3 (Three) Outage Report in Houghton-Le-Spring, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Hartlepool, Crook, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Hartlepool |
Phone | |
| Crook |
Internet | |
| Gateshead |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Gallagher
(@Gally78) reported
@ThreeUK @ChelseaFC @ChelseaFCinUSA Don’t know what’s worse this tweet or your signal
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Steve Morris
(@frogseye75) reported
@ThreeUKSupport Sorry to bother you. I just googled 'signal and weather' and it says rain etc will affect signal. At the moment the weather is bad and the signal shows 'H' yet everything works as well as I would wish, but my experience is the opposite, Friday was very bright, problems all day.
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LENNY
(@LENNY_TOMO) reported
@ThreeUKSupport I asked for a pac code for it to changed Monday as the portal is closed on a weekend and after being on the phone for 45 mins with your sale team trying to sell me more crap contracts they finally sent me it and then cut me off leaving me without a sim what if I had an emergency
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ThreeUKSupport
(@ThreeUKSupport) reported
@LENNY_TOMO @ThreeUK @EE [1/2] Hey Lenny, did you request a PAC from us and use it? If so, your number will be transferred within 24 hours of doing this unless you scheduled it to be done at a later date with the new network. Or did you ask us to just cancel the account down? When did you
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Beatrix Grimbly
(@beatrixgrimbly) reported
@ThreeUKSupport @aaronbrockhurst So frustrating. Between this password error and the constant errors with adding top-ups/add-ons it’s almost like Three are trying to lose customers on purpose!
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Be Manzini
(@Be_Manzini) reported
@ThreeUK I’ve tried calling your customer service saying they will get back to me and don’t. I understand your staff are working from home but it’s rubbish and making me consider leaving. I’d like this dealt with ASAP. Thank you
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Jordan Evans
(@prettyprovoking) reported
@ThreeUKSupport @ThreeUK still waiting for the Google Pixel 5 to be in stock for upgrades and your customer service (though lovely) can't tell me when they'll be back. Yet new customers can buy them online no issue. I've been with you for more than 5 years, but it seems that doesn't matter...
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Sammayor
(@MayowaFadare1) reported
@ThreeUK Just make us feel nice today ladies Yesterday was awful, so #COYB
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Steve Morris
(@frogseye75) reported
@ThreeUKSupport Hi. Couldn't use phone for several hours Friday morning. Fairly typical. DT4 0BB Signal app always says 'low warning ' Reads -120dBm. Don't profess to know what that means exactly.
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steffan'o the blue 》
(@steffan38wen) reported
@ThreeUK @ChelseaFC @ChelseaFCinUSA **** off rent boys