3 (Three) Outage Report in Eaton Socon, Cambridgeshire, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Eaton Socon, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Eaton Socon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Eaton Socon, England
Latest outage, problems and issue reports in Eaton Socon and nearby locations:
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@ThreeUKSupport Yep. Your customer relations team are investigating currently. I've got my money back but Three are still trying to get my number back 🙄
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Ryan O'Donnell
(@iamryanodonnell) reported
from
Biggleswade, England
@ThreeUKSupport I’m trying to cancel my contracts and need to know my contract end dates. I have two numbers (both broadband SIMs), are you able to check this for me? My3 isn’t working for me.
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Gary Riches
(@Gary_BBGames) reported
from
Royston, England
@Dom_Bryan @ThreeUKSupport Let me do a bit of their support for you... they don't
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Roy Long
(@Roy_Long) reported
from
Clapham, England
Anybody else using @ThreeUKSupport network for their phone? Mine won't make calls and downdetector says there is an issue. No acknowledgement of this on the 3 website.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK why is the signal now so bad, you made changes in our area and now the quality of the connection is rubbish. #RefundMyAccount
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUK your customer service was useless and a liar. Incompetents
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Paul
(@PAULDREWERY) reported
from
Bedford, England
Just wondering why you’ve never done e top up swipe cards so if you get a top up in shops the credit goes on your phone, would be easier for people like my uncle who don’t use internet or understand a computer voice @ThreeUKSupport @ThreeUK
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Craig🧨
(@DiamondHatter) reported
from
Bedford, England
@ThreeUK set up your 5g broadband this morning. Had a good signal and 5g connection 200mb+ speed. Now signal has dropped to poor, 4g connection and 2mb speed.... Router in the same place!
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I'm disgusted by the behaviour of your chat support person, Sameer. I was asking about changing DD details, and when he couldn't help he simply pretended he wasn't receiving my messages, and ended the chat. I've saved a screen shot of the entire conversation. #Rude
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Angry Hedgehog litter picking
(@NyuOtaku) reported
from
Marston Moretaine, England
@ThreeUKSupport Thank goodness I did. But you should correct what kind of training this people receive. They let you down and give really bad image to your company.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK received message a couple of weeks ago saying you were carry out work in our area. Ever since our signal strength has weakened and data connection is hopeless, keeps dropping out.
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Mel Eakins
(@myownlittlehob1) reported
from
Huntingdon, England
@ThreeUK disappointed having to wait and wait then leave whilst the one and only employee is serving on shop floor to which the customer (not the employee) being served assures me the mananger will come out and serve me. No show, so left. Huntingdon store needs to up their game
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Karen Mavundukure
(@karenmavx) reported
from
Biggleswade, England
@ThreeUKSupport please someone help me three is the worst company!! My phone has been cut off for three day’s. I’ve not been able to make any calls, chat services if off constantly having technical issues and no customer telephone service. WHAT THE HELL IS THIS
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johnd090157
(@johnd090157) reported
from
Stanwick, England
So after 2 hours trying to contact @ThreeUKSupport I am told can’t cancel contract and call back in a few weeks. Appreciate current difficulties but you are well prepared to sell me one. Why do I have keep paying past contract end date. Will I get a refund.
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Jonathan K
(@PR_UK) reported
from
Bedford, England
@ThreeUKSupport MK410SL, iPhone 12 Pro, also have an iPad Pro with a prepaid Three sim also same slow speeds. Thanks.
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Hannah Brown
(@aneartohearhlb) reported
from
Langford, England
If anyone is wondering who is the worst phone company for #CustomerService just head to @ThreeUK Absolutely disgusting, that’s if you can get through.
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK you sell batches of contracts to 3rd parties, who then sell them to the public at lower prices than you offer direct. Then your poor support staff try their damnedest to persuade us to take out your more expensive direct contracts on the same deal #Dumb #NeverRenewDirect
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johnd090157
(@johnd090157) reported
from
Stanwick, England
I appreciate there is a major pandemic at present. However I have tried contacting #Threeuk to find out my account details for a lap top so I can find out when to cancel it. No staff to help and the app is useless. Strangely there are staff happy to chat about a new phone.
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James
(@_JamesN) reported
from
Bedford, England
@ThreeUKSupport Yeah it’s back to normal now.. it was how you dealt with my request for help that was the issue
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#DocMartin
(@GoMcMahon) reported
from
Saint Ives, England
@ThreeUK I keep asking but you don't answer! Why has the signal in my area become so poor, nothing but frustrating connection issues every day.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicky Smith
(@NickySm10143569) reported
@ThreeUKSupport So, I’m reaching out Laura, I’m the account holder, my connection despite being told yeah it will be great, faster etc etc is no different. But I’m now tied into paying £34 a month for basically an inadequate service. So what are Three going to do about this
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Gareth J Bond
(@GarethJBond) reported
@ThreeUKSupport Problem is that cancelled one of my accounts then still get a letter saying that will still be charged out of contract. Then you call and they say yes you have it’s on the system but we can’t do anything about the letter.
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Vaishali Patel
(@MissVeeP) reported
@ThreeUKSupport it’s all sorted now. I’ve managed to move networks after I complained to your customer service team - who were great.
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JJ McAuley
(@1JJMcAuley) reported
@ThreeUK I need to speak to someone about an upgrade that I was actually due in August 2019, since that time 3 have had over £1100 of my hard earned cash and I haven’t had a new handset! I’m sick of dealing with people who can’t resolve the problem! Who CAN actually solve this???
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Nicky Smith
(@NickySm10143569) reported
@ThreeUKSupport If you look back on my enquiries you’ll see. But in a nutshell I took out a years broadband with Three with a Huewai router, paid £22 a month going up to £34 - connection is rubbish. But can’t get through to support by phone etc
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Matthew
(@maff2k) reported
@ThreeUKSupport If I use the chat, is it the same call-centre? Because that won’t help.
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angiepangie
(@Angela_lovelife) reported
@ThreeUK so disappointed to find that u have taken £300 out of my account for no reason. I have been a loyal costumer for several years and when phoning costumer services to try and resolve the issue they were less than helpful. I await ur reply and assistance with this matter.
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INDIANDREADHEAD
(@dariusmendes) reported
@ThreeUKSupport I hope this issue is not ongoing, it's frustrating in all aspects. This is the second time I've been told about this. Kindly put this as a complaint
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MissA.O
(@AmandaO100) reported
from
Lambeth, England
@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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kev wells
(@rookrod) reported
@ThreeUKSupport Hi ive rang up n been passed around very annoyed. Phone delivery&upgrade been cancelled now.ive been misinformed alot on specs. Ive to ring up 48hours for new deals which never justify the inconveniance.if i do! as not impressed after 12 years loyality might be time to move on.