3 (Three)

3 (Three) Outage in Houghton-Le-Spring, County Durham, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 No problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Houghton-Le-Spring, England

3 (Three) Outage Chart in Houghton-Le-Spring, County Durham, England 05/14/2021 15:00

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 53.04% Internet
  • Phone 26.67% Phone
  • Total Blackout 8.41% Total Blackout
  • Wi-fi 6.09% Wi-fi
  • E-mail 4.64% E-mail
  • TV 1.16% TV

3 (Three) Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent outage reports and issues originated from Newcastle upon Tyne, Durham, Sunderland, Gateshead, South Shields, Washington, Houghton-Le-Spring and Spennymoor.

United KingdomNewcastle upon Tyne Phone
United KingdomDurham Phone
United KingdomSunderland TV
United KingdomGateshead Phone
United KingdomGateshead Phone
United KingdomSouth Shields Internet

3 (Three) in Houghton-Le-Spring, England Comments

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3 (Three) Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • Colins_kitten Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

  • purplelime Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • japredchiu japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

  • SunderlanDave Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England

    @ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • mairead__x M (@mairead__x) reported

    What a useless network @ThreeUK is ffs

  • asyouare KittyKatApocalypse (@asyouare) reported

    @ThreeUKSupport I’m having issues with a game. Their support says to check to make sure certain ports are open but port forwarding is not an option when I log in to the router on the browser.

  • GenoXS A. (@GenoXS) reported

    @ThreeUKSupport Stratford is a busy part of London where high demand might be expected. Surely, it's just a matter of insufficient infrastructure/capacity? Please provide a reasonable time frame for improving this to a workable service.

  • 1nternationa1 Khaled 💙 🇪🇺🇬🇧 (@1nternationa1) reported

    @ThreeUKSupport Kristy - I'm also disappointed you've gaslighted me by hinting I should have used your accessibility services. Why couldn't I use an online chat function? No one wants be forced to wait 45 mins for an online chat service to sort a technical issue.

  • AndyOsira Andy Osira 💙 (@AndyOsira) reported

    @ThreeUKSupport just joined you guys and literally EVERYTHING is rubbish about being with your network - you do know it's 2021 don't you ?!

  • JBY35 Joel Yates (@JBY35) reported

    @ThreeUKSupport Will there be compensation for no service for a few days?

  • JillWooWoo Jill Woo Woo (@JillWooWoo) reported

    @ThreeUKSupport They say they raised it but will close it if they don't njear from me but gave me no path to a resolution. They gave me your CS number the ones I spoke to before when they messed up the contract and when I was hung up on this is an absolute joke I just want the contact asked for

  • rachel_scott13 Rachel (@rachel_scott13) reported

    @ThreeUKSupport The problem is that I was not told that! I was told it would be automatic and so I have been over charged for the last few months!

  • rachel_scott13 Rachel (@rachel_scott13) reported

    @ThreeUKSupport The branch manger for Maidenhead is slightly rude and not helpful in the slightest. 😑

  • craigscott209 Craig Scott (@craigscott209) reported

    Called, spoke to a lady who took my tracking number and confirmed that they’d received it back at the end of February. But “don’t worry,” they will get that contract cancelled for me. Shambles. Joke company - and I’m stupid enough to have been with them for years. @ThreeUK.