3 (Three) Outage Report in Ferryhill, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Newton Aycliffe and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Billingham |
Internet | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
TV | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷
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Yatesy
(@Yate5y) reported
from
Darlington, England
@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Boyley
(@boyleyuk) reported
from
Stainton and Thornton, England
@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Swatantra Dutta
(@SwatantraDutta3) reported
@ThreeUKSupport I have tried to call you since morning. The phone is getting disconnected again and again. The wait time to reach your agent by live chat Or phone is like 30mins at least. I have other things in life as well. Please cancel my contract. I am done with your service
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BEV G
(@BEV1971) reported
@ThreeUKSupport The spend cap increase to £10was supposed to be apllied to account straight away, my account still shows Zero, so after 2 wasted cust service calls today, still need to go in store. Will not be renewing mind or sons contract at renewal time after this experience
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Jay
(@jayboikhan) reported
@ThreeUKSupport iPhone 14 pro max .. not 14.. you’re selling pro max and taking money for them .. you should have an eSim in place already ? Size of your company ! I’d like to cancel my business contract on the basis I can’t use my phone
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Andrew Hazelden
(@AndrewHazelden1) reported
@ThreeUKSupport Tried to cancel my current contract with you this morning, have a better one with you (god knows why). Took 16 minutes of constantly repeat myself, all the guy wanted to do was sell something I don't want Still not sure exactly what he has done as I couldn't understand him 2/2
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Sam Holmes
(@Chilidawggydawg) reported
@ThreeUK why is your network down today?
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BEV G
(@BEV1971) reported
@ThreeUKSupport Supposedly the spend cap was set to £10 by customer service on the account it still shows as zero. She advised it was updated immediately. To be sure will go in branch, will be looking to move to different provider following this very poor customer service
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Dr. Swatantra Dutta
(@SwatantraDutta3) reported
@ThreeUKSupport I think it's not working properly inside the room. But my friend has also three but he has like moderate connection but I have literally 0. I am earnestly requesting you either cancel my contract as I am still in the cooling off period or change this contract to broadband. Thanks
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Stuart McLean
(@TechyBlabble) reported
@ThreeUKSupport Thanks, but I was on live chat with support last night again, so I’m waiting to see if it’s been fixed this time, I don’t suppose there’s anything else to be done, for the moment anyway.
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Grahame Hall
(@neilgrahamehall) reported
@ThreeUK Why won’t you take complaint’s seriously .we have had no signal/ poor signal at home for nearly 2 months our phones are unusable every time i complain I get ignored
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Martin Campbell
(@mmcampbell1991) reported
@ThreeUKSupport Yes I do - when my wifi works it’s fine but once it goes down, which it does every so often (wifi provided by another provider), I have no connection. Been like this since I moved home last June.