3 (Three) Outage Report in Eaton Socon, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Eaton Socon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Eaton Socon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Eaton Socon, England
Latest outage, problems and issue reports in Eaton Socon and nearby locations:
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I keep asking but you don't answer! Why has the signal in my area become so poor, nothing but frustrating connection issues every day.
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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Craig🧨
(@DiamondHatter) reported
from
Bedford, England
@ThreeUK set up your 5g broadband this morning. Had a good signal and 5g connection 200mb+ speed. Now signal has dropped to poor, 4g connection and 2mb speed.... Router in the same place!
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude
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Roy Long
(@Roy_Long) reported
from
Clapham, England
Anybody else using @ThreeUKSupport network for their phone? Mine won't make calls and downdetector says there is an issue. No acknowledgement of this on the 3 website.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Mel Eakins
(@myownlittlehob1) reported
from
Huntingdon, England
@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game
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Ryan O'Donnell
(@iamryanodonnell) reported
from
Biggleswade, England
@ThreeUKSupport I’m trying to cancel my contracts and need to know my contract end dates. I have two numbers (both broadband SIMs), are you able to check this for me? My3 isn’t working for me.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sara
(@Sarayoga81) reported
@ThreeUKSupport No I was never advised this. This is the issue. When I took out the contract in June I told the operator I was in Spain until autumn (I have been here for 10 months already). They said it would work as my previous contract THREE had without any problems phoning spanish numbers.
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🍄💊🍃
(@BpdGurl) reported
won’t give me my number, **** it. Calling every single applicable place and letting them know that my number has changed will actually be less effort than getting a simple PAC code from @ThreeUK the WORST phone company in Britain.
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Grace Nakate
(@GNakate) reported
@ThreeUKSupport I will do that too. Meanwhile you need to clarify as to why I should be paying for a service in the days your company is not delivering or honouring it’s contract of service delivery because of your maintenance works
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Adam Crossley
(@Adam_Crossley) reported
@SianiePopsx @ThreeUKSupport @ThreeUK Yep! And it is still terrible! I have had my Bill covered for the next 2 months and then a free termination of contract after that if the problems still persist. 3... what can you do for her?
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Sara
(@Sarayoga81) reported
@ThreeUK The most horrid customer service experience with you just now. I am baffled why this company feels by upsetting a loyal customer to the point of tears this morning is of financial gain to them, let alone in how to treat someone humanely. You have lost my custom for good.
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Rachel🌚
(@Lymburnx) reported
@ThreeUKSupport well i requested it to be changed yesterday when i was on the phone with someone who told me that this was basically normal since i paid on the website but it’s never happened before
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Sara
(@Sarayoga81) reported
@ThreeUKSupport I took out a Sim only, as I had had for the previous 12 months. I was under impression the service would stay the same. So I was very surprised when it would not allow me to phone a Spanish landline on Saturday, which was upsetting at the time as it was an important call
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Ash
(@MistaSouth) reported
@ThreeUKSupport I was told August.. I work from home full time, so basically just tough for me, deal with it, pay to travel to somewhere with wifi because of your inability to maintain connectivity on your network?
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Sara
(@Sarayoga81) reported
@ThreeUKSupport You have completely lost what would have been a loyal customer, as previous 12 months I had very good service from you with my phone. After this experience I will never use you again.
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Tony Sutton
(@tony_sutton) reported
@Threeuksupport You did maintenance work on our local mast. Says should be done by Friday 2nd July. But since then, our phones are having issue with keeping decent signal to it. Phones rebooted, etc. Are you able to check if work is done or not? Website says yes. Thanks.