3 (Three)

3 (Three) Outage Report in Ferryhill, County Durham, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ferryhill, County Durham, England 06/16/2025 05:35

June 16: Problems at 3 (Three)

3 (Three) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Stockton-on-Tees, Darlington, Consett and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomDarlington Internet
United KingdomConsett Phone
United KingdomDurham TV
United KingdomConsett Phone
United KingdomStockton-on-Tees Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • dadeylfcdaft Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England

    @ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • foreshockes fore (@foreshockes) reported

    @ThreeUKSupport i tried to do that yesterday at 7pm and it said no agents are availlable, but on the website it says the agent **** closes at 8pm on a sunday

  • Lixopass Starfield bugged NPC (@Lixopass) reported

    @ThreeUK I've been without internet for 3 days on this "5G residential broadband" piece of junk and it's SIMPLY impossible to resolve it due to your mediocre service. What do I do?

  • JJalltheway79 JJ (@JJalltheway79) reported

    @ThreeUK watching the US Open golf reminding me that Three have THE worst broadband I’ve ever experienced

  • rockall22345741 Alfredo Roccia (@rockall22345741) reported

    @ThreeUKSupport Hi, I'm having a really bad connection today, both with home broadband and 4G. Please help

  • cchiffers Craig Chiffers 📞 (@cchiffers) reported

    Why is customer service so hard? @ThreeUK emailed me to say they haven’t received my device return even though DPD says it was delivered. Three’s email has no way to easily reply with delivery evidence so I have to call and speak to someone that has no clue what I’m talking about

  • jimmysunny85 jimmy (@jimmysunny85) reported

    @ThreeUK ever since use merged with Vodafone the signal has been absolutely dreadful! If this is the new three then I don't want any part of it

  • JamiePulford101 JAMIIE (@JamiePulford101) reported

    @ThreeUKSupport Nope that is saying no reported issues in your area yet mine keeps dropping within 30 seconds of connecting I have rebooted the box multiple times and it has been like this for 3 days if I don’t get an actual answer I will be cancelling my payment.

  • tomv18 Tom V (@tomv18) reported

    @ThreeUKSupport hi, I’m currently travelling and I’m receiving 10-15 texts per day saying I’m now in a go roam destination and it’s £2 per day but then my data isn’t working most of the time. Any ideas on how to fix?

  • foreshockes fore (@foreshockes) reported

    @ThreeUK @yungblud can you guys fix the bloody internet im trying to use my mobile data and i keep having to turn it off and on for it to work. and it then works for 5 mins before ive got to do it again. wtf is wrong with it its been 2 days hows this not fixed

  • Bobharford Bob -Harford-Bowler (@Bobharford) reported

    @ThreeUKSupport Rubbish never an option to speak to a human