3 (Three) Outage Report in Frodsham, Cheshire West and Chester, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Frodsham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at 3 (Three)
3 (Three) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Frodsham, Cheshire West and Chester, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Winsford |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Frodsham, England
Latest outage, problems and issue reports in Frodsham and nearby locations:
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Charlotte
(@charl_middo) reported
from
Birkenhead, England
@ThreeUKSupport are there any broadband issues in the CH62 postcode? Because my 4G hub has lost signal (again)? Literally happening every week now.
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Gordon Turner
(@gordonturner71) reported
from
St Helens, England
@ThreeUKSupport Finally got onto the site with the code after your crap site crashed and bloody guess what??? Yes your right all presale tickets are gone for all locations with @ThreeUK @ThreeUKSupport so now I have to wait till Saturday and hopefully be one of the lucky ones. Useless
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently purchased a SIM Only deal. However I seem to have two Direct Debits set up on my bank account. I don't want to be paying twice for my contact, but I don't want to cancel the wrong Direct Debit either.
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
-
Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Gary Kilroy
(@Gary_Kilroy) reported
from
Liverpool, England
@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
@ThreeUKSupport Hi Joe, yes they both bring up the same account info, I'm just unable to view any bills, change details etc on the login with my new email
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Eva-Lena Vechturieza
(@Eva_Number9) reported
from
Liverpool, England
@ThreeUK I've been with you 30years Never Missed 1 Payment Yet I Gret Treated Disgusting
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Harriet Warnock She/Her
(@HarrietWarnock) reported
from
Liverpool, England
If I have to spend 1 more second dealing with @ThreeUKSupport chatbot about yet another unwanted extra charge on my bill I’m going to throw my phone off a bridge. Does anyone know about a phone provider with decent customer service?
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Matthew Traynor
(@MatthewTraynor) reported
from
Liverpool, England
Hi @ThreeUKSupport I've recently changed my email address, I've tried changing it through the app and online, but I get a message saying to contact customer services (pt. 1 of 2) ...
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Emma
(@dizzytix) reported
from
Warrington, England
@ThreeUK Would do if your network wasn’t so bad.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bren 🚇🌈🦖
(@Woof1972) reported
@ThreeUK @XiaomiUK So when will we get Apple Watch support ? It’s been promised for years and still nothing ?
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Kirsty 💜🫰
(@kirstyleeBTS) reported
@ThreeUKSupport I have contacted O2 (at Threes request) and they say they cannot help with issues they can only check my account has been cancelled. But Three are telling me to contact O2 😭😭😭😭
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Dan Busher
(@DanBusher) reported
Appalling customer service @ThreeUK @ThreeUKSupport can anyone suggest where I make a complaint please?
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British Red Cross 🧡
(@BritishRedCross) reported
@jsscbly @tescomobile @ThreeUK Hi Jessica, please contact our free support line on 0808 196 3651 between 10am - 6pm and someone will be able to help.
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Brett Schofield
(@brett_1995) reported
@ThreeUKSupport is there a problem with tv apps (Netflix, iPlayer) etc not working on home broadband? We’ve not been with you long and it isn’t looking great, especially as the majority of our internet use is streaming through the TV apps…
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Bone Cold
(@PGambino94) reported
@ThreeUKSupport So how comes I was going back and forth with Scott without delay even my first message was responded to fairly quickly. I feel like you are lying. But anyway I resolved it myself. No help from SCOTT or your useless web team.
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#FreeThoseInNeed
(@aysha_happy1) reported
@Brad1eyMSmith @DgtmooreNft @ThreeUK I've had better customer services from Vodafone, EE even O2 in comparison to Three. They've just been absolutely horrendous so I understand the ratings
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Brett Schofield
(@brett_1995) reported
@ThreeUKSupport Hi, no it’s just certain apps on our TVs (two, similar models) same apps have the same issues. YouTube works on them for instance whereas Netflix doesn’t. It’s only the TVs. I thought it was a IPv4/IPv6 issue but it’s not.
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Linda Greaves
(@lgreaves222) reported
@ThreeUKSupport We need to cancel a 5G router. We have been sold a router but we don’t have 5G in our area. We have spoken to at least 11 people this afternoon. We are now on to the business care team and I believe we are now being transferred AGAIN.
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Roy foster
(@Royfoz58) reported
@sixteenthCgirl @ThreeUK Don’t pick ID mobile either they have no customer service whatsoever