England

    @ThreeUK Another call with Three. Another poor experience. I gave notice 22 days ago. Called for my PAC code today, only to be told I need to give another 30 days notice to get one 👊👊👊👊. WTF

  • libdom Dominic Haney (@libdom) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Your service in Newcastle on match days remains appalling. This has been going on for years now, totally unacceptable. Sort it out. I’d like a response to this.

  • peterjnew Peter J. New (@peterjnew) reported from Sunderland Bridge, England

    @ThreeUK are we going to be lucky enough to see some Apple Watch LTE support anytime soon? Coming on for a year old now and I’m itching to take my watch to the pub while leaving my phone at home haha!

  • steviemason Steve Mason (@steviemason) reported from South Shields, England

    @ThreeUKSupport pretty much no signal in the keswick (CA12) area for four days, apparently it’s been some time. Not really good enough to blame another company. Not the first time in this area either.

  • robert_daley Robert Daley (@robert_daley) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Hi, I messaged back in February asking why my roaming was appearing as disabled in the 3 app because I bought an advanced plan specifically because I wanted to use my phone abroad. Was told not to worry. I travelled to Spain last Friday only to find out that my roaming had never

  • robert_daley Robert Daley (@robert_daley) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I’ve had nothing but problems with 3 over the last 7 months. Can you give me a complaints address please.

  • KPicks65 KPicks (@KPicks65) reported from Hartlepool, England

    @ThreeUK why is my bill £17 instead of £10 for my sim only contract - no extra fees. Never had the £10 for various reasons since I too the contract out. Chat not working

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • GaryBlythe13 Gary Blythe (@GaryBlythe13) reported

    @ThreeUKSupport I didnt ask how much it cost you to sponsor chelsea. Regardless of if it cost 5p you would be better spending the money on the network. Or buying you some new glasses. Regards actually sponsoring a rich football club why not get involved at grass roots level where money is needed

  • DefiantBA . (@DefiantBA) reported

    @Hewy_ @ThreeUK @ChelseaFC @ChelseaFCW If they’re as shit as their service then I’m afraid you’ll be disappointed

  • FuegoKev Kevin! (@FuegoKev) reported

    @AbsoluteChelsea @ThreeUK @LAB_CFC ****. I'm not buying a Chelsea shirt for another few years or so. This is yucky

  • TScxrpix Taimoor | تیمور | तैमूर (@TScxrpix) reported

    @knightoftables @SimonDunmore @ThreeUK Even with the 30% is too god damn expensive.

  • Mikeb20012 Mike (@Mikeb20012) reported

    @ThreeUKSupport I have. I've been through to the ops team which said effectively there is no schedule of works & I should consider leaving if I'm not happy but I am not paying over £200 to leave my contract. As a customer of over 12+ yes all I want is a network that works! I've moved 1 account

  • hanriddell han🥀 (@hanriddell) reported

    @ThreeUKSupport constant lack of phone signal, can’t use my data because signal is that useless it never works. i’m wasting my money paying for a service that doesn’t work and i can’t use, and you no longer accept resolver complaints and prompted me to call to complain, but i don’t have signal

  • fedgebaby graeme thelwellⓂ️ (@fedgebaby) reported

    @ThreeUKSupport Can’t raise a complaint as nobody to complain to... unless you want to spend half an hour on the phone..which I don’t.

  • kdey Moodles & Boodles 💎 (@kdey) reported

    @ThreeUKSupport Ive been losing 3 signal 4 3 days now. Cant call/send texts at times. Also intermittent 4g/data 😑

  • ash_bluepill Ash (@ash_bluepill) reported

    @_lamoreau @ThreeUKSupport No it's still shocking in Central London. three is the worst network provider I have ever used. woeful.

  • wm_ricks Will Ricks (@wm_ricks) reported

    @SportsPSD @ThreeUK @Chelsea_HQ @ChelseaForum @LondonBluePod @NizaarKinsella @CFCNewsReport @SW6Daily @ojharbord @TheKickAround @EleteTSC @LaCasacaBlog A little confusing there. Numbers on the front as sponsorships never look good