3 (Three)

3 (Three) Outage Report in Houghton-Le-Spring, County Durham, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Houghton-Le-Spring, County Durham, England 01/28/2026 17:10

January 28: Problems at 3 (Three)

3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland, Hartlepool, Crook, Gateshead, Newcastle upon Tyne and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomHartlepool Phone
United KingdomCrook Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • DavidBeattie86 David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • GlennLovatt Glenn (@GlennLovatt) reported from Hartlepool, England

    @Kingcanners @RJPJournalism @ThreeUK I know it’s easy to say now, but I never liked the 3 sponsorship. I don’t think it did the look of our kits any favours either! 👋3

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MacNaBracha Seonaidh 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MacNaBracha) reported

    @ThreeUK Just give me the service I pay for. Three never used to be this bad.

  • clsimoo C H L O E 📷 ✨ (@clsimoo) reported from City of Kingston upon Hull, England

    @ThreeUKSupport @ThreeUK could someone please help me out and tell me when my contract actually comes to an end? I tried earlier but the app chat said my security answer was wrong 🤯 I just wanna know the date it ends and when my 30 days needs to be given! 🤯🤯

  • Maliplex Kate Burhouse (@Maliplex) reported

    @ThreeUK Never known another company that turns away a customer wanting to increase the money they spend with them. I want to upgrade from Sim only to a new phone and being told I can't until next year. Don't you want my money?

  • shamdotk 🦋 (@shamdotk) reported

    @ThreeUKSupport I HAVE SIGNAL PROBLEMS.

  • eddtheduck2020 Edward (@eddtheduck2020) reported

    @ThreeUKSupport please could you update me on esim support for Apple Watch, and when you’ll be supporting handsets thanks

  • bambz79xo Paige🐝 (@bambz79xo) reported

    @ThreeUKSupport Every complaint logged with three has been ignored. You have promised dates of refund and never completed the promise so therefor this proves you have ignored my complaint. You’re ripping customers off I’ve had to request call recordings because your colleagues keep lying

  • mr_marc_rogers Marc Rogers (@mr_marc_rogers) reported

    @ThreeUKSupport I did raise a complaint & was told to allow 7 days for it to be looked into. It’s now been more than 24hrs and I’ve still not had more than 3G despite being outdoors and in several different postcodes! You’re a joke and affecting my ability to do my job. I will escalate to Ofcom

  • steve_limb Stephen Limb (@steve_limb) reported

    @ThreeUKSupport I haven’t! I was one three mobile and you offered me an upgrade so I assumed my number would be carried across like it was last time I upgraded with you! If I knew it was going to be this difficult I would have gone with a different network provider 🙄

  • alexwhit3head_ Alex Whitehead (@alexwhit3head_) reported

    Are the 5G MIFI things any good? @ThreeUK - I know you’ll be biased but I’m sick of virgin letting me down so need sort of back up.

  • Jarrah38877809 Jarrah (@Jarrah38877809) reported

    @Mark83UTP @ThreeUK I have the same problem since more than 3 weeks , nothing done, instead they sent me a letter asking me to contact the Osbdoman Office, because they wrote ; we are unable to resolve your problem