3 (Three)

3 (Three) Outage Report in Ferryhill, County Durham, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ferryhill, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ferryhill, County Durham, England 12/09/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ferryhill, County Durham, England

The most recent 3 (Three) outage reports came from the following cities: Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBillingham Internet
United KingdomDurham Phone
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees TV
United KingdomDurham Internet
United KingdomTrimdon Internet

Community Discussion

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3 (Three) Issues Reports Near Ferryhill, England

Latest outage, problems and issue reports in Ferryhill and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • timhardinguk Tim Harding (@timhardinguk) reported from Sunderland Bridge, England

    @ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • Thejollyevfan The Jolly EV Fan (now living up in the North) (@Thejollyevfan) reported from Stockton-on-Tees, England

    @HullTeslaModel3 @ThreeUK @SMARTYMobileUK It’s just 3 without stores and with a worse customer service line.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport very very poor service

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!

  • dibbs1967 Dibbs (@dibbs1967) reported from Sunderland Bridge, England

    @ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too

  • leeds2d JT (@leeds2d) reported from Bishop Auckland, England

    @Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again

  • dadeylfcdaft Dadey Kirkup (@dadeylfcdaft) reported from Peterlee, England

    @ThreeUK I'm trying to reset my my password etc etc to get on my account but the temporary password isn't working what's being text to me?? Can you help

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Stockton-on-Tees, England

    @ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aladdin129 Aladdin (@aladdin129) reported

    @ThreeUKSupport Can't you call me. Is there a network issue

  • PFhunting Craig (@PFhunting) reported

    @ThreeUKSupport 2 of your agents have told me the whole of the U.K. is down for mobile broadband, any idea on when it will be returned?

  • pc_001 Prashant C (@pc_001) reported

    So @ThreeUKSupport a) surely someone can help fix this and b) your Wimbledon store staff needs better training

  • HazardousPilgr1 Hazardous Pilgrim (@HazardousPilgr1) reported

    @ThreeUKSupport Hardly the point. I want a copy of the chat, and I don't want to have to wait for a calendar month to get it. This is not customer service, it's a Kafka-esque parody of customer service. Not acceptable these days, really.

  • jongoda Jon Goda (@jongoda) reported

    @ThreeUKSupport Oh... no... broken again. Not going well this. Shame you've already refunded this months charges as a result of long term faults... Have just asked OpenReach for an updated ETA on fibre as this is really poor.

  • TallPaul_S Paul Sims (@TallPaul_S) reported

    @ThreeUKSupport are you aware of any dns issues you're having today? Been having issues on 5G broadband since 11:30am, replacing auto dns with 8.8.8.8/8.8.4.4 works to a degree but it's still not great.

  • gingerincjules Jules At Ginger Inc (@gingerincjules) reported

    If you are going to Dino Kingdom and are on @O2 - the signal and data is so poor - take a Mifi on another network - the AR app is useless O2 is so slow. Try @ThreeUK or @EE instead.

  • jongoda Jon Goda (@jongoda) reported

    @ThreeUKSupport Not quite sure what is happening but it's gone from bad to worse - it was slow but we now have not data connection at all when connected to 4G. Is this a new fault? Certainly much more than "congestion"...

  • Appliance_Test London Appliance Testing (@Appliance_Test) reported

    @ThreeUKSupport Funny how I get given different information each time I phone up isn't it No consistency Their information doesn't even match yours The network and customer service is a joke Your an appealing network 3 years of poor service and now 8 days with no service

  • _Billieeeee Billie Wilson (@_Billieeeee) reported

    @ThreeUKSupport @KnightUK2 I’m having the same issues on my laptop and phone in SW17!