3 (Three) Outage Report in Deal, Kent, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (46%)
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Total Blackout (28%)
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Phone (18%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Dean Heckley
(@meyesdean) reported
from
Herne Bay, England
@Three_Is_Broken @sonofgrimrtb7x @ThreeUKSupport Previously I've had a month's bill refunded due to poor coverage I plan to expect the same
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Lloyd Hollett
(@lloydhollett) reported
from
Margate, England
Just as im due to renew my contract next month @ThreeUK conks out at 11pm last night and still is now!I had to drive home from Great Yarmouth last night with no phone signal and sat nav.Beyond disappointed.Time to change network #threemobile #threenetwork
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Matt Haney
(@MJHaney) reported
from
Herne Bay, England
@Sic5ense @ThreeUK This why I’ll never consider @ThreeUK, and I’ll continue to advise friends and family against them. @VodafoneUK are by no means perfect, but they do at least allow you to block these scams and they also refunded me when I complained as a “goodwill” gesture.
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Tim Spurrier
(@TimSpurrier) reported
from
Margate, England
@ThreeUKSupport I’m trying to find out why the data speeds are so slow where I work. CT9 in Margate. Good signal but almost unusabke data speeds
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SD KATO
(@D2SDKATO) reported
from
Dover, England
@ThreeUK you lot should be ashamed of the customer service you seem to think you run how can you have a Indian call center who can’t speak flipping English terrible !!!!
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Jay
(@JayTurnr) reported
from
Margate, England
@ThreeUK 4G Internet gone down in Cliftonville CT9 2
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John Till
(@JohnTillUK) reported
from
Sandwich, England
@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )
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Barry B.
(@basherdrummer) reported
from
Folkestone, England
@ThreeUKSupport No thank you, I tried many times b4 but the bottom line is you don’t have the infrastructure to handle all the 4G data traffic in central London - just concentrate on fixing the current major ‘no signal’ issue where I live that’s taking forever! TN290PG
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Ms Kelly V Gribben
(@kellyVGribben) reported
from
Folkestone, England
@ThreeUK OMG AS A NEW CUSTOMER TO YOU GUYS (24 HOURS) YOU ARE TOTALLY FLIPPING AWESOME.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Yetunde Apena
(@yetamore) reported
@ThreeUKSupport Hi Kirsty, I must have called to complain like 50 times. I speak with a different agent eachtime and they all say they’ll escalate it with ICP and yet, no phone. My 15year old has been without a phone for 5 working days. I’ve been a 3 customer for 17 years! And to be messed up l
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport I haven’t had that information and I have had no advice about how I closed this account. You also said you would give me £50 credit (which goes no way to covering the costs I incurred) and refused to honour that when I said I did not want to close the complaint.
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Ok
(@dt_197) reported
@ThreeUK @UKHonor I hate your network it doesn't recognise my SIM and keeps asking me to enter my mobile number when I dial 444 or 333. When this happens how do I get my balance?
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🇺🇦 Matt Capon 🇺🇦
(@MattLCapon) reported
So i've been mugged *twice* for my phone in the space of a week. ******* BRILLIANT... And @ThreeUK your security process to cancel and black list handsets is a joke. You've made a stressful situation 100 times worse.
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Naz
(@Rajanaz786Zaib) reported
@SeasonDeeper I’m having this problem with @ThreeUK signal keeps dropping feels like I’m back in the 00s
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport I also can’t even get into my account online to close my account. Altogether abominable way to treat customers
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Steven Fawcett
(@_stevenfawcett_) reported
@ThreeUKSupport It is not about feelings, it is about facts, what I feel is irrelevant in this situation, the system drops out all the time, for a vulnerable MH adult, this is an unacceptable and flawed service. Disappointingly, I had to make the decision of taking another contract.
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Jonathon Robertson
(@jonnyrobby2004) reported
@ThreeUKSupport Your customer service has been awful, you have taken more money then you should of and now your taking a long time to refund it, you said you would refund it on Tuesday and it should be with me in 3 working days to be told that that was rejected,
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Matthew Willis
(@MJ_Willis) reported
If you’re a @ThreeUK customer who is used to ‘Go Roam’ do check your contract before travelling after changes this week. There is now a £2 daily charge for Europe and £5 a day for the ‘rest of the world’. £200 now for 20 days in Australia when I did that for free in January 🇬🇧 🇦🇺
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Knightrate
(@knightratemusic) reported
@ThreeUK really need to sort out there 4G network, paying for 100GB of data that I can barely use