3 (Three) Outage in Deal, Kent, England

@ThreeUK you lot should be ashamed of the customer service you seem to think you run how can you have a Indian call center who can’t speak flipping English terrible !!!!

Just as im due to renew my contract next month @ThreeUK conks out at 11pm last night and still is now!I had to drive home from Great Yarmouth last night with no phone signal and sat nav.Beyond disappointed.Time to change network #threemobile #threenetwork

@ThreeUK 4G Internet gone down in Cliftonville CT9 2

@Three_Is_Broken @sonofgrimrtb7x @ThreeUKSupport Previously I've had a month's bill refunded due to poor coverage I plan to expect the same

@ThreeUKSupport No thank you, I tried many times b4 but the bottom line is you don’t have the infrastructure to handle all the 4G data traffic in central London - just concentrate on fixing the current major ‘no signal’ issue where I live that’s taking forever! TN290PG

@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )

@ThreeUKSupport The existing customer screen is for “another sim for a friend or family” the upgrade is the higher price

@ThreeUKSupport Hi, mid contract with handset following my last upgrade, have been a customer for best part of 15 years with 4 accounts until very recently I still have 2 accounts with you one for my phone and one for my iPad.

@ThreeUK disgusting that you send an email out to a valued customer of 15 years offering him a personalised offer, just for him to call up and waste 40 minutes on the phone trying to get the offer to be told it does not exist this is surely false advertising @LONDON_T_S

@Mr_Rebecca That’s a terrible experience from @ThreeUK. This is the reason why I’ve always done SIM swaps in a store. As you know you have the SIM. But, obviously, that’s not always possible for so many reasons. I hope they get it sorted soon.

@paulaakpan @ThreeUK I’ve had the same problem , I told the advisor that their service had dropped. Longer waiting times on the phone to call them.

@ThreeUKSupport I'd focus on getting 4g fixed first, full 4g signal with speeds slower than an old dial up modem is hardly an incentive to go rushing in to 5g.

@racingandtravel @ThreeUK Try their online chat service between 9am-2pm Hope this helps. As their call centre staff are useless unless you’re trying to open a new contract.

@ThreeUKSupport Unusable signal in NE2 😭😭

@ThreeUK Was patronisingly told that there had never been anything wrong with chat, that the online chat team and phone chat team couldn't possibly communicate and they were unable to see any chat conversations. So glad I've left. Just want to stop being charged and get my money back!

@ThreeUKSupport Take a look at your twitter feed and other social media sites.... not for the sake of argument but a child could see how bad things are !

@ThreeUKSupport Doesnt look like theres a way to raise a complaint on there, just a way to chat with an advisor online which I dont want to do

Shocking service from @ThreeUK: Lying, broken promises, continuing to bill months after cancellation confirmed! Now customer service call centre refusing to look at customer online chat records to confirm past agreements or refer to manager or complaints #BadCustomerService

I wouldn’t be surprised if @ThreeUK turn out to be experiencing a significant loss of customers. Their lack of reliable signal is so bad!

@sandman1600 @Three_Is_Broken @ThreeUKSupport @ThreeUK WTF even is this shit network