3 (Three)

3 (Three) Outage Report in Houghton-Le-Spring, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Houghton-Le-Spring, County Durham, England 12/16/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • minkewales minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • davybromley D Bromley (@davybromley) reported from Hartlepool, England

    @ThreeUKSupport TS248PB is one. My home address. Can’t even get signal in my own home/street

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • alltimeanja AJU - 🌵 (@alltimeanja) reported from Seaham, England

    @ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

  • bonusgrooves Brian 'Barno' Barnes (@bonusgrooves) reported from Hartlepool, England

    I went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dangrech Dan Grech (@dangrech) reported

    @ThreeUKSupport Hello Kirsty, yes I've lived at the same spot the entirety of this contract. We didn't have this problem until a month ago. Coverage must have changed...

  • bonjourimchloe Chloe Hepburn (@bonjourimchloe) reported

    @ThreeUKSupport Yes everything is up to date and I don’t have any other problems with other apps

  • hayles1987 Hayley Price (@hayles1987) reported

    @ThreeUK the absolute worst coverage! I have been at my company for 7 years and in the last 2 it has gone significantly worse. 3 bars and 4G yet I can’t load any pages or apps that require data! #joke

  • Posers890 Anisha (@Posers890) reported

    @ThreeUKSupport Shocking awful service by Three on the Twitter platform. Makes no sense to use web chat to ask to correspond in writing. I shall be writing a letter directly to head office so they can see what advice is being given here

  • ziczic10 Zic (@ziczic10) reported

    @ThreeUKSupport The reception around Se9 Plaistow Lane is shocking! Cannot make calls . I suffer everything. Until I lost my phone. It rang and rang but cannot ping it as the reception was so bad it couldn't pick the location.

  • jrdkrd J (@jrdkrd) reported

    @ThreeUKSupport Ah okay. I thought you did because your website says how to activate them. Might want to get that taken down.

  • phlakey5 Phil lake (@phlakey5) reported

    @ThreeUKSupport You're so keen to help, Charley!!!! Absolutely zero from you since this exchange a week ago. Nothing!! @ThreeUKSupport I'm paying you a monthly fee for this phone. @SamsungHelpUK unable or unwilling to put this right. What are you going to do for me, your paying customer???

  • abitofmatt Matt (@abitofmatt) reported

    @ThreeUKSupport Hi, really want to join the network but is it possible to confirm my SIM free Samsung S21+ will support WiFi calling. All I can see on website is that phones direct from you will but nothing about ones purchased SIM free. Thanks

  • ziczic10 Zic (@ziczic10) reported

    @ThreeUKSupport Please explain to me how a Samsung s21( apparently one of the best mobiles at the moment) struggle with network. Need my last known location pls ..this is not even funny!!

  • Jade45910962 Jade (@Jade45910962) reported

    @ThreeUKSupport Also how do I cancel my contract as clearly can’t use my I watch any time soon