3 (Three) Outage Report in Eaton Socon, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Eaton Socon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Eaton Socon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Eaton Socon, England
Latest outage, problems and issue reports in Eaton Socon and nearby locations:
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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Fabio
(@fabsilvestre92) reported
from
Bedford, England
Not to be horrible but I feel like I have dial up broadband on this phone @ThreeUK
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I keep asking but you don't answer! Why has the signal in my area become so poor, nothing but frustrating connection issues every day.
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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Mel Eakins
(@myownlittlehob1) reported
from
Huntingdon, England
@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.
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Ste Too
(@SteToo69) reported
from
Bromham, England
@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)
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Ryan O'Donnell
(@iamryanodonnell) reported
from
Biggleswade, England
@ThreeUKSupport I’m trying to cancel my contracts and need to know my contract end dates. I have two numbers (both broadband SIMs), are you able to check this for me? My3 isn’t working for me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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J Smith
(@JSmith27483399) reported
@ThreeUKSupport hi I've sold my old 3 phone but the buyer is saying their O2 SIM card won't work. Please can you help?
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Driving and Stuff
(@driverstoday) reported
@ThreeUKSupport I have been in 2 major towns this week, Basingstoke and Exeter, despite having good signal the internet was dire on my iPad, had to hotspot to my work Vodafone, so to summarise, your internet don't work in London, Basingstoke or Exeter
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Nigel Craft
(@CraftyNigel) reported
@ThreeUKSupport I will try when I get home as the signal with @giffgaff still not working after nearly a month , wish I’d have stayed with you now
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Griff
(@Tiffy_Chips) reported
@ThreeUKSupport Hi Kim. Yes I have a an email confirming the order. However, I have phoned that number three times already over the past 24hrs and got no where. Nobody seems to be able to cancel my order, or help.... What do I do? It's impossible 😕
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Kathryn Cheshir 💙
(@kathryn_cheshir) reported
@ThreeUKSupport She was also told she should be linking her phone account (iPhone) to her tablet (Samsung) which isn’t right. Samsung have been helpful, in the end if something is bought from your shop which doesn’t work, doesn’t 3 have responsibility to help?
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Kev
(@fluffiZilla) reported
@ThreeUK as an existing customer, what offers do you offer me? I'm due an upgrade currently... Your offering £100 vouchers to new customers? Anything for the existing ones?
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Warren Taylor
(@WarrenT88801465) reported
They run out will be happy to switch them all over. You must also supply great customer service which my current network @ThreeUK seem totally unhappy to supply. Just get in touch with the info please.
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Kathryn Cheshir 💙
(@kathryn_cheshir) reported
@ThreeUKSupport That’s fine but there’s no need to be rude and upset people who just need a hand
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Gre
(@__NowWhat) reported
@ThreeUKSupport @ThreeUK why is it that when customers are transferred to a monthly tariff after completing their contract period, do they suddenly start experiencing 'connection issues'? #broadband #4g #5g
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Liz Row
(@BearRowls) reported
A massive SLOW CLAP to @ThreeUK who have deleted my account!! I have no signal and am not contactable by phone - bit of a massive ******* issue given I’m a carer to my mum and NEED a phone.