3 (Three) Outage Report in Ferryhill, County Durham, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ferryhill, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ferryhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Ferryhill, County Durham, England
The most recent 3 (Three) outage reports came from the following cities: Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Billingham |
Internet | |
| Durham |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
TV | |
| Durham |
Internet | |
| Trimdon |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Ferryhill, England
Latest outage, problems and issue reports in Ferryhill and nearby locations:
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport No its still not sorted.... despite seeing proof of age etc at the time in your shop where they asked me to go, when i got there your systems were down so it wasnt sorted. You wont sort it till i do another 40 mile round trip to the nearest shop yet again
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Boyley
(@boyleyuk) reported
from
Stainton and Thornton, England
@ThreeUKSupport hi guys, we've been having a few signal issues for the past 3-5 days in Ts8 0sp, currently got no data service and very poor mobile signal on 3 phones with Three
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport It's been like this for a long time to be honest, it's the area where I work. No of my colleagues seem to have any issues, mine is constantly lagging.
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Jonathan Peat
(@Funstie) reported
from
Darlington, England
@ThreeUK 4G service is crap! In London all day today. Full 4G signal, no service. Had to turn off. On the train now, 4G signal but no service. This is being tweeted on 3G. Similar problems in Newcastle. Looking to switch.
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JT
(@leeds2d) reported
from
Bishop Auckland, England
@Parlez_me_nTory @ThreeUKSupport @ThreeUK I tried 3 once but as I worked in 2 locations I needed reassurances that coverage was good at both. Yes they said. Got a sim and got half a bar at home and 1 bar at work 🙈 Their Customer Svc virtually called me a liar so binned them
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport taking my complaint to the ombudsman as I’m sick of calling customer service to be cut off when they answer!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@markcatmu11 @ThreeUK I couldn't agree more mate.. ive had terrible service from them too
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport very very poor service
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Ashley Marshall
(@ajma13111992) reported
from
Stockton-on-Tees, England
@ThreeUKSupport I have never known a company so hard to get in contact with to speak to a human! Shocking network it’s absoloute shambles your organisation!
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@ThreeUKSupport Ive been to the shop nearby (40mile round trip like i was asked to, got there and your systems were down!!!! Just going round in circles here, very poor service
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ECW 💭
(@EmmaWhitfield5) reported
from
Darlington, England
@ThreeUKSupport why is my phone not working pls
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport It is now over a week since the incident and apart from receiving a bill for early termination yet you knew he didn't ask for the PAC code we have had no correspondence from 3 we are going to the press on this and you better have answers for them as we are contacting your CEO
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@ThreeUKSupport We are still getting nowhere with this a now just received a bill for early termination fee... Your customer service is absolutely appalling what a shambles if a company you are
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Paul Wilson - AKA Sunday Willy
(@wils_pw) reported
from
Shildon, England
@ThreeUKSupport Yes, signal improves in other areas and I do have access to wifi.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport Hi Sammie what I would like, is for someone to deal with it rather than to make a complaint! It that possible please? It is potentially quite serious.
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Mark Gray
(@GrayMatter70) reported
@ThreeUKSupport Money has been taken from my account 3 months after closure. Before I challenge the DD at bank, how do I check if this is genuine? Obviously I no longer have access to the account. I’ll cancel DD later.
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lucy siegle
(@lucysiegle) reported
Hey @ThreeUK I have an urgent issue. Don't have an account with you but looks like someone has been trying to set one up. Your Customer Protection unit will respond in 22 days. Happy with that? I'm not!
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Jade Roberts
(@omgcupcakes310) reported
@ThreeUKSupport 3 days without signal in ST5 area & no guidance on when service will resume. My partner has limited 3G signal but my iPhone 14pro max doesn’t support it. Will my bill compensated to reflect the service outage? Any estimates/timeframe on fixing the issue?
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Kath Francis
(@K4thfrancis) reported
@ThreeUK Unbelievable!!! Paid £275 payment weeks ago and was assured by 2 agents on separate days that the Direct Debit would only be £71 yet the full £345 has been taken. I want a refund and an official complaint opened! How do I sort this. Don't tell me to phone as I'm deaf!!!
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Jordan Pebbles Green
(@jordan_okoro) reported
@ThreeUK please make it make sense to me that I am stuck with you on a two year contract and for over a month now I have been experiencing very bad network, unable to browse and all calls to the customer service line yielded no result I am tired and not satisfied. I want out.
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Stephanie Ashford
(@steph_ashford) reported
@ThreeUKSupport Those 'congestion issues' affected me across the city last night, leaving me with zero network connection at 2am, when I'm alone, trying to get home and am unable to find any transport info or call a taxi, with no nearby accessible WiFi that I could login to. Unacceptable.
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK I can't use my bank app, I tried to get the PAT code and I was told that I will have to pay for the remaining contract to leave, even I haven't been able to connect to the network. Extremely disappointed for the bad service after been with three for 8 years.
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lucy siegle
(@lucysiegle) reported
@ThreeUKSupport Your live chat service for the record took a lot of time explaining to me what a direct debit is which was not a good use of anyone's time. It's very hard when there is nobody to speak with. My next step if you cannot help properly will be to go to the ombudsman I guess.
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK Is this the only way that I can get someone to really fix my issue? The store staff and the online agent keeps passing tha ball to each other. Seriously, is this the right way to do business?