3 (Three) Outage in Deal, Kent, England

@MmmmTrams @philrichardsuk @jonworth @VernonBaseley @ThreeUK Not true Colin. There * was * mobile signal, it’s just that your network provider at the time ( T-Mobile ) didn’t have a roaming agreement with STA ( Andorra Telecom )

@ThreeUKSupport The existing customer screen is for “another sim for a friend or family” the upgrade is the higher price

@ThreeUKSupport Hi, mid contract with handset following my last upgrade, have been a customer for best part of 15 years with 4 accounts until very recently I still have 2 accounts with you one for my phone and one for my iPad.

@ThreeUK disgusting that you send an email out to a valued customer of 15 years offering him a personalised offer, just for him to call up and waste 40 minutes on the phone trying to get the offer to be told it does not exist this is surely false advertising @LONDON_T_S

@Mr_Rebecca That’s a terrible experience from @ThreeUK. This is the reason why I’ve always done SIM swaps in a store. As you know you have the SIM. But, obviously, that’s not always possible for so many reasons. I hope they get it sorted soon.

@ThreeUKSupport After asking 3 different people 5 or 6 times in the same phone call and eventually shouting, yes. Bad, infuriating experience.

@GentlemanJamie @ThreeUK Yes correct. No connecting. So then I ring three to report the issue and they have been charging me £2 a minute 😂

@ThreeUK two years ago one of your representatives, in India, promised to provide a solution to the fact that you do not provide any service whatsoever to me at my home. I'm still waiting but I'm not holding my breath. Obviously. By now I know that you are crap. Gold plated crap.

@ThreeUKSupport Currently a personal customer and went to take out a new business plan and received conflicting advice from two stores. Completely confused and a long wasted journey to the store. No confidence from employees on how to do it either . . . #cansomeonehelp

@ThreeUK better answer me or a swear I’m going back to Vodafone this is going into day 4 with no signal 😡😡😡😡😡

@ThreeUK @ThreeUKSupport worst phone company about. Would rather not have a phone. Can’t even get hold of anyone. Wouldn’t recommend

My middle class pissyness is strong tonight. The last three weeks of dealing with @ThreeUK have been awful. Currently they’re trying to trick me that I’m outside my 14 day return window which I’m not. And that it’s not from the day it was delivered to me.

@ThreeUKSupport been on hold 40 mins to cancel a contract, is this how you keep your customers! Absolutely appalling!!!!!!

@ThreeUK emailed today to say a price increase, link to new options, matched price as of today for double the GB. Selected and it went up. Spoke to Darren at 3 and got it for lower than today. @CelticFC fans not all that bad, spoke @kierantierney1 he said he might 😭 👍🏼👍🏼

@ThreeUK are absolutely awful i need a new network bc its every week now im beefing these people. after 8 years uno sigh. all things must come to an end i guess