3 (Three) outages and service status in Houghton-Le-Spring, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Houghton-Le-Spring, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (75%)
- Phone (25%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Houghton-Le-Spring, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, and Easington Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 9 days ago |
|
Gateshead
|
Internet | 18 days ago |
|
Newcastle upon Tyne
|
Internet | 28 days ago |
|
Easington Colliery
|
Internet | 29 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Phone | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Brian 'Barno' Barnes (@bonusgrooves) reported from Hartlepool, EnglandI went to sleep with no internet or network access on #ThreeUK I woke up to internet access and no network, hence this message. To be fair my first ever experience of outage on #Three in almost 12yrs #ThreeDown #ItsNotTheApocalypse
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Tedstercal (@tedstercal) reported from Sunderland, England@ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!
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Bootsy (@19bootsy68) reported from Dunston, England@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Andrew Pinkney (@aspi80) reported from Sacriston, England@ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Jason H (@brothheed) reported from Sherburn, England@ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required
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AJU - 🌵 (@alltimeanja) reported from Seaham, England@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Pup Halvor (@flyingasadragon) reported from Seaham, England@Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating
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Dave Lee (@SunderlanDave) reported from Sunderland Bridge, England@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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japred chiu (@japredchiu) reported from South Shields, England@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Barker (@JustinBarker77) reported@ThreeUKSupport why is there no signal at OL15 0DE? Disappeared since the Vodafone merge. Can’t even make WiFi calls have to use WhatsApp
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Mark Shepherd 📐📷 (@shepherdmg) reported@OldLondonW14 @ThreeUK I think they're all just as bad, reception was better in 1999.
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C Lloyd (@clloyd3003) reported@ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.
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Richie Jay (@RichEIREjonesy) reported@skunkcityseeds @ThreeUK My 5g was dropping out to 3g a lot over the past few days ,never really seen it do that before
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Leo Phillips (@leo_phillips) reported@PaulHolman100 @OldLondonW14 @ThreeUK This is a good shout. From my personal experience, Spusu have been superb value for money and offer eSIMs also. Lyca were absolute crap so save yourself the headache.
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Jon Howick (@JonHowick) reported@ThreeUKSupport is your network down? Only got 1 bar or no signal this morning
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Aston (@4ston420) reported@skunkcityseeds @ThreeUK Exactly that! 💯 I done the same thing i tried a few different networks so far O2 has been pretty good for me but lately maybe the last month every so often still have signal troubles..
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Olly (@helloitsolly) reported@robj3d3 @ThreeUK @GoRoamless Does that mean if you were on holiday for 2 months and didn't use it, they would also cancel? Seems odd Either way, Roamless will be very useful to have if you continue to travel as it's esim, works everywhere, does text and does calls
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kaz (@girlieb71) reported@ThreeUKSupport I'm a 3 customer have been for years, never had an upgrade issue until today, didn't pass the credit check ??? Who's the best to talk to about this ?
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jimmy (@jimmysunny85) reported@ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear