3 (Three) Outage in Ferryhill, County Durham, England

@ThreeUKSupport why is my phone not working pls

@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO

@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are

@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.

@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.

@ThreeUKSupport Only time I got that to load it had chat as unavailable 😂 got a new phone arriving Wednesday. If that doesn't solve it, can I just get a refund, il have to switch network 🤷

@ThreeUKSupport At home not really, anywhere else I'm fine, at my house just nothing, or takes 5 minutes to load. Last night I managed to hot spot for an hour no issues and then just dropped out. Very intermittent 🤷

@ThreeUKSupport Honestly I tried and can't even connect. I could go somewhere else and get signal but this just came proves my point at how bad it is 😭

@nigel670 @ThreeUK @BBCRadio2 That's bad that mind. Got to say with o2 I rarely have a problem getting 4g.

@kitchh_ @ThreeUK Worse mobile network in the uk

Can't wait to complain about this @ThreeUKSupport just had to buy a bus ticket cos your shitty service wouldn't load my month pass on my phone. Ahhhh what a waste man

Three Network is horrendous man. No service for a good while! @ThreeUK

@ThreeUKSupport having nothing but problems today 🙄🙄🙄🙄🙄 can't even watch a video on Facebook or load a picture on twitter. What's going on...

@ThreeUKSupport I'm still in contact with Samsung support team. I'll come back to you with results. Must say I'm not impressed with the issue/support from 3. Loyal customer for years & best I get is "contact Samsung".

@ThreeUKSupport But they don't make sense, I was paying £24 for 40gb, but these links are £60 for 24gb... That's terrible. Also, still doesn't answer my question...

@pauljohnmccrea @ThreeUK @2dareis2do1882 @O2 Three goes down plenty as well all of them do.

I miss my @ThreeUK contract, had no problems in three years. Switched networks and have had 5 separate issues in a little over 3 weeks! The grass isn’t always greener folks...

@ThreeUKSupport NE1 4ST. Pretty much sums up your attitude that you can’t even be bothered to google the postcode for St James’ Park, as I just had to. Moreover, my friends on other networks don’t have the same issue on their networks that I have in yours. It’s gone on far too long - sort it out

@ThreeUKSupport Every other network and even some small networks like Sky Mobile are selling it.

And advised to report to police via reporting site and network provider @ThreeUK so will be doing just that

@ThreeUK are we going to be lucky enough to see some Apple Watch LTE support anytime soon? Coming on for a year old now and I’m itching to take my watch to the pub while leaving my phone at home haha!

@ThreeUKSupport @three absolutely shocking attitude on the phone just now. Chap in call center was dismissive and rude!! To top it off I am being overcharged as I was a victim of upgrade fraud and assured things would be made right. Shambles. Maybe it's time to move.

@ThreeUKSupport Hi Kimberley happy to DM postcode. I did speak to support who said a server was down last week & would be fixed in 24 hours, but nothing has changed .I understand this in fact is the norm for @ThreeUK despite what I was sold! working with5G myself I wonder for @ThreeUK future!

@ThreeUK really need to cancel charges for #davidabel the kudos is worth more than £57.

@twistedfaery @PNE_Andy @ThreeUK I’ve got the opposite way from three to O2 and after being with 3 for nearly 6 years it went really bad over the last 12 months. So far not had any problems with O2

@alberinah_ @ThreeUK Yeah Ngl I might just change to Vodafone when I finish my contract 😂 they have good deals and good signal

@SimonBaldwin89 @ThreeUKSupport Maybe just try getting her details and login yourself. She could try going somewhere else with better WiFi as hotels WiFi’s are usually poor

@LomaChalil @ThreeUK @ThreeUKSupport This will never be fixed. Trust me. 😊

@LomaChalil @ThreeUK @ThreeUKSupport What **** Are Using Soon Cancel Better Provider

@ThreeUKSupport Internet was up and running the following morning. Hopefully just a temporary issue

@ThreeUKSupport So everyone can read (@Three_Is_Broken), your ever so lovely customer services had a meltdown because I caught them out on their heavily scripted nonsense. You got your billing wrong (yet again) and when challenged I got being left on hold, threatened, screamed at etc. Utter joke